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Venue rating

4.7

628 reviews

  • Ambience
  • Cleanliness
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Rock 'n' Dolls
Rock 'n' Dolls
20 Richmond Hill,
Richmond, Surrey, TW10 6QX
United Kingdom

Hair Salon

Rock 'n' Dolls
20 Richmond Hill,
Richmond, Surrey, TW10 6QX
United Kingdom
  • Accepts online bookings

    Online bookings let you pick date/time for your visit.

  • Accepts eVouchers

    If you purchase an eVoucher you will need to book with the venue directly.

Venue type: Hair Salon in Richmond
Tagged as: Hair Salon | Salon
A few seconds ago

Comments

Reviews are written by customers after their visit.

4.7

Chain rating

Based on 628 reviews

5 stars 545
4 stars 58
3 stars 9
2 stars 5
1 star 11
  • Ambience
  • Cleanliness
  • Staff
  • Value
  • Blow Dry (415)
  • Hair Colouring and Highlights Treatments (1)
  • Hair Conditioning and Scalp Treatments (409)
  • Haircuts and Hairdressing (625)
  • Makeup Treatments (4)
  • Styling (413)
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Have you been here? Write a review
Posted 1 year ago
Your honesty and advice convinced me on what haircut would work for me, and the results mean I'm looking forward to coming back very soon.

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Posted 1 year ago
My hair feels lighter but looks thicker after my treatment. I've no idea how he managed it, but I am very happy.
Valeria

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Posted 1 year ago
Its great to find a hairdresser who listens to what his customers want, not what he thinks they want.
I was a bit anxious beforehand, and animated with excitement by what he'd created by the end.

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Posted 1 year ago
My new haircut. Precisely cut. Easily styled. Up to date and built to last.
I tested it.
I tried it.
I liked it.
I recommend it.

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Posted 1 year ago
Oh wow I'm transformed! After my cut I look a completely different person. My hubby almost didn't recognise me. :-)
Lisa

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Posted 1 year ago
I wanted something fresher after so long with the same style. I then left with hair that's been turning heads ever since.

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Posted 1 year ago
The best part about my haircut is that I have style. My hair has always been very conservative but he showed me what I could get and I'm very happy with the results.

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Posted 1 year ago
Every morning I look at myself and I still cant believe how little I paid for this haircut and how much more I got for it. Usually every time I get my hair cut my thin hair looks thinner, or it grows out thinner. But its been 3 weeks now and it still looks great.

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Posted 1 year ago
Until now I never really liked my curly hair. I guess it was because no-one did it properly.
I didn't have to tell him much . He knew what to do and how to do it. He even advised me on how not to over do it.
It was a pleasure meeting you.
Regards, Damian

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Posted 1 year ago
You forget how great you hair can be when you haven't been taking good care of it. Then when you go to someone who knows what they are doing it is just transformed!

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Posted 1 year ago
The early appointment you fitted me in for suited my lifestyle, and the haircut I received suits my style.
Adele x

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Posted 1 year ago
So glad I finally found you.
He is a great listener, he had great ideas, and gave me a great haircut.

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Posted 1 year ago
To get a half-decent haircut these days it cost about £40; at R&D I got decent one for half that. I wanted a short, well-trimmed and smart cut, and that's exactly what I got. I'm personally quite satisfied with the haircut. I would definitely recommend it!

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Posted 1 year ago
Oh my God! My first haircut was good but when I returned for the second one... I'm delirious!! :-)
Constance

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Posted 1 year ago
Having read all of the great reviews for Rock 'n Dolls in Richmond, I was expecting a great experience...which I suppose made my disappointment worse than normal when it didn't work out that way.
The week before the appointment, I got 2 calls asking me to move the time of my appointment forward due to a double booking, I couldn't do this due to a wedding that day and so eventually I was told it was ok to still come at the original time.
On arrival on the day of the appointment, instead of finding a nice salon worthy of the fantastic reviews and location...I found a room with grills on the window and no sign, no rock 'n dolls branding, just a building number. I walked around the building twice to work out if I was in the right place before I entered with trepidation. The room was small, the chairs old and tattered, and there was only one hairdresser. There was another client there too who I was fit in around, so I guess they didn't sort out the double booking after all. There was no offer of a tea or coffee (not what you expect when you pay £50 for a cut), and I didn't get the hair-mask that was included in the price. I had previously straightened my naturally curly hair for a while so I knew it was in bad condition, but the hairdresser made me feel like a criminal and deeply upset as he told me I had ruined it and had to cut it really short. Maybe this was the best thing for it, and maybe he didn't mean any harm, but it was upsetting. I also had a wedding that afternoon and I pleaded that it could at least be styled they way I wanted after the cut, but he said it wouldn't work and couldn't promise to make it look nice.
All in all, I left feeling cheated of a pleasant experience and a fool for paying so much money for what I got. I didn't want to write this review as I get they impression that this is a bit of a start up, that they are trying hard to make it look nice and build a business and I respect that. However, they sent me two emails asking for a write up so here it is.... My advise, charge less and set expectations lower and the business will thrive more readily. Aim high and price yourself into a glamorous market as you have, and you should deliver some of that glamor to your customers. As it is, I won't be back.

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Posted 1 year ago
A great haircut and some very good advise about maintaing healthy hair. Would definitely recommend to friends ( and have done so already)

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Posted 1 year ago
You want the feel good factor then this is the place to go!.
When I left my hair was easier to style than I thought it would be. The best thing is that it just falls into place and that I now have to do less work on my new hairstyle than the one I went in with.

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Posted 1 year ago
I'm really pleased with my new hair. Step by step he guided me how to look after it and improve it.
Thanks, Anoushka

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Posted 1 year ago
So curly and so nice! Exactly how my haircut looks and feels. No-one had got it right until now. Either the haircut wasn't right, or it looked great but when it grew, it grew out of shape.

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Posted 1 year ago
My new mid-length hairstyle is bang on trend. I wasn't sure about it when my hairdresser recommended that I try having a mid-length hairstyle. But now I have it I'm very pleased.
Sofia x

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