Logging you in, please wait...

You are logged in

Log in to your account

Venue rating

4.8

669 reviews

  • Ambience
  • Cleanliness
  • Staff
  • Value

Venue has no reviews yet

Be the first to write a review
Rock 'n' Dolls
Rock 'n' Dolls
20 Richmond Hill,
Richmond, TW10 6QX
United Kingdom

Hair Salon

Rock 'n' Dolls
20 Richmond Hill,
Richmond, TW10 6QX
United Kingdom
  • Accepts online bookings

    Online bookings let you pick date/time for your visit.

  • Accepts eVouchers

    If you purchase an eVoucher you will need to book with the venue directly.

  • Accepts Wahanda gift vouchers

    Our old Wahanda Gift Vouchers can still be redeemed at over 3,000 locations. Use them to pay as you would with cash. Please note, the Wahanda Gift Voucher's successor – the Wahanda Gift Card – can only be used for online purchases.

A few seconds ago

Comments

Reviews are written by customers after their visit.

4.8

Chain rating

Based on 669 reviews

5 stars 589
4 stars 57
3 stars 8
2 stars 4
1 star 11
  • Ambience
  • Cleanliness
  • Staff
  • Value
  • Blow Dry (460)
  • Hair Colouring and Highlights Treatments (1)
  • Hair Conditioning and Scalp Treatments (454)
  • Haircuts and Hairdressing (666)
  • Makeup Treatments (5)
  • Styling (458)
Show more
Have you been here? Write a review
Posted 9 months ago
I am proud to say I've been to Rock 'n' Dolls.
Up until today my hair was dull, dry, and lifeless, and the haircut I came with wasn't bad but it was lacking something.
My stylist reinvented my haircut, used questions to get to know me, and photos as a reference.
His expertise and touch have made things easier for me. Now I have one less thing to worry about. My hair.
Lucinda

Comment | Report as inappropriate

Be the first to comment on this review

Posted 9 months ago
I really feel special after I come here. I just love the positive reactions I get from people when they see what I have had done.

Comment | Report as inappropriate

Be the first to comment on this review

Posted 9 months ago
You really listened to what I wanted. My new style looks incredible and so on trend, with the way the fringe sits above my eyes, plus the glossiness from the hair mask you did.
I appreciate all the hard work you put in. The cut is so easy to keep I can style it myself with no stress!
Thanks,
Tracey

Comment | Report as inappropriate

Be the first to comment on this review

Posted 9 months ago
Whilst we were discussing my choices, and what could be done to my hair I knew that I had an experienced hairdresser and that I was at the right place. He also advised me on aftercare and how to blow-dry my hair, which was advice I'd never been offered before.
Thanks

Comment | Report as inappropriate

Be the first to comment on this review

Posted 9 months ago
As another reviewer says, I can't comment on the quality of the cut as my appointment didn't take place with Sal.

I originally booked for a mid morning appointment. I was asked by Sal if this could either be moved to the evening or the next day. As I had plans for the evening an appointment which I wanted my cut for, a new time was confirmed by text with Sal for 8:00 am. I travelled from outside Richmond and managed to make it to the salon for 7:50. By 8.14 no-one had arrived so I sent a text to advise them I was at the salon.

As the traffic was bad, there were issues with the trains and I'd paid £49, I waited until 8:47 and then called the number to say I was still waiting and could someone contact me to let me know what was happening. Another local business owner confirmed I was in the right place. It also reassured him why I was hanging around a residential area in the pouring rain for 45 minutes.

At 9:00 I took a photograph outside the salon showing the time on my watch and the closed doors. At that point I left and sent another text to advise the salon I'd gone and would be asking for a refund. I sent the picture as an attachment.

If I hadn't already paid in advance I wouldn't be writing this and it would just be an inconvenience. However, £49 is a lot of money for a service you haven't received. I tried the phone number again at 10:00 but I have had no explanation, apology or offer of refund as yet.

I have raised this formally through Wahanda's complaints procedure.

Comment | Report as inappropriate

Be the first to comment on this review

Posted 9 months ago
It's easy, it's natural, it's lighter, and the old haircut was effortlessly blended into the new style. The finish has lasted, and was touchable, and elegant.
He made it seem so easy even though it took alot of energy and effort out of him. I never imagined a small place like this could do such a big job.

Comment | Report as inappropriate

Be the first to comment on this review

Posted 9 months ago
I needed to tame my mane, and got myself a last minute appointment here. He turned my vague indecisive ideas into a really stylish haircut, and the treatment has somehow made my hair look thicker but feel lighter. Awesome!

Comment | Report as inappropriate

Be the first to comment on this review

Posted 9 months ago
Too many people go to the big salon brands, and then complain when they leave with a very average haircut. I prefer the time and personal attention you get at the smaller ones, which is why I came here. My hair looks good and feels great. It felt like a real treat being seen to by an expert

Comment | Report as inappropriate

Be the first to comment on this review

Posted 9 months ago
Your knowledge and skill ensured my hairstyle worked perfectly with my outfit for the Fendi store opening. Everything was on trend and I fitted right in.

Comment | Report as inappropriate

Be the first to comment on this review

Posted 9 months ago
Dear readers,
Its been a long time since I have been satisfied. More like 25 years. I've tried expensive salons, I've tried big salons, and I've tried famous salons. None of them gave me what I came in for. They all had great coffees and head massages and fantastic blow dries, long interesting conversations and lots of my money. But none of them delivered a haircut that lasted over 2 months. It looked great up until now when the hair eventually grew out of shape.
The second hair cut turned out to be even better because it was all his work. He took his time and the right balance of product to create another personalised haircut just for me . I felt like I was the only person he was there for.
He is by far my favourite hairstylist.
Francine

Comment | Report as inappropriate

Be the first to comment on this review

Posted 9 months ago
Either you know it or you don't. Either you can do it or you cant. This fellow here no doubt knows his stuff, is warm and skilled.
Rachel x

Comment | Report as inappropriate

Be the first to comment on this review

Posted 9 months ago
This place is tucked away down a side street but well worth the visit. The consultant was patient and attentive, gave a thorough consultation and a great haircut. I'll definitely go back. Thanks.

Comment | Report as inappropriate

Be the first to comment on this review

Posted 9 months ago
From the consultation, to the hair repair, then the haircut, and after the styling there was the finish. From beginning to end it was fabulous. It was very good doing business with you.

Comment | Report as inappropriate

Be the first to comment on this review

Posted 9 months ago
My wife is a regular here. She asked me to come.
Now I'm a regular here and I'm asking you to try.
Richard

Comment | Report as inappropriate

Be the first to comment on this review

Posted 9 months ago
I had just walked out of the hair salon and someone complimented me on my hair.
How good is that! That's all I have to say.

Comment | Report as inappropriate

Be the first to comment on this review

Posted 9 months ago
He made it so easy even I can style it now, and the transformation was wonderful.
I am glad I changed my style and my hairdresser.

Comment | Report as inappropriate

Be the first to comment on this review

Posted 9 months ago
Words can't describe how I feel. His focus was on me from the moment I walked in till the moment I left.
Because he was passionate about his work I walked away with more than a great haircut - I feel like me again.

Comment | Report as inappropriate

Be the first to comment on this review

Posted 9 months ago
I wanted something special for the Raffles housewarming party and I needed a hairstylist who could deliver exactly what I asked for with skill and efficiency. You put me at ease, showed me some ideas, you were open to my requests, and your enthusiasm and skill shone through during the cut and blow dry.
I got a great response and so many compliments that night, plus the blow dry still has its shape and texture days after the party. :-)
Millie

Comment | Report as inappropriate

Be the first to comment on this review

Posted 9 months ago
Rock 'n' Dolls - You really went the extra mile. You took your time consulting with me on what I wanted, showed me how I could improve the condition of my hair, then gave me a hair treatment, all before you had picked up a pair of scissors. I left with a stunning haircut and have had so many compliments in the days since my appointment. I can't wait to come back!

Comment | Report as inappropriate

Be the first to comment on this review

Posted 9 months ago
I don't live near Richmond and have always used my local hairdresser, but the service I get here is well worth the extra travelling time and cost as there is just no comparison. I leave feeling like I still got a bargain!

Comment | Report as inappropriate

Be the first to comment on this review