Logging you in, please wait...

You are logged in

Log in to your account

Venue rating

4.8

674 reviews

  • Ambience
  • Cleanliness
  • Staff
  • Value

Venue has no reviews yet

Be the first to write a review
Book now
Please select the service you’d like to book.
Rock 'n' Dolls
Rock 'n' Dolls
20 Richmond Hill,
Richmond, Surrey, TW10 6QX
United Kingdom

Hair Salon

Rock 'n' Dolls
20 Richmond Hill,
Richmond, Surrey, TW10 6QX
United Kingdom

Opening hours

Mon - Sun 7:00 am - 9:00 pm
  • Accepts online bookings

    Online bookings let you pick date/time for your visit.

  • Accepts eVouchers

    If you purchase an eVoucher you will need to book with the venue directly.

  • Accepts Wahanda gift vouchers

    Our old Wahanda Gift Vouchers can still be redeemed at over 3,000 locations. Use them to pay as you would with cash. Please note, the Wahanda Gift Voucher's successor – the Wahanda Gift Card – can only be used for online purchases.

Rock 'n' Dolls

Rock 'n' Dolls is a team of highly skilled professionals from the London fashion industry, with substantial experience and knowledge within the field of hairdressing. We have come together to provide you with a range of exclusive and bespoke services. Available hours are 7am - 9pm, Monday to Sunday. Be chic, be beautiful, be you.

See more

Services

A few seconds ago

Comments

Reviews (written by customers after their visit)

4.8

Chain rating

Based on 674 reviews

5 stars 592
4 stars 58
3 stars 8
2 stars 5
1 star 11
  • Ambience
  • Cleanliness
  • Staff
  • Value
  • Blow Dry (460)
  • Hair Colouring and Highlights Treatments (1)
  • Hair Conditioning and Scalp Treatments (454)
  • Haircuts and Hairdressing (671)
  • Makeup Treatments (5)
  • Styling (458)
Show more
Have you been here? Write a review
Verified review Visited May 2015
Posted 2 weeks ago
really good service. Sal asked all the questions to get to know my hair habits and routine so that I could get the best hair cut for my style, thanks!

Comment | Report as inappropriate

Be the first to comment on this review

Verified review Visited April 2015
Posted 2 weeks ago
I found the "consultation" involved a lot more questions being thrown at me as to exactly how I wanted him to cut my hair, whereas I needed guidance from the hairdresser himself as to how to make the general style I wanted match my face shape, lifestyle, haircare needs etc. consequently the cut I got didn't really work as it was a mismatch of my description and his interpretation. I much prefer the approach other hairdressers take in interpreting a general description of what you want into something that will work for YOU, not a picture of a model on his phone.

I also found the salon to be very small and lacking the friendliness and warmth that I would expect from such a small operation.

He also stopped during my haircut to give a consultation to someone else which I thought was inconsiderate.

I won't be returning and wouldn't recommend to others.

Comment | Report as inappropriate

Be the first to comment on this review

Comments

2 weeks ago
Concealing your identity doesn't help sorting the problem, nor does not discussing this matter during the consultation to help us achieve what you came in for. The questions are asked when clients are not thorough during the consultation due to lack of communication. Photos are used to see if what is in your mind and in ours matches. What might be short to you could be medium to us. We have a system that we follow, which we know works. 591 people from Wahanda are very satisfied. We hope you find what you are looking for, and good luck.

Rock 'n' Dolls Management

Report as inappropriate

Verified review Visited April 2015
Posted 1 month ago
I had a Hair Mask, Shape, Style & Finish and have awarded it 4 stars.

Comment

Be the first to comment on this review

Verified review Visited April 2015
Posted 1 month ago
Great hair cut by Sal - looked fab when he had finished and still looks fab when styling myself. He asked lots of questions about my haircare routine and made sure my cut matched my routine rather than requiring lots of extra upkeep! Great Wahanda deal with the hair mask which left my hair soft and smelling great. Thanks Sal!

Comment | Report as inappropriate

Be the first to comment on this review

Comments

1 month ago
Jenny , it was wonderful meeting you. And working with you helped us create a hair design suitable for you and your lifestyle. Enjoy it!
Thanks Jenny

Report as inappropriate

Verified review Visited March 2015
Posted 1 month ago
I loved everything about the whole experience. His main focus was getting to that haircut you always dreamt of! Thanks for your dedication! I'll definitely be back!

Comment | Report as inappropriate

Be the first to comment on this review

Comments

1 month ago
Thanks for your co-operation and your trust which helped us work with you in harmony to achieve your goal.

Report as inappropriate

Verified review Visited March 2015
Posted 2 months ago
I had an great haircut and received lots of advice on how to keep my hair healthy - lots I hadn't know before! Great new venue, clean and classy. Reccomend.

Comment | Report as inappropriate

Be the first to comment on this review

Verified review Visited February 2015
Posted 2 months ago
I was pleasantly surprised by the Salon. Sal really takes time to discuss what you want and knows what he is doing. I got the Style I wanted and my hair looks great! I would recommend this place to everyone :)

Comment | Report as inappropriate

Be the first to comment on this review

Comments

1 month ago
We believe every client is special and like to bring out the best in them.

Report as inappropriate

Verified review Visited February 2015
Posted 3 months ago
It's been a long time since I walked out of the salon with 'that' feeling... But Rock 'n' Dolls delivered the goods! Really happy with the cut and colour and the service was friendly, interested and interesting! Will definitely be back!

Comment | Report as inappropriate

Be the first to comment on this review

Comments

1 month ago
Thank you Jessica for your review. That's how we want everyone to feel.
Rock 'n' Dolls Management

Report as inappropriate

Verified review Visited July 2014
Posted 3 months ago
Sal is an excellent professional who really knows what he's doing! I had a haircut and highlights. The haircut looks great, and because I wasn't happy with the highlights, Sal called in another colour technician a couple of days later and had them done again for free, this time with excellent results. I thought that was an amazing thing to do, considering he probably paid the second technician himself. So thanks Sal for going the extra mile for a happy customer. Finally a word of advice to new Rock n Dolls customers, do bring along lots of pictures of how you'd like your hair, as unlike other stylists, Sal really strives to achieve the look YOU want, not the look he's used to. I thought that was outstanding.

Comment | Report as inappropriate

Be the first to comment on this review

Comments

1 month ago
Communication is the most important thing in the consultation. The more detail and precise the better, in order for you to achieve what you want. For those who don't know what you want we can always suggest and recommend things. Thanks,
Rock 'n' Dolls Management

Report as inappropriate

Verified review Visited October 2014
Posted 3 months ago
It was the best haircut I've ever had! Never had so many compliments and I don't think i'll ever be able to change my hairdresser from now on! Thanks Sal

Comment | Report as inappropriate

Be the first to comment on this review

Comments

1 month ago
Thank you it was great working with you to achieve your look. The only way to improve or keep what you have to the same level would be consistent use of the same individual. We can't speak of others, we can only speak of ourselves. Rock 'n' Dolls Management

Report as inappropriate

Verified review Visited January 2015
Posted 4 months ago
Awesome cut, consult was great too! I love, love this place. It was my best cut in ages. I had a great time getting my hair styled. Very personable folks! I will be back next time I'm in London. I also love the hair products. I'd rate this salon an 11 out of 10!

Comment | Report as inappropriate

Be the first to comment on this review

Comments

1 month ago
Our hair care line combined with our technical ability gives results that are excellent and minimum styling is required. Thanks, Rock 'n' Dolls Management

Report as inappropriate

Verified review Visited December 2014
Posted 5 months ago
I had a Hair Mask, Cut, Style and Finish with Creative Stylist and have awarded it 3 stars.

Comment

Be the first to comment on this review

Comments

1 month ago
Direct feedback and clear communication can not only improve our service but also your future experience.
Thanks, Rock 'n' Dolls Management

Report as inappropriate

Verified review Visited October 2014
Posted 5 months ago
I had a Hair Mask, Cut, Style and Finish with Artistic Director and have awarded it 5 stars.

Comment

Be the first to comment on this review

Comments

1 month ago
From start to finish our focus is you.
Thanks, Rock 'n' Dolls Management

Report as inappropriate

Verified review Visited October 2014
Posted 5 months ago
I had a Hair Mask, Cut, Style and Finish with Artistic Director and have awarded it 5 stars.

Comment

Be the first to comment on this review

Verified review Visited February 2014
Posted 5 months ago
Sal gave me the best haircut I have ever had! My hair is very thick and can be lifeless if it's not cut right, and after I had the Hair Cut and Mask Treatment with Sal it had so much volume and body. People complimented me on the street and asked me where I got my hair cut! Needless to say I recommended him to my all my friends and family.
The haircut lasted for a very long time, and it needs minimal styling.
Top service, I will definitely come back!

Comment | Report as inappropriate

Be the first to comment on this review

Comments

1 month ago
Thank you Stexi. We think everyone deserves a great haircut and get compliments for it. When you feel good we feel great! Rock 'n' Dolls Management

Report as inappropriate

Verified review Visited November 2014
Posted 5 months ago
Rock'n'Dolls salon was being renovated and they advise me they are using another salon nearby. It looked and felt like a cheap barbers rather than a stylish hairdresser.
After 10 minutes "consultation" stylist cut my hair and I had to correct it at home with scissors as lots of single hair were missed during a cut.
I did not like the style either.
I have paid almost twice as much as I would usually do and did not see the value of money

Comment | Report as inappropriate

Be the first to comment on this review

Comments

1 month ago
Our team is mature and open minded and prepared to deal with any unsatisfied client and willing to rectify and satisfy your needs. Please in the future be more direct with the individual and the source for total satisfaction. Thanks, Rock 'n' Dolls Management

Report as inappropriate

Verified review Visited November 2014
Posted 5 months ago
Wasn't in the place it was meant to be which was fine and I was notified well in advance. The place was nothing special. The guy was not very chatty or welcoming. Then he said that I shouldn't have the mask which was one of the reasons why I went for the cut - when I said I would like it anyway he said no. Then the cut is just average.

Comment | Report as inappropriate

Be the first to comment on this review

Posted 6 months ago
I was amazed that you could get such a good quality hair cut in Richmond for such a great price.
The stylist was fantastic. He did an amazing job with my thick unruly hair and gave me probably the best haircut I have had.
Grazie mille,
Ava

Comment | Report as inappropriate

Be the first to comment on this review

Comments

1 month ago
At Rock 'n' Dolls working with difficult hair is a pleasure not pain. We love what we do.
Thanks, Rock 'n' Dolls

Report as inappropriate

Posted 6 months ago
I love a stylist who cares about getting it right. You took on board my likes and dislikes to create a perfect cut for my hair. It wasn't rushed, and you gave me good advice on how to care of it too. Great service all round, would highly recommend a visit.

Comment | Report as inappropriate

Be the first to comment on this review

Comments

1 month ago
We love what we do.
Thanks, Rock 'n' Dolls Management

Report as inappropriate

Posted 6 months ago
After a nightmare haircut experience I vowed to do some research to get a better hairdresser. Now, several days after my appointment I can happily say that I found him!
He fixed the previous bad haircut and gave me some great tips on how to work with my hair. My new style looks even better now than when I left the salon. I'm trilled!

Comment | Report as inappropriate

Be the first to comment on this review

Comments

1 month ago
Creating a good haircut is difficult, creating a good haircut from a bad haircut is even more difficult. Due to our passion and continuous education we are able to stay on top of things.
Thanks,
Rock 'n' Dolls Management

Report as inappropriate

Show earlier reviews