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Venue rating

4.0

80 reviews

  • Ambience
  • Cleanliness
  • Staff
  • Value

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RiRi London Hair & Beauty
RiRi London Hair & Beauty
1st Floor, 73 Charing Cross Road,
Leicester Square Station, London, WC2H 0NE
United Kingdom

Hair Salon

RiRi London Hair & Beauty
1st Floor, 73 Charing Cross Road,
Leicester Square Station, London, WC2H 0NE
United Kingdom

Opening hours

Mon - Fri 11:00 am - 7:00 pm
Sat 10:00 am - 6:00 pm
Sun 12:00 pm - 6:00 pm
  • Accepts online bookings

    Online bookings let you pick date/time for your visit.

  • Accepts eVouchers

    If you purchase an eVoucher you will need to book with the venue directly.

  • Wahanda gift voucher not accepted

    Our old Wahanda Gift Vouchers can still be redeemed at over 3,000 locations. Use them to pay as you would with cash. Please note, the Wahanda Gift Voucher's successor – the Wahanda Gift Card – can only be used for online purchases.

RiRi London Hair & Beauty   Last minute & off-peak
This venue offers discounts on off-peak appointments and last minute bookings.

Situated in the heart of Central London on Charing Cross Road, RiRi London Hair & Beauty is a small but bright salon that is just one minute's walk away from Leicester Square tube station. Describing itself as a 'hub of creativity', RiRi London aims to offer competitive prices and provides a number of waxing treatments alongside cutting and styling services for both men and women.

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Products used at this venue:

Services

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Comments

Reviews (written by customers after their visit)

4.0

Chain rating

Based on 80 reviews

5 stars 38
4 stars 22
3 stars 7
2 stars 4
1 star 9
  • Ambience
  • Cleanliness
  • Staff
  • Value
  • Hair
  • Blow Dry (25)
  • Brazilian Blow Dry Keratin Treatment (13)
  • Hair Colouring and Highlights Treatments (36)
  • Hair Conditioning and Scalp Treatments (7)
  • Hair Consulting (7)
  • Haircuts and Hairdressing (36)
  • Men's Haircuts and Hairdressing (4)
  • Ombre (1)
  • Straighteners (3)
  • Hair removal
  • Brazilian Waxing (2)
  • Hollywood Waxing (2)
  • Waxing (2)
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Have you been here? Write a review
Verified review Visited June 2015
Posted 4 days ago
Very impressed with the service. Good quality, good Value and great staff. Overall very good experience. Would recommend to friends.

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Verified review Visited June 2015
Posted 6 days ago
I had a Brazilian Blow Dry Keratin Treatment and have awarded it 4 stars.

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Posted 1 week ago
Dear God, I booked my Brazilian blow dry and an highlight with that salon RIRI London
I called them to see if I could have a colour when I come for the Brazilian blow dry
They advised me to have the highlight first and to book for Brazilian blow dry another day

I went there this Friday when I got there all the electrical was getting fixed around the small tiny room
They were trying to fix the water too as apparently there were no hot water for 2 weeks

I came with a picture of what I wanted and my hair extension to show them the colour I am trying to get
The stylish started on my hair
she put bleaches all over my hair then she asked the manager Geoffrey if she can use the water, the manager responded I do not know
she started to panic and told him I need to wash the bleach out my hair

I was seating there panic

The manger then asked the two girls one of them called Sophie to go quick to the shop to buy some water bottles

The girl came back with some water and one the girl started to water my hair with the water bottle
By then my hair was very hot and was breaking

I never had such experience in my life, I called the police and left with no blow dry or nothing

I am taking the salon to court for the damage of my hair

I wont advised noone to go to that place , horrible and it doesnt look like a salon at all the girls make horrible open comment about their manager in front of customer and the manager have no clue whats going on

The manager will make you promise just to get you leave the salon but you soon discover its only words

The manager is not even taking any responsibility and not picking up his phone
07556037298

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Verified review Visited June 2015
Posted 2 weeks ago
The hair stylists were extremely nice and really good! However the whole salon needs re-modernising as there waas only one sink (with cold water!!).

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Verified review Visited June 2015
Posted 2 weeks ago

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Verified review Visited June 2015
Posted 2 weeks ago

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Verified review Visited June 2015
Posted 2 weeks ago
Worst experience I have ever had!!! The hairdresser was hugely incompetent, and had absolutely no idea what she was doing. My hair was so uneven when she was "finished" that my left side was almost an inch longer than the right one and she didn't even notice, not even when I was trying to show it to her. It got to the point that I was literally in tears because she just ruined my hair - and for a relatively simple haircut, I only wanted her to cut about 2inches of it which can't be that hard!! At this point another hairdresser had to step in and fortunately she was less incompetent and she saw how uneven and awfully cut it was. She managed to salvage it, but it's still a very bad haircut and she had to take another inch of it because it was all uneven so now it is way shorter than I wanted it to be.

The facilities were also really bad as well, very untidy and dirty, I wanted to turn away when I walked in there, and now I wish I had! And to top it all it wasn't even a dry hair cut like I booked she wet it down, which makes me wonder why they make you choose between dry and wet cut?? And I wanted to get a dry cut! My recommendation: Do NOT go there!

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Verified review Visited June 2015
Posted 2 weeks ago
Super friendly and lovely hair stylists, which were very helpful in recommending different styles and colours.
I will certainly go back there again

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Verified review Visited June 2015
Posted 3 weeks ago
My stylist was fantastic and did an excellent job. I was definitely pleased with the result. Will visit again in the future!

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Verified review Visited June 2015
Posted 3 weeks ago
The stylist was great and cut and coloured my hair really well, but was massively let down by the salon. It is pretty scruffy and had no hot water.

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Verified review Visited June 2015
Posted 3 weeks ago
I absolutely love it! She was nice and professional. Cut and coloured amazing! The salon is in the centre and easy to find. ++++

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Verified review Visited June 2015
Posted 3 weeks ago
Great, friendly and professional service! I've had many compliments on my hairstyle. I'll definitely return. I highly recommend RiRi London!

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Verified review Visited June 2015
Posted 3 weeks ago
Perfect staff i had a lovely lady who made me feel very welcome considering the salon is not very welcoming i did not catch her name but she was working on the 9th of June my appointment was at 11:00am and the lady who assist was very lovely and both very laid back which made me feel comfortable. Defo going to come back!
The only letdown was the salon, such lovely staff deserve a better/bigger salon to work in.

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Verified review Visited June 2015
Posted 3 weeks ago
I had highlights and a cut and blow dry. I am really happy with the colour, the stylist understood what I wanted and the end result was very good. The cut that I had was simple and overall I am ok with it although I do think that she cut too many layers leaving my hair looking less full than before. Finally, the blow dry was not really good, it looked like I did it myself at home and within a few hours my hair was flat. Overall it was good value with the voucher and the most important part which is the colour, was very good.

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Verified review Visited June 2015
Posted 3 weeks ago
Highlights and cut took just over four hours. I ended up with a really crooked fringe. I had to tell the girl to stop cutting before it got any worse. Left the place in tears.

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Verified review Visited June 2015
Posted 3 weeks ago

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Verified review Visited June 2015
Posted 3 weeks ago
Cold water to wash my hair, started appointment late, demanded more money even though i had a tiny amount of colour to put in, i wanted a lot chopped off and colour at the bottomg, they coloured bottoms first then chopped most of it off lol

Just not a good experience, the cut wasn't great and the dry was worse

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Verified review Visited June 2015
Posted 3 weeks ago
My hair got washed in cold water. Wasn't told about it being cold till it was put on my hair and a comment from the staff we have no hot water this is bad. Not if I minded or not.
I asked for a Tissue as my eyes was streaming from the fumes of the treatment. I was give. A wet wipe which are used for kitchen work suffaces.
Wasn't given any protection for my eyes.
My appointment was at 2.15pm didn't sit in the chair for her to start until 3pm.

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Verified review Visited June 2015
Posted 3 weeks ago
The hairdressers were very friendly and professional! My hair looks perfect, it was cut and colored (half-head highlights) exactly the way I wanted. Thank you!

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Verified review Visited June 2015
Posted 4 weeks ago
The salon was hard to find and when I did find it my stomach sank - it was tiny and really messy. The towels they used were stained with bleach, the wallpaper was peeling off and it was dirty. There was no hot water and so the first part of my 'wash' used water warmed in a kettle but after that it was a cold wash which was disappointing.
The cut and highlights turned out fine and the hairdresser was perfectly lovely. The premises need a lot of updating though.

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