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Venue rating

4.1

51 reviews

  • Ambience
  • Cleanliness
  • Staff
  • Value

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RiRi London Hair & Beauty
RiRi London Hair & Beauty
1st Floor, 73 Charing Cross Road,
London, WC2H 0NE
United Kingdom

Hair Salon

RiRi London Hair & Beauty
1st Floor, 73 Charing Cross Road,
London, WC2H 0NE
United Kingdom

Opening hours

Mon - Fri 11:00 am - 7:00 pm
Sat 10:00 am - 6:00 pm
Sun 12:00 pm - 6:00 pm
  • Accepts online bookings

    Online bookings let you pick date/time for your visit.

  • Accepts eVouchers

    If you purchase an eVoucher you will need to book with the venue directly.

  • Wahanda gift voucher not accepted

    Our old Wahanda Gift Vouchers can still be redeemed at over 3,000 locations. Use them to pay as you would with cash. Please note, the Wahanda Gift Voucher's successor – the Wahanda Gift Card – can only be used for online purchases.

RiRi London Hair & Beauty   Last minute & off-peak
This venue offers discounts on off-peak appointments and last minute bookings.

Situated in the heart of Central London on Charing Cross Road, RiRi London Hair & Beauty is a small but bright salon that is just one minute's walk away from Leicester Square tube station. Describing itself as a 'hub of creativity', RiRi London aims to offer competitive prices and provides a number of waxing treatments alongside cutting and styling services for both men and women.

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Services

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Comments

Reviews (written by customers after their visit)

4.1

Chain rating

Based on 51 reviews

5 stars 27
4 stars 13
3 stars 4
2 stars 2
1 star 5
  • Ambience
  • Cleanliness
  • Staff
  • Value
  • Hair
  • Blow Dry (22)
  • Brazilian Blow Dry Keratin Treatment (10)
  • Hair Colouring and Highlights Treatments (17)
  • Hair Conditioning and Scalp Treatments (7)
  • Hair Consulting (6)
  • Haircuts and Hairdressing (32)
  • Men's Haircuts and Hairdressing (4)
  • Ombre (1)
  • Straighteners (2)
  • Hair removal
  • Brazilian Waxing (1)
  • Hollywood Waxing (1)
  • Waxing (1)
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Have you been here? Write a review
Verified review Visited March 2015
Posted 2 weeks ago
This is the only place I have returned to in london. I love how she cuts my hair. The place is tiny and at the bag of Chinatown but it's better than any other hairdressers. It is good value if you go with vouchers or book through wahanda.

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Verified review Visited March 2015
Posted 3 weeks ago
Friendly , polite and cheap. Would definitely go again for fringe trim as is central location and good value for money.

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Verified review Visited March 2015
Posted 3 weeks ago
Quick, friendly and just what I needed. Would recommend for anyone who need to pop in for a trim.
Will go back on the regular for a fringe cut.

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Verified review Visited March 2015
Posted 4 weeks ago
The haircut, blow dry, and straightening were all very good but I had to wait 30 minutes to be taken.

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Posted 1 month ago
I had a Brazilian blow dry yesterday which was fantastic and everything I was looking for. I also had a cut which was going excellently until the stylist began to chop my hair wildly with thinning scissor which left my fine hair even finer with an uncertainty about whether it'll frizz when I come to style my hair on my own. I've heard curly, wavy or frizzy hair don't mix with thinning scissors! I really wish she'd asked first...!

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Verified review Visited February 2015
Posted 1 month ago
Wow! What a great deal! The lady who did my hair was so lovely and talked me through the process at every step. Really happy with the result and will definitely be going back here.

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Verified review Visited January 2015
Posted 1 month ago
I had a haircut there which was performed very well, the stylist was experienced, friendly and professional. Would visit again.

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Verified review Visited January 2015
Posted 1 month ago
I had a Wash & Blow Dry and have awarded it 4 stars.

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Verified review Visited January 2015
Posted 2 months ago
Sent my husband again yesterday and he recommends. It's a nice a and peaceful place to go which is rare for the West End, and it was a great haircut at really good value.
Will be using again

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Posted 2 months ago
Excellent location near the station, perfect service & very friendly stylist! Salon is tranquil and relaxing! I love my new ombre hair it turned out really nice !

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Verified review Visited January 2015
Posted 2 months ago
The salon is quite dingy, located right in the middle of Chinatown. It's as if the staff's heart isn't in it. To be honest, I wouldn't either given the location. Other than that, they had all the facilities. Maybe it's just the atmosphere that I wasn't too pleased about but I felt like it was not necessarily worth the 60 pounds I paid. Treatment was okay but towards the end I just wanted to leave: got really hot and stuffy because of the fumes.

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Posted 2 months ago
I was pleased to find the salon offered a Zero chemical Brazilian blow dry product. My hair is very damaged and the treatment has given my hair a boost of life. I am using the aftercare box which is amazing. I will definitely return as this is the only salon in London I have found offers a chemical free treatment. Really cheap price too!

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Posted 2 months ago
5* treatment! Amazing staff! Great products on offer. I had a Full head of highlights and received a conditioning treatment and my hair feels nourished and revived! I have already booked my next appointment! See you soon xx

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Verified review Visited December 2014
Posted 2 months ago
The salon was clean and the staff were very friendly. I just got a simple blow wave but they did a great job and I was very happy with the results.

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Posted 3 months ago
The quality of the experience was great. The hairdresser was professional & did an excellent job of cutting and dying my roots. She was lovely and although the salon is teeny tiny it is a jewel. I would go back again, plus it's fun to be in the centre of London & feel like you're a million miles away :))) great value and goes to show its all in the hands of a great hairdresser not a fancy salon.

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Comments

3 months ago
Thanks for your comments and we hope to see you again soon!

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Verified review Visited December 2014
Posted 3 months ago
Great service, quick, efficient, polite. Only thing was I couldn't get my original time slot. Could get slightly better value for money.

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Posted 4 months ago
I purchased a Voucher via KGB Deals for a Brazilian Keratin treatment on 17 November. The night before I received a text cancelling my appointment as the stylist was ill. My Voucher was due to expire a few days later, but I was told it would be honoured so I booked for the following week.

Some reviewers have said the location of the salon is hard to find, but I checked on Google Maps and it was easy enough to locate. It's a stones throw from Leicester Square Staion within a redbrick, covered arcade of shops. I arrived for my appointment 20 minutes early and was bemused to see the salon was an "after thought". It is a tiny makeshift, plasterboard construction on a first floor landing between a Chinese restaurant and an Language resource centre. I waited in the small waiting area outside the language centre until the stylist arrived to open the salon.

I didn't get the stylist's name, but shall call her Natasha because I think she looks like a Natasha, she was a young girl and pleasant enough although not very talkative. I was pleased she began my treatment immediately as I was the only client there, my hair was washed and the Keratin treatment applied and it was left to set for 15 minutes, after which it was blowed dried, tonged and trimmed. The treatment took a little over an hour and a half and the end results were satisfactory. I say satisfactory as my hair is thin and lifeless nowadays, I put it down to age and hormonal issues and I really don't think it could have looked any better considering what she had to work with.

All in all I feel the stylist was competent in her job and knowledgeable about the products. The ambience of the salon wasn't up to much and I would describe it as rather grotty, but that aside, if you are looking for good value for money and a reasonable service then the decor or facilities really don't matter plus I've been to worse places. One thing I would say though, I didn't feel hygiene standards were too good. There was no sterilising solution for combs or brushes and a couple of times the clips used to separate my hair were dropped on the floor and not washed, however she did wash a comb that was dropped.

If I come across anymore discount vouchers online then I would definitely return to RiRi in the future and based on my recent experience would recommend the salon to others.

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Comments

4 months ago
Hi Velvetee, thank you for your comments. The salon has been in place for several years is not a makeshift salon as you've suggested. However, I'm glad you enjoyed the experience and we hope to see you again as does Shakira not Natasha :)

The salon is actually been relocated to a bigger location where the decor and ambiance is much better, so we look forward to seeing you at the new salon where standards will be much higher. Details to be announced soon....

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4 months ago
You seem angered by my comments Rupesh. By makeshift I refer to it not being purpose built. It was clearly built on the landing from Plasterboard. I'm sorry I didn't know the name of your stylist , it's usually customary to introduce yourself to a client, but as she was running 20 minutes late she probably forgot.

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4 months ago
Angered, not at all hence my smiley face. I was just informing you of her name for future reference :)

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Verified review Visited November 2014
Posted 4 months ago
Booked an afternoon appointment online, was only one slot available. Train was delayed so I literally sprinted there to make sure I was on time. Arrived five minutes before my appointment, they didn't even know I was coming. Asked me to take a seat, an hour later I had to say something, they assured me I would be seen soon. An hour and a half later, I was seen. This isn't a salon, it's a small room above a mobile phone store which also has a Chinese Restaurant next door....

Never in my life would I have waited normally but I had already paid and there was no option other than to wait. Lady who arrived shortly after me, was in exactly the same position. She had a two hour appointment booked months in advance and they had no clue about that either.

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2 months ago
It was even worse in my case. I asked to keep the hair length, but it was cut completely short! I could probably live with short hair for a awhile, but the difference in the length on both sides is about 2 inches. I wanted to cry! I need get another appointment to get it fixed ;(

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Verified review Visited October 2014
Posted 5 months ago
Salon a little hard to find and tucked away but service I received was good. Shakira was friendly and I'm very pleased with the cut and style.

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Verified review Visited October 2014
Posted 5 months ago

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