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Venue rating

4.0

107 reviews

  • Ambience
  • Cleanliness
  • Staff
  • Value

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RiRi London Hair & Beauty
RiRi London Hair & Beauty
1st Floor, 73 Charing Cross Road,
Leicester Square Station, London, WC2H 0NE
United Kingdom

Hair Salon

RiRi London Hair & Beauty
1st Floor, 73 Charing Cross Road,
Leicester Square Station, London, WC2H 0NE
United Kingdom

Opening hours

Mon - Fri 11:00 am - 7:00 pm
Sat 10:00 am - 6:00 pm
Sun - Closed -
  • Accepts online bookings

    Online bookings let you pick date/time for your visit.

  • Accepts eVouchers

    If you purchase an eVoucher you will need to book with the venue directly.

RiRi London Hair & Beauty   Last minute & off-peak
This venue offers discounts on off-peak appointments and last minute bookings.

Situated in the heart of Central London on Charing Cross Road, RiRi London Hair & Beauty is a small but bright salon that is just one minute's walk away from Leicester Square tube station. Describing itself as a 'hub of creativity', RiRi London aims to offer competitive prices and provides a number of waxing treatments alongside cutting and styling services for both men and women.

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Services

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Comments

Reviews (written by customers after their visit)

4.0

Chain rating

Based on 107 reviews

5 stars 46
4 stars 36
3 stars 9
2 stars 4
1 star 12
  • Ambience
  • Cleanliness
  • Staff
  • Value
  • Hair
  • Blow Dry (26)
  • Brazilian Blow Dry Keratin Treatment (16)
  • Hair Colouring and Highlights Treatments (50)
  • Hair Conditioning and Scalp Treatments (7)
  • Hair Consulting (7)
  • Haircuts and Hairdressing (44)
  • Men's Haircuts and Hairdressing (5)
  • Ombre (1)
  • Straighteners (3)
  • Hair removal
  • Brazilian Waxing (2)
  • Hollywood Waxing (2)
  • Waxing (2)
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Have you been here? Write a review
Verified review Visited July 2015
Posted 13 hours ago
The experience was fine apart from the fact that there was no hot water!! Very pleased with cut & highlights

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Posted 16 hours ago
AVOID AT ALL COSTS

After having bought a voucher online for a Brazilian Blow-Dry, I called the place and booked an appointment for me and my friend (who was having a cut and blow dry) on Saturday. When we arrived there on Saturday though, no one was expecting us nor did the lady at reception have any recollection of the phone call at all - I was told I wasn't confirmed until I had received a confirmation email (no one had thought to mention this on the phone). After seeing the look on our faces we were told that maybe they could cram us in although one of us would have to hang around for a while as they were overbooked for that day. So they started on my hair and about 45 mins later they started working on my friend's. I've had a Brazilian Blow Dry before and the result was amazing, this time I could tell something was not right because when the hairdresser was done my hair looked and felt lank, coarse and greasy. Also when she showed me the back I could see that the haircut was awful, luckily she hadn't touched the length but the layers were just plain awful, longer on one side and at the front, shorter at the back, frankly I think a 5 year old would have done a better job at it. My side fringe was sticking up and the hairdresser kept running straighteners through it which just make it stick up more and more. I was practically in tears when I left the place but the staff said nothing at all just seemed annoyed that I wasn't happy with it!! Even the other customers waiting for their turn could see how bad my fringe and haircut looked and were encouraging me to complain about it. I had to run to the loo to pour water over my fringe to flatten it as it would still sticking up and I couldn't even see where I was going. Then I rushed to another salon in tears and was told that they had put way too much product on my hair which was why it was in that state, but that luckily it should wash off without too much damage to my hair. The same cannot be said about the haircut, both my friend and I were left with wonky, mismatched layers we will probably have to go and get fixed in another salon. I don't think the hairdressers had a clue about what they were doing, it was all really unprofessional.

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Comments

13 hours ago
Hi has anyone had a male cut their hair here?

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Verified review Visited July 2015
Posted 21 hours ago

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Verified review Visited July 2015
Posted 1 day ago
Love going for the hair cut. It used to feel like going to the dentist before, I hated it, but since I found Shakira I am loving the experience. She is really good and listens to customer wishes and is really good at her job!

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Verified review Visited July 2015
Posted 1 day ago
Absolutely fabulous staff. Excellent cutting skills and were really friendly and accommodating. Thank you! Would recommend to anyone looking for an affordable haircut in central London.

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Verified review Visited July 2015
Posted 3 days ago

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Verified review Visited July 2015
Posted 4 days ago

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Verified review Visited July 2015
Posted 4 days ago

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Verified review Visited July 2015
Posted 4 days ago

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Verified review Visited July 2015
Posted 6 days ago
Miri was the best, made me feel welcomed & entertained me while waiting with solution. Hair looks goid lets c if it lasts

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Verified review Visited July 2015
Posted 6 days ago

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Verified review Visited July 2015
Posted 1 week ago

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Verified review Visited July 2015
Posted 1 week ago

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Verified review Visited June 2015
Posted 1 week ago
Terrible experience - do not use this hairdresser.

I went to this salon for balayage which the hairdresser agreed she could do and when I requested there be no visible line of dye but it to be blended with my natural colour she agreed and said visible lines are 'tacky.'

Her method of foils was particularly painful and when i asked about this she said it was not a technique they taught her at school but that she learnt on YouTube. This didn't make me feel positive but as we were already half way through there was little I could do. This technique consisted of her painfully backcombing all my hair and then the extremely painful process of her then detangling all of this in the basin later (where the water was cold and had been for weeks I was told) I was crying I was in so much pain from having my hair tugged at and was thank full to finally be done with the dying process.

When i sat down in the chair again and my hair was dried the dye was terrible and exactly what I had not asked for - a clear line of different colour dye around the bottom of my hair. The hairdresser did not apologise she just asked the hairdresser next to her to fix it. This hairdresser then went on to dye my hair two more times in the same sitting to try and fix the problem but just resulted in frying my natural hair to an incredibly unhealthy situation and adding dye that was also not well blended.

I called and emailed to complain a number of times which after being ignored for two weeks resulted in me getting another appointment. Another three hours of my life were wasted here where another hairdresser did little to help the situation and said my options were 'wait for my hair to grow out' or 'come back every two weeks till my hair was fixed.' It was kind of them to offer however as I made another appointment for two weeks later and it was never confirmed or followed up on this offer was empty.

To be honest I'd rather spend another three hours of my life anywhere but here, having my hair further damaged and having to be awkwardly ignored by the original hairdresser. The atmosphere was terrible with the hairdressers snapping at / complaining about each other and the salon was also unclean. Across the board my experience was awful. Please learn from my mistake and do not use this hair salon.

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Verified review Visited July 2015
Posted 1 week ago

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Verified review Visited July 2015
Posted 1 week ago
Miri and the Team all were TOP ... would recommend it to everyone. Top Treatment and lovely stuff members . Anytime again

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Verified review Visited July 2015
Posted 2 weeks ago
The cut and colour was fantastic - the staff excellent. There was a bit of confusion re the booking but that was due to staff having left I think. I was compensated very fairly by a generous discount for my next appointment. The water temperature is a bit erratic but that is not their fault.

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Verified review Visited July 2015
Posted 2 weeks ago

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Verified review Visited July 2015
Posted 2 weeks ago
Great haircut - really good value for money in central London. I will go back again for another hair cut I think.

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Verified review Visited July 2015
Posted 2 weeks ago

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