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Venue rating

4.3

87 reviews

  • Ambience
  • Cleanliness
  • Staff
  • Value

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Beauty Resident London at Hair Design Clinic        HDC
Beauty Resident London at Hair Design Clinic HDC
7 Queens Parade,
Hendon, London, NW4 3AP
United Kingdom

Salon

Beauty Resident London at Hair Design Clinic HDC
7 Queens Parade,
Hendon, London, NW4 3AP
United Kingdom

Opening hours

Mon - Closed -
Tue - Wed 9:30 am - 5:30 pm
Thur 9:30 am - 7:00 pm
Fri 9:30 am - 5:30 pm
Sat 9:30 am - 4:30 pm
Sun - Closed -
  • Accepts online bookings

    Online bookings let you pick date/time for your visit.

  • Accepts eVouchers

    If you purchase an eVoucher you will need to book with the venue directly.

  • Wahanda gift voucher not accepted

    Our old Wahanda Gift Vouchers can still be redeemed at over 3,000 locations. Use them to pay as you would with cash. Please note, the Wahanda Gift Voucher's successor – the Wahanda Gift Card – can only be used for online purchases.

Venue type: Salon in Hendon
Tagged as: Salon

Beauty Resident London at Hair Design Clinic HDC part of Beauty Resident

I'd like to welcome you on the Residential Beauty.

If you already had a treatment with me hope you enjoy it and I wish to let you know you're always welcomed back.

If you're planning to visit the salon or to book a treatment I would like to ensure you you're going to be taken care of.

I'm treating all my customers with respect and understanding and I'm expecting the same from their behalf.

Any kind of rudeness, any inappropriate behavior, any racial or sexual discrimination, any shouting or aggressive approaching won't be tolerated.

Residential Beauty reserves the right to select the own clientele and to refuse service to anyone for any or no reason whatsoever.

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Services

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Comments

Reviews (written by customers after their visit)

4.3

Chain rating

Based on 87 reviews

5 stars 49
4 stars 27
3 stars 5
2 stars 2
1 star 4
  • Ambience
  • Cleanliness
  • Staff
  • Value
  • Body
  • Backcials (1)
  • Body Exfoliation Treatments (21)
  • Body Treatments (15)
  • Body Wraps (21)
  • Cellulite Treatments (13)
  • Cryolipolysis (5)
  • Cryotherapy (1)
  • Heat Treatments (13)
  • Infrared Therapy (1)
  • Weight Loss Treatments (3)
  • Face
  • Acne Treatments (3)
  • Beauty Treatments (5)
  • Facial Reflexology (1)
  • Facials (26)
  • Honey Facial (1)
  • Microcurrent Face & Body Treatments (1)
  • Microdermabrasion (6)
  • Fitness
  • Body Conditioning (1)
  • Body Sculpting (1)
  • Hair removal
  • Waxing (1)
  • Massage
  • Aromatherapy Massage (3)
  • Deep Tissue Massage (2)
  • Face Massage (7)
  • Lymphatic Drainage (2)
  • Lymphatic Drainage Massage (4)
  • Swedish Massage (2)
  • Therapeutic Massage (4)
  • Medical & Dental
  • Skin Tightening (3)
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Have you been here? Write a review
Verified review Visited March 2015
Posted 3 weeks ago
I had a Cryogenic Lipolysis, Body Sculpting, Inch Loss Body Treatment, Two Areas and have awarded it 5 stars.

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Verified review Visited January 2015
Posted 1 month ago
I had a Cryogenic Lipolysis, Fat Freezin, Inch Loss, One Area £89 and have awarded it 4 stars.

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Verified review Visited November 2014
Posted 4 months ago
Had body exfoliation, massage, heat wrap and facial. First time having a massage so was a bit nervous but Cristina made me feel comfortable and relaxed. Excellent value and got rid of some horrid knots in my back. Would definitely come again.

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Verified review Visited October 2014
Posted 4 months ago
The lady doing cryogenic lipolysis was very kind and polite. She explained the procedure quite well. Will definitely recommend the salon to everyone. It's really a good value for money. :)

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Verified review Visited October 2014
Posted 5 months ago
The lady was very lovely and gave great advice...I am so pleased i booked this, it was a great experience I came out feeling brand new. Thanks lady I will be booking again, I have already told a few friends x

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Verified review Visited September 2014
Posted 5 months ago
Convenient location, with a 2 minutes walk of Hendon Central Underground station. I was early and was directed over to a seating area. I was taken downstairs to a room for my treatment. The room was warm, but this suited me as my top was lifted up around my body whilst my 'muffin tops' were being frozen away! Interesting treatment, not painful, but uncomfortable for the first few minutes before the area numbs, there are also a couple of uncomfortable minutes where the area is then heated. This was explained to me though so I was fully prepared. Christina was chatty and friendly, and came back into the room on several occasions to check up on me. It's too soon to say if the treatment has worked, but overall, I had a pleasant experience and would recommend it.

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Verified review Visited July 2014
Posted 5 months ago
The worse experience I have ever had, avoid at all costs.

I tried to make an appointment, but no one got back to me, so I went there, the lady in charge, was very rude and talked to me like I was a dog and told me to “sit”. Which I found rather insulting, all I wanted to do was to make an appointment, I did not need to sit! I made an appointment for Sep, in August I got a call “where am I?”, I told the lady I did not have an appointment until September, then the day came of my appointment and I got a phone call telling me it was cancelled as the therapist was sick. I tried to reschedule the appointment and was told they were fully booked for the next few weekends. Then I tried to make another appointment by text and phone for a later date and the lady told me she was on holiday and would get back to me, upon her return. Weeks passed never heard anything, I kept texting and phoning and no luck to get another appointment.

Don’t waste your time with this place, don’t give them your business, go somewhere else instead.

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Comments

5 months ago
Hello Janine or Janeebie
Why post as anonymous ?
I wish all my best. Hope you'll find a good beautician who's going to be able to raise at your expectation. And I hope and wish you she/ he is going too be happy to have you as customer.

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Verified review Visited September 2014
Posted 5 months ago
Wonderful! Really relaxing. I arrived late due to bus problems but the treatment was in no way rushed and by the end I felt amazing. Would highly recommend :-)

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Verified review Visited September 2014
Posted 5 months ago
I had Deluxe Steaming Facial with Face, Neck and Shoulder Massage. Even though I had to wait a bit, but it was definitely worth it!

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Verified review Visited September 2014
Posted 5 months ago
Amazing therapist,who knew exactly what she was doing! I had an upper arm tone treatment and also bought one for my sister as a birthday present and we were both really impressed by the results and how professional Christina was!

Location was easy to find although a bit of a distance from where we live but that won't stop me from going back to try further treatments!

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Verified review Visited September 2014
Posted 6 months ago
Great therapist,very knowledgable.
Place was easy to find and treatment worked wonders! Will definetly be going back again for further treatments.

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Verified review Visited September 2014
Posted 6 months ago
I am really sorry to have to write this but I have essentially been robbed of £50 by Christina at Beauty Resident London at Hair Design clinic HDC. In the first instance Christina text me to cancel 3 hours before my appointment due to a family issue. I was sympathetic and decided to move my treatment to another date. Unfortunately I was unwell the day before the treatment and let her know. However it seems to be ok for her to let down her customers but is not at all flexible when it is the other way round. At this point she sent me very rude and unprofessional messages. Still I thought the situation would be redeemed when she agreed to my refund me since no facial had had actually been performed but told me that it was up to Wahanda to issue this for me. After being in touch with Wahanda they said that in fact it was up to Christina who seemed at that point unwilling to offer me the refund. I have never been in this situation before and am very sorry to bad mouth a business however I feel you cannot treat customers like this and Wahanda have not been strong enough with her despite me explaining the situation to them. I am £50 short, with no facial and very low regard for this salon. Good luck to her next customers.

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Comments

5 months ago
Hello Avital
Yes, I had to cancel your appointment on the day as I would have not been able to do it properly. Then because I was away and you said you need to have the facial in that week I even find a beautician to replace me. I texted you about and I agree with the other beautician that I'm going to pay the difference as she is charging more. You said no, you preferred to wait for me. It's so unfair to say it seems to be ok for me to let down my customers.
In the morning you decide to cancel as you didn't feel well and you were saying, if I canceled you, you can cancel me too.

Dear customers:
A treatment includes not only the beautician's time, but includes the cost of the room as most of us are renting rooms, the cost of the products we are using and the average amount we charge per hour. We ask for a cancellation notice long enough to be able to book someone else in that slot.

It might happen I have to cancel customers in same day but it's just because I'm not feeling able to do the treatment as I'm expecting to do it. I work for myself, I first goal is to please the customer. Not to take the money from a voucher and to never see her again.
But when as customer, you cancel in the same day, there's no time to book someone else. It's not only that it brings no profit in, but it's coming with a loss.
With any voucher there's a cancellation policy and a cancellation fee.
Please read the terms and conditions before buying.

Dear Avital, I'm sorry you feel ripped off/ robbed off. As I mentioned, my intention is not to rip people off.
As you're buying the voucher from Wahanda and you contacted them regarding the issue, it's them that they decided not to be refunded as you didn't respect the 48 hours cancellation policy.
I am really sorry for the trouble and for disappointing you.

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Verified review Visited September 2014
Posted 6 months ago
I had a Cryolipolysis, Body Sculpting, Inch Loss Body Treatment, Two Areas and have awarded it 4 stars.

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Verified review Visited August 2014
Posted 7 months ago
Location of the clinic was good - quite central and easy to get to. Felt a little bit like in a sausage factory though as the treatment was a little bit hurried. But I guess it's because the lady is too popular!

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Comments

7 months ago
Hello Mavyreen
I'm sorry you felt like the treatment was hurried but as it say on your voucher you had 1 hour treatment. That has noting to do with how popular I am. I find it quite unfair to give it 2 stars when you did had one hour treatment. Not shorter.
The Body Dry Brush, Body Mask, Body Wrap, Hydro Facial and Neck and Shoulders Massage is 1 Hour treatment and is stated very clear on the menu list. Hence the price.

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Verified review Visited February 2014
Posted 8 months ago
Great massage - firm & relieved all my tensions. Will definitely be returning for another massage soon! Highly recommended. Thanks again!

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Verified review Visited July 2014
Posted 8 months ago
I had a Body Exfoliation, Body Mask, Body Thermal Wrap, Hydro Facial, Neck and Shoulder Massage and have awarded it 5 stars.

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Verified review Visited June 2014
Posted 8 months ago
I had my first cellulite treatment today . Christina was very professional. She approach me at the waiting area and explain the procedure and benefits of it hich is really good as no many places do that . The room was really tidy and pleasant , well presented for the treatment . The cellulite treatment is not a relaxing treatment but Christina made sure I ma feeling comfortable and made the treament feel more pleasant

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7 months ago
I had my first cellulite treatment today . Christina was very professional. She approach me at the waiting area and explain the procedure and benefits of it hich is really good as no many places do that . The room was really tidy and pleasant , well presented for the treatment . The cellulite treatment is not a relaxing treatment but Christina made sure I ma feeling comfortable and made the treament feel more pleasant

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Verified review Visited July 2014
Posted 8 months ago
Amazing !!!!!!! I loved it :) I am so happy with my treatment ! Everything was perfect and will come back for the same treatment again

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Verified review Visited April 2014
Posted 8 months ago
I had a Detox Body Treatment with exfoliation, it was an interesting experience the exfoliation and massage were good, but being wrapped up in a heated blanket was a bit strange, my skin was burning after the treatment, it was possibly a bit too intense for me. The offer included a facial, but as I did not get this done at the time, I came in the following week. This was by far the best experience, thoroughly relaxing, probably the best facial I have ever had, I recommend the massage and facial.

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Verified review Visited June 2014
Posted 8 months ago
The treatment I has was a lymphatic drainage massage with a facial. The treatment room was a little small but I was very happy with both, I will definitely come again.

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