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Venue rating

4.2

54 reviews

  • Ambience
  • Cleanliness
  • Spa Facilities
  • Staff
  • Value

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Leisure & Spa at The Westerwood Hotel and Golf Resort, A QHotel
Leisure & Spa at The Westerwood Hotel and Golf Resort, A QHotel
The Westerwood Hotel and Golf Resort,
St Andrews Drive, Cumbernauld, Scotland, G68 0EW
United Kingdom

Hotel Spa

Leisure & Spa at The Westerwood Hotel and Golf Resort, A QHotel
The Westerwood Hotel and Golf Resort,
St Andrews Drive, Cumbernauld, Scotland, G68 0EW
United Kingdom

Opening hours

Mon - Fri 10:00 am - 9:00 pm
Sat - Sun 9:00 am - 6:30 pm
  • Accepts online bookings

    Online bookings let you pick date/time for your visit.

  • Accepts eVouchers

    If you purchase an eVoucher you will need to book with the venue directly.

  • Wahanda gift voucher not accepted

    Our old Wahanda Gift Vouchers can still be redeemed at over 3,000 locations. Use them to pay as you would with cash. Please note, the Wahanda Gift Voucher's successor – the Wahanda Gift Card – can only be used for online purchases.

Leisure & Spa at The Westerwood Hotel and Golf Resort, A QHotel part of QHotels

The Westerwood Hotel is a superb, recently refurbished establishment with fantastic views of the Campsie Hills. The hotel is within easy striking distance of Glasgow, Edinburgh and Stirling, and is only 23 miles from Glasgow International Airport and 30 miles from Edinburgh International Airport. The hotel also boasts an AA Rosette in Fleming's Restaurant and is also proud to have recently been re-awarded a Silver Award from the GTBS (Green Tourism Business Scheme) programme.

We have 148 beautiful bedrooms which are a mixture of twin, double and family rooms, as well as superior and luxury Q Star rooms. Guests will enjoy amenities such as complimentary WiFi and complimentary parking to make your stay as easy and enjoyable as possible.

Relax and recharge at the Westerwood Hotel by making use of our spa and leisure facilities, which boast seven spa treatment rooms,a swimming pool, sauna, steam room, exercise studio and 18 hole golf course.

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Services

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Comments

Reviews (written by customers after their visit)

4.2

Chain rating

Based on 54 reviews

5 stars 29
4 stars 15
3 stars 8
2 stars 2
1 star 0
  • Ambience
  • Cleanliness
  • Spa Facilities
  • Staff
  • Value
  • Body
  • Backcials (2)
  • Body Exfoliation Treatments (5)
  • Body Treatments (1)
  • Steam and Sauna Therapy (8)
  • Face
  • 24 Carat Gold Facial (1)
  • Facials (23)
  • Fitness
  • Aerobics (3)
  • Running (2)
  • Spinning (2)
  • Strength Training (2)
  • Swimming (9)
  • Tennis (3)
  • Water Crew (3)
  • Massage
  • Aromatherapy Massage (9)
  • Deep Tissue Massage (4)
  • Foot Massage (2)
  • Indian Head Massage (2)
  • Swedish Massage (3)
  • Therapeutic Massage (6)
  • Nails
  • Foot Scrub (1)
  • Manicure (6)
  • Pedicure (4)
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Have you been here? Write a review
Verified review Visited May 2015
Posted 1 month ago
The westerwood seems to have a lot of deals on and they don't know which one is which I don't think we got the right lunch which was part of the deal and also when booking you are told you get 20% off any additional treatments so I booked 2 extra facials but when I went to pay after the treatments I was told by the receptionist there wasn't any money off even though the spa girl knew about it, I had to wait for 15 mins for them to decide wether I was getting it off, they really need to pay attention on which deals are on at that time

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Verified review Visited May 2015
Posted 1 month ago
I went for a One Day Leisure Pass for Two worth £30 and have awarded it 5 stars.

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Verified review Visited April 2015
Posted 1 month ago
I went for a Your 2 for £99 Experience and have awarded it 5 stars.

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Comments

1 month ago
Hi Laura,
Thank you for your review and we hope to see you again soon.
Emma Jack
Spa Manager

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Verified review Visited May 2015
Posted 1 month ago
Very nice day at the westerwood spa, only thing which let it down was nobody to co-ordinate the spa day experience! After an amazing aromatherapy massage we had to ask when lunch was served and how to use the leisure facilities, usually at spa days someone tells you all that to keep it stress free!! Apart from that though, very nice day, maybe a choice of what to have as a light lunch would have been nice to!

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1 month ago
Hi Susan,
Thank you for your feedback, Im sorry to hear no-one was around to guide you! We are currently looking at improving our customer journey so I hope to see you again soon. Thanks, Emma Jack, Spa Manager

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Verified review Visited April 2015
Posted 2 months ago
Lovely experience at the Westerwood; the ambiance of the spa very much depends on the hotel guests as the pool also allows children, however it was fairly quiet most of the time we went and all the facilities were in good order, if a little dated around the edges. Treatments were fine and pleasant, the facial in particular. Overall great value for the money.

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1 month ago
Hi Colin, Thank you for your lovely feedback. I am glad you enjoyed your treatments and we hope to see you again soon. Thanks, Emma Jack, Spa Manager

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Verified review Visited April 2015
Posted 2 months ago
Lovely place for a relax but the room we got was a tad tired, Staff friendly, Food good, foot treatment not worth the money in my opinion but body massage worth every penny

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Verified review Visited April 2015
Posted 2 months ago
Had such an amazing time at the westerwood hotel spa day. The whole day was just fab and very relaxing. The facilities were perfect and spotlessly clean. Lunch was lovely too. A great day which was thoroughly enjoyed. I will definitely be booking again.

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1 month ago
Hi Judith, thanks for your lovely feedback and I look forward to seeing you at the Westerwood soon.
Thanks, Emma Jack, Spa Manager

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Verified review Visited April 2015
Posted 2 months ago
Brilliant experience! Treatments were great, loved that we could get an hour treatment or two 30 minute treatments. Lunch was included and it was fantastic!! Would definitely go back again.

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1 month ago
Hi Susan, thanks for your lovely feedback!

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Verified review Visited March 2015
Posted 3 months ago
Got the vouchers as a gift had a lovely relaxing experience , very clean and comfortable the staff very friendly. Would recommend to family and friends

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Verified review Visited March 2015
Posted 3 months ago
Could do with more chairs round the pool area. Steam room was a bit hot but my overall experience was really good so much so i have een a returning customer.

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Verified review Visited February 2015
Posted 4 months ago
I went for a Your 2 for £99 Experience and have awarded it 4 stars.

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Verified review Visited December 2014
Posted 5 months ago
I went for a Your 2 for £99 Experience and have awarded it 3 stars.

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Verified review Visited December 2014
Posted 6 months ago
Great place highly recommended.The spa is clean and you are free to enjoy your day with no hassles,there I'd mmm s plenty to do.

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Verified review Visited September 2014
Posted 8 months ago
I went for a One Night Spa Break and have awarded it 5 stars.

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Verified review Visited October 2014
Posted 8 months ago
Lunch and dinner was disorganised on the spa break but apart from that all was good - will be back. Massage was good but could have find with more pressure and facial not so good

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Verified review Visited September 2014
Posted 9 months ago
nice and relaxing experience. The Westerwood is set within beautiful surroundings, great views of the campsie hills and countryside from the spa pool

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Verified review Visited September 2014
Posted 9 months ago
Had a lovely day here, hotel was great ,food lovely and the massage was just what the doctor ordered!
Great value for money.

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Verified review Visited May 2014
Posted 1 year ago
Had a great time on our recent visit! Staff were friendly and helpful we had to wait for an hour before we could get into our room but staff provided drinks and couldn't be more apologetic. Treatments were amazing and couldn't fault the spa in any way. Great value for money will definitely be going again.

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Posted 1 year ago
used a wahanda voucher for use of the pool & steam room facilities.
politely requested an extra towel at reception to be regarded with horror & a scowl from an extremely rude staff member (young, blonde girl) who grudgingly supplied one. unsure if I was treated like this due to using a voucher & not being a fully paying customer, this somewhat spoiled the experience for me, as I had been looking forward to a relaxing day.

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Comments

1 week ago
I see no acknowledgment of my review has been offered by management... very poor

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Verified review Visited September 2013
Posted 1 year ago
fantastic staff, so helpfull and friendly. Will come back again and again, gyms great, pools lovely and relaxing. food is awesome. The treatment was just what i need , back massage to release all the tension in my muscles :).

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