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Venue rating

4.7

53 reviews

  • Ambience
  • Cleanliness
  • Spa Facilities
  • Staff
  • Value

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Quad Health Club & Spa at Crowne Plaza London Docklands
Quad Health Club & Spa at Crowne Plaza London Docklands
Royal Victoria Dock,
Western Gateway, London, E16 1AL
United Kingdom

Hotel Spa

Quad Health Club & Spa at Crowne Plaza London Docklands
Royal Victoria Dock,
Western Gateway, London, E16 1AL
United Kingdom

Opening hours

Mon - Sun 9:00 am - 8:00 pm
  • Accepts online bookings

    Online bookings let you pick date/time for your visit.

  • Accepts eVouchers

    If you purchase an eVoucher you will need to book with the venue directly.

  • Wahanda gift voucher not accepted

    Our old Wahanda Gift Vouchers can still be redeemed at over 3,000 locations. Use them to pay as you would with cash. Please note, the Wahanda Gift Voucher's successor – the Wahanda Gift Card – can only be used for online purchases.

Quad Health Club & Spa at Crowne Plaza London Docklands   Off-peak
This venue offers discounts on off-peak appointments.

Quad Spa is located within the Crowne Plaza London - Docklands hotel, just a five minute stroll from the western entrance of ExCeL and three minutes from Royal Victoria DLR station and the Emirates Air Line cable car.

Our spa environment is one of relaxation and tranquillity. We have three calming treatment rooms where we offer ESPA facial and body solutions and Clean + Easy waxing, plus a nail studio offering CND Shellac manicures and pedicures.

Each of our ESPA body treatments, rituals, massages and wraps is designed to ensure you experience the best physical and emotional therapeutic benefits depending on your needs.

ESPA facials begin with a detailed consultation and in-depth skin analysis using Skinvision technology. Your facial is tailored to your specific areas of concern. We have facial solutions to combat lack of radiance, dehydration, sensitivity, purification and anti-aging.

Treatments range from 25 minute express pick-me-ups such as a salt and oil scrub; back, neck and shoulder massage; or invigorating foot treatment; through to an 85 minute back, face, scalp treatment with or without hot stones. ESPA massage techniques available are Aromatherapy, Hot Stone, Swedish and Deep Tissue.

When a full spa package is booked, guests will have access to the sauna, steam room, swimming pool, spa pool and relaxation area.

Herbal and fruit infusions, freshly squeezed juices and salads are served downstairs in Docklands Bar & Grill, if you require a light lunch or supper after your treatments.

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Services

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Comments

Reviews (written by customers after their visit)

4.7

Chain rating

Based on 53 reviews

5 stars 33
4 stars 19
3 stars 1
2 stars 0
1 star 0
  • Ambience
  • Cleanliness
  • Spa Facilities
  • Staff
  • Value
  • Body
  • Body Treatments (2)
  • Cellulite Treatments (5)
  • Colonic Therapy (3)
  • Face
  • Facials (14)
  • Hair removal
  • Waxing (1)
  • Massage
  • Aromatherapy Massage (1)
  • Deep Tissue Massage (9)
  • Pre and Post Natal Massage (1)
  • Stone Massage Therapy (4)
  • Swedish Massage (3)
  • Therapeutic Massage (6)
  • Nails
  • Gel Nails (2)
  • Pedicure (5)
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Have you been here? Write a review
Verified review Visited June 2015
Posted 10 hours ago
Very good deep tissue massage, my second visit. Martine is the best. I would recommend to others. Value for money.

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Verified review Visited June 2015
Posted 2 days ago
Hi there, the venue is nice as you would expect with a hotel, they give you two choices of oils and the massage is excellent

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Verified review Visited June 2015
Posted 4 days ago
I had a Pedicure and have awarded it 4 stars.

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Verified review Visited June 2015
Posted 6 days ago
My therapist was kind, professional and gave me great advice regarding my nails. Lovely spa to visit, wouls definitley go back

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Verified review Visited June 2015
Posted 1 week ago
I had Back, Neck & shoulder massage which was very relaxing. I'm having some back problem since few months with cervical neck and my therapist Victoria was quick in understanding my problem and had customised the session accordingly. I had full body hot stone massage with her last month which was again fab. She's really good and knows her work thoroughly.

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Verified review Visited June 2015
Posted 1 week ago
I had a full body massage with the lovely Martine, it was just wonderful! I walked out of the room very relaxed, my aches and pain gone and very happy. Emma in Reception was very helpful with assisting me with Espa products i needed and rebooking me for my next appt! The whole experience from start to finish was 5 star!

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Verified review Visited June 2015
Posted 2 weeks ago
First ever pedicure and it was great. The therapist was very knowledgeable and answered all my questions. The treatment itself was lovely - all the products smelled wonderful and were 100% British-made from organic ingredients. I think I could've benefited from a pumice on my heels but other than that I am very pleased. It's been several days and the nail polish looks as good as it did when I left the salon. I will definitely be back and will be trying some more of their treatments too!

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Verified review Visited June 2015
Posted 2 weeks ago
I am now a returning customer to Quad Spa, I think that already is a statement. I always enjoy the treatments received, and this time was no exception

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Verified review Visited June 2015
Posted 2 weeks ago
I had a great gel nails treatments at the Spa. From start to finish the therapist suggested different ways to decorate my nails and really took her time in making sure that I had the best quality service. I will certainly be coming back soon!

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Verified review Visited June 2015
Posted 3 weeks ago

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Verified review Visited June 2015
Posted 4 weeks ago

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Verified review Visited May 2015
Posted 1 month ago
Great staff ! Everyone are very professional and the massage was one of the best that i ever had.
Thank you

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Verified review Visited May 2015
Posted 1 month ago
good massage. The masseuse was excellent. The facilities are good as well. Would recomended this to others, but it is pricey

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Verified review Visited May 2015
Posted 1 month ago

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Verified review Visited May 2015
Posted 1 month ago
I had a ESPA Deep Muscle Massage and have awarded it 4 stars.

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Verified review Visited May 2015
Posted 1 month ago
The spa was very clean and the staff were extremely polite and helpful and I felt I was treated very well. It took a very long time to remove the shellac I was wearing and the therapist was very patient despite this not being her fault. My nails looked great afterwards and I felt that she was knowledgeable and advised me well how to best look after my nails. The only negative I have is that the range of colours was very limited. I usually have red or pink and there were only 3 colours which were red or pink to choose from, therefore a bigger range would be much better. Overall, I would definitely return as I was very pleased with the service.

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Verified review Visited May 2015
Posted 1 month ago
Another fab massage! This was my second one here and will probably try and squeeze another one in before baby arrives!

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Verified review Visited May 2015
Posted 1 month ago
I had a ESPA Hot Stone Massage and have awarded it 5 stars.

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Verified review Visited May 2015
Posted 1 month ago
Really enjoyable, the staff were lovely. It was a quality spa experience and I would definitely recommend. No hassle or fuss

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Verified review Visited May 2015
Posted 1 month ago
I had booked a pedicure for me and my husband. The pedicures were done to the highest standard. I've had pedicures before but it was my husbands first one and he's asking when we will be booking another one.

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