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Venue rating

4.6

40 reviews

  • Ambience
  • Cleanliness
  • Spa Facilities
  • Staff
  • Value

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Quad Health Club & Spa at Crowne Plaza London Docklands
Quad Health Club & Spa at Crowne Plaza London Docklands
Royal Victoria Dock,
Western Gateway, London, E16 1AL
United Kingdom

Hotel Spa

Quad Health Club & Spa at Crowne Plaza London Docklands
Royal Victoria Dock,
Western Gateway, London, E16 1AL
United Kingdom

Opening hours

Mon - Sun 9:00 am - 8:00 pm
  • Accepts online bookings

    Online bookings let you pick date/time for your visit.

  • Accepts eVouchers

    If you purchase an eVoucher you will need to book with the venue directly.

  • Wahanda gift voucher not accepted

    Our old Wahanda Gift Vouchers can still be redeemed at over 3,000 locations. Use them to pay as you would with cash. Please note, the Wahanda Gift Voucher's successor – the Wahanda Gift Card – can only be used for online purchases.

Quad Health Club & Spa at Crowne Plaza London Docklands   Last minute & off-peak
This venue offers discounts on off-peak appointments and last minute bookings.

Quad Spa is located within the Crowne Plaza London - Docklands hotel, just a five minute stroll from the western entrance of ExCeL and three minutes from Royal Victoria DLR station and the Emirates Air Line cable car.

Our spa environment is one of relaxation and tranquillity. We have three calming treatment rooms where we offer ESPA facial and body solutions and Clean + Easy waxing, plus a nail studio offering CND Shellac manicures and pedicures.

Each of our ESPA body treatments, rituals, massages and wraps is designed to ensure you experience the best physical and emotional therapeutic benefits depending on your needs.

ESPA facials begin with a detailed consultation and in-depth skin analysis using Skinvision technology. Your facial is tailored to your specific areas of concern. We have facial solutions to combat lack of radiance, dehydration, sensitivity, purification and anti-aging.

Treatments range from 25 minute express pick-me-ups such as a salt and oil scrub; back, neck and shoulder massage; or invigorating foot treatment; through to an 85 minute back, face, scalp treatment with or without hot stones. ESPA massage techniques available are Aromatherapy, Hot Stone, Swedish and Deep Tissue.

When a full spa package is booked, guests will have access to the sauna, steam room, swimming pool, spa pool and relaxation area.

Herbal and fruit infusions, freshly squeezed juices and salads are served downstairs in Docklands Bar & Grill, if you require a light lunch or supper after your treatments.

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Services

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Comments

Reviews (written by customers after their visit)

4.6

Chain rating

Based on 40 reviews

5 stars 22
4 stars 17
3 stars 1
2 stars 0
1 star 0
  • Ambience
  • Cleanliness
  • Spa Facilities
  • Staff
  • Value
  • Body
  • Body Treatments (2)
  • Cellulite Treatments (4)
  • Colonic Therapy (3)
  • Face
  • Facials (13)
  • Hair removal
  • Waxing (1)
  • Massage
  • Deep Tissue Massage (5)
  • Pre and Post Natal Massage (1)
  • Stone Massage Therapy (4)
  • Swedish Massage (3)
  • Therapeutic Massage (4)
  • Nails
  • Gel Nails (1)
  • Pedicure (3)
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Have you been here? Write a review
Verified review Visited May 2015
Posted 2 hours ago

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Verified review Visited May 2015
Posted 2 hours ago
I had a ESPA Deep Muscle Massage and have awarded it 4 stars.

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Verified review Visited May 2015
Posted 2 hours ago
The spa was very clean and the staff were extremely polite and helpful and I felt I was treated very well. It took a very long time to remove the shellac I was wearing and the therapist was very patient despite this not being her fault. My nails looked great afterwards and I felt that she was knowledgeable and advised me well how to best look after my nails. The only negative I have is that the range of colours was very limited. I usually have red or pink and there were only 3 colours which were red or pink to choose from, therefore a bigger range would be much better. Overall, I would definitely return as I was very pleased with the service.

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Verified review Visited May 2015
Posted 4 hours ago
Another fab massage! This was my second one here and will probably try and squeeze another one in before baby arrives!

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Verified review Visited May 2015
Posted 1 week ago
I had a ESPA Hot Stone Massage and have awarded it 5 stars.

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Verified review Visited May 2015
Posted 1 week ago
Really enjoyable, the staff were lovely. It was a quality spa experience and I would definitely recommend. No hassle or fuss

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Verified review Visited May 2015
Posted 1 week ago
I had booked a pedicure for me and my husband. The pedicures were done to the highest standard. I've had pedicures before but it was my husbands first one and he's asking when we will be booking another one.

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Verified review Visited May 2015
Posted 1 week ago
Amazing pedicure. Staff was amazing especially the lady who done my treatment, will be going back and recommending to friends.

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Verified review Visited May 2015
Posted 1 week ago
a very relaxing deep tissue massage. very happy with the service except that there was no shower facility. the staff was courteous and polite.

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Verified review Visited May 2015
Posted 2 weeks ago
very happy with the deep tissue massage and service. i would definitely go back again for a treatment. the only feedback point i have is that there was no shower facility available after the massage.

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Posted 3 weeks ago
Had a great pregnancy massage here which was a gift from my fiance. I enjoyed it so much, i'm going to book another one for myself! Highly recommended!

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Verified review Visited May 2015
Posted 4 weeks ago
I had a ESPA Personalised Express Facial and have awarded it 4 stars.

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Verified review Visited April 2015
Posted 1 month ago
We used the gym, pool, sauna and steam room. The facilities and massage were very good, would go back again.

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Comments

1 month ago
Could you please confirm that the access to all those facilities was included if you purchase through Wahanda? I want to purchase 55mins aromatherapy for £54.40. thanks!

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Verified review Visited April 2015
Posted 1 month ago
Great pedicure, friendly staff, good quality products, nice venue and great value for money. Would recommend and will go back.

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Verified review Visited March 2015
Posted 1 month ago
I had tried Hot Stone Massage Therapy for the first time and had a relaxing experience. My therapist Victoria was really good. I'm suffering from lower back muscular tension and stress knots these days which she was able to identify instantly and had paid an extra attention to work on those problem areas. Since this was my first experience with hot stone massage she explained me how it works and had also given me the flexibility to change it to Swedish/Deep tissue incase I don't feel too comfortable during the course. This shows that they do genuinely care about their clients. Would definitly go there again sometime soon.

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Verified review Visited April 2015
Posted 1 month ago
This was my first time and one of the best massages I have had in a while now. I loved the way the massage helped me relax.

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Verified review Visited April 2015
Posted 1 month ago
I loved the way the massage was given and the lady who gave me the massage listened to me properly as to which areas i would like her to concentrate.

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Verified review Visited April 2015
Posted 1 month ago
Good facilities although Swimming pool and jacuzzi could have been warmer.
Staff are friendly and attentive. It was a good experience

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Comments

1 month ago
Could you please confirm that the access to all those facilities was included if you purchase through Wahanda? I want to purchase 55mins aromatherapy for £54.40. thanks!

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Verified review Visited April 2015
Posted 1 month ago
I went for a Restore Package and have awarded it 5 stars.

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Verified review Visited April 2015
Posted 1 month ago
Felt like a short holiday away, very relaxing day would highly recommend this day spa and the hotel bar and grill was lovely for lunch

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