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Venue rating

4.4

12 reviews

  • Ambience
  • Cleanliness
  • Spa Facilities
  • Staff
  • Value

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Quad Club & Spa at Crowne Plaza London Docklands
Quad Club & Spa at Crowne Plaza London Docklands
Royal Victoria Dock,
Western Gateway, London, E16 1AL
United Kingdom

Hotel Spa

Quad Club & Spa at Crowne Plaza London Docklands
Royal Victoria Dock,
Western Gateway, London, E16 1AL
United Kingdom

Opening hours

Mon - Sun 9:00 am - 8:00 pm
  • Accepts online bookings

    Online bookings let you pick date/time for your visit.

  • Accepts eVouchers

    If you purchase an eVoucher you will need to book with the venue directly.

  • Wahanda gift voucher not accepted

    Our old Wahanda Gift Vouchers can still be redeemed at over 3,000 locations. Use them to pay as you would with cash. Please note, the Wahanda Gift Voucher's successor – the Wahanda Gift Card – can only be used for online purchases.

Quad Club & Spa at Crowne Plaza London Docklands   Last minute
This venue offers discounts on last minute bookings.

Quad spa is located within the Crowne Plaza London - Docklands hotel, just a five minute stroll from the western entrance of ExCeL and three minutes from Royal Victoria DLR station and the Emirates Air Line cable car.

Our spa environment is one of relaxation and tranquillity. We have three calming treatment rooms where we offer ESPA facial and body solutions and Clean + Easy waxing, plus a nail studio offering Shellac anicures and pedicures.

Each of our ESPA body treatments, rituals, massages and wraps is designed to ensure you experience the best physical and emotional therapeutic benefits depending on your needs.

ESPA facials begin with a detailed consultation and in-depth skin analysis using Skinvision technology. Your facial is tailored to your specific areas of concern. We have facial solutions to combat lack of radiance, dehydration, sensitivity, purification and anti-aging.

Treatments range from 25 minute express pick-me-ups such as a salt and oil scrub; back, neck and shoulder massage; or invigorating foot treatment; through to an 85 minute back, face, scalp treatment with or without hot stones. ESPA massage techniques available are Aromatherapy, Hot Stone, Swedish and Deep Tissue.

When a full spa package is booked, guests will have access to the Sauna, Steam Room, Swimming Pool and Vitality Pool, relaxation area.

Herbal and fruit infusions, freshly squeezed juices and salads are served in the Spa Cafe in Docklands Bar & Grill if you require a light lunch or supper after your treatments.

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Services

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Comments

Reviews (written by customers after their visit)

4.4

Chain rating

Based on 12 reviews

5 stars 7
4 stars 4
3 stars 0
2 stars 0
1 star 1
  • Ambience
  • Cleanliness
  • Spa Facilities
  • Staff
  • Value
  • Body
  • Cellulite Treatments (4)
  • Colonic Therapy (3)
  • Face
  • Facials (5)
  • Hair removal
  • Waxing (1)
  • Massage
  • Swedish Massage (1)
  • Therapeutic Massage (3)
  • Nails
  • Pedicure (1)
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Have you been here? Write a review
Verified review Visited February 2015
Posted 2 days ago
It was a very good facial experience, i enjoyed a lot the facial massage and mask, the ambience is quite nice and the staff is very kind as well.

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Verified review Visited February 2015
Posted 1 week ago
I had the radiance express facial, very nice experience, the staff is kind and professional, very comfortable experience , recommend it !

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Verified review Visited February 2015
Posted 1 week ago
I had a ESPA Personalised Express Facial and have awarded it 5 stars.

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Verified review Visited January 2015
Posted 4 weeks ago
My appointmentvwas cancelled less than two hours before. Wahada did not inform the spa about the booking until very late on the day. Very disappointing as it was a day before my hols and I could not have the treatment on any other day. I do appreciate some venues state in their T&C that booking are subject to confirmation so given the very short notice I booked a place where spots were immediately available (or at least I thought they were). Wahada and the venues need to review how they work together as setting customers' expectations high and then not delivering is very damaging for both parties! I do expect a full refund.

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Verified review Visited December 2014
Posted 1 month ago
I had mini facial which is on offer at £19 for 25 minutes. While quite short it was perfect for me as I could only attend a short appointment. It definitely felt like a pampering treat. My skin feels really hydrated. I'd like to try the full facial now. Perfect for this horrible cold weather. Treat yourself. You'll definitely feel yet better for it.

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Verified review Visited December 2014
Posted 1 month ago
Friendly staff and spotlessly clean room. This was the most pain free bikini waxing I've had. Fast yet thorough. Definitely would book again.

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Verified review Visited December 2014
Posted 2 months ago
I had the re-hydrated 55 min facial, the staff is polite and ambience is nice , everything is very comfortable, I highly recommend it!

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Verified review Visited December 2014
Posted 2 months ago
Staff were excellent and a accomodating. We had an issue with our booking that they quickly resolved. Massage was excellent.

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Verified review Visited November 2014
Posted 3 months ago
I have been to this venue several times and it never disappoints.
My masseuse was quite new, it did show, but she did a good job.

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Verified review Visited September 2014
Posted 5 months ago
Wonderful service. Excellent Spa. Staff very helpful and friendly.
Massage was done very professionally . I would definitely return here again.

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Verified review Visited August 2014
Posted 6 months ago
I was running late due to unforseen circumastances, and the staff was so helpful I cannot express my gratitude. Never going elsewhere

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Verified review Visited July 2014
Posted 6 months ago
Never going to another place, this was superb! The ambiance was great, but most of all my therapist was amazing, she loves what she does & it really shines through!

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