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Venue rating

4.4

21 reviews

  • Ambience
  • Cleanliness
  • Spa Facilities
  • Staff
  • Value

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PURE Spa Union Square
PURE Spa Union Square
Union Square Shopping Centre (1st Floor),
Guild Street, Aberdeen, AB11 5RG
United Kingdom

Day Spa

PURE Spa Union Square
Union Square Shopping Centre (1st Floor),
Guild Street, Aberdeen, AB11 5RG
United Kingdom

Opening hours

Mon - Fri 9:00 am - 9:00 pm
Sat 9:00 am - 7:00 pm
Sun 11:00 am - 6:00 pm
  • Accepts online bookings

    Online bookings let you pick date/time for your visit.

  • Accepts eVouchers

    If you purchase an eVoucher you will need to book with the venue directly.

  • Accepts Wahanda gift vouchers

    Our old Wahanda Gift Vouchers can still be redeemed at over 3,000 locations. Use them to pay as you would with cash. Please note, the Wahanda Gift Voucher's successor – the Wahanda Gift Card – can only be used for online purchases.

PURE Spa Union Square part of PURE Spa

For luxury spa days in Aberdeen, our multi-award winning beauty salon and day spa in Aberdeen city centre is a leading spa in Scotland. PURE Spa & Beauty Union Square caters for all your beauty treatment and spa therapy needs, including massage, Elemis facials, hot stone massage, couples massage, waxing, tanning, manicures, pedicures, eyelash extensions, nail extensions, slimming wraps and more.

PURE Spa & Beauty are proud to hold several industry awards including Spa of the Year and Boutique Spa of the Year in 2011, as well as Day Spa of the Year in 2012 and 2013. We are committed to delivering the very best service, spa and beauty treatments and beauty products. Elemis is used throughout our spas and salon alongside other products like Leighton Denny Expert Nails.

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Services

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Comments

Reviews (written by customers after their visit)

4.4

Chain rating

Based on 21 reviews

5 stars 10
4 stars 8
3 stars 2
2 stars 0
1 star 1
  • Ambience
  • Cleanliness
  • Spa Facilities
  • Staff
  • Value
  • Body
  • Heat Treatments (1)
  • Infrared Therapy (1)
  • Steam and Sauna Therapy (1)
  • Face
  • Eyebrow and Eyelash Treatments (4)
  • Facials (4)
  • Hair removal
  • Brazilian Waxing (1)
  • Waxing (1)
  • Massage
  • Face Massage (1)
  • Stone Massage Therapy (1)
  • Therapeutic Massage (4)
  • Nails
  • Manicure (7)
  • Pedicure (1)
  • Two Week Manicure (1)
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Have you been here? Write a review
Verified review Visited May 2015
Posted 4 days ago
I had a PURE Body and have awarded it 5 stars.

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Verified review Visited April 2015
Posted 2 weeks ago
Sam was very efficient, professional and personable. The Spa is very centrally located, with easy parking.
I would recommend her and Pure Spa without hesitation.

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Verified review Visited March 2015
Posted 1 month ago
good experience, staff very attentive. everything clean and nicely laid out. good value for money and products used very lovely, wanted to buy the whole lot!

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Verified review Visited March 2015
Posted 1 month ago
l booked this appointment for my mum as a mothers day treat as i know this salon & have been there myself a few times. Its a modern, clean, professional place in the centre of aberdeen - although it is very pricey! my mum had a manicure which she enjoyed & was pleased with. There was a little confusion about the time of the appointment as the salon confirmed the appointment at a different time from the one i had booked vis app. But overall good!

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Verified review Visited March 2015
Posted 2 months ago
The staff was very friendly and the facility was very clean. The massage was very soothing and relaxing. I would go back again.

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Verified review Visited February 2015
Posted 2 months ago
Nails painted perfectly, staff were all lovely, friendly and chatty. Actual manicure only lasted a few days but this is a new type so wasn't as expensive as normal.

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Verified review Visited February 2015
Posted 2 months ago
I booked an Elemis Spa Facial & Infra-red Sauna. The treatment I had was really nice and the girl who did it was lovely. However, I didn't get was I was expecting... No Infra-red Sauna at all!

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Verified review Visited October 2014
Posted 6 months ago
Place was lovely and staff very friendly but the waxing itself was disappointing - really sore and even made me bleed a little!

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Verified review Visited July 2014
Posted 8 months ago
Had a lovely Pure Spa Deluxe Massage at Pure Spa. Very relaxing and serene surroundings. Staff helpful and knowledgeable. Would highly recommend Pure Spa to anyone and I will be returning myself. Top Class.

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Verified review Visited July 2014
Posted 9 months ago
This was a lovely manicure with the cuticle treatment. Gorgeous choice of colours. The therapist was very friendly and polite.

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Verified review Visited June 2014
Posted 10 months ago
I had a PURE Deluxe Manicure incl. Bottle of Leighton Denny Nail Polish and have awarded it 4 stars.

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Verified review Visited June 2014
Posted 10 months ago
Lovely friendly and professional therapist. This package is great value for money. Would recommend as a treat before a special occasion.

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Verified review Visited June 2014
Posted 10 months ago
Lovely relaxing environment with a friendly and professional therapist. Will definitely return and the opening hours are very convenient. Really enjoyable.

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Verified review Visited April 2014
Posted 1 year ago
I had a Girls' Night Out Package Inc. Manicure & Lash Extensions and have awarded it 4 stars.

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Verified review Visited April 2014
Posted 1 year ago
I had a PURE Deluxe Massage and have awarded it 3 stars.

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Verified review Visited April 2014
Posted 1 year ago
Great girls night out package in lovely relaxing surrroundings Pure Spa has friendly staff, I will definately be back again

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Verified review Visited February 2014
Posted 1 year ago
I had a Girls' Night Out Package Inc. Manicure & Lash Extensions and have awarded it 5 stars.

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Verified review Visited December 2013
Posted 1 year ago
A lovely atmosphere at Pure Spa and the staff are very attentive and friendly, it was lovely and warm in the room where I got my eyelash extensions
The manicure are was a bit cooler and although they didn't have enough polish fro the colour I chose I was happy with the end result

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Verified review Visited May 2013
Posted 1 year ago
I visited the Pure Spa Aberdeen today and have come away very disappointed to say the least. The therapist was really nice and friendly, I cant fault her, but the two treatments I had have both come out unsatisfactory :( I had a girls night out package which consisted of a manicure and a set of individually applied blink and go lashes. Upon entering the spa, I was asked to sit on the sofas in the corner for a short time. I found this relaxing and took a moment to have a look around the spa. I noticed a group of about 6 therapists all chatting away inside a doorway behind the main reception desk. There weren't any therapists on the spa floor. There was one other lady waiting for her treatments on the adjacent sofa to mine, I am not sure how long she had been waiting for, but we both waited for around 5 minutes and then a therapist came and took each of us. I was shown the way to one of the treatment rooms to have my lashes done first. The room was very stylish and relaxing and the decor was very good quality. I was asked to lie on the couch and the therapist then started to apply the lashes. The whole treatment took about 20 minutes and everything went fine (or so I thought..). I was then taken to the main spa area to have my nails done at the nail bar. Again, conversation was fine and the therapist was really friendly. As far as the manicure went, the therapist first shaped my nails. She shortened a couple of my nails too far back so some of my fingers were showing above the nail. I really didn't like this, but thought I would stay quiet as it was done now, and she couldn't fix it. I also noticed that the filing was done in a double right and left motion, which I found to be very unprofessional. At home when I have manicured my own nails, I would not file them in both directions at the same time (especially very fast) as this would just rip and tear the nails and shorten them far too much. The therapist then applied a tiny amount of hand cream and massaged my hands one by one for about 3 seconds each, then wiped the cream off of my nails and began applying the base coat of varnish. Next the first coat of colour was applied immediately after the base coat. I was a little wary that layers of varnish were applied so quickly together, surely a couple of minutes in between each coat would have been more advisable? even if it is quick drying polish. I also noticed the bottle of nail varnish appeared to have quite a dried top layer of polish around the rim and the varnish looked thick and gunky, the layer of varnish had also not been thinly applied. A second coat of colour was then immediately applied, followed directly by the top coat. I was then asked to stay in the salon and let my nails dry for 30 minutes. I sat there gazing at the front window and lost all track of time and kept getting pins and needles in my legs from the position I was in perched at the nail bar, and it wasn't until the lady next to me said that it was 16:20 I realised I had been sitting there for over 50 minutes without being approached by the staff to say I could go. I had overheard the staff member who was manicuring the lady next to me say that the lady had to wait for 10 minutes to let her nails dry before leaving. I had been told to wait 30 minutes and had also not been told when that time had elapsed.. I had also noted the lady next to me had a 5 minute hand massage on each hand, not 3 seconds like mine, surely they can't vary this much? The therapist had also applied the lady's nail varnish layers consecutively like mine had been done, and filed the nails in both directions quickly, so it might be a standard procedure at the spa. Next I approached the main reception desk and finalised my transaction at the till and exited, going straight to the ladies toilets in the shopping centre where there is clear lighting. I looked at the lashes in the mirror and it appeared I only had half a set on each eye. They had been applied to the centre and inner of the lash line but not to the outer ends? I was a little shocked and thought the purpose of lashes was to extend the natural lash line slightly and make your eyes appear wider. I also noticed the lashes were barely visible and not too different to my own lashes and were not obvious at all, which I was a little disappointed with. I then looked at my manicured nails and noticed that the right hand was fine, but on the left hand, all four fingernails were slanted, this was very visible and did not look professional. I then went to a couple of shops and then looked at my thumb nail on my right hand and there was a big chip in the middle of it. I also noticed that a number of hours later the tips of a couple of nails had started to show and the colour was already coming off. I can only put this down to the way the varnish was applied so thickly and without any drying time between coats. All in all I am very disappointed with the treatments, like I said the staff are friendly and the spa is very nice to look at but the treatments are the most important factor for me. There is also a lot of noise and chat in the spa and this echoes as its quite open plan, so there is not a peaceful ambiance as you might expect from a spa, but it still nice and pleasant to visit. I would visit again, but I would explain to the therapist very clearly what I wanted and ensure my guidelines are followed to avoid and future disappointment. One other thing I would like to note is that the young receptionist at the till appeared to be the most hard working of all staff. She was consistently dealing with the enquires and customers and was very professional and helpful and I would give her an A*.

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Verified review Visited December 2011
Posted 3 years ago
Entered the spa as a tired, dull and stressed individual .....Left feeling young, energetic & Rejuvenated!! IR spa warm & sweaty expereince...unusual to conventional sauna or stream room. 1/2 facial felt like an hour, truly fantastic. Highly recommend it!!

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