I had a very bad experience at this salon. I was given the complete opposite to what I actually asked for and the quality of work was extremely poor. When I complained about the service the owner became very agressive indeed.
Great location & beautiful salon. I really like Primrose Hill but I was a bit worried people would be a bit stuck-up but it's actually a really cool salon. The hair stylist (Oliver-Belgian guy) & the blond lady at the reception were absolutely lovely. I was very happy with my haircut & Oliver also gave me great advice for future haircuts & colours. Will definitely recommend & go back.
Nice enough people and professional staff, but the room is in the basement of a hair salon and therefore the ambience is spoiled by noise from above. I had a good massage, although the therapist lacked a bit of communication, as I would usually expect to be asked about pressure and told about the oil being used.
Overall the experience was ok.