Logging you in, please wait...
You are logged in
Log in to your account

Venue rating

3.6

9 reviews

  • Ambience
  • Cleanliness
  • Staff
  • Value

Venue has no reviews yet

Be the first to write a review
Portland Hairdressing
Portland Hairdressing
184,
The Merry Hill Centre, Brierley Hill, West Midlands, DY5 1SY
United Kingdom

Hair Salon

Portland Hairdressing
184,
The Merry Hill Centre, Brierley Hill, West Midlands, DY5 1SY
United Kingdom
  • Online scheduling not available

    Online bookings let you pick date/time for your visit.

  • eVouchers not accepted

    If you purchase an eVoucher you will need to book with the venue directly.

Portland Hairdressing

Portland Hairdressing is a hair salon located in Brierley Hill, where a fun atmosphere and client care are top of the list.

See more

Services

A few seconds ago

Comments

Reviews (written by customers after their visit)

3.6

Chain rating

Based on 9 reviews

5 stars 5
4 stars 1
3 stars 0
2 stars 0
1 star 3
  • Ambience
  • Cleanliness
  • Staff
  • Value
  • Blow Dry (1)
  • Hair Colouring and Highlights Treatments (4)
  • Hair Consulting (2)
  • Haircuts and Hairdressing (4)
Show more
Have you been here? Write a review
Posted 3 years ago
WHAT A WONDERFULL TEAM ! I WOULD LIKE TO THANK EVERYONE WHO HELPED CHELSIE ON FEB 14TH , MY DAUGHTER IS 13 YEARS OLD AND WAS GETTING READY TO GO OUT WITH FRIENDS , HER FRIEND WAS BRUSHING HER HAIR USING A ROUND BRUSH, CHELSIES HAIR IS VERY LONG AND HER FRIEND ROLLED HER HAIR FROM BOTTOM TO THE BACK OF HER NECK LIKE A ROLLER AND THE BRUSH GOT STUCK ! I COULD'NT GET THE BRUSH OUT MY DAGHTER WAS IN FLOODS OF TEARS OF THE THOUGHT OF HAVING HER HAIR CUT OFF TO THE NECK. WE RUSHED OVER TO PORTLANDS WALKED IN AND JUST SAID HELP ! AT LEAST 5 PEOPLE WERE WORKING ON HER HAIR FOR HOURS TRYING TO GET IT OUT THEY WERE SO HELPFUL MANAGING TO SAVE CHELS FROM HAVING HER HAIR CUT OFF X WE HAVE BOTH BEEN HAVING OUR HAIR DONE HERE FOR YEARS ALWAYS A LOVELY CUT AND COLOUR, ALWAYS LEAVE HAPPY . THANX GUYS FOR GOING ABOVE AND BEYOND TODAY GIVING UP YOUR TIME TO HELP YOUR ALL AMAZING !!!!

Comment | Report as inappropriate

Be the first to comment on this review

Posted 3 years ago
I looked online before booking the appointment and had to write in response to the negative posts!

I have literally just got back from getting the best cut and colour i have ever had! The salon is gorgeous, the staff were fantastic, and the end product is sensational! I couldn't be more thrilled!

So please, anyone who reads the negative reviews, ignore them! :)

Comment | Report as inappropriate

Be the first to comment on this review

Posted 3 years ago
I came here with my daughter after a colouring mishap at home. Came with no notice and the girls there were wonderful. Phobe is brilliant she managed to remedy my disaster without any fuss. We've been back twice since and never had a problem with the cut or colour fading or being something other than what we asked for. Was amazed at the bad reviews maybe some people just can't be pleased!!!

Comment | Report as inappropriate

Be the first to comment on this review

Posted 3 years ago
Can't believe the bad reviews i have read for Portland's as a regular client my wife and i felt compelled to write our own experience.
Every visit to Portland's has been a delight, my wife and i first went there about a year ago and the girls there have always been welcoming and professional. We both have different stylist mine Keira and my wife Lauren both girls are lovely and our hair is always how we want it to be.
We went to Portland's on a recommendation from a friend and have'nt looked back since.
Keep up the good work girls and see you all soon.

Comment | Report as inappropriate

Be the first to comment on this review

Posted 3 years ago
i am so shocked at these reviews, i went to portlands for the first time last month on recommendation from a friend and ive never been so happy with my hair so shocked when i came on to write a good review to see these, I love my hair and watching everyone do everyone elses hair they all looked really nice do not be put of by these comments because they did a great job of my hair . I think alot of people just have nothing better to do than moan. overall excellent service ;-)

Comment | Report as inappropriate

Be the first to comment on this review

Posted 3 years ago
Should of learn't my lesson the first time I went here! First hair cut a couple years back was shocking at best!

This haircut was no better, my haircut is simple gents haircut. Cut to short on the sides, no blend what so ever, asked to tidy up sideburns - made them worse, I have longer stray hairs.

If you actually value how your hair looks stay WELL CLEAR- two bad haircuts out of two visits!

Comment | Report as inappropriate

Be the first to comment on this review

Comments

2 years ago
why go back the second time if it was that bad :S

Report as inappropriate

2 years ago
why did you go back again then if it was bad? :s

Report as inappropriate

Posted 3 years ago
Had the worst haircut I have ever had in my life. Explained to the stylist what I wanted. She clearly did not understandwhat I wanted or the meaning of the words "the tiniest little bit off the ends" and proceeded to cut around 2 inches off. Wish I had got up and left there and then instead of letting her carry on. Will never go there again as it is going to take at least six months to get my hair back to where it was.

Comment | Report as inappropriate

Be the first to comment on this review

Posted 4 years ago
i went to portlands just before christmas and i had a wounderful hairdresser do my hair she was lovley friendly had a great personality and was very keen listenin to me! Her passion for hairdressin shown through her bubbly personality, All staff where very nice an although there where extremley busy still had time to stop see if i was ok for drinks magazines an so on.I recommend u go to portlands and have emma or lauren do your hair i go amonst both of them as they are fantastic girls.. see you end of jan girls as my next appointments already booked :) x

Comment | Report as inappropriate

Be the first to comment on this review

Posted 5 years ago
Spent over £100 there a week ago my daughter had her hair coloured, my wife had her hair cut and styled , and my son had his cut . When the girl had finished my wives hair she said to her " if she's not happy to come back" which my wife found strange on closer inspection she found that the girl had took a massive chunk of hair from just above her ear . Also my daughter had a deep red coloured put in her hair , after the first time she washed it it turned orange .and my sons hair just did not look as if it had been cut . My wife phoned Portland and asked to talk to the manager, she was told that she was not at the salon today so my wiFe proceeded to tell the receptionist , she agreed to a appointment the next day to try and sort the problems with my wife and daughter's hair.On arriving at portland we were told that that should not have happened to my daughters hair so they applied another colour, as for my wife the girl procededto completely butcher her hair , on more than one occasion my wife ask the stylist to stop and asked her what she was doing but the stylist reassured her that it was going to be ok. When she was finished my wife said that she was not happy and that she would phone the manager tomorrow . My wife made a phone call in the morning asking to talk to the manager she was told she would phone her back later , she did not phone and later that afternoon my wife tried again and was told by the receptionist that there was nothing they could do , at that my wife asked to speak to the manager again she was told that she does not want to talk to her... To round it up I paid £ 70 for red and got orange, paid £25 for my wife to be scalped and £ 7 pound for my son to have a bit of wax put in his hair... If this does not put yup of visiting Portland well then you deserve to end up with half a head of orange spiky hair all for £ 100 THIS IS NOT A JOKE and if Portland had rectified the problems I would not be writing this

Comment | Report as inappropriate

Be the first to comment on this review

Venues nearby

See more venues in Merry Hill Shopping Centre