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Venue rating

4.6

44 reviews

  • Ambience
  • Cleanliness
  • Staff
  • Value

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Planet of Joy
Planet of Joy
153 Askew Road,
London, W12 9AU
United Kingdom

Massage & Therapy Centre

Planet of Joy
153 Askew Road,
London, W12 9AU
United Kingdom
  • Online scheduling not available

    Online bookings let you pick date/time for your visit.

  • eVouchers not accepted

    If you purchase an eVoucher you will need to book with the venue directly.

  • Wahanda gift voucher not accepted

    Our old Wahanda Gift Vouchers can still be redeemed at over 3,000 locations. Use them to pay as you would with cash. Please note, the Wahanda Gift Voucher's successor – the Wahanda Gift Card – can only be used for online purchases.

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Comments

Reviews are written by customers after their visit.

4.6

Chain rating

Based on 44 reviews

5 stars 30
4 stars 8
3 stars 6
2 stars 0
1 star 0
  • Ambience
  • Cleanliness
  • Staff
  • Value
  • Face
  • Eye Treatments (2)
  • Facials (33)
  • Skincare Consultation (1)
  • Massage
  • Chair Massage (3)
  • Deep Tissue Massage (4)
  • Face Massage (1)
  • Indian Head Massage (16)
  • Swedish Massage (1)
  • Therapeutic Massage (1)
  • Yoga & Pilates
  • Yoga (1)
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Have you been here? Write a review
Verified review Visited May 2014
Posted 8 months ago
I booked this facial as a gift for my friend and she loved it. The staff made sure to tailor the facial for her skin, which was dull and congested. She enjoyed it so much that she would like to go back again. The facial lasted for just over an hour and was brilliant value for money!

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8 months ago
Thank you so much Sarah.. I am happy that your Friend liked our treatment and that we did not disappoint you as you purchased the Gift. We are over the moon by hearing feedback like yours. Please you are welcome Ladies anytime and we will always make sure we do our best and little bit more. Warm regards

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Verified review Visited May 2014
Posted 9 months ago
I had a Beautiful Women Package.It was great.I really enjoyed that.Will definitely book another session with the venue.A big thanks to Aga (beautician)

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8 months ago
Amazing. Thank you so much for your great feedback and for choosing Planet of Joy. We look forward to welcoming you again :) Best wishes

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Verified review Visited April 2014
Posted 9 months ago
I bought a massage voucher for my friend as a birthday present. She told me that the service was great. She forgot to book the voucher by the expiration date but they still honoured it. She was a little late to the appointment and was told that she may get less time but in the end she was not rushed and got the full hour. She was very pleased and relaxed after the massage and would definitely go back for another treatment.

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9 months ago
Thank you Sara. We are happy to hear that your Friend has enjoyed her treatment :) And it is so kind of you taking the time and saying such good things. We will always try to help and do our best. See you soon! Warm regards.

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Verified review Visited April 2014
Posted 9 months ago
Really good teraphyst, very welcoming and chatty, gave me a nice aeurvedic face massage. They use natural/organic cosmetics there x

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9 months ago
Thank you Miss :-) We hope to see you again, best wishes.

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Verified review Visited April 2014
Posted 10 months ago
I had a Facial Treatments and have awarded it 4 stars.

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Verified review Visited March 2014
Posted 11 months ago
I had a Facial Treatments and have awarded it 5 stars.

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11 months ago
Dear Manuj,
Thank you very much. Best wishes :)

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Verified review Visited February 2014
Posted 11 months ago
I had the coconut facial at planet of joy. I enjoyed my visit here and found the staff to be friendly and professional. The facial itself was brilliant. The products used smelt lovely and immediately afterwards my skin felt plump. The benefits of this facial can really be noticed for days afterwards. My skin has felt refreshed, softened and moisturized, even two weeks since the treatment. I would definitely recommend this facial and planet of joy.

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11 months ago
Great! Thank you so much for your feedback. Please feel always welcome at Planet of Joy and whatever you choose, we promise that your time with us will be both relaxing and enjoyable. We look forward to welcoming you again!

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Verified review Visited February 2014
Posted 11 months ago
I really enjoyed my massage the staff were friendly and I feel like I benifeted from it, will be planning to go again.

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11 months ago
Thank you Michael. We are happy that you enjoyed your treatment and benefited from it. We will look forward to welcoming you back.
Best regards

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Verified review Visited February 2014
Posted 1 year ago
The Fountain of Youth facial wasn't as good as the Wellbeing facial which I have had before. It left my skin rather taught and I had to go home to smother some cream onto it. I don't know where these other people have been but the place is not really kitted out for beauty therapy. It looks sparse and clinical but it is clean. Although the therapist was good (there is only 1 there) it should have lasted 1 hour 30 mins but she finished in 1 hour 10minutes. It doesn't take 20 minutes to get changed so I think their advertising is misleading. I have been looking for a decent facial therapist for ages and have yet to find one. Unfortunately this one is not it, because it is not exactly cheap either.

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1 year ago
Hello Shafi
First I must apologize that the place looks simple and sparse and clinical and we use one of the best natural products and our entire facials are more than facial as they have holistic approach.
I am sorry that the place is not overloaded with modern and all unnecessary stuff. I believe it is what people are looking for those days if they want to really relax?
I am as surprised as you complemented us after your treatment and you haven’t told us directly that your skin feels uncomfortable. And also you are returning Client, so if you don’t like our ambiance why you chose our place again?
Yes, we have only one skincare therapist, that is professional and qualified and she is not doing all services at the same time... This is obvious that you met only one of our therapists as you came for facial treatments.
Regarding the treatment (it takes 75-90 minutes as per our website) depending on the skin conditions. And also would be good the take under consideration the consultation time, preparation of the products, warm compress and not only “hands on treatment”. We believe our treatments are great value for the offered price.
I can also assure you that all previous Clients were here, but I guess they have probably different expectations and found our treatment enjoyable.
Thank you so much for interest in Planet of Joy and I am sorry again that we haven’t met your needs. We hope you will enjoy your treatments elsewhere and finally find the right and DECENT facial therapist for yourself.
Planet of Joy Team

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1 year ago
Hello Shafi
First I must apologize that the place looks simple and sparse and clinical and we use one of the best natural products and our entire facials are more than facial as they have holistic approach.
I am sorry that the place is not overloaded with modern and all unnecessary stuff. I believe it is what people are looking for those days if they want to really relax?
I am as surprised as you complemented us after your treatment and you haven’t told us directly that your skin feels uncomfortable. And also you are returning Client, so if you don’t like our ambiance why you chose our place again?
Yes, we have only one skincare therapist, that is professional and qualified and she is not doing all services at the same time... This is obvious that you met only one therapist as you came for facial treatments.
Regarding the treatment (it takes 75-90 minutes as per our website) depending on the skin conditions. And also would be good to take under consideration the consultation time, preparation of the products, warm compress and not only “hands on treatment”. We believe our treatments are great value for the offered price.
I can also assure you that all previous Clients were here but I guess they have probably different expectations and found our treatment enjoyable.
Thank you so much for interest in Planet of Joy and I am sorry again that we haven’t met your needs. We hope you will enjoy your treatments elsewhere and finally find the right and DECENT facial therapist for yourself.
Planet of Joy Team

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Verified review Visited February 2014
Posted 1 year ago
Beautiful hidden gem of Askew Road. Do not hesititate to visit the Planet of Joy; a calming ambience and a first-rate massage.

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1 year ago
Hello there!
Thank you for the lovely comments! We are very excited to see such reviews! We are very happy to know you enjoyed your time with us. You know you are more than welcomed at any time with us.

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Verified review Visited January 2014
Posted 1 year ago
This is actually my second visit to the planet of joy; both times I had a facial. The therapist who done my facial on both occasions was the same lady and she actually remembered me, which was nice. The therapist was very knowledgeable and interested in what I wanted from the treatment and gave me genuine advice on what she thought was best for my skin. I did not feel like she was trying to push me to buy anything or go for anything that I didn't require. During the course of the facial she was attentive and made sure I was very comfortable. The facial I had on this occasion was the detoxifying one and my skin felt lovely afterwards very clean and fresh, once again the therapist took her time and didn't cut any corners and even gave me extra time on the head massage. I will definitely be returning here for the chocolate facial.

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11 months ago
Dear Yasmin

Thank you for all your compliments :) It is pleasure to having you here always and we are glad you enjoy your treatments.
We always look forward to having all our lovely Guests back!

See you soon, take care.

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Verified review Visited January 2014
Posted 1 year ago
I found it easily and as I was driving there was parking outside. Basic space but perfectly fine. Therapist was knowledgeable and pleasant. The facial was great value for the offer price. Thanks

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Verified review Visited January 2014
Posted 1 year ago
I had a Facial Treatments and have awarded it 5 stars.

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1 year ago
Thank you Miss. See you soon, Warm wishes

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Verified review Visited January 2014
Posted 1 year ago
Different from the typical indian head massage but very very good. The staff iv very professional an they have a real knowledge in what the treatments are and how they work.

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1 year ago
Thank you Jordy. It was our pleasure having you here. See you soon, Best regards

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Posted 1 year ago
had a massage the other day, all been great. Lovely staff, managed to book the day I wanted with no hustle, haven't got the time to stare too much around about how clean the place was and make any fuss because as soon the therapist touched me I instantly relaxed. And when the session finished I felt like floating. Can't really remember how I got back to my car. Thank you and see you again in two weeks.

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1 year ago
Thank you for your lovely feedback. We look forward to welcoming you again soon :) Best wishes

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Verified review Visited November 2013
Posted 7 months ago
A good experience overall, but I was 6 month pregnant at the time, which I did inform the service provider about, hoping that they may have appropriate equipment (foldable massage bed). They did not, and I could not lay still on my back, which did irritate my masseuse. So, would definitely recommend, but not if you are pregnant!

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7 months ago
Dear Oxana...Thank you. We have a foldable Massage table and probably there was a bit miscommunication...As we provide the countless Pregnancy Massage Treatments and also Facials we always double care making sure all our Clients are comfortable and warm.
During the Facial if we have a pregnant Ladies we use proper support with cushions and additional towels.
I wouldn't advise a sitting position really, because of products applied on your face during the treatment, especially the one you had.. I am sorry if you felt not comfortable but why you haven't mention anything during the treatment. I always ask. And also you have been here 216 days ago in 2013 and only today I have received your review. I hope all is well and sorry that you wasn't completely satisfied. Warm wishes

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Verified review Visited November 2013
Posted 1 year ago
What a great place! I left feeling like a new woman! The lady who attended me was excellent and I will definitely recommend and visit again. Thank you for highlighting me with this hidden gem :-)

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1 year ago
Thank you Ana. We are glad you have enjoyed your experience. See you soon, Best wishes :)

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Posted 1 year ago
One of the best facials I have ever had! The therapist has hands of an angels and the place has such good energy! Definitely recommend and will be a regular customer! Thank you x

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Posted 1 year ago
this place is amazing feels like different dimension.I went after work for head massage and must say heaven felt so relaxed and cured for a long time. At first was welcomes with great staff working there and lovely sensual scents of candles were lightened up all over the place i bought few straight after the treatment.
wonderful smell !
Will be defiantly coming back soon....

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Posted 1 year ago
I received Coconut Facial as a gift from my friends and was very satisfied with this treatment. This place is really nice equipped, gives you positive energy, staff is really helpful. Definitely will come again!

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