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Venue rating

4.4

16 reviews

  • Ambience
  • Cleanliness
  • Staff
  • Value

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Phoenix Health and Wellbeing
Phoenix Health and Wellbeing
Oxford Chambers,
Oxford Place, Leeds, LS1 3AX
United Kingdom

Massage & Therapy Centre

Phoenix Health and Wellbeing
Oxford Chambers,
Oxford Place, Leeds, LS1 3AX
United Kingdom

Opening hours

Mon 11:00 am - 6:00 pm
Tue 8:30 am - 8:00 pm
Wed - Thur 10:30 am - 8:00 pm
Fri - Sat 11:00 am - 4:00 pm
Sun - Closed -
  • Accepts online bookings

    Online bookings let you pick date/time for your visit.

  • Accepts eVouchers

    If you purchase an eVoucher you will need to book with the venue directly.

  • Accepts Wahanda gift vouchers

    Our old Wahanda Gift Vouchers can still be redeemed at over 3,000 locations. Use them to pay as you would with cash. Please note, the Wahanda Gift Voucher's successor – the Wahanda Gift Card – can only be used for online purchases.

Phoenix Health and Wellbeing

Phoenix Health and Wellbeing is a therapy centre with a difference. Located in the heart of Leeds we offer high quality complementary therapies to private clients. We then use the proceeds of these treatments to fund sessions for people with mental or physical health issues. These clients are referred to us by medical or healthcare professionals, support workers or other associated charities. By coming along to us for your therapy session you are supporting this charitable work. Thank you.

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Comments

Reviews (written by customers after their visit)

4.4

Chain rating

Based on 16 reviews

5 stars 9
4 stars 4
3 stars 3
2 stars 0
1 star 0
  • Ambience
  • Cleanliness
  • Staff
  • Value
  • Aromatherapy Massage (1)
  • Deep Tissue Massage (9)
  • No Hands® Massage (1)
  • Reiki (2)
  • Sports Massage (2)
  • Therapeutic Massage (1)
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Have you been here? Write a review
Verified review Visited April 2015
Posted 4 weeks ago
I had a Deep Tissue Massage and have awarded it 3 stars.

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Comments

3 weeks ago
HI Chris - thanks for leaving a review. It is always helpful to get feedback - even if its constructive criticism so if you can think of ways in which we could improve our service please email us on info@phoneixhealthandwellbeing.org.uk

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Posted 1 month ago
I had a fantastic sports massage with Jan with evening after a particularly gruelling cycling adventure! I have had some horrific knots and tension in my upper body and Jan did a very thorough assessment, an incredible treatment which left me wondering what an earth just happened but whatever did happen it worked! He has a fantastic personality and makes you feel very comfortable, he also has an extensive knowledge on so many aspects of sports, he knew exactly what sort of problems I may of been experiencing. I feel normal again!
The venue is lovely, I was made to feel very welcome, the room was peaceful and calm and I shall be returning.

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Verified review Visited March 2015
Posted 1 month ago
Visited for a reiki treatment which i give 5 stars. It was very relaxing and Gill made me feel comfortable. Would definately go again and recommend to others!

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Verified review Visited February 2015
Posted 2 months ago
Great experience - I had many knots in my back and Gill the therapist worked well into them, even giving me advice that I should seek sports massage to relieve some specific tension on areas of my back which were a little more serious. It was more than just a 'relaxation' massage.
I arrived several minutes late and was the last client of the day on a Friday, but was still given my full hour which I really appreciated.
The area was clean, warm and friendly, but could benefit from some scents of essential oils around for a more calming and soothing effect.
I also really like and support their charity in helping mental heal sufferers :)

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Verified review Visited February 2015
Posted 2 months ago
I had a deep tissue massage with Gill and found it to be lovely and relaxing and calming. I definitely recommend this place as it has a wonderful calm feeling about it that's good for the soul, and as a social enterprise is a great way of helping yourself and others at the same time!

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Verified review Visited January 2015
Posted 3 months ago
Very relaxing. Not been that relaxed in years, could've fallen asleep on the massage table for the night. Will definitely return..

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Posted 5 months ago
The staff are very welcoming and friendly and go the extra mile to ensure that you feel relaxed and pampered. The venue has a lovely homely, atmosphere and I look forward to returning for another treatment very soon.

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Posted 5 months ago
I have visited Phoenix on a couple of different occasions both before and after cycling sportives. I have really benefitted from the treatments given - more than I expected. The people also have a great attitude and I really like the fact that the money I pay for my treatment goes towards supporting people who have chronic health issues.

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Posted 5 months ago
I booked a massage here and it was wonderful, my therapist suggested some Reiki treatment at the end and, even though I was sceptical, I agreed and couldn't believe how much better I felt afterwards!
Lovely place, I felt really relaxed and all the staff made me feel really at ease.

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Posted 5 months ago
After talking to the therapist we decided that I would benefit from a therapeutic massage to alleviate sciatica pain. The treatment was never painful (not a case of "no pain, no gain") but I could definitely feel the work in targetted areas. The staff are wonderful, friendly and informative. The treatment room was private and relaxing. I don't hesitate to recommend Phoenix Health and Wellbeing for anyone wanting a treatment.

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Verified review Visited October 2014
Posted 6 months ago
I had really enjoyed this massage before so i went again, however this time as mentioned previously it was shorter and not as much effort was put in.. i may reconsider before going again

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6 months ago
Hi Anonymous - Sorry to hear you were less than happy with your massage. We really do try to give excellent service so if you could give more details we will follow the up and find out what happened. Could you email our info@phoenixhealthandwellbeing.org.uk address with more info. We'd be really grateful

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Verified review Visited October 2014
Posted 7 months ago
Staff are absolutely caring and helpful, and what's more coming here, you are supporting the work of great charitable organizations. The deep tissue massage was calming, and relaxing and you will absolutely feel refreshed.

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6 months ago
Thanks for this feedback. We do try aim to provide excellent service and I'm glad you felt the benefits of your massage.

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Verified review Visited August 2014
Posted 8 months ago
The venue was easy to find. There was a friendly atmosphere (receptionist etc) and the massage was thorough and very relaxing.

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6 months ago
Glad you found us OK and that you found your massage relaxing!

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Verified review Visited July 2014
Posted 9 months ago
The venue is very strange, tucked up near the Methodist church, but don't let the surroundings put you off. £30 for a deep tissue massage was a steal and the staff were lovely. A lady called Jill gave me my massage and she was friendly and even gave me some tips on stretches to help my neck and back and explained what the problem was I was having.
However, the place was not that quiet or relaxing (not that a deep tissue massage is relaxing but in case your going for other reasons). My main gripe was that I paid for an hour massage and the massage probably lasted no longer than 35 minutes! I've had a number of massages from other places and know you normally lose 5 minutes either side but the massage finished about 20-15 minutes before my time was up and didn't start for 5-10 minutes! I would perhaps check out a 30 minute massage (if it was ever on offer) and see how long that one lasted - it might be better value for money.

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Verified review Visited June 2014
Posted 10 months ago
This was the best massage I have had so far, and I have booked quite a few in the last year. The therapist was lovely and put a lot of effort in to the massage. She made me feel completely relaxed and comfortable. The room was a bit cold, which usually isn't the case so that could have been better, but aside from that I felt completely relaxed and taken care of. She also told me some stretches to do at the end, and had a long chat with me at the end about what massages i would/ wouldnt benefit from in the future. I will definitely go again, and Wahanda's money off vouchers made it all the more worth it!

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Verified review Visited February 2014
Posted 1 year ago
Excellent customer service and genuine customer care. Ive had many similar treatments over the years but this was the first time I had felt genuinely positive results.I will definitely be going back for more treatment.

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