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Venue rating

4.4

85 reviews

  • Ambience
  • Cleanliness
  • Staff
  • Value

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Peak Health Club & Spa
Peak Health Club & Spa
Jumeirah Carlton Tower,
Cadogan Place, Knightsbridge, London, SW1X 9PY
United Kingdom

Hotel Spa

Peak Health Club & Spa
Jumeirah Carlton Tower,
Cadogan Place, Knightsbridge, London, SW1X 9PY
United Kingdom

Opening hours

Mon - Fri 6:30 am - 10:00 pm
Sat - Sun 7:30 am - 9:00 pm
  • Online scheduling not available

    Online bookings let you pick date/time for your visit.

  • eVouchers not accepted

    If you purchase an eVoucher you will need to book with the venue directly.

Peak Health Club & Spa

Voted Hotel/Day Spa of the Year 2011/2012 by Pevonia UK and a panel of industry experts, the exclusive Peak Health Club & Spa is one of London’s premier health and beauty centres. The club, an oasis of calm and tranquillity, high above the city on the ninth floor of Jumeirah Carlton Tower, is open to members and guests. 

The Peak is open seven days a week and boasts state-of-the-art facilities including a fully equipped gym and aerobics studio, sauna, steam room, a state-of-the-art golf simulator, award-winning Spa and a 20 metre indoor stainless steel swimming pool.

From detox wraps to body peels, contouring treatments and a choice of Thai, Aromatherapy, Lymphatic and Swedish massage, let our highly trained therapists take you on the ultimate pampering experience. The spa's holistic approach is evident in the many complimentary therapies on offer and offers treatments which are suitable during pregnancy.

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Services

Services at this venue are not bookable online. Why not check out the other bookable venues near Knightsbridge?
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Comments

Reviews (written by customers after their visit)

4.4

Chain rating

Based on 85 reviews

5 stars 43
4 stars 30
3 stars 9
2 stars 2
1 star 1
  • Ambience
  • Cleanliness
  • Staff
  • Value
  • Face
  • Facials (36)
  • Massage
  • Aromatherapy Massage (8)
  • Deep Tissue Massage (5)
  • Sports Massage (2)
  • Swedish Massage (2)
  • Thai Massage (1)
  • Therapeutic Massage (32)
  • Nails
  • Manicure (1)
  • Pedicure (1)
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Have you been here? Write a review
Posted 3 years ago
I treated myself to a sports massage to help with an ongoing calf sprain. Great location, great views from the top and lovely staff.

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Verified review Visited October 2011
Posted 3 years ago
Lovely day out at the spa in the Jumeirah Carlton Tower. I booked a swedish massage for myself and my husband and we both came away feeling extremely relaxed - the therapists were excellent. Use of the pool was also included and we had it all to ourselves so that was a bonus! Would definitely recommend.

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Verified review Visited September 2011
Posted 3 years ago
very nice surroundings.. very peaceful and relaxing day. The only down fall was there were children having swimming lessons at the time. the steam room in the main ladies changing room was lot nicer and bigger than the other steam room

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Verified review Visited September 2011
Posted 3 years ago
The Peak Health Club is a lovely and relaxing environment. The views from the gym are superb and the staff are very welcoming and friendly. My massage was wonderful and left me feeling totally relaxed!

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Verified review Visited September 2011
Posted 3 years ago
So glad my friend took the time to book this special day out for us, it was magical as the hotel was in such a lovely spot able to look at shops on the way always a bonus! The facilities, staff and especially the massage was first rate, thanks Wahanda for yet another great deal!

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Verified review Visited October 2011
Posted 3 years ago
Enjoyed very much, Staff are really friends and therapist are really top! Would certainly go again. Would have been nice to have lunch there food looks delicious but is very very expensive!

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Posted 3 years ago
We were not impressed with the overall standard spa facial and massage. My facial was ok but the therapist didn't explain the products used- pevonia , despite me asking. My husband had a massage and ended up wth a sore shoulder as the massuese did it too hard, it was only asking twice that she went lighter but the damage was done, he had to relax and stretch out in the steam room to try adn undo the tensions/soreness. Facilities are very good but on the whole the treatment were not the standard we expected and we a seasoned spa goers, I wouldn't do the deal again if it came up.

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Verified review Visited July 2011
Posted 4 years ago
I got a fabulous deal, 2 for 1 for £25 and we got access to the gym and spa + a 45minute treatment each. My mother and I got there earlier to have a swim, a chill in the sauna and then I had the facial while she had the massage. The therapists were fantastic. Bit of a shame the pool is separately from the rest of the gym and spa but the views in the tea room made up for it.

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Comments

3 years ago
This is a very useful review - hearing about the oldness of the sauna and steam room in a 5 star hotel is a shock, and would definitely put me off. I believed this was one of the most exclusive, new spas in London....

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Verified review Visited May 2011
Posted 4 years ago
The hotel is very impressive as you walk in and so is the main reception for the spa on the top floor with amazing views. The spa facilities in itself were a bit of a dissapoitment though. The pool is nice and we were lucky to go on a quiet day so we were swimming most of the time by ourselves. On the other side the changing rooms are small with no cubiles for the ones of us that like to get changed in private. The sauna is very small and has seen better days. Considering the rating of the hotel, I was very surprised with it, the wood inside was burn and crumbly to the point that stained my swim wear when I sat without a towel. The steam room is slightly better but the whole feeling is of needing a make over. On the plus side the seating facilities are lovely with iced cucumber and mint water and complimentary fruit.

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Posted 4 years ago
Mixed feelings about this spa.
Staff I thought were rather snobby they had to be it's knightsbridge.
I wouldnt classify it as a five star spa.
The facilities area looked worn and cheap.
I'm a fan of jacuzzis this one wasnt good hardly no pressure or jets.
The sauna was ok.
Water and towels available.
Facial I had was good therapist was highly trained.
I dont think I will be returning to this shabby looking spa again.

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Verified review Visited July 2011
Posted 4 years ago
As other reviewers comment, the facilities are split over two floors - 2nd and 9th. This feels less than ideal, but is bearable. The gym, treatment rooms and separate men/women sauna and steam are on the 9th floor; the pool, jacuzzi and separate men/women steam are on the 2nd floor. In practice, it isn't difficult going to and fro, which you only need to do if you want to eat in the club room (9th floor), to go to/fro your treatment or to the gym. I started off on the 9th, had my treatment there, then spent most of the day on the 2nd, going back up to shower and dress. 9th floor facilities are new and immaculate: the club room (where you wait for your treatment) has amazing views; the sauna and steam are super hot; the showers hot, powerful and well stocked; and the changing rooms clean and spacious. The massage was very good, although she didn't read what I'd written on the card, asking for an energising massage; she gave me a relaxing one. It was nice, it was relaxing, it wasn't quite firm enough, but I enjoyed it and was sad when it ended. 2nd floor facilities clearly were all there was at one time. The pool is long, ozonated, a nice temperature, had three lanes, and was clean. The jacuzzi was broken, much to my disappointment. The steam room by the pool was older, but better designed and the temperature slightly cooler, which was more to my taste. There was a relaxation area with newspapers and water - they could really do with one of these on the 9th floor too. Everywhere staff were friendly and courteous. It's easy to get lost, but there are people around to point you in the right direction. I wouldn't have wanted to pay £120 for this package, but it was well worth the £25!

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Verified review Visited June 2011
Posted 4 years ago
Great location and terrific therapists, classes were good too though should be reserved in advance. The pool area is beautiful though the pool itself is quite small. The facilties are spread over the 2nd and 9th floor which is a bit weird, but the private scenic elevator does at least mean that you do not have to mix with the hotel guests whilst in your bathrobe. Drinks are very expensive - 2 mojitos at the pool were £36 and 2 coffees in the spa bar were £12.

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Verified review Visited June 2011
Posted 4 years ago
Great location in Kensington, and an impressive building. The staff were lovely, and the facilties great but the stand off nature of many of the other clients did detract from an otherwise lovely day. Great massage too

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Verified review Visited June 2011
Posted 4 years ago
Only thing that could have improved it would be a nice area to sit and relax with no televisions. The staff were very friendly and it was a lovely way to spend a day.

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Verified review Visited January 2011
Posted 4 years ago
The venue was lovely, very upmarket, the only downside was that it was very warm in there, a bit too warm. The pool was a decent size for laps and the other facilities such as sauna, steam, jacuzzi were excellent. The treatment was very relaxing, very enjoyable day!

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Verified review Visited February 2011
Posted 4 years ago
The hotel had a bit of 80ies glamour feel to it and to be honest the spa facilities on the lower floors were outdated and not well looked after. The sauna didn't work at all, it was lukewarm. The therapist who gave me the massage was very professional and I felt so relaxed after and my backache was gone.

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Verified review Visited April 2011
Posted 4 years ago
Really enjoyed my visit to this spa... it was so refresing to be in a London 5* hotel where the spa wasn't located in basement! Its on the 9th floor (I think) so really bright and airy - lovely views across Sloane St down to Sloane Square whilst sitting on the sofas sipping tea. The 45min massage was fine, I must admit... it was the location, robes and setting that really made the experience. The therapists were lovely and really made me and my friend feel welcome. I would definitely return if another offer was available.

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Verified review Visited April 2011
Posted 4 years ago
Nice enough but more gym like than spa - massage was nice but she started massaging oil into my face which then broke out - not a great thing to do without asking somebody's permission!

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Verified review Visited March 2011
Posted 4 years ago
Therapist did a good job on the manicure, very professional and prompt. Facilities good for treatments, not really a relaxing spa venue though as pool had aerobics class for first hour and people doing laps in lanes for the rest of the time and not much room for loungers.

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Verified review Visited March 2011
Posted 4 years ago
The pool area is more functional than relaxing and not on the same floor as the treatment rooms; therapists were very professional. Nowhere to have a casual lunch in your robe even though they encourage you to join business people lunching upstairs. Not a spa day venue but good for treatments and sauna/steam room.

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