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Venue rating

4.5

221 reviews

  • Ambience
  • Cleanliness
  • Staff
  • Value

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Parlour Hair
Parlour Hair
Queens college,
38a Paradise Street, Birmingham, B1 2AJ
United Kingdom

Hair Salon

Parlour Hair
Queens college,
38a Paradise Street, Birmingham, B1 2AJ
United Kingdom

Opening hours

Mon - Closed -
Tue 10:00 am - 6:00 pm
Wed 10:00 am - 8:00 pm
Thur 11:00 am - 9:00 pm
Fri 10:00 am - 7:00 pm
Sat 9:00 am - 5:00 pm
Sun 10:30 am - 4:00 pm
  • Accepts online bookings

    Online bookings let you pick date/time for your visit.

  • Accepts eVouchers

    If you purchase an eVoucher you will need to book with the venue directly.

  • Accepts Wahanda gift vouchers

    Our old Wahanda Gift Vouchers can still be redeemed at over 3,000 locations. Use them to pay as you would with cash. Please note, the Wahanda Gift Voucher's successor – the Wahanda Gift Card – can only be used for online purchases.

Parlour Hair   Off-peak
This venue offers discounts on off-peak appointments.

Down to earth Caring 5 star service and amazing haircuts to suit your lifestyle.

We are colour specialists with indepth knowledge and skills to give you perfect colour and highlights for you .

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Products used at this venue:

Services

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Comments

Reviews (written by customers after their visit)

4.5

Chain rating

Based on 221 reviews

5 stars 143
4 stars 49
3 stars 16
2 stars 5
1 star 8
  • Ambience
  • Cleanliness
  • Staff
  • Value
  • Hair
  • Blow Dry (57)
  • Brazilian Blow Dry Keratin Treatment (14)
  • Hair Colouring and Highlights Treatments (22)
  • Hair Conditioning and Scalp Treatments (9)
  • Hair Consulting (13)
  • Haircuts and Hairdressing (198)
  • Ombre (3)
  • Massage
  • Indian Head Massage (4)
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Have you been here? Write a review
Verified review Visited February 2015
Posted 1 week ago
I cannot rate Parlour Hair highly enough! It was quite frankly the best salon experience I've ever had. I truly relaxed (the -unexpected!- indian head massage during my wash was so divine, it gave me goosebumps) and walked away with marvellous products that were suggested and by no means pushed for sale upon me, meaning that I've had fabulously conditioned hair since. Jerry talked through my hair history with me and discussed my options based on the health of my hair; I also had a treatment that left my curly and coarse mane, beautifully soft and bouncy. I have already booked my next appointment with Jerry and eagerly look forward to it!

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Verified review Visited February 2015
Posted 2 weeks ago
My first (and last) experience with Parlour Hair has been shocking. Lets just say that I left the salon with an uneven cut and a supposedly side fringe covering my entire face. My hairdresser was Claire who has absolutely no people's skills whatsoever, so any attempt of conversation was painfully awkward. I detest the way she had cut my hair as it almost looks like a long bob (which was not I had asked for initially) with one side longer than the other... I was appalled that I was allowed to leave the salon with no attempt to fix my fringe after I had complained it was covering half of my face. DO NOT GO HERE.

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Verified review Visited March 2015
Posted 1 month ago
Great venue. Claire cut my hair and it looks great! I'd recommend it to anybody. I've tried lots of places in Brum but I will definitely go back to this one

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Verified review Visited February 2015
Posted 1 month ago
I had a Wash, Cut & Blow Dry and have awarded it 4 stars.

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Verified review Visited January 2015
Posted 1 month ago
I'm not one to leave a review, let alone a negative review but I have been left with no other option after having been ignored when contacting the salon more than several times. I found the service and treatment by Claire frankly appalling. Bleach was left on my hair for nearly 50 minutes as she continently popped out on a break during the process. Other salon staff soon realised and took me to the basin to get it washed out, but nothing was said to me in the hope I would just walk out not noticing the terrible bleach lines (harsh lines of bleach when it was meant to be ombre). I came into the salon on my birthday, expecting a treat after all the great reviews I read. However, my hair being ruinened obviously put a massive dampner on the day. I was also in the salon for over 4 hours for what was meant to be just over a two hour appointment. Three of my friends who were regular customers have now booked in with a different salon after seeing what had happened to my hair, so not only have you lost one potential new customer you have lost three long term clients. This could have been rectified if you had replied to one of my many emails, but I was ignored. Avoid.

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Verified review Visited February 2015
Posted 1 month ago
Great haircut, very attentive and helped to create what I wanted even when I didn't know what I wanted. Thanks A++

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Verified review Visited February 2015
Posted 1 month ago
I went to Parlour hair because of a £15 offer that I found on Wahanda- I had never been before and had no idea whether it would be good. Overall, the experience was excellent- I was offered a complimentary drink straight away (which is nice), and they were very streamlined; there was very little waiting around. I had my hair washed and was given a really relaxing head massage during it (again, a small extra which just boosts the overall experience) before going on to the cut. My hair was cut by Claire, and I was really impressed by the final result, it looks great. I would definitely recommend this place to anyone else.

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Verified review Visited November 2014
Posted 2 months ago
Good experience, the salon was chic and clean, the staff was lovely, and my haircut was great. I would definitely recommend it.

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Verified review Visited January 2015
Posted 2 months ago
Friendly staff, nice atmosphere, relaxing hair wash and most importantly a good cut. I love the 60s decor. The waiting area could be a little more spacious for busy times, but otherwise all great.

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Verified review Visited January 2015
Posted 2 months ago
Friendly, welcoming attentive staff; offered me a drink whilst waiting.
A good cut, but it felt a bit rushed towards the end, finishing it & wasn't offered finishing product etc.
Reasonably priced.

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Verified review Visited January 2015
Posted 2 months ago
Amazing place, Claire did exactly what I wanted and took her time. The staff very welcoming people. Best experience of a salon I have had.

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Verified review Visited January 2015
Posted 3 months ago
Lovely staff and great haircut. Welcoming and lovely salon. Really enjoyed my visit and will be returning for my next cut.

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Verified review Visited January 2015
Posted 3 months ago
Great salon and I am really happy I found it . India is a great hairdresser and I will definitely go back. Would definitely recommend

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Verified review Visited January 2015
Posted 3 months ago
My hair cut was by India, who was incredibly friendly and east to talk to. My hair cut was perfect and I felt completely confident in her hands.

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Verified review Visited January 2015
Posted 3 months ago
I had a Wash, Cut & Blow Dry and have awarded it 5 stars.

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Posted 3 months ago
Went for a colour and blowdry with Claire and I am very pleased with the lasting results. She is very professional, easy to talk to and gave great advice. In addition, the salon (and Claire!) is very stylish. I will definitely be returning and recommending :)

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Posted 3 months ago
Claire is thorough, professional and goes out of her way to make sure her clients get what they want. The salon is set inside the Queens College Building which makes for beautiful surroundings and a cosy ambience.

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Verified review Visited December 2014
Posted 3 months ago
Claire and India were lovely. Colour and cut were amazing and I'm still happy with the colour the next day. Also got to have curly hair after the blow dry even if they did drop out before I had got home (my hair is dead straight and holds absolutely no other style)

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Verified review Visited November 2014
Posted 3 months ago
Bubbly staff, good haircut and blowdry, lovely head massage when my hair was being washed! Got a really good deal on wahanda. This is the second time I've been here and I would go again

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Verified review Visited December 2014
Posted 4 months ago
I had a Wash, Cut & Blow Dry and have awarded it 4 stars.

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