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Venue rating

4.1

21 reviews

  • Ambience
  • Cleanliness
  • Spa Facilities
  • Staff
  • Value

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Park Clinic at Kensington, London. W8, SW3, SW5, SW7, Mobile Services Only
Park Clinic at Kensington, London. W8, SW3, SW5, SW7, Mobile Services Only
Tel: 020 3603 4897; 0777 6714 888,
W8, SW3, SW5, SW7, W8 6QL
United Kingdom

Mobile Massage

Park Clinic at Kensington, London. W8, SW3, SW5, SW7, Mobile Services Only
Tel: 020 3603 4897; 0777 6714 888,
W8, SW3, SW5, SW7, W8 6QL
United Kingdom

Opening hours

Mon - Sun 7:00 am - 12:00 am
  • Accepts online bookings

    Online bookings let you pick date/time for your visit.

  • eVouchers not accepted

    If you purchase an eVoucher you will need to book with the venue directly.

  • Wahanda gift voucher not accepted

    Our old Wahanda Gift Vouchers can still be redeemed at over 3,000 locations. Use them to pay as you would with cash. Please note, the Wahanda Gift Voucher's successor – the Wahanda Gift Card – can only be used for online purchases.

Park Clinic at Kensington, London. W8, SW3, SW5, SW7, Mobile Services Only   Off-peak
This venue offers discounts on off-peak appointments.

          • '''*Please Note: Call Wahanda or 0777 6714 888 if you cannot make booking online*'''***** ''' '''The Best Monbile Service at your Home, Office or Hotel ''' We offer a range of treatments and specialise in AromaTouch as well as Swedish and Thai Massasge.''' '''What is AromaTouch? '''The uses of essential oils are vast and represent a well-documented model for improving overall health, for both the novice user and the educated expert.

Widespread acceptance of essential oils, both within and without the scientific community, has led many to choose this more natural approach to healing and prevention. dōTERRA® CPTG Certified Pure Therapeutic Grade® essential oils have been recognized as the most therapeutic oils in the world and play a leading role in positive health choices. Most individuals encounter factors in daily life, from both their internal and external environment, that have negative effects on their overall health and wellbeing. These negative disturbances cause an imbalance in homeostasis, the natural balance of body systems and health. Homeostasis is the natural state of Such challenges, even when they do not directly result in disease, cause our bodies to function at a sub-optimal level. The AromaTouch™ Technique works to restore homeostasis, and minimize the impact of these factors. Four systemic constants that most often impair homeostasis are: '''Stress, Toxic Insult, Inflammation, Autonomic Imbalance.'''

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Services

A few seconds ago

Comments

Reviews (written by customers after their visit)

4.1

Chain rating

Based on 21 reviews

5 stars 13
4 stars 3
3 stars 2
2 stars 2
1 star 1
  • Ambience
  • Cleanliness
  • Spa Facilities
  • Staff
  • Value
  • Aromatherapy Massage (3)
  • Blow Dry (2)
  • Deep Tissue Massage (8)
  • Swedish Massage (5)
  • Thai Massage (3)
  • Waxing (2)
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Have you been here? Write a review
Verified review Visited September 2014
Posted 5 months ago
After the initial unease at discovering that this was in fact a home visiting service only, I decided to use that to my full advantage. There was no need to make my way to an unfamiliar venue & no time at all spent returning home after the treatment! Most mobile massage services charge a premium to visit clients at their preferred location - Park Clinic do not, so this was actually an amazing price. The therapist William was very polite and worked very hard. He certainly gave me my money's worth - a full 60-min treatment. I had a full-body Swedish massage and enjoyed that, particularly the head & feet massage which was fabulous. William brought lots of clean towels with him so I didn't have to use my own. He offered me an array of massage oils - I told him to chose one for me. The avocado oil he chose was lovely & the scent remained in the room for the next 24 hrs!

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Verified review Visited August 2014
Posted 6 months ago
The venue description was very unclear. I thought the massage would take place at a hotel or Park Clinic, as a post code W8 6QL was given. However, after paying and submitting my appointment I was sent an email telling me that the therapist would have to come to my house, as it was "Mobile Services Only". My friend and I both thought that "Mobile Services" meant that one could book the services using mobile or apps or they do not have a landline, thus mobile communication only. I was later told by the therapist that they had financial issues with the venue, and they have since been unable to secure a venue. To be honest, we did wonder if the description "Mobile Services" was intentionally misleading. After all, why not just say "Home Visits Only"? That would be 100% clear from the start for the client.

The massage itself had to take place on my bed. Music was played from the therapist's mobile phone. Needless to say, it wasn't exactly ideal. The mattress was too soft and when the therapist pressed down on my spine, I didn't feel very confident that my body was supported adequately.

The therapist was friendly though and tried their best given the lack of facilities. The massage itself wasn't very deep tissue unfortunately, and I didn't get up feeling much different. I've had deep tissue massages elsewhere before, and usually after one I would feel a bit sore but very relieved.

Overall I would say it had been a somewhat strange experience. It is weird having a stranger on your bed (male therapist for the record). I didn't feel much relaxed afterwards and had to change my bedsheets and duvet cover etc after the massage for hygiene reasons. My honest feeling is that it is much better to have your massage at a professional venue where there is a massage table, relaxing music etc and walk away carefree. That way it is also much easier for the therapist to walk around you and use the correct force.

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6 months ago
Hi dear
I have been asked to reply to your feedback as I trusted you and shared something that I shouldn't do. First thanks for your feedback, your time and reminding me that never trust to anyone even a professional respectful person like you.
Regards your comments, 1) it's clearly stated Mobile Service Only. Home, office, hotel.
2) none of therapist are the same, I personally use relaxing music for relaxing massage, and different musics for deep tissue or AromaTouch. 3) based in information that given over the phone I did not bring bed and I stated this when I arrived.
4) with full respect, you have been offered to change or cancel your booking and your choice was going ahead with your booking. (over the phone).
5) as I stated we are not normal therapist or beauty therapists, we have full knowledge of muscles, nerves and human anatomy. Amount of pressure, techniques will be adjusted based to body type and part of body that we work on.

Anyhow, please accept my personal apologise that I could not meet your satisfactions. In addition if you look at the contact details you will see the land line number.
Beat regards

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Verified review Visited August 2014
Posted 6 months ago
Excellent massage with luxurious range of oils used for the treatment. It would of been a totally relaxing 5* if it was on a treatment table.
Thank you!

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6 months ago
Dear Linzi
Thank you for your feedback.
Regards
Park Clinic Team

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Verified review Visited July 2014
Posted 7 months ago
Siam was amazing. I actually fell asleep. It was so relaxing. Just what I needed. I will definitely be booking up again soon x

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6 months ago
Dear Nicola
Thank you for your feedback.
Best regards
Park Clinic Team

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Verified review Visited May 2014
Posted 8 months ago
The hair stylists were very friendly and skilled and I had a lovely experience. I went to my friend's birthday party after and everyone loved my hair style.

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8 months ago
Dear Hatopa
Thank you for your time and your valuable feedback.
Best Regards

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Verified review Visited May 2014
Posted 9 months ago
It was my first time to have aroma touch at this hotel. William who did my massage had an excellent job and spot on my back and shoulder problem.

I would recommend this guy and place, though he was only part time at this hotel.
I would definitely come back and request William to do the massage for me.

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8 months ago
Dear Mel

Thank you for your time and your valuable feedback.
Best Regards

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Verified review Visited May 2014
Posted 9 months ago
The therapist was fantastic. I chose this treatment as I had a lot of neck and shoulder pain and the therapist instinctively knew how to work the massage to help the affected area. Very friendly. Highly recommended.

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8 months ago
Dear
Thank you for your time and your valuable feedback.
Best Regards

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Verified review Visited May 2014
Posted 9 months ago
Wow, I should've known this deal was too good to be true. I understood from reading the other reviews that the spa facilities/ambience was nothing to rave about; I was prepared for a hotel room come massage room. To say the least it was very disappointing... First, the massage table wasnt a massage table - no hole in the table for me to put my face so by the end of the 1 hour ordeal I had a crink in my neck! Second, the room didnt have enough space for the masseuse to move around in as she worked my back. Third, the masseuse couldnt even tell me what technic she was employing...!!!! I booked a Deep Tissue Massage, and what I got was '???'. I have had quite a few massages in my life (one just the other week), and this did nothing for my shoulders. It was like the masseuse was in a rush, not taking the time to work on specific muscles groups. I just couldnt relax at all, especially with the bathroom fan on in the background, and mood music which was horrible....I don't recommend this place.

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8 months ago
Hi Dear,
Thank you for your time to leave us your valuable feedback; we did try to contact you and sent email to learn about your experience and unfortunately had no reply.
At park we providing the best possible service by the professionals and providing professional service ONLY.
Please look at our photo and you will see that out Massage Beds has hole in it. If you read our profile you will noticed that we are specialised in our treatments that is why our price is higher than other places.
Please accept my personal apologies regards decoration as all are focus is our treatments and the same for music that you did not like it just wished you inform the therapist and she would change it for you.
Once again, thank you for your valuable feedback and your time and booking with us.
Best Regards

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Posted 9 months ago
Really felt the benefit, therapist knew her stuff and booked on for follow ups because so good. Thanks, would recommend and good value for money

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8 months ago
Dear Josephine
Thank you for your time and your valuable feedback.
Best Regards

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Posted 9 months ago
Brilliant, lovely therapist who does it, and lovely environment; relaxing music, light, nice smells, and nice clean covers for where you lie down. Very relaxing! Two things to keep in mind: you need to take your top off (but you are given privacy to do so and are given a sheet to cover yourself with and get comfortable) and there is a bit of a head massage, so you're hair might get a bit greasy, but she asks you if this is ok before she does anything. Really relaxing and pleasant experience!

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8 months ago
Dear Emily
Thank you for your time and your valuable feedback.
Best Regards

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Posted 9 months ago
Friendly lady, made me feel at ease. Good value for money and good result. The wax used was suitable for someone like me who has sensitive skin. Recommend it to everyone.

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8 months ago
Dear Graeme
Thank you for your time and your valuable feedback.
Best Regards

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Verified review Visited May 2014
Posted 9 months ago
Myself and a friend had a deep tissue massage, we found the experience very professional and the massage was lovely. I would recommend this offer to anyone.

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9 months ago
Dear Miss
Thank you for your time and leaving us a feedback.
Best Regards
Park Clinic Team

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Verified review Visited May 2014
Posted 9 months ago
I booked last minute as I was going home from work. Trusting in the booking system I went directly to the venue but was disappointed upon my arrival that the time I booked and paid for was not available. I was assured they would see me within about 1h and I had to sit down and wait. almost 2h later I could start my massage. I was offered compensation for the long wait, to come back for a free massage. I appreciate the gesture, however unfortunately I won't return. The therapist was very stressed throughout the session and I couldn't relax. The treatment room was a normal hotel room, no relaxing music and it was very cold in there. The massage bench also didn't have 4 legs, it had one centered in the middle which caused the bench to move and swing up and down during the massage, it did annoy me a bit as it was squeaky. At the start and finish there was a chance to go into the en suite bathroom to change in private, however, I would have preferred to have 5 min alone in the treatment room to change and make myself comfortable without having anyone in there watching and waiting. The whole experience was despite the long wait just uncomfortable, stressful and not relaxing even though the staff tried to make the best of it.

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9 months ago
Dear Emilia
Thank you for let us know about your experience.
We do our best to provide the best service to our clients and your comment help us to improve our service.
Best Regards
Park Clinic Team

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Verified review Visited May 2014
Posted 9 months ago
Had a fantastic massage at the Park Clinic. The masseur was friendly, professional and asked for feedback appropriately through the massage to make sure the pressure, focus etc was right. One of the best massages I've ever had and I'd definitely recommend.

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9 months ago
Dear Katrina
Thank you for your time and leaving us a feedback.
Best Regards
Park Clinic Team

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Verified review Visited May 2014
Posted 9 months ago
The person who gave me the massage was really working hard . I did not get the massage I had booked for what ever the reason but she really did try to do a good massage for me

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Verified review Visited May 2014
Posted 9 months ago
They did not have the Thai massage person available so had to get the Swedish massage I am sure if you want a normal Swedish massage it would be good for you. But when you are really excited about getting a 2 hour Thai massage because your body need the Thai massage. And you really don't like the Swedish massages because they are not deep enough for you. Why can't you get wht you paid for when you book the massage. We cancelled everything to be on time and when we got the text message we were told their were no one available for a Thia massage. It was just disappointing.

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9 months ago
Dear
Thank you for your time and your feedback.
At Park clinic we do our best to meet our client satisfaction and it is the main priority for us.
I am sure you would agree that sometime things going out of our hand like what happened to your booking due to unexpected personal circumstances, sickness and etc.
We did notified you by text, email and phone that we are not able to provide requested treatment and reason for it, offered you alternative massage or refund and it was your valuable decision that change it and have treatment for two instead of one in the same time booked time plus complimentary WIFI access.
Anyhow, it is really disappointing and misfortunate for us that we could not reach your satisfaction.
Once again, thank you for your time and your feedback.
Best Regards
Park Clinic Team

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Verified review Visited May 2014
Posted 9 months ago
My masseuse was fantastic. I went in because I pulled a muscle. He concentrated on that area and worked on it three separate times, which I really appreciated. He was extremely friendly and tailored the massage to exactly what I wanted. I will definitely go back!

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9 months ago
Dear Lauren
Thank you for your time and leaving us a feedback.
Best Regards
Park Clinic Team

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Verified review Visited May 2014
Posted 9 months ago
I would definitely recommend this spa and treatment. When I couldn't get the original booking time I wanted the staff member on the phone was very accommodating and let me have a time that was outside of the allocated times for the deal I booked. Great value for money! =)

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9 months ago
Dear Moore
Thank you for your time and leaving us a feedback.
Best Regards
Park Clinic Team

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Posted 9 months ago
So nice, excellent service, professional staff, good location, very clean , recommend to everyone as it's really good , the package for multiple service has a good value.

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9 months ago
Dear Elizabeth
Thank you for your time and leaving us a feedback.
Best Regards
Park Clinic Team

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Posted 9 months ago
I had a 2 hours of thai massage a few days ago. It was very relaxing and I really enjoyed it.The hotel where the salon is located has a good location, close to the tube station and easy to find it. The reception staff at the hotel is very helpful and the place is lovely. I would really recommend it to everyone, you can also try the Swedish massage and the aroma touch which I would like to try next time.

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9 months ago
Dear Mhy Kyd
Thank you for your time and leaving us a feedback.
Best Regards
Park Clinic Team

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