I called to say I was running late (went to the wrong Gusto salon. I was reassured by a woman that this was ok. When I arrived Mehmet was incredibly rude to me in front of the rest of the salon, shouting and waving his arms. He refused to cut my hair, quoting the 10 min policy, and would not offer an alternative. As much as I understand this, he could have been sympathetic, given I had had already paid in full. I was made to feel very embarrassed. Will not be retuning. Unprofessional and rude.
I arrived late and flustered. Olympia listened and understood my concerns. She explained well what she planned to do. I like the finished result. Thank you.
Worst experience I had in my life. My hairdresser was Olympia.
Her colleague asked her if she wanted him to prepare a drink for me, she said no, she perhaps thought i didnt see that but i did.
It was all done in a rush,
She seemed to not know how to do a haircut,
She almost took my eye out with the scissors,
She almost broke my necklace when taking off the gown,
Learning lesson for her: better £27 than £0. I won't come back.