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Venue rating

3.9

17 reviews

  • Ambience
  • Cleanliness
  • Spa Facilities
  • Staff
  • Value

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Obsession Salon Lichfield
Obsession Salon Lichfield
5 Castledyke,
Lichfield, Staffordshire, WS13 6HR
United Kingdom

Day Spa

Obsession Salon Lichfield
5 Castledyke,
Lichfield, Staffordshire, WS13 6HR
United Kingdom

Opening hours

Mon - Tue 9:00 am - 6:00 pm
Wed - Fri 9:00 am - 8:00 pm
Sat 8:30 am - 4:00 pm
Sun 9:30 am - 4:00 pm
  • Accepts online bookings

    Online bookings let you pick date/time for your visit.

  • Accepts eVouchers

    If you purchase an eVoucher you will need to book with the venue directly.

  • Accepts Wahanda gift vouchers

    Our old Wahanda Gift Vouchers can still be redeemed at over 3,000 locations. Use them to pay as you would with cash. Please note, the Wahanda Gift Voucher's successor – the Wahanda Gift Card – can only be used for online purchases.

Obsession Salon Lichfield part of Obsession Salons & Spas

Situated in the picturesque City of Lichfield and now in it's 23rd year Obsession Lichfield has highly trained and dedicated staff who offer expertise in all aspects of hair and beauty and host some of the Midlands finest stylists and therapists. So you can just relax, unwind and simply be.

Obsession Philosophy

The definition of indulge is 'to allow yourself to experience something pleasurable' Like you, Obsession believes you deserve nothing less than affordable luxury to leave you refreshed, uplifted and feeling heavenly. If you believe experiencing something pleasurable is essential then visit an Obsession salon or spa and allow yourself a well deserved indulgence and leave feeling delighted and looking your most irresistible.

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Services

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Comments

Reviews (written by customers after their visit)

3.9

Chain rating

Based on 17 reviews

5 stars 14
4 stars 0
3 stars 0
2 stars 1
1 star 2
  • Ambience
  • Cleanliness
  • Spa Facilities
  • Staff
  • Value
  • Body
  • Spray Tanning and Sunless Tanning (1)
  • Hair
  • Blow Dry (2)
  • Hair Colouring and Highlights Treatments (4)
  • Haircuts and Hairdressing (9)
  • Hair removal
  • Electrolysis (1)
  • Massage
  • Therapeutic Massage (1)
  • Nails
  • Manicure (4)
  • Pedicure (3)
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Have you been here? Write a review
Verified review Visited May 2015
Posted 2 weeks ago
I had a Comfort Touch Massage and have awarded it 5 stars.

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Posted 1 month ago
As a 50+ female with a life-long inability to use a hair-drier without garotting myself in the process, having a hairdresser who knows how to tame my long, thick and frizz-prone hair is an essential part of my weekly routine. In addition, I have the greying hair associated with pre-menopausal females, so colour is also a critical part of the services I demand from my hair dresser. The guys at Obsession have consistently blissed me out - my hair always, always looks fabulous, this is a 'given'. The delight comes from their ability to anticipate what my hair needs to remain lustrous and healthy way before I experience any problems. I love that I can sit in silent reflection when I need, or quietly get on with some work, or simply chat about books or music if the mood takes me - they respond to how I am, never forcing conversation or opinions. This discretion is almost as vital as their skill as a stylist. A relaxing and confidence boosting experience every time. With Obsession I know I'm in safe hands ......

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Posted 8 months ago
Went to have my hair cut as it became difficult to manage after having a baby. I needed nice trim, possibly with layers and nice blow dry in the end. I didn't get the service I was expecting. I saw stylist as though she would help me the best with my problematic hair and give me advice..stylist basically chopped my hair reducing the length too much. She advised my hair to be cut a bit however after she dried, it was much too short that she showed she would cut..my hair is now chopped straight with no layers at all what's so ever and I can't manage it..my hair is even worst than before hair cut. So dissappointed. i paid much more than seeing a normal hairdresser and it wasn't worth it. I also didn't get any blow dry..she used just a normal brush while I was expecting her to use round brush to make the style nicer..she used no hair spry..basically I looked worst than I came to salon. I won't be going there anymore. I've been there few times ad only ONCE I got hair cut I liked. I think I'll look at youtube how to cut my hair by myself next time ...of course after it grows back..my hair was already long till half back now after horrible chopped hair cut it's barely up to my arms and it supposed to be just couple of cm. shocking!!!

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Posted 11 months ago
Late in writing this review. Loved My colour, Ritual treatment excellent and so was my Cut . All the staff so Helpful and friendly . Special Thank you to Little Danny and Suzy For their Excellent advice and care .

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Verified review Visited April 2014
Posted 1 year ago
The only thing I can say is that I left the salon without the blow dry finished 1 hour and 20 min after they started washing my hair. It was a very bad experience as they advertise the blow dry lasts 30 min, I assume that my long hair needs between 45 and 1 hour of work, but when 1 hour after they had only dried half of my hair, I told the apprentice that I have a train in 30 min, and none of her managers tried to help her. I am not going to blame her, as all of us need to learn, but if things are going wrong although your are a discount client a responsible can take the control of the situation. I washed and dried my hair to attend the event I had the following day, because it was impossible to amend that "un-finished" look.

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Posted 2 years ago
From the moment I walked through the door to the moment I left The Salon, I was treated like Royalty.
The Tao Massage was amazing and my Hair cut and Colour have transformed me.
The Gel Nail Polish that was put on after my Lovely Manicure is still looking good after 2 weeks!
I recieved some Vouchers to spend in the Salon and Spa for my Second visit. I cannot wait.
If you Want The Best Hair And Spa Services in the area, then look no further than Obsession Salon and Spa.

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Posted 2 years ago
what an amazing salon! from the moment I walked through the door I was greeted by the front of house team who greeted my with a warm welcome and smile i was then taken though to the spa for my lovely manicure and pedicure - treatments were fantastic! Great ambience and wonderful friendly staff i cant wait to go again for some more pampering! cant wait to tell all my friends about this wonderful haven

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Posted 3 years ago
What more can be added to the rave reviews?...

Obsessions is more than a salon and spa. It's the 'best friend' you catch up with; understanding you - never pushing; championing your inner and outer quest for change and honouring your those times when all you want is the consistency of 'the usual please'.

Danny B's head-massage is worth crossing continents for! Karen's quiet leadership embues everything with her quest for excellence and care. I have never encountered a member of the team who seemed to see their role as 'only a job'.

Obsessions is '5 Star' in every way!!

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Posted 3 years ago
I love Obsession and I use both the salon in Lichfield and Branston for various things.
Karen is a wicked hairdresser. The staff are fab and it is always a treat to go there.
I think I am addicted.
There are always some special offers, and wicked wenesdays are fantastic.
You can relax with a drink and be pampered. What more can I say, I'm hooked.

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Posted 3 years ago
I Have been having my hair cut here for about a year now and have to say it is the best hair cut i have had for many many years. The massage on arrival and during the shampoo is amazing and so incredibly relaxing that i can hardly walk to my chair.
I'm extremely hard to please as an ex hairdresser but the cut Karen gives me is superb!
I have also started to take my (very hard to please) 14 year old son and he is delighted and his cofidence has shot through the roof. His hair is incredibly hard to cut cos it is so straight and he has a double crown but Susi has made a fab job of it.
My Mum and Sister have also started going so i must be looking good for them to follow!
Give Obsession a go. i promise you won't be dissapointed!!! :)

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Posted 3 years ago
Fabulous and not to be missed!

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Posted 3 years ago
Highly recommend Danny and Becci for my lovely hair highlights and hair cut. Both give such attention to detail to ensure I am highly satisfied with the whole experience. Also wonderful reception as soon as I arrive so that I truly relax and enjoy my experience because I am a busy woman running 2 businesses and a parent so when I get to Obsession I just want to sit down and relax for a couple of hours! Love it and go to Obsession regularly and have also recommended it to many of my own clients.

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Posted 4 years ago
I have been going to the Obsession Salon for many years for my hair cut and colour. On every visit the staff are always incredibly welcoming and the service is second to none. I especially love my welcome massage during my consultation and the head massage whilst having my hair washed- this isn't just a hair cut and colour but a truly relaxing and enjoyable experience. My consultations are always thorough and I have only ever walked out of the door loving my freshly cut hair!

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Posted 4 years ago
I went to the Obsession spa a while back for electrolysis (a treatment I have often) on a small area before I was due to go on holiday, as me normal salon didn't have any appointments. After about 3 minutes of electrolysis the therapist advised me it would be better off if she waxed the area. I questioned this, as electrolysis is an invasive treatment which makes the skin highly sensitive, but was assured it would be fine. The therapist went ahead and waxed the area (including all the red, raw hair follicles she'd already 'electrolised'). As she was the 'experienced' therapist I trusted her advice. What an idiot I was.

My skin looked red and raw, but that's to be expected after these treatments so I left it. I left for my holiday and within 2 days, that area of my skin had developed particularly unsightly scabs that remained for the duration of my stay abroad. Scabby dots on your skin os not a good look whilst you're in a bikini ... in addition to any long lasting damage the therapist may have caused.

The scabs had gone by the time I got back home, and from the general lackadaisical attitude I got from the various staff members, I got the distinct impression I would be wasting my time travelling back to obsession spa to complain.

Would never, ever go here again - and certainly recommend people to avoid the spa.

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Comments

4 years ago
I am so sorry to hear that you did not have a good experience at our spa. I would be very grateful if you could contact me, Sally, on 01543 410080 so that I can discuss this with you. I look forward to hearing from you.

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Posted 4 years ago
My Mom has been visiting Obsessions Salon and Spa, Lichfield for a number years and Dawn has been her hairdresser for well over 20 years and so I have followed in her footsteps and have been visiting myself for a number of years and Becci has been my hairdresser for the past 7-8 years, even doing my hair for my wedding.
The staff are very friendly and always remember a face. The overall experience each time I visit is second to none and I could not contemplate changing salons even now with it taking me over an hours travel.
I would highly recommend this salon and look forward to many more years of pampering from Obsessions!!!

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Posted 4 years ago
I have been visiting Obsession for 20 years and Dawn has been cutting my hair for around 10 years. Dawn always listens to what I say and cuts my hair beautifully, Despite being nearly 46 my hair looks healthy and glossy due to the care and treatment it has received from the professionals at Obsession. I love the head massage which they always give during the shampoo and the whole experience is one I look forward to. Lichfield has many hairdressers but this is by far the best and my son who is 14 now goes and is just as dedicated. Love the new range of CID make up too.

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Posted 4 years ago
Although I live in Berkshire, I wouldn’t go any where else!!
To be in the expert hands of Danny B is sooo worth the travel. The whole team, are always happy, very attentive, and in general spoil you rotten, (what else could a girl ask for) (well may be a foot massage or two, they too are sooo good!)
I cant recommend this place enough! My seven week appointments cant come round quick enough!! Looking forward to the next one!!

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