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Venue rating

3.4

5 reviews

  • Ambience
  • Cleanliness
  • Staff
  • Value

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Nyumba
Nyumba
1 Sloane Square,
London, SW1W 8EE
United Kingdom

Salon

Nyumba
1 Sloane Square,
London, SW1W 8EE
United Kingdom

Opening hours

Mon - Wed 9:00 am - 6:00 pm
Thur 9:00 am - 8:00 pm
Fri - Sat 9:00 am - 6:00 pm
Sun - Closed -
  • Online scheduling not available

    Online bookings let you pick date/time for your visit.

  • eVouchers not accepted

    If you purchase an eVoucher you will need to book with the venue directly.

  • Wahanda gift voucher not accepted

    Our old Wahanda Gift Vouchers can still be redeemed at over 3,000 locations. Use them to pay as you would with cash. Please note, the Wahanda Gift Voucher's successor – the Wahanda Gift Card – can only be used for online purchases.

Venue type: Salon in Belgravia
Tagged as: Salon

Nyumba

Widely acclaimed as one of Londons most well-appointed salons, Nyumba is a regular fixture in the fashion and beauty pages of the worlds media.

Filled with flowers, our lifestyle salon has been harmoniously balanced by Feng Shui consultants to create a serene ambience that lifts the spirits. The striking African décor was inspired by Michaels childhood in Tanzania. Nyumba means home in Swahili, and we aim to create a welcoming environment where guests can relax and indulge all their senses.

Exotic and luxurious, our salon is located in a converted bank in the heart of Londons exclusive Mayfair. Our team of top stylists and beauty therapists offer an exceptional range of hair, beauty and grooming services to our discerning international clientele. From deep cleanse facials that will leave you glowing, to a natural health consultancy to refresh and revitalise inside and out, our experts will pamper you to perfection.

In keeping with our environmentally friendly ethos, at Nyumba we use Aveda hair and beauty products, made from pure flower and plant essences.

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Services

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Comments

Reviews (written by customers after their visit)

3.4

Chain rating

Based on 5 reviews

5 stars 2
4 stars 1
3 stars 0
2 stars 0
1 star 2
  • Ambience
  • Cleanliness
  • Staff
  • Value
  • Haircuts and Hairdressing (2)
  • Manicure (3)
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Have you been here? Write a review
Posted 3 years ago
I had been given a Groupon voucher and would definitely not recommend anyone going to this salon using any sort of voucher. From the minute you walk in you are most defintely treated with disdain, you are hidden away in a corner at the back of the salon. The stylist was a french woman who had absolutely no customer skills at all, having looked and pulled at my hair declared loudly it was awful!!!! When it came to the wash, I was left sitting for over 5 minutes at the sink as non of the juniors seemed to like this stylist from their comments and refused to wash hair for her, so in the end she had to do the wash herself, the worst hair wash I have ever had to date. When it came to the cut she constantly informed me how brilliant she was and that she would decide what needed to be done, she just would not listen to what I wanted. Quite amazing. The manacurist was lovely, but even then the stylist felt it necessary to comment and instruct through the whole manicure> Definitely would not recommend this salon to anyone.

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8 months ago
Dear Mylo-Charlie,
We are sorry to hear that your experience at Nyumba was unsatisfactory.
Due to certain circumstances the particular stylist you have referred to in your review is no longer working at Nyumba.
Our salon works on the philosophy that each client should be treated with respect and should feel at home during their treatments. We understand that you may have not been treated in this way and that is inexcusable.
We appreciate your feedback and take negative reviews seriously.
We hope that our manicurist gave you an insight to how our staff operate and treat clientele within the salon and that in future you may consider returning to the salon, in order for us to give you the true Nyumba experience.
- Nyumba

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Posted 4 years ago
From the word go I was welcomed by the receptionist and treated like a Queen. The staff were helpful and very friendly. I was served a coffee and given magazines and the daily papers to read and different members of staff approached me with recommendations of various treatments available. I had made an appointment to cut my hair and was given an extra special head massage whilst washing it by Michalis, a charming young man. Michael Charalambous, who cut my hair, is surely the best stylist/ hair cutter in London. We talked, we joked, we had fun and I left Nuymba feeling great and looking at least 10 years younger. What else can I ask for? I highly recommend a visit to this salon.

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8 months ago
Hi Greek,
We are delighted to hear that your experience at Nyumba was enjoyable!
We hope to see you soon.
- Nyumba

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Posted 4 years ago
This is the first time I have written a review as I dont normally have such strong opinions about places I visit. I got a groupon voucher for a haircut and manicure at NYUMBA, this is not the first groupon I have bought but it is the best experience I have had from one. Everybody was exceptionally nice but also very informative, I had recently had a break up so fancied having a change and this really was the perfect place. The owner Michael Charalambous was fantastic I now have a completely new style and a new boyfriend! I have been transformed into an attractive confident individual. On the day Michael suggested I also change my colour to go with the new hair and the colour was just perfect for me! Although I would never have decided upon it if it hadnt been for the advice of the amazing hairdressers. I have been back since for beauty treatments and a haircut. I can safely say after many years trying out many different salons I will now never go anywhere else, everyone is so warm and welcoming. I reccomend this salon to anyone. Definately worth every penny. 10 stars.

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8 months ago
Hi Rebecca,
We are glad to hear that you are happy with your haircut!
Our hairdressers aim to give the best service and advice possible, we are pleased that you continue to enjoy the Nyumba experience!
- Nyumba

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Posted 4 years ago
I felt a bit uncomfortable in the salon and as soon as i walked in i wanted to leave. I think because i booked on a groupon discount deal they treated me differently. I felt like the stylist felt the place was too good for me.
It started with the stylist looking me up and down twice as soon as i walked in which was done so obviously it put me on edge and i couldn't understand why... is there a dress code i was wearing jeans and Uggs.?
I then started to confirm that my hair wouldn't be too short at the front as i was slightly nervous, as the stylist kept mentioning victoria beckham and i was more after Danni Minogue. I was then told that just because she was french she could still understand english, i was then told to relax as i was in a five star salon not south east london, which i found rather degrading ( note to hair stylist, south east london does have 5 star hair salons).
The owner then shouted across the salon floor that my hair colour was too dark for me, i was only in for a cut. Shamefully i'd coloured it a chocolate brown my self the night before, and i was the first to admit i was a bit hasty, neverless i felt slightly embarassed and even more embarassed when the stylist shouted back to the whole salon that i'd done it my self the night before, which was greeted with a patronising "how inventive" from the owner.
My hair cut wasn't the best i'd ever had especially as they kept ramming down my throat that they were 5 star. Now i have come home, washed it and put the hair straighteners on it and some serum it's much better, but the finish on the day wasn't what i would expect from an apparently high standard. I feel the stylist just couldn't be bothered.
The manicure was great and the therapist very warming and i felt at ease, which is the only thing that made me relax a little bit.
I hope the hair stylists dont make all their customers feel like i did, i couldn't wait to leave and must admit i had a little tearful moment afterwards.

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8 months ago
Dear Twin1,
First of all we would like to apologise for the service you received at Nyumba. We would also like to inform you that the particular stylist you have referred to in your review no longer is working for us due to certain circumstances.
At Nyumba we strive to create an atmosphere that is both professional and welcoming. Nyumba means "home" in Swahili, which is why we picked the name for our salon. We believe that nobody should ever feel uncomfortable or embarrassed in our salon and are disappointed that we may have lead you to feel that way. We have no dress code - our customers can wear whatever they feel most comfortable in!
We sincerely hope that you will reconsider returning to Nyumba in the future.
- Nyumba

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Verified review Visited April 2010
Posted 4 years ago
I recently tried out Nyumba for the first time as Mamoru, who has been cutting my hair for years moved there. As always, Mamoru did a great job but it was fun to try a new place. Nyumba has a fun, lively feel with an african theme and a coffee/lunch area -- you would never think it all works but it does! The owner, Michael is charming and has built Nyumba into one of the top salons in the city catering to top celebrities and fashionistas.

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8 months ago
Hi Lopo5,
Thankyou for your kind review.
We are happy that you enjoyed your experience and look forward to welcoming you back again soon!
- Nyumba

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