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Venue rating

4.5

84 reviews

  • Ambience
  • Cleanliness
  • Staff
  • Value

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New U Laser Clinic
New U Laser Clinic
155 St Johns Road,
Edinburgh, Scotland, EH12 7SD
United Kingdom

Skin Clinic

New U Laser Clinic
155 St Johns Road,
Edinburgh, Scotland, EH12 7SD
United Kingdom

Opening hours

Mon - Fri 10:00 am - 6:00 pm
Sat 10:00 am - 5:00 pm
Sun - Closed -
  • Accepts online bookings

    Online bookings let you pick date/time for your visit.

  • Accepts eVouchers

    If you purchase an eVoucher you will need to book with the venue directly.

New U Laser Clinic

We are an aesthetic and beauty clinic in central Edinburgh offering wide range laser and beauty treatments. We use the latest technology and best quality products. All our staff are trained, qualified and experienced. Our service is professional and friendly and we always make our clients feel welcome, relaxed and well looked after.

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Services

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Comments

Reviews (written by customers after their visit)

4.5

Chain rating

Based on 84 reviews

5 stars 57
4 stars 17
3 stars 5
2 stars 2
1 star 3
  • Ambience
  • Cleanliness
  • Staff
  • Value
  • Body
  • Body Treatments (1)
  • Multi Polar Radio Frequency Treatment (4)
  • Spray Tanning and Sunless Tanning (6)
  • Face
  • Eyebrow and Eyelash Treatments (2)
  • Eyelash Extensions (6)
  • Face Lift - Nonsurgical (8)
  • Facials (6)
  • LVL Lashes (7)
  • Microdermabrasion (8)
  • Hair removal
  • Hollywood Waxing (1)
  • Intense Pulsed Light Therapy (IPL) (2)
  • Laser Hair Removal (1)
  • Waxing (5)
  • Massage
  • Indian Head Massage (1)
  • Reflexology (3)
  • Medical & Dental
  • Health Consultations (1)
  • Laser Treatments - Resurfacing (6)
  • Skin Tightening (2)
  • Tattoo Removal (2)
  • Teeth Whitening (2)
  • Nails
  • Manicure (16)
  • Pedicure (7)
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Have you been here? Write a review
Verified review Visited August 2015
Posted 1 day ago

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Verified review Visited August 2015
Posted 1 day ago
The therapist was nice and friendly., but there was no hand massage or even some hand creme. ..nail polish lasted 2 days instead the promised one week. ..

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Posted 2 weeks ago
Very disappointing service, shoddy management. Would NOT recommend this salon. Appointment was cancelled with two days notice due to staffing issues. Had to wait a week for another one while staff were trained. Had checked about the patch test as had had the treatment done before at two other salons and was told that was fine. Got to the appointment to be told needed to have the patch test as had been given the wrong information. Excuse was 'under new management' and had assumed had had the treatment done there before so no need to patch test again. Shoddy, shoddy management especially after I had waited for the appointment when could have had the treatment done elsewhere. In addition treatment room could do with attention as in need of a 'facelift'. Hopefully new management will address these areas. Have requested a refund from Wahanda customer service.

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Comments

2 days ago
We are very sorry about this misunderstanding. However we must stress that even though you had patch test and treatment done in another salon, we must ask you to do a patch test with us again. Customer safety is a priority.

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2 days ago
In response to the comment about customer safety. Do you really think I would put my own health and safety at risk?! Perhaps best to use your time to get management and salon issues sorted out than reply to honest and accurate comments posted about your service ( or lack of it in this case).

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Verified review Visited August 2015
Posted 2 weeks ago

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Verified review Visited June 2015
Posted 2 weeks ago

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Verified review Visited August 2015
Posted 3 weeks ago
Enjoyed my waxing here, the lady gave off good advice which I will be taking her up on the next app I book.

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Verified review Visited August 2015
Posted 3 weeks ago
Great experience. Ailsa is lovely. Will definitely be back. Salon nice and clean. Treatment room was relaxing. Not a lot of parking so best take public transport. This is a little gem.

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Verified review Visited August 2015
Posted 4 weeks ago
The girl that did my pedicure was really nice and aimed to please as I was quite picky. The place that the pedicure was done however was strange. I was sitting on a massage table that was really uncomfortable, and my feet never got bluffed which was disappointing.

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Verified review Visited July 2015
Posted 1 month ago

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Verified review Visited July 2015
Posted 1 month ago
Very through, took time to do it right. Nice friendly staff. Very informative would go again. New machines, clean place.

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Verified review Visited July 2015
Posted 1 month ago
Went fora microdermabrasion facial,found it to be very relaxing and I left with my face glowing and feeling good.The treatment room was tastefully decorated warm and cosy.An improvement would be somewhere to put your handbag etc.and a coat hangar or two to hang clothes rather than putting them on a hook.The staff are friendly I was offered a tea or coffee I also don't like the newish seat at the waiting area extremely uncomfortable too low and moves too easily slides into the window.Will I return, yes

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Verified review Visited July 2015
Posted 1 month ago
They wouldn't do it because I take steroids. I understand this as potentially the skin can come off. but I have had my eyebrows waxed in this shop numerous times. I was disappointed about this.

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Comments

1 month ago
We are very sorry Michelle that we couldn't go ahead with your HD brows treatment. This treatment involves more health risks than eyebrows wax and sometimes can't be carried out. Customers safety is always a priority!

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Verified review Visited July 2015
Posted 1 month ago

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Verified review Visited July 2015
Posted 1 month ago

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Verified review Visited July 2015
Posted 1 month ago
I had a CACI Non Surgical Face Lift and have awarded it 5 stars.

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Verified review Visited July 2015
Posted 1 month ago
very friendly staff. 0verall im pleased just n0t sure if they value client 0ver the m0ney but the result is yhe m0st imp0rtant thanks

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Verified review Visited July 2015
Posted 1 month ago
Lovely treatments, Clair and Kirsty were both great. Would definitely go back again and would recommend. Good value for money.

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Comments

1 month ago
we are glad you enjoyed your treatment and look forward to seeing you again :) xx

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Verified review Visited July 2015
Posted 1 month ago

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Verified review Visited July 2015
Posted 1 month ago
I had a Shellac File & Polish and have awarded it 5 stars.

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Verified review Visited June 2015
Posted 1 month ago
Katie was lovely and told me all about the treatment.
My results were amazing - so happy I've already re-booked!
Thanks very much 😀

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Comments

1 month ago
was it Kirsty who done your treatment? we are glad you enjoyed your treatment and look forward to seeing you back in the salon xx

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