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Venue rating

4.3

130 reviews

  • Ambience
  • Cleanliness
  • Staff
  • Value

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New ID Studios Manchester
New ID Studios Manchester
Lloyds Bank Building (First Floor Suite),
53 King Street, Manchester, M2 4LQ
United Kingdom

Salon

New ID Studios Manchester
Lloyds Bank Building (First Floor Suite),
53 King Street, Manchester, M2 4LQ
United Kingdom

Opening hours

Mon - Fri 8:45am - 8:00pm
Sat 9:00am - 8:00pm
Sun 10:00am - 6:00pm
  • Online scheduling not available

    Online bookings let you pick date/time for your visit.

  • eVouchers not accepted

    If you purchase an eVoucher you will need to book with the venue directly.

  • Wahanda gift voucher not accepted

    Wahanda gift vouchers are redeemable at over 2,500 locations. You must use it to pay as you would with cash.

New ID Studios Manchester part of New ID Studios

Makeovers can work miracles. They boost a woman’s self-esteem; give a glimpse of just how good she can look. New ID Studios are the UK’s premier makeover and photoshoot experts.

New ID Studios have a unique partnership with the prestigious Burlingtons Boutique hair salon and we’ve even created our own innovative make-up range – New ID Cosmetics – from sharing the insights of the hundreds of professional make-up artists working in our studios throughout the UK.

With our talented photographers, contemporary studios, lively atmosphere and beautifully hand-crafted, exclusive frame collections, we aim to capture our clients’ character and uniqueness to treasure forever.

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Services

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Comments

Reviews are written by our customers after their visit.

4.3

Chain rating

Based on 130 reviews

5 stars 94
4 stars 16
3 stars 7
2 stars 4
1 star 9
  • Ambience
  • Cleanliness
  • Staff
  • Value
  • Face
  • Beauty Treatments (14)
  • Facials (2)
  • Makeup Treatments (29)
  • Hair
  • Blow Dry (26)
  • Brazilian Blow Dry Keratin Treatment (2)
  • Hair Colouring and Highlights Treatments (7)
  • Hair Consulting (8)
  • Haircuts and Hairdressing (63)
  • Nails
  • Manicure (1)
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Have you been here? Write a review
Visited April 2013
Posted 1 year ago
I headed to Burlingtons for a cut and blow dry and to get my roots done. This was my first visit.
On arriving at the salon I was greeted by a very friendly and courteous young guy so my first impression was a good one.
However, once I was seated I felt that the atmosphere in the salon was lacking somewhat. It just felt really dull.
My hair stylist, Jamie, was pleasant enough but, once my hair was finished, I knew that I wouldn't be returning. The blow dry was exactly how I didn't want it! Also, he seemed unimpressed when I asked if he could remove the hair dye from around my hairline. I would have expected this to be done as soon as the colour was applied!!!

The only other comment I would make is that, during a 2 hour appointment, it would have been nice to have been offered a 2nd cup of tea/coffee etc....

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Visited April 2013
Posted 1 year ago
Love the style that I get when David cuts my hair, will be using again very soon, come away from the salon very pleased with my hair. would recommend this salon

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Visited February 2013
Posted 1 year ago
This was my second visit to Burlingtons and I was even more pleased on this visit.
I was looked after from start to finish given advice on styling and colour and I wasn't pressured at all.
Everyone commented on how good my cut and style looks and I would have no hesitation in recommending this salon. Thanks Wahanda!!

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Visited January 2013
Posted 1 year ago
another great cut from David, love my hair when he cuts it :) will use this salon as long as he works there. look forward to booking me my appointment soon.

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Posted 1 year ago
I purchased a voucher offering highlights, cut and blow from groupon for £29. I was advised when I arrived at the salon half a head only includes 20 foils, which was quite dissapointing as my hair is quite thick and long. I made it clear that I wanted my roots covering and wanted my blonde to be more vibrant. Once my hair was dried, the result wasnt what i expected. It was alot darker as he had put brown and blonde highlights in, which i wanted although he did say he would put the most blonde at the front to make it more brighter. I was very dissapointed with the overall result, because my dark roots were still showing and he never asked how Id like the front part of my hair cut, he just went ahead and did it before I could say anything. The stylist did not come across as friendly, never made conversation as I usually find in my local haridressers. I will definitely not be puchasing anymore vouchers for this salon as I think they dont think they treat the clients as well as they should do compared to the ones who pay full price. If I paid for the full amount without the discount (£107) then I would be utterly disappointed and would of complained but as it was only £29 I accepted that a cheap colour and cut is what I had recieved. I think they should definitely up their stakes and look into hiring better stylist who actually take the time and speak to their clients regarding what they want in a colour and a cut.

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Posted 1 year ago
I booked a photo session for my daughter and friend. and although the day was good. Make up really nice, was pressed to purchase loads of photos, but thankfully I wasnt taken in, I am yet to receive anything. My 3 months later, I have contacted them by phone and email loads of times, but had no reponse. i would hate for anyone else to waste their time andmoney on such a service, look elsewhere i'm sure there are better reputable salons out there.

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Posted 1 year ago
Friendly and professional salon. I was very happy with the stylist who looked after me- he was most helpful and did a fabulous job of cutting and styling my hair. I would highly recommend Burlingtons and plan to visit again soon.

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Posted 1 year ago
New ID makeovers are totally amazing. I went with three friends. I took the Deluxe one because I wanted a haircut and wash. Mine was fifty pounds. The other two took a deal that was pretty similar but had only dry hair styling. That one was twenty five pounds. Despite not having their hair washed it still looked really good. I just needed a darn good cut. The makeup was the best bit. We were all over the moon with how great we looked. All of the makeup artists that did our makeup were super great and had a long chat with us before we even started to find out about what kind of clothes we were going to wear in the shoot and what sort of makeup it was that we wanted. We were all treated as individuals and we loved that. We got lots of skin and makeup advice as well and it just went beyond what we expected and we all thought the staff were really nice and very friendly. The shoot was amazing. The photographer had lots of direction for us and was happy to tell us how to stand and pose and all that but what was really nice was that he let us put our own creativity into it as well. We had a lot of fun with the shoot and although most of the shots we chose were the ones under his directions we had a lot of fun with our own stuff and the best picture of all three of us together was dong our own thing. We all got a copy of that one. I am sure this is a great experience alone but its really amazing with close friends we all loved it.

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Visited November 2012
Posted 1 year ago
been here twice 1st time i loved 2nd time i did not like :( i rang to book with the same hairdresser, but when i got there i was booked with someone else and the guy i had was not in :( i showed a photo my hair style i had had before but ended up looking like a boy :( i really was upset with the cut, also when i arrived i handed in my voucher, but when i was going they wanted me to pay £40.00 for the cut :( i said id given in a voucher and they said ok and i left, but then about 20mins later i got a phone call saying i had an outstanding bill for my hair :( i informed them id given the voucher in, why would i not, as its only valid on that day! i then had to email another copy to them. I will think again about going here.

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Posted 1 year ago
I liked so much about the New ID Salon. For one it was clean, and for two the atmosphere was really inviting and warm and exciting, I could tell that I was going to have fun as soon as I got in the door, it was a lovely big room and there was a lot going on that made it such a thrill. I loved the staff, they were without exception very friendly indeed and they all seemed to be very good and professional doing their each individual bit of the makeover. I loved the makeup it was a lot better quality than I had expected and I went on to buy quite a a lot of it, the stuff they used on me during the experience and I have since brought quite a lot more online. The photo guy was really nice, he was good fun and made me feel very welcome. The pictures were great quality and I was happy with the price. The experience was really interesting and enjoyable and I would be more than happy to go again in the future and probably will because it’s a great way to spend a day a really nice environment with happy professional people who make you look and feel fantastic.

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Posted 1 year ago
I had been in two minds about having makeover since my sister suggested it to me over a year ago. I had read good and bad reports about not only New ID but other companies as well and not having a great deal of confidence I kept putting it off even though I really wanted some nice pictures of myself to boost my ego and a badly needed update of my image. One day, on one of my regular visits to the New ID website I saw there was a two for one promotion and decided I would feel fine if I went with a friend so I did that. We arrived at 10am and were offered Bucks Fizz cocktails that we went for! This was great way of getting rid of the last minute nerves, even though generally I would never be drinking alcohol at that time in the morning. By the time we both had exciting new hair cuts and our amazing new look makeup we were both ready to fly into action and the nerves at the photoshoot had changed into excitement. We both really enjoyed our photographer who was every encouraging and gave us some very easy direction on how to pose and look good for the camera. About 45 minutes later we sat open mouthed at how utterly amazing the shoot had worked because the pictures were really beautiful. We are both really happy that we went to New ID and I hope that anybody in two minds will read my experience and go along and enjoy it just as much as we did.

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Posted 1 year ago
I went to New ID on the advice of a friend who is sick to death of the fact that I am camera shy due to a birth mark that I have. I have never really found a way of concealing it and another friend of a friend had as similar problem and said that when she was at New ID they managed to find the right cosmetics and techniques to cover it up. I went along not expecting miracles but that is exactly what I got. The makeup they used covered up the mark to the point that on the prints I did not even need them to do an air brush job on it. I was impressed and looked so amazing in the pictures I was in tears in the viewing session! I have never been treated as well as I was at New ID the staff were lovely and very respectful of my problem and the whole experience has given me so much confidence. I feel so much better about myself now and learnt the techniques that I needed to cover it all the time and I brought the most amazing and long lasting products as well. New ID has changed my life and I highly recommend it.

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Posted 1 year ago
This experience gave me a huge boost to my ego that was badly needed after my partner of ten years left me for a girl ten years younger than me. After the usual blues a friend of mine suggested we go and have a makeover and so we went.
We booked online, straight off the New ID site and got a really good last minute deal as well. We went on a Saturday even though we were told by the lady on the phone at the customers services when we booked that it might me very busy and half the time we were there it could be that we would just be waiting for the staff to take care of us. We had nothing else on that Saturday so that was no bother to us at all.
We got in and had a few drinks of cocktail before we got our hair done. We both went for quite a big change and that was a bit of a leap of faith but one worth taking as we are both made up by our new styles. We then had our makeup done and really went outrageous on that as you can just wash it off after but it looked ultra fabulous and we were both made up with it.
We had to wait for a ages for our makeover so we had a quick flick of the hair to set it again just before we went in and they touched up my eye makeup where I had rubbed my eye.
The shoot was totally amazing and we both felt very confident because we looked so good. We had the shoot with three outfits each and they all came out really good, it was a bit of a task to chose the right shots but we got them last week and we are really made up with them. The staff are very nice, even if you are like us and a bit nervous of doing it all. Really good thing to do all round.

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Posted 1 year ago
Really loved the pampering I got at New ID while they transformed me from a scruff bag into a diva! I had such a good time there. I have worked on my parents farm for most of my life and recently decided to leave to do something else, so being a tom boy for ever this was a great way for me to find the woman inside me, get my head around a new hair cut and new makeup and take a fresh turn in my life. It felt really good to get all womaned up and the fifty pounds I paid was well worth it. I got a hair cut and style, makeup, a free print, I got a photo shoot, a private session, pictures were so good I would not have cared if everybody saw them and I got free Bucks Fizz as well and that was great because it sure took the edge off my nerves! The staff were great and thought it was quite cute that I have not had a hair cut or put on makeup in about a decade. They made me look and feel fabulous and I want to highly recommend New ID to girls that need to look more like girls, it sure worked for me!

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Posted 1 year ago
I very much enjoyed going to have a makeover at New ID with my cousin. She came over for the weekend just to go and enjoy this experience with me. We had such a terrific time, on Saturday we went off shopping for some special occasion clothes and after a bit of an evening practicing our poses and having such a giggle we turned up to New ID a bit hungover but ready to have a great time. We got a Bucks Fizz on arrival that acted a bit like a well needed hair of the dog, Bloody Mary would have been better, but it did the trick.We stated out getting our hair washed and conditioned and then cut and blow dried and styled, neither of us wanted anything too off the wall or different to what we already had but we were both very happy with the cut and the style was great. We had our makeup done and got rid of those bags under our eyes, it was a bit like watching a miracle take place, it was pretty incredible. Then we waited around or a while and took in what everybody else was having done at the studio before we got our turn in front of the camera. We both got hit with a fit of the giggles but the photographer soon got us on the right track, he was clearly very experienced in doing that and we had some incredible shots taken that really took our breath away during the viewing session. We both really loved the staff, and the atmosphere and we are over the moon with the pictures so it really was a very successful day.

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Posted 1 year ago
My husband and I both agree you would have a very hard time finding fault with anything that goes on at New ID. If I had to level any criticism at all it would be that the pictures are too good and that means that you end up spending a fortune on shots afterwards. I actually thought my husband was going to kill me at one point. It was just so hard to chose I decided to get one of the frames that holds 11 shots and today it arrived and it looks just incredible on the wall. We had such a fun time, I had the most lovely hair and makeup you could ever imagine and the girls in there made such a fuss of Burt it was wonderful, if it were not for the fact that I spent about four months pension on the pictures I think he would be up for going again next month! I think we will both be going back there for haircuts we were very impressed with the way that they did them and we both said it was the best cut we had had in years since our hairdresser died. We are both in our 70’s and had a great time so don’t let being a bit long in the tooth put you off this amazing experience.

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Posted 1 year ago
I went here last year and had a great time so this year I decided to go again but this time with my new boyfriend who was surprisingly well up for it. We booked a deal for two online and got the voucher a couple of days later, then phoned up,, booked and the next thing you know I am having a really amazing haircut and so is John. I got some really amazing makeup done that got his blood racing and he got a bit of a brush up too to even out the old complexion. Then feeling very confident with our new hair and looks and thanks to a couple too many Bucks Fizz cocktails off we trot in front of the lights and the camera and let it all hang out. We took along PJ’s for some fun shots but were not sure if we were going to have our pics taken in them or not, we thought we would wait and see how we felt about the photographer who was really friendly and really nice, so much so not only did we get some fun PJ shots we got down to my bra and knickers and his jocks so that was great because now we have some really sexy shots of us in the bedroom of the flat we just moved into and we both can’t stop looking at them. The New ID team are great and I loved both times I went with them.

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Posted 1 year ago
Had my hair cut by David Earl, an Artistic director, loved the cut, David was very friendly and chatty made me feel at ease, would definitely go again, was even given a loyalty card which I think is good. would recommend.

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Posted 1 year ago
Just enjoyed a second makeover with New ID, the last one was several years ago and I was glad to see that the salon is not only as good as it was before, actually it was better. The length of time you have to wait between having your hair done and having your makeup done has gone down dramatically. I had to wait a hour last time, I didn’t mind because it is fun to see everybody else getting a makeover but on the flip side it was also good to only have to wait ten minutes and concentrate on your own makeover. The makeup and hair was a dream, just like the last time. I had no actually had my hair cut since the last time so it is really good to have a style again! I am hopeless at makeup but really enjoy wearing it, it made me feel great to have it professionally done once more. The photo shoot was just as much fun as it was the last time but the shots were even better, it was a different photographer. I had a hard time choosing which ones to buy as I did before but this time there was no hard sales as there had been the time before. This time I got a free print and free Bucks Fizz, that made it even more fun and the staff were just as friendly as the last time. The cost had not really gone up so all in all I can honestly say I left one very satisfied customer.

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Posted 1 year ago
I had a fabulous time with New ID and the makeover team. They do great makeovers that make you look and feel amazing. I took three totally different outfits along to have a photoshoot in and they all came out really well. I loved the way that they did my hair and makeup in such a way that it suited all three outfits as if it was done just for that dress. The staff were super to me the whole time I was there and gave me lots of Bucks Fizz and moral support when I started to get a bit nervous about going into the photoshoot. I got on really well with the team and learnt a lot from them about how to do hair and makeup.
I felt really happy for the few hours I was in the salon, it’s a nice place to hang out and a nice place to take in a bit of pampering. The shoot resulted in some really amazing pictures, they brought tears to my eyes and I could not believe it was even me in half of them. Although the prints are not cheap by any stretch of the imagination I think they do offer value for money and are very good quality. I brought four and got one free and I was very happy with the price, the level of service and the makeover.

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