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Venue rating

3.6

7 reviews

  • Ambience
  • Cleanliness
  • Staff
  • Value

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IG1 4HS
United Kingdom

Hair Salon

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IG1 4HS
United Kingdom

Opening hours

Mon - Fri 9:00 am - 8:00 pm
Sat 9:00 am - 6:00 pm
Sun - Closed -
  • Accepts online bookings

    Online bookings let you pick date/time for your visit.

  • Accepts eVouchers

    If you purchase an eVoucher you will need to book with the venue directly.

  • Accepts Wahanda gift vouchers

    Our old Wahanda Gift Vouchers can still be redeemed at over 3,000 locations. Use them to pay as you would with cash. Please note, the Wahanda Gift Voucher's successor – the Wahanda Gift Card – can only be used for online purchases.

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Services

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Comments

Reviews (written by customers after their visit)

3.6

Chain rating

Based on 7 reviews

5 stars 1
4 stars 4
3 stars 1
2 stars 0
1 star 1
  • Ambience
  • Cleanliness
  • Staff
  • Value
  • Facials (1)
  • Haircuts and Hairdressing (1)
  • Indian Head Massage (3)
  • Thai Massage (1)
  • Waxing (1)
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Have you been here? Write a review
Verified review Visited November 2014
Posted 5 months ago
I went for a haircut and was left very happy with the result. Staff was very friendly and listened to my needs well. Treated my hair very gently. Will be coming back

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Verified review Visited August 2014
Posted 7 months ago
I booked an Indian Head Massage online via Wahanda on the same day. On arrival the manager explained that they did not know of my booking as they hadn't checked their website/emails. I was asked what I had booked and for when which wasn't at all professional. In the end they told the therapist to start the treatment and I was taken to the treatment room for massage/hair along with my mother who accompanied me throughout the treatment. There is a large room with glass sliding patio doors all the way along the front so there was absolutely no privacy. There was a small curtain to one side but noone thought to draw this before my treatment or shut the patio doors and therefore I had passers by staring and the noise of the road, traffic and people to listen to, not making for a very relaxing experience. I was also sat in a hair treatment chair for my massage which made the treatment quite uncomfortable as there was no real support for my back. The chair was also positioned right at the front of the shop about a foot away from the full glass patio doors so everyone could see all that was happening.
The treatment itself lasted around 25 minutes, the majority of time was spent initially putting oil on my scalp and then afterwards washing my hair and blow drying it. Had I known this would take up 1/2 of my treatment time I would not have booked this treatment. It should be clearly advertised that this was part of the process. After the treatment and as I was leaving the owner said again that he couldn't find any confirmation of my booking, which again I was embarrassed and shocked at as I had already explained to him that I'd bought it that morning. I felt as though they did not believe that I had booked the treatment. He told me that I should contact Wahanda to inform them I'd had the treatment, but I'd explained I'd already seen the confirmation. He also stated "I expect to see a very good review from you for our treatment" which again I thought was extremely inappropriate. Overall I would definitely not return to Nessa's as the overall experience was a poor one. The venue was not all all appropriate and I have to say I'm really disappointed with my purchase. On leaving the venue I was just relieved knowing that my treatment was over and that this would be the first and last time I visit.

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Verified review Visited August 2014
Posted 8 months ago
This review if for my therapist Yasmin, she is simply fabulour with her work. I could see atleast 3 customers who came asking just for her whilst my treatment and she seems to ace massages, facials besides waxing. I would recommend this therapist and treatmen. The place is a bit ok, a small shop conversation to allow 2-3 treatments at same time but I am less fussed about such things when the price is low.

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Verified review Visited July 2014
Posted 9 months ago
I gifted my mum with this offer and she loved it! Will to go again in future. Yasmine is a great therapist and knows what she's doing. Thanks Nessa. Looking forward to seeing you again in your new environment soon.

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Verified review Visited June 2014
Posted 9 months ago
Wonderful and so relaxing. Just hope that the venue either gets modernised or separate hairdressing from treatment room though as it does get little noisy at times. Beside that I will still book with Yasmin for my treatments. ����

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Verified review Visited June 2014
Posted 10 months ago
THE VENUE is awful, just a unit in an old shop with a curtain drawn across the treatment area. No privacy and i kept worrying about my bag when i had my eyes closed and i could hear the public wandering in. They kept me waiting over 20 mins too without any explanation or apology.
the facial itself was nice but you go partly for the experience so i won't go again

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Comments

10 months ago
I agree with privacy and I believe that the owner said she is going to open another unit just for the hairdressing and make the treatment room comfortable and relaxing in near future. I am looking forward to that as I love having my massage with them. They are friendly and value for money.

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Posted 10 months ago
I expected something different with Thai Massage but when I had this particular Thai Massage, I actually enjoyed it and came out more refreshed and relaxed. Would go back again. Yasmin was a great masseuse and knew what she was doing and was spot on with my pain points. I think it's a good value for money but the treatment room needs more privacy and quietness.

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