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Venue rating

3.9

239 reviews

  • Ambience
  • Cleanliness
  • Staff
  • Value

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Nail and Beauty Lounge Clapham North
Nail and Beauty Lounge Clapham North
211 Ascot Parade,
Clapham Park Road, London, SW4 7EX
United Kingdom

Nail Salon

Nail and Beauty Lounge Clapham North
211 Ascot Parade,
Clapham Park Road, London, SW4 7EX
United Kingdom

Opening hours

Mon - Tue 10:30 am - 7:30 pm
Wed 1:00 pm - 8:00 pm
Thur - Sat 10:30 am - 7:30 pm
Sun 11:00 am - 6:00 pm
  • Accepts online bookings

    Online bookings let you pick date/time for your visit.

  • Accepts eVouchers

    If you purchase an eVoucher you will need to book with the venue directly.

  • Wahanda gift voucher not accepted

    Our old Wahanda Gift Vouchers can still be redeemed at over 3,000 locations. Use them to pay as you would with cash. Please note, the Wahanda Gift Voucher's successor – the Wahanda Gift Card – can only be used for online purchases.

Nail and Beauty Lounge Clapham North   Last minute & off-peak
This venue offers discounts on off-peak appointments and last minute bookings.


The Nail and Beauty Lounge is situated on Clapham Park Road a five minute walk from Clapham North tube we specialise in Shellac Nails, Eyebrows and Lashes, as well as being recommended for our waxing services. We are open 7 days a week.

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Products used at this venue:

Services

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Comments

Reviews (written by customers after their visit)

3.9

Chain rating

Based on 239 reviews

5 stars 78
4 stars 92
3 stars 51
2 stars 9
1 star 9
  • Ambience
  • Cleanliness
  • Staff
  • Value
  • Body
  • Body Treatments (1)
  • Piercing (1)
  • Face
  • Eyebrow and Eyelash Tinting (9)
  • Eyebrow and Eyelash Treatments (8)
  • Eyebrow Threading (11)
  • Eyebrow Waxing (1)
  • Eyelash Extensions (15)
  • Facials (6)
  • HD Brows (15)
  • Hair
  • Hair Extensions (2)
  • Haircuts and Hairdressing (1)
  • Hair removal
  • Brazilian Waxing (11)
  • Hollywood Waxing (60)
  • Threading (7)
  • Waxing (11)
  • Massage
  • Chair Massage (6)
  • Deep Tissue Massage (7)
  • Foot Massage (6)
  • Indian Head Massage (1)
  • Therapeutic Massage (1)
  • Nails
  • Foot Scrub (8)
  • Gel Nails (40)
  • Manicure (16)
  • Nail Art (5)
  • Nail Extensions & Overlays (8)
  • Pedicure (22)
  • Two Week Manicure (17)
  • Two Week Pedicure (1)
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Have you been here? Write a review
Verified review Visited February 2015
Posted 19 hours ago
I went for HD Brows and I wouldn't go again. When I first looked at the mirror, I thought it looked amazing. The colour was not too light or dark- just right and the shape was ok but I came home and after one shower, the beauty is gone and now I can clearly see that my left and right eyebrows are totally different, one of them s is extremely thin. I am extremely careful with my eyebrows, and told the lady many times that I didn't want it thin and to grow it back to its original shape will take a month now!
I had some extra time so went for a manicure as well- worst manicure in London. It took literally 10 minutes. They didn't put my hands in the water to get the skin softer (never had this before), no use of vaseline, cream or any kind of products, my nailpolish is broken in 2 days. waste of 12 pounds.
Staff was nice, polite and friendly but that is not good enough to go back.

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Comments

4 hours ago
Dear Customer,

We have read your review should this be the case that both the treatments still less than 3 days have defaulted please contact us immediately as we are not in business to see customers dissatisfied.

My name is Marcy I'm am the salon manager my direct line is 02034413550.

Look forward to hearing from you
Nail and Beauty Lounge Clapham

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Verified review Visited February 2015
Posted 1 day ago
I had a Shellac Manicure and have awarded it 3 stars.

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Verified review Visited February 2015
Posted 2 days ago
Great place for just a quick cheap job. Friendly enough staff who didn't seem to mind when other people came in late for their appointments.

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Verified review Visited February 2015
Posted 2 days ago
Hello girls, I was there for a blow dry and I'm a bit disappointed with the result. The hairdresser was nice but I'm not sure she really knows how to do a blow dry…

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Verified review Visited February 2015
Posted 2 days ago
Went in last night to get my eyebrows shaped and both my brows and lashes tinted. If I could upload a picture here it would be easy for you to see the results but you will just have to take my word that the team here are awesome at these treatments! My lashes were dyed blue black, they take extra care so that your eyes don't sting while the dye is absorbing (which is quite a challenge) and they look so much better!

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Verified review Visited February 2015
Posted 3 days ago
An indian beautician made me a hollywood wax. She was very friendly and she did a good job.
I will book another hollywood wax

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Verified review Visited February 2015
Posted 3 days ago
The staff are lovely and the treatment was good. The premises itself could do with an upheaval, which I understand is happening very shortly.

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Verified review Visited February 2015
Posted 3 days ago
Friendly environment, nice staff, not very tidy but still there's a sort of cosy vibe which makes you feel tot confy and you get over the fact the place is not brand new.
would recommend it and I'll be back again.

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Verified review Visited February 2015
Posted 4 days ago
Always a pleasure coming to this Salon! The staff are always lovely and inviting.
Normally I am extrememly nervous when tinting my eyebrows but I walked out of there very happy!! She did a great job and made me feel very comfortable. Would highly recommend the HD brow, it looks great!
Will definitely be getting it on my next tint!!!

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Verified review Visited February 2015
Posted 5 days ago
Great manicure and pedicure, the girl was thorough. Staff were welcoming and friendly. Only negative is the shop needs to be a bit cleaner.

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Verified review Visited February 2015
Posted 6 days ago
First time having HD brows. Very happy with the shape and colour. The waxing and threading was not painful. The appointment took around 20 mins. I will definitely be going back.

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Verified review Visited December 2014
Posted 1 week ago
The manicure was very very good! They were very accommodating and friendly and felt like I could go back there anytime for all my beauty fixes. Thank you!

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Verified review Visited February 2015
Posted 1 week ago
My shellac manicure was a bit rushed and began to chip after a few days. Overall I've had much better manicures

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Comments

1 week ago
Dear Customer,
It is part of our company policy should customers have a default with any of our nail services you should contact us immediately and let us witness what has happen so that we can offer the best solution to suit you. You will see from our reviews our regular customers are very happy and have recommended us on this bases.

Please contact me and confirm when you had your nails done.

My name is Marcy I look forward to hearing from you within the next few days.

Thank you

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1 day ago
@marcy we did this but were not treated very nicely. we returned within an hour or 2. had to go elsewhere and pay again to have the work your salon did corrected

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Verified review Visited February 2015
Posted 1 week ago
I had a shellac manicure done. The beautician was very efficient and did a lovely job. Really pleased with the final result and would definitely go back

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Verified review Visited February 2015
Posted 1 week ago
I had eyelash extensions and HD brows. Whilst the eyelashes I have no complaints about, the brows were not HD Brows they were more standard tinting and waxing. The wax also left spots on my skin, I don't know whether this was the wax or the fact powder and concelor were applied to my brows after waxing.. I don't think it was worth £30 and i now am trying to get my skin back to normal.

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1 week ago
It's a shame you can not communicate when at ever stage of the service you were asked if you were happy with the process, please we would like you Georgia Connor to book an appointment with us again at the Lounge to redo your HD brows with a differ therapist if you wish.

My name is Marcy you will remember me I'm the manager at the lounge I will also call you to arrange this.

I look forward to our communication
Kind regards
Nail and Beauty Lounge

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Verified review Visited February 2015
Posted 1 week ago
The eyelashes extensions didn't make it past three days. I guess you get what you pay for but wouldn't recommend going for "semi-permanent" lashes because they aren't.

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1 week ago
Dear Siobhan,

Regarding your semi permanent lashes you had done at the Lounge. To all our customers we make it very clear within 7 days should any of the lashes come off please return and we will give you free Infills purely because we can not predict how they will be on each customer, this you have not done. But just for a matter of fact semi permanent does not mean they will stay on your lashes for ever and for the price we charge £20 we don't expect them too.

You are welcome to book an appointment for Infills should you contact us in the next few days.

Kind Regards

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Verified review Visited February 2015
Posted 1 week ago
I had a Hollywood Wax Special Offer and have awarded it 4 stars.

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Verified review Visited February 2015
Posted 1 week ago
I would love to be able to give a better review, however my experience at the Nail & Beauty Lounge fell way short of my expectations and I would not return to this venue or recommend it to friends.

My first impression of the venue was that it was a little chaotic - no problem with this, a lot of beauty salons don't really have dedicated reception areas and that's fine. The staff were really friendly and welcoming, and I was offered a drink - again, no problem here.

However, the problems began when I was shown to the treatment area. This wasn't a room, more a cupboard, behind a threadbare curtain which didn't even go to the floor, meaning anyone walking past would be able to see everything (!) The 'room' was messy, with boxes stacked against the wall, the therapist's coat and bag on the floor etc etc - I wouldn't mind it not being in a proper room, and indeed have had treatments in this sort of area before, but I think the least you can expect is that it is clean and tidy.

I had a Hollywood wax and I found it very painful, which is out of the ordinary for me. I'm not convinced proper Lycon was used, despite being assured that they were using Lycon - the wax was yellow in colour and seemed a lot thinner than usual. The therapist seemed to have difficulty when pulling it off, and repeatedly pinched and pulled at my skin during the treatment. There was also incredibly loud house music playing throughout - don't get me wrong, I love it on a night out, but when someone is determinedly pulling at your nether regions every 3 seconds, some whale song might have gone down better. When the ordeal was finally over, the area wasn't treated with professional-standard products as you would expect in a salon, but a bottle of Vaseline moisturiser... the therapist didn't do the buttock line, and I was also left with bits of hair and wax in various places. Also, I was given no direction as to how to position my legs etc - I've had a lot of waxes so I knew the drill, but it did strike me that it would be off-putting for someone new to waxing.

Thank god I only booked here because of an offer, meaning my wax only cost £20. Had it been full price, I would have been livid. Unfortunately I prepaid on Wahanda meaning the salon already had my money...

All in all, I think I could have done a better job myself and the standard of treatment/ambiance here isn't worth the money, even if there are offers on. Book somewhere else!

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Verified review Visited February 2015
Posted 1 week ago
Avoid! The treatment was quick, and I soon realised why: the beautician didn't do her job properly, and I left with loads of hair. Not ideal for a Hollywood wax (all off)! I also felt rushed out of the treatment room to make way for the next appointment, while they were running late to begin with!
The treatment "room" seemed unclean, and was separated from the rest of the salon by a curtain that wasn't long enough to cover the floor. The beautician also left the room after the treatment without much consideration for me and I was lucky no one walked past at that point or I would have been completely exposed...
The bathroom (which seemed to be used by both employees and customers) had no soap and no towel in it, which makes me wonder about the overall cleanliness of the place as I'm not sure employees have anywhere to wash their hands between customers...
Perhaps the other treatments are worth a visit, but do avoid getting waxed there.

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Verified review Visited February 2015
Posted 1 week ago
One of the least painful waxing experiences I've had. Jenny was quick and super professional, but friendly at the same time. I asked to get my brows shaped as well even though I hadn't booked, but they saw to me straight away even though it was a busy Friday evening. Great value for money, will definitely be returning.

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