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Venue rating

4.1

484 reviews

  • Ambience
  • Cleanliness
  • Staff
  • Value

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Muse of London
Muse of London
24 Mortimer Street,
London, W1T 3JP
United Kingdom

Hair Salon

Muse of London
24 Mortimer Street,
London, W1T 3JP
United Kingdom

Opening hours

Mon 10:00 am - 7:00 pm
Tue - Fri 10:00 am - 9:00 pm
Sat 9:00 am - 6:00 pm
Sun - Closed -
  • Accepts online bookings

    Online bookings let you pick date/time for your visit.

  • Accepts eVouchers

    If you purchase an eVoucher you will need to book with the venue directly.

  • Accepts Wahanda gift vouchers

    Our old Wahanda Gift Vouchers can still be redeemed at over 3,000 locations. Use them to pay as you would with cash. Please note, the Wahanda Gift Voucher's successor – the Wahanda Gift Card – can only be used for online purchases.

Muse of London   Off-peak
This venue offers discounts on off-peak appointments.

Muse of London is a quirky and relaxed Fitzrovia hair salon, situated just behind Londons' Oxford Street and a short walk from Oxford Circus, Tottenham Court Road and Goodge Street tube stations.

Their talented team of hair colour specialists deliver on-trend, but affordable hair colour and styling treatments using TIGI colour and styling products.

Since opening in 2013 with London's first ever Root Bar, Muse have added a Style Bar as well as the UK's first ever Bleach Bar. These, along with their main salon menu, allow staff to provide services for London ladies, gents and kids, with well-behaved dogs also welcome.

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Services

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Comments

Reviews (written by customers after their visit)

4.1

Chain rating

Based on 484 reviews

5 stars 197
4 stars 184
3 stars 54
2 stars 27
1 star 22
  • Ambience
  • Cleanliness
  • Staff
  • Value
  • Blow Dry (119)
  • Brazilian Blow Dry Keratin Treatment (82)
  • Hair Colouring and Highlights Treatments (79)
  • Hair Conditioning and Scalp Treatments (51)
  • Hair Consulting (4)
  • Haircuts and Hairdressing (322)
  • Ombre (5)
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Have you been here? Write a review
Verified review Visited February 2015
Posted 1 week ago
The stylist gave me an interesting ombré by leaving some of my old colour and darkening some parts of my hair, making it look more natural. I was able to sit in the chill out area and drink coffee and eat some biscuits which I thought was very nice. Overall a very nice experience and worth the money.

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Verified review Visited February 2015
Posted 1 week ago
I originally went to Muse of London a year or so ago but had started experimenting with other hairdressers – and been much less satisfied! I went back to Muse of London recently and had the best experience I’ve had in ages, loads of compliments since on both the colour and the cut – will definitely not be straying again!

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Verified review Visited January 2015
Posted 1 month ago
I had ombré dip dye done. I paid £48 and that doesn't include the blow dry,which I actually didn't mind. If you looking for quick and efficient service, it's the best!

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1 month ago
Thank you for your great review! Hope to see you in the salon soon! x

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Verified review Visited January 2015
Posted 1 month ago
I was early,showed to the free drinks area and could help myself. I was not left for very long.Very attentive stylist who made sure my hair was cut just how I wanted.I would highly recommend them.

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1 month ago
Thank you very much for the lovely feedback. Hope to see you soon in the salon again! x

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Verified review Visited December 2014
Posted 2 months ago
I think hair products they use to wash and condition hair smell lovely however water often was splashed in my ears and over my forehead, so would say they should be more conscious when rinsing hair.
At first I was under the impression I would be styled by Jen, who called me before my appointment to tell me they had an earlier slot if I could make it- which was great. Once I arrived I was quickly told it was a system error and it wouldn't be Jen but another member of staff. Which is not fine but thought ok. Once cutting my hair didn't listen to me at all didn't cut any layers or a side fringe which I asked for. I had to ask him to stop as he was cutting from a centre parting to do layers which I have never had before. He began blow drying with a paddle brush after my efforts of expressing I would like volume and if he could use a round brush.He then went on to say he's using a paddle brush to check the cut. Overall really bad experience, i came hear due to the raving reviews and was disappointed. No magazines nor refreshments were even offered to me. Would not recommend is your looking for a simple easy style with layers and side fringe. I found the hairdresser quite rude when I expressed I wasn't happy. He finished my hair which was nice but I would recommend this salon at all.

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Verified review Visited November 2014
Posted 2 months ago
Great hair cut and advise. Disappointing hair wash, most salons give full condition and head massage treatment but this part was fairly rushed. The important bit which was the haircut was very good.

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1 month ago
Hi Nicky, thank you for your feedback, we do appreciate it, and will look into it to constantly develop our services. Hope to see you soon in the salon again! x

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Verified review Visited November 2014
Posted 3 months ago
I had a Colour and Blow-Dry with Creative Director and have awarded it 5 stars.

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1 month ago
Thank you Lorenza for the amazing feedback! Hope to see you in the salon soon! x

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Verified review Visited November 2014
Posted 3 months ago
I had a Blow Dry and have awarded it 4 stars.

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1 month ago
thank you for your feedback! x

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Verified review Visited May 2014
Posted 4 months ago
Haircut was good but nothing inspiring.
The blow-dry was surprising complimentary - especially as i even got a comment from a complete stranger in the street soon after i left the salon!
The staff was nice, somehow my hairdresser was off and so the stylist who actually done my hair was, as a result, dealing with two costumers simultaneously. But I have to say that he dealt with us very well and extremely professional.

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3 months ago
Dear Zabrina, thank you very much for your review, it is much appreciated! Hope to see you back in the salon soon! xx

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Verified review Visited February 2014
Posted 5 months ago
I had a Bleach and Toner treatment which came out lovely. Muse of London is one of my favourite salons. There's a great area to relax and have a cup of coffee and the stylists do a great job.

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4 months ago
Thank you for the great feedback, hope to see you soon in the salon again! xx

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Verified review Visited September 2014
Posted 5 months ago
Gorgeous salon. Staff are friendly. Their lounge area where you can help yourselves to drinks is a nice touch. I only went for ombre which was pretty good. Although I probably wouldn't pay full price for it since it's so expensive. Might go back for haircut though.

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4 months ago
Thank you for the great feedback, hope to see you in the salon again soon! x

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Verified review Visited September 2014
Posted 5 months ago
I am a regular at this salon, been going here for over two years. I have Jamie, who always makes my hair amazing.

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4 months ago
Thanks for the great feedback, hope to see you in the salon again soon!

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Verified review Visited July 2014
Posted 6 months ago
I had a Wash, Cut and Blow-dry with TIGI Hair Treatment and have awarded it 3 stars.

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Verified review Visited July 2014
Posted 7 months ago
Judging from my experience this is a great place to go if you want a hair colourist who knows what they're doing but are looking for good value (for London) and are in a hurry. I've read some other comments from people who found the service impersonal, but I didn't find that - Mark (who bleached and toned my hair) was friendly, the self-service refreshment/waiting area was pretty chilled out and I liked the fact that you dry and style your hair yourself.

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5 months ago
Thanks for the great review Sammy and looking forward to see you in the salon again! xx

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Verified review Visited July 2014
Posted 7 months ago
I had a Wash, Cut and Blow-dry with TIGI Hair Treatment and have awarded it 4 stars.

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5 months ago
Thanks a lot for your feedback, hope to see you soon again! xx

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Verified review Visited July 2014
Posted 7 months ago
My haircut is fantastic! The hairdresser really listened to what I wanted and considered the options that would suit me best. We also had a lovely chat and I left feeling great.

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5 months ago
Thank you for the great review and hope to see you back again soon! xx

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Verified review Visited July 2014
Posted 7 months ago
The staff were brilliant and I am really happy with the ombré. The only thing I would say is that it is a shame the £85 doesn't include drying. I was sent to the self dry bar where there were some brushes to use but no products. I would have happily paid a bit more to have a blow dry done but at the time of booking I didn't realise that I was paying just for the colour. I would definitely recommend the salon and I will come back next time I need something doing.

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5 months ago
Thank you for feedback and review. Hope to see you in the salon again xx

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Verified review Visited July 2014
Posted 7 months ago
Really great experience. I was well looked after and my stylist was really attentive and interpreted what I asked for really well. I'm really impressed with the colour and would recommend Muse to anyone looking for great style at really good value for money.

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7 months ago
Thank you Natalie for the great review! Hope to see you in the salon soon again! xx

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Verified review Visited June 2014
Posted 7 months ago
I had a Wash, Cut and Blow-dry with TIGI Hair Treatment and have awarded it 5 stars.

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7 months ago
Thank you for the excellent rating Laura, hope to see you soon again! xx

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Verified review Visited June 2014
Posted 8 months ago
Great place to have your hair done. Love the salon. Will be going back again. Had a lovely girl cut my hair very friendly. Was quiet for a Monday night but I liked that as I was able to relax. They have massage chairs when ur having your hair washed- great!

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8 months ago
Thank you for the great review, hope to see you soon again! x

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7 months ago
Thank you for the great review! Looking forward to see you soon again! x

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