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Venue rating

3.7

3 reviews

  • Ambience
  • Cleanliness
  • Staff
  • Value

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Mollington Grange Wellbeing Centre
Mollington Grange Wellbeing Centre
13b Mollington Grange,
Parkgate Road, Mollington, Chester, CH1 6NP
United Kingdom

Wellness Centre

Mollington Grange Wellbeing Centre
13b Mollington Grange,
Parkgate Road, Mollington, Chester, CH1 6NP
United Kingdom
  • Online scheduling not available

    Online bookings let you pick date/time for your visit.

  • eVouchers not accepted

    If you purchase an eVoucher you will need to book with the venue directly.

  • Wahanda gift voucher not accepted

    Our old Wahanda Gift Vouchers can still be redeemed at over 3,000 locations. Use them to pay as you would with cash. Please note, the Wahanda Gift Voucher's successor – the Wahanda Gift Card – can only be used for online purchases.

Mollington Grange Wellbeing Centre

At Mollington Grange Wellbeing Centre, our aim is to exceed all expectations. We provide a range of treatments tailored to the needs of the individual with the overall aim of improving total wellbeing. As well as holistic treatments, we also offer a range of beauty treatments such as manicures, pedicures, facials, microdermabrasion, anti-cellulite treatments, Xtreme semi-permanent eyelashes and facial threading.

We believe that when people are centred, happy and healthy, natural beauty can shine through. Our range of holistic therapies, such as massage therapy, reiki and reflexology can help reduce stress, promote health and encourage wellbeing. The stresses and strains of modern day life can leave people burnt out and exhausted. It is our aim to help clients take time for themselves to relax, rejuvenate or pamper themselves.

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Services

Services at this venue are not bookable online. Why not check out the other bookable venues near Chester?
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Comments

Reviews (written by customers after their visit)

3.7

Chain rating

Based on 3 reviews

5 stars 2
4 stars 0
3 stars 0
2 stars 0
1 star 1
  • Ambience
  • Cleanliness
  • Staff
  • Value
  • Facials (2)
  • Indian Head Massage (1)
  • Reflexology (1)
  • Therapeutic Massage (3)
  • Waxing (1)
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Have you been here? Write a review
Posted 2 years ago
I was lucky enough to receive a gift voucher for Mollington Grange wellbeing center from my husband after the birth of my 4th child. And what a treat it was! I had the most relaxing and enjoyable afternoon. I enjoyed a hot drink in the reception area in between treatments, which gave me time to unwind and truly relax. The treatments were carried out to a high standard and the Murad facial is the best intensive facial I've ever had, giving fantastic results. I have since bought the Murad cleanser and moisturizer and I am extremely happy with them. They may seem expensive but they are top quality products and definitely worth it. At the end of the afternoon I felt thoroughly indulged and glowing! Rosa and all the staff were professional and gave an excellent service while at the same time there was a warm and friendly atmosphere which put me at ease and made my experience even more enjoyable. Thank you!!

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Posted 3 years ago
I visited this salon with my sister and was looking forward to a relaxing treatment. I am a fully qualified beautician and holistic therapist, so knew what to expect! That's always a problem.... you are fully aware when the treatment is not correct or the staff are not being as professional as they should be.

There is no washbasin in the treatment room - big disadvantage
The treatment room is next door to reception so the client can hear conversations word for word
The therapists are still undergoing training

The staff are very friendly, but didn't introduce themselves, so I didn't know the therapists name.
She wasn't qualified to the level she should have been to be carrying out treatments I was having.
I don't think that she washed her hands during the treatments, although I did ask her, but she would have had to go out of the room to do this. However, she was doing what should have been an Indian Head Massage, but it was a mini scalp massage, no Indian Head movements at all, so it is definitely not an Indian Head Massage, which she admitted when I asked her. After massaging my scalp, she went straight onto my facial WITHOUT washing her hands. This is absolutely not acceptable in the beauty industry; it is disgusting to be working on the head and hair and then to begin a facial - ugh.

In addition, when we were first taken into the room, both therapists stayed in the room while we got undressed. This is again totally unacceptable. There is no screen or privacy whatsoever.

I wrote to the manager to complain, but to date have never had a reply. The manager/owner was on holiday at the time, so I waited until she came back before I sent the e-mail. I note that Groupon are offering a 75 minute massage at this establishment at the moment. I would definitely NEVER recommend any treatments here.

Both of the therapists were young and very friendly and I put all the problems down to their inexperience and also the manager/owner's lack of interest in the satisfaction of their clients or the professionalism of their staff.

I do realise that all students have to perform treatments to get experience and I suspect that this salon is using Groupon's services to do this, which is fine in my opinion. I've been a student myself!! so do understand. However, there should be something in the small print that lets prospective clients know that their therapists are not fully qualified and are actually practicing on the clients.

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Comments

2 years ago
we attended also on a Groupon deal and whilst the staff were young they could not have been more friendly and helpful everywhere was very clean and we were not rushed. Our experience was very different and we can only recommend 5 stars from us for massage and microdermabrasion treatment thank you

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Posted 4 years ago
Great atmosphere, professional staff, many treatments to choose from. Definately worth a visit!

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