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Venue rating

4.4

926 reviews

  • Ambience
  • Cleanliness
  • Staff
  • Value

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Michael Barnes Hairdressing London
Michael Barnes Hairdressing London
224 Shaftesbury Avenue,
London, WC2H 8EB
United Kingdom

Hair Salon

Michael Barnes Hairdressing London
224 Shaftesbury Avenue,
London, WC2H 8EB
United Kingdom

Opening hours

Mon - Closed -
Tue - Wed 10:00 am - 7:00 pm
Thur - Fri 10:00 am - 8:00 pm
Sat 9:30 am - 6:00 pm
Sun - Closed -
  • Accepts online bookings

    Online bookings let you pick date/time for your visit.

  • Accepts eVouchers

    If you purchase an eVoucher you will need to book with the venue directly.

Michael Barnes Hairdressing London   Off-peak
This venue offers discounts on off-peak appointments.

Michael Barnes hairdressing salon is situated in the heart of London's Theatreland and has been established for over 25 years.

Michael Barnes has worked with top models, pop stars and actresses (including Keira Knightley and Lily Cole) and welcomes clients with a complimentary glass of wine before they are treated by his expert team.

The salon's approach is young, with a relaxed and friendly vibe designed to make you feel at ease and at home.

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Products used at this venue:

Services

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Comments

Reviews (written by customers after their visit)

4.4

Chain rating

Based on 926 reviews

5 stars 457
4 stars 329
3 stars 94
2 stars 25
1 star 21
  • Ambience
  • Cleanliness
  • Staff
  • Value
  • Balayage (6)
  • Blow Dry (177)
  • Brazilian Blow Dry Keratin Treatment (38)
  • Hair Colouring and Highlights Treatments (165)
  • Hair Conditioning and Scalp Treatments (97)
  • Hair Consulting (20)
  • Hair Extensions (1)
  • Haircuts and Hairdressing (717)
  • Ombre (6)
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Have you been here? Write a review
Verified review Visited July 2015
Posted 2 days ago
I had a haircut and it was nice. I think its good value fir money and I will definitely be going back there for my next treatment.

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Verified review Visited July 2015
Posted 5 days ago
I had a Ladies' Hair Cut and have awarded it 5 stars.

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Verified review Visited July 2015
Posted 6 days ago
had such a wonderful experience here. staff were friendly and courteous.
plenty of magazines and was offered a drink
most importantly blow dry was very well done.
will come again

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Verified review Visited July 2015
Posted 1 week ago
I love my time at this salon! They treat you like royalty and bee is amazing! So is the manager and everyone else too! They all help out and give their opinions and my hair has always been exactly how I wanted it! Never disappointed because they take their time and will do it again if there are any issues :-)

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Verified review Visited July 2015
Posted 1 week ago
The highlights I had over my parting were good and looked natural. The problem I have is that the hair closest to my face did not have bleach on so I have a dark line of hair surrounding my face, this makes the rest of my highlights look un natural. It also means the grey hairs on my temple have not been blended in with my highlights and are still as visible as when I first came in!

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Verified review Visited July 2015
Posted 2 weeks ago
Bee is amazing. She transformed my sun-parched curly hair into an impressive but easy to maintain style. Bee listended to my needs and produced superb results. I liked my cut so much, I went back for colour and highlights. Bee is patient and great at making you look good, but still look like you. Thanks Bee!

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Verified review Visited July 2015
Posted 2 weeks ago
Craig was so helpful and gave me exactly what I wanted. Great colour and great treatment. Would definitely come back again.

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Verified review Visited July 2015
Posted 2 weeks ago
I have recently had a haircut and highlights with Craig. He did a great job and the result is exactly what I was expecting. Highly recommend.

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Verified review Visited June 2015
Posted 2 weeks ago
Lovely lady hairdresser who made me feel comfortable and was very attentive and accurate. I would come back again for a trim.

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Verified review Visited June 2015
Posted 2 weeks ago
I had my hair done by Bee and she was absolutely fantastic. She was everything you would expect in a good stylist, she was very knowledgeable but listened and gave great advice. I was very happy when I left the salon and would highly recommend Michael Barnes an Bee as a stylist. She was very friendly and polite and to be fair, the best stylist I have had for a very long time! Thank you Bee.

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Verified review Visited July 2015
Posted 3 weeks ago
When I arrived for my appointment I was told that the hairdresser that this voucher applies to DOES NOT CUT SHORT HAIR. However, they were extremely apologetic and rescheduled my appointment for two days later with the manager of the salon (no price increase) and he gave an excellent cut. The staff were friendly, the products used were excellent and they do a wonderful coffee on top of a great cut.

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Verified review Visited July 2015
Posted 3 weeks ago
Fantastic atmosphere friendly staff really happy with my highlights, she paid a lot of attention to me, thank you so much Bee! Highly recommended xx

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Verified review Visited June 2015
Posted 3 weeks ago
Had a Ballayage and cut with Craig- was really friendly guy and salon and really happy with the results. He took time to understand what I wanted. He asked if I wanted to have subtle colour or more "wow factor". Since it was my first time getting my hair coloured I asked for it to be really subtle, because I was worried I wouldn't like a big change. In fact now I've had it done I wish if asked for more of a change because the colour is really well blended and natural. Now I trust him, if definatley go back and get a lighter colour! :) I phoned the salon when I booked my treatment, and they allowed me to get a cut at the same te as a dye for an extra £15 - really great value.

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Verified review Visited July 2015
Posted 3 weeks ago
I had a Ombre, Toner and Blow Dry - First Visit Only and have awarded it 5 stars.

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Verified review Visited June 2015
Posted 3 weeks ago
I had a Ombre, Toner and Blow Dry - First Visit Only and have awarded it 5 stars.

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Verified review Visited June 2015
Posted 3 weeks ago
I had a Ladies' Hair Cut and have awarded it 5 stars.

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Verified review Visited June 2015
Posted 3 weeks ago
The staff member who carried out the colouring was polite and warm. Hence, the 3 stars. This view cannot be transcended onto management however. I did not receive my full list of treatments and had left the salon in half the booked time. The after care sales service is non existent and I was told to come back to the salon so they could rectify their mistake. Even after explaining several times that I live in North Kent and that the journey time, cost and tense atmosphere would be too great to warrant the second visit, they still insisted on offering no partial refund and stated that the additions around the hair colouring (toner, treatment, finish) is discretionary on behalf of the salon even though it's listed as part of the package. This experience was both stressful and lacklustre. Nothing like my previous wahanda experiences which have exceeded my expectations. Wahanda themselves tried their best to rectify the situation but unfortunately once u pay for the treatment upfront it's the salons duty to refund you as they receive your payment directly and the funds do not get held by wahanda. My only regret is that I paid for my experience beforehand as if I had just booked an appointment then at least I would have been able to either refuse payment or insist on having the full list of treatments as advertised. Again I would like to say that other salons I have visited through wahanda have been excellent. This experience is not a reflection of wahanda but the individual salon itself.

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Comments

3 weeks ago
Hello Anonymous
Thank you for your feedback.
As we have explained to you over the phone, the discretionary service only applies to a toner, as it is not included in the price. Not all clients require a toner and it would be unfair for us to include it in the deal. That is why we made it complimentary to our clients. It is only used if needed and it says so in T&C. Treatment and finish you are referring to are part of the deal and are performed to every single client and were provided to you as well.
We would like to note that you have opted for Balayage instead of full head of highlights, that's why you left the salon quicker, it takes less time to perform Balayage.
As regards the money, it is held by Wahanda. But once the service is performed it is up to us to allow the money to be released to customers, as the money is held on our behalf.
Also, we would like to note that before you left our salon you were asked by the stylist and at the reception whether you were happy with the colour, you confirmed that and left the salon with a smile on your face.
Unfortunately you have raised your concerns with Wahanda and not with us directly. We have tried calling you and left voicemails to get in touch with us. However, calling us back 4 weeks after your appointment, asking for a refund is unreasonable.
We are sorry you were not happy with the service, but hope to see you again!

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Verified review Visited June 2015
Posted 4 weeks ago
Great experience here again. :) The stylist was very helpful in offering advice about managing the condition of my hair without being pushy about products.

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Verified review Visited June 2015
Posted 4 weeks ago
I booked a haircut with Bee, so I knew I would get a cut from a stylist in training. Overall the experience was good, though some key things were not checked (eg Bee cut my hair with a middle parting, when actually I wear a side parting).
Bee was very nice and friendly.

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Verified review Visited June 2015
Posted 1 month ago
Had an appointment with Bee and she was great as per all her other reviews. Would recommend :) would go again

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