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Venue rating

4.4

913 reviews

  • Ambience
  • Cleanliness
  • Staff
  • Value

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Michael Barnes Hairdressing London
Michael Barnes Hairdressing London
224 Shaftesbury Avenue,
London, WC2H 8EB
United Kingdom

Hair Salon

Michael Barnes Hairdressing London
224 Shaftesbury Avenue,
London, WC2H 8EB
United Kingdom

Opening hours

Mon - Closed -
Tue - Wed 10:00 am - 7:00 pm
Thur - Fri 10:00 am - 8:00 pm
Sat 9:30 am - 6:00 pm
Sun - Closed -
  • Accepts online bookings

    Online bookings let you pick date/time for your visit.

  • Accepts eVouchers

    If you purchase an eVoucher you will need to book with the venue directly.

  • Accepts Wahanda gift vouchers

    Our old Wahanda Gift Vouchers can still be redeemed at over 3,000 locations. Use them to pay as you would with cash. Please note, the Wahanda Gift Voucher's successor – the Wahanda Gift Card – can only be used for online purchases.

Michael Barnes Hairdressing London   Off-peak
This venue offers discounts on off-peak appointments.

Michael Barnes hairdressing salon is situated in the heart of London's Theatreland and has been established for over 25 years.

Michael Barnes has worked with top models, pop stars and actresses (including Keira Knightley and Lily Cole) and welcomes clients with a complimentary glass of wine before they are treated by his expert team.

The salon's approach is young, with a relaxed and friendly vibe designed to make you feel at ease and at home.

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Products used at this venue:

Services

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Comments

Reviews (written by customers after their visit)

4.4

Chain rating

Based on 913 reviews

5 stars 449
4 stars 325
3 stars 93
2 stars 25
1 star 21
  • Ambience
  • Cleanliness
  • Staff
  • Value
  • Balayage (5)
  • Blow Dry (176)
  • Brazilian Blow Dry Keratin Treatment (38)
  • Hair Colouring and Highlights Treatments (161)
  • Hair Conditioning and Scalp Treatments (96)
  • Hair Consulting (20)
  • Hair Extensions (1)
  • Haircuts and Hairdressing (710)
  • Ombre (4)
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Have you been here? Write a review
Verified review Visited July 2015
Posted 10 hours ago
I had a Ombre, Toner and Blow Dry - First Visit Only and have awarded it 5 stars.

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Verified review Visited June 2015
Posted 17 hours ago
I had a Ombre, Toner and Blow Dry - First Visit Only and have awarded it 5 stars.

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Verified review Visited June 2015
Posted 1 day ago
I had a Ladies' Hair Cut and have awarded it 5 stars.

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Verified review Visited June 2015
Posted 1 day ago
The staff member who carried out the colouring was polite and warm. Hence, the 3 stars. This view cannot be transcended onto management however. I did not receive my full list of treatments and had left the salon in half the booked time. The after care sales service is non existent and I was told to come back to the salon so they could rectify their mistake. Even after explaining several times that I live in North Kent and that the journey time, cost and tense atmosphere would be too great to warrant the second visit, they still insisted on offering no partial refund and stated that the additions around the hair colouring (toner, treatment, finish) is discretionary on behalf of the salon even though it's listed as part of the package. This experience was both stressful and lacklustre. Nothing like my previous wahanda experiences which have exceeded my expectations. Wahanda themselves tried their best to rectify the situation but unfortunately once u pay for the treatment upfront it's the salons duty to refund you as they receive your payment directly and the funds do not get held by wahanda. My only regret is that I paid for my experience beforehand as if I had just booked an appointment then at least I would have been able to either refuse payment or insist on having the full list of treatments as advertised. Again I would like to say that other salons I have visited through wahanda have been excellent. This experience is not a reflection of wahanda but the individual salon itself.

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Comments

1 day ago
Hello Anonymous
Thank you for your feedback.
As we have explained to you over the phone, the discretionary service only applies to a toner, as it is not included in the price. Not all clients require a toner and it would be unfair for us to include it in the deal. That is why we made it complimentary to our clients. It is only used if needed and it says so in T&C. Treatment and finish you are referring to are part of the deal and are performed to every single client and were provided to you as well.
We would like to note that you have opted for Balayage instead of full head of highlights, that's why you left the salon quicker, it takes less time to perform Balayage.
As regards the money, it is held by Wahanda. But once the service is performed it is up to us to allow the money to be released to customers, as the money is held on our behalf.
Also, we would like to note that before you left our salon you were asked by the stylist and at the reception whether you were happy with the colour, you confirmed that and left the salon with a smile on your face.
Unfortunately you have raised your concerns with Wahanda and not with us directly. We have tried calling you and left voicemails to get in touch with us. However, calling us back 4 weeks after your appointment, asking for a refund is unreasonable.
We are sorry you were not happy with the service, but hope to see you again!

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Verified review Visited June 2015
Posted 5 days ago
Great experience here again. :) The stylist was very helpful in offering advice about managing the condition of my hair without being pushy about products.

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Verified review Visited June 2015
Posted 6 days ago
I booked a haircut with Bee, so I knew I would get a cut from a stylist in training. Overall the experience was good, though some key things were not checked (eg Bee cut my hair with a middle parting, when actually I wear a side parting).
Bee was very nice and friendly.

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Verified review Visited June 2015
Posted 1 week ago
Had an appointment with Bee and she was great as per all her other reviews. Would recommend :) would go again

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Verified review Visited June 2015
Posted 1 week ago
I am so happy and impressed! Bee is absolutely superb, and she has made me want to come back. She is lovely, friendly, and explains things properly, unlike most stylists. The blow-dry is perfect. I really liked it here. Thanks, Bee - you're a star! Wish more were like you.

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Verified review Visited June 2015
Posted 1 week ago
I booked in to have a deep conditioning treatment and blowdry only to find when i got there, I was getting a better treatment than I thought I had booked! I was pampered and had a gorgeous head massage which isn't always given at other salons. The trainee technician I had was a young lady with brunette hair and she was very gentle with the combing of my knotty hair and really went the extra mile to ensure my hair was dazzling. I'll definitely be back.

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Posted 1 week ago
Amazing hair salon and the staff is fabulous!!!!!!!!!!!! I love the treatment I get at Michael Barnes! They are all exceptional Hairdressers!! The service is wonderful and I always feel like a superstar after leaving the salon. I recommend the salon to all near and far! Trust me when I say it is the place to be!!

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Verified review Visited January 2014
Posted 1 week ago
I had a Half Head Highlights, Cut and Finish and have awarded it 5 stars.

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Verified review Visited June 2015
Posted 1 week ago
Amazing service and amazing treatment! They took their time and did everything possible to make sure I was happy! My hairdresser bee was lovely and friendly

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Verified review Visited June 2015
Posted 1 week ago
I had a Ladies' Cut and Blow Dry and have awarded it 5 stars.

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Verified review Visited June 2015
Posted 1 week ago
I had a Ladies' Cut and Blow Dry and have awarded it 4 stars.

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Verified review Visited June 2015
Posted 1 week ago
The treatment was very thorough and one of the best blow dry I've had. I worth every penny. Particularly the stylist I had. Very tall guy, do not recall his name

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Verified review Visited June 2015
Posted 2 weeks ago
I had Craig, he was really welcoming, talked me clearly through my options and was an all round lovely guy! I've tried a few offers on Wahanda but this was by far the best value and most friendly and welcoming Salon I've been to! Would definitely recommend! Thanks Craig!

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Verified review Visited June 2015
Posted 2 weeks ago
I had a MoroccanOil Hair Mask Treatment & Blow Dry and have awarded it 4 stars.

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Verified review Visited June 2015
Posted 3 weeks ago
Really good value for money and excellent service. Bee was great and I was really happy with my haircut. She took the time to listen to what I was after and made sure I felt comfortable. Would definitely go back

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Verified review Visited June 2015
Posted 3 weeks ago
very convenient location. All the staff are friendly and nice. The stylist Radu is very patient and gave genuine advice! Will go back definitely.

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Verified review Visited June 2015
Posted 3 weeks ago
I had a MoroccanOil Hair Mask Treatment & Blow Dry and have awarded it 5 stars.

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