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Venue rating

4.4

50 reviews

  • Ambience
  • Cleanliness
  • Spa Facilities
  • Staff
  • Value

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The Malvern Spa
The Malvern Spa
Grovewood Road,
Malvern, Worcestershire, WR14 1GD
United Kingdom

Destination Spa

The Malvern Spa
Grovewood Road,
Malvern, Worcestershire, WR14 1GD
United Kingdom

Opening hours

Mon - Fri 6:30 am - 9:30 pm
Sat - Sun 7:30 am - 9:00 pm
  • Accepts online bookings

    Online bookings let you pick date/time for your visit.

  • Accepts eVouchers

    If you purchase an eVoucher you will need to book with the venue directly.

  • Accepts Wahanda gift vouchers

    Our old Wahanda Gift Vouchers can still be redeemed at over 3,000 locations. Use them to pay as you would with cash. Please note, the Wahanda Gift Voucher's successor – the Wahanda Gift Card – can only be used for online purchases.

The Malvern Spa

Want an oasis in a frantic world... the ultimate in health, beauty, relaxation and indulgence, with a brasserie, restaurant, bar, 32 highly sought-after contemporary bedrooms, a popular members’ health club with gym and studio, a unique 35°C 20-metre indoor-outdoor pool, four sense-stimulating heat and water rooms, an ice fountain, a national award-winning spa, holistic therapies, exclusive spa breaks, a private dining area... then welcome to The Malvern.

The Malvern is one of the most significant hotel and spa developments in the UK in recent times, providing first class spa and wellness facilities alongside luxurious accommodation and fabulous fine dining. The Malvern has received AA 4* grading and our chef has received one rosette.

Our central location in the heart of England makes The Malvern easily accessible from most parts of the country, so you can leave the real world behind you for a few hours, a few days, or as long as it takes. Step inside and immerse yourself in our luxurious range of ESPA and REN signature treatments, holistic therapies, and exclusive spa experiences, energise your body and mind in our wellness centre, enjoy the very best cuisine, or simply relax, recline and unwind in one of our 32 boutique hotel bedrooms. An exclusive spa experience always awaits you at The Malvern.

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Comments

Reviews (written by customers after their visit)

4.4

Chain rating

Based on 50 reviews

5 stars 26
4 stars 15
3 stars 7
2 stars 0
1 star 2
  • Ambience
  • Cleanliness
  • Spa Facilities
  • Staff
  • Value
  • Body
  • Body Treatments (1)
  • Body Wraps (2)
  • Steam and Sauna Therapy (3)
  • Face
  • Facials (8)
  • Fitness
  • Swimming (4)
  • Massage
  • Indian Head Massage (1)
  • Therapeutic Massage (14)
  • Nails
  • Manicure (4)
  • Pedicure (3)
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Have you been here? Write a review
Verified review Visited February 2015
Posted 2 weeks ago
This was a good experience for myself and my daughter. It was a lovely relaxing day which we both enjoyed. However we felt the staff service was not very efficient. We filled in the forms on arrival and waited a long time for them to be taken in. We had to sign for our flip flops but were never given any. The service for our lunch was very slow and the wine we ordered was forgotten and finally brought to us after we had finished eating. We both had facials but felt our experiences were different. I enjoyed mine but was not reminded to remove my necklace and not given any suggestions for facial care ( as my daughter was)

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Verified review Visited February 2015
Posted 2 weeks ago
Great half day spa, it felt very luxurious and relaxing. The hot pool leading outside is especially lovely, and I really enjoyed the sauna.

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Verified review Visited December 2014
Posted 1 month ago
I went for a One Night Spa Break and have awarded it 5 stars.

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Verified review Visited December 2014
Posted 2 months ago
I went for a The Malvern Spa Sunday Retreat and have awarded it 4 stars.

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Verified review Visited November 2014
Posted 2 months ago
Loved the easy, accessible layout, The chips in the Bistro were the best I have ever tasted, all staff we came into contact were very well trained, friendly and could not really do enough for you.
The indoor/outdoor pool is pretty amazing and the range of other spa facilities very good.

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Verified review Visited November 2014
Posted 3 months ago
I went for a The Malvern Spa Sunday Retreat and have awarded it 5 stars.

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Verified review Visited October 2014
Posted 4 months ago
I visited with my daughter on Sunday . Lovely tranquil place, staff, lovely and very helpful from when we arrived until we left. Lunch in the Brasserie was lovely. Very relaxing treratments and the quiet room was so lovely..... will definitely go back again.....

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Verified review Visited October 2014
Posted 4 months ago
Rooms were nice enough and comfortable. We did however find a bottle cap on the floor on arrival. The view from the room left alot to be desired. We were looking directly onto the flat roof of the building. The shower pressure was ok although the temperature was only luke warm. I mentioned it to recption twice- first I was told there was a problem with the boiler and will be fixed. There was no problems with the hot water from the sink though. When I complained again it was told it will be looked into. The spa area was nice and gave a very relaxing atmosphere. Breakfast was good. inner was ok although food quality could perhaps be a bit better. Overall an OK experience but not fantastic.

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Verified review Visited September 2014
Posted 4 months ago
I would recommend this Spa all day long really have a nice time, very polite staff and Karen who was in charge of the spa reception was a breath of fresh air, friendly, polite and willing to help. The hotel was clean and the room was spot on.

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Verified review Visited August 2014
Posted 5 months ago
I went for a One Night Spa Break and have awarded it 5 stars.

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Verified review Visited September 2014
Posted 5 months ago
Lovely spa, the outside of building looked non descript, they have spent the money inside where it matters, very relaxing

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Verified review Visited June 2014
Posted 7 months ago
We spent one day and one night at the Malvern Spa and we had a great time! Really good facilities with everything you can expect to find in a Spa. The treatment was excellent, the staff was very nice, polite and available. We'll definitely go back!

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Verified review Visited June 2014
Posted 8 months ago
I really enjoyed my stay, the place was beautiful and very relaxing. The food in the restaurant was to a high standard.

I would recommend this to family and friends and will be returning myself.

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Verified review Visited June 2014
Posted 8 months ago
My sister and I book a spa day at The Malvern every summer. Last week we spent another fabulous day there. The staff were friendly and helpful. I had a wonderful facial with Jessie who was lovely . Thank you Jessie! We had an enjoyable and very tasty lunch.The facilities were great, just loved the pools and saunas. Sitting out beside the pool sipping wine in the glorious sunshine was just heaven. The only minor disappointment was that I hadn't been pre warned when I booked the spa day that the gym would be out of use as the gym equipment was being upgraded and there weren't enough ingredients for the Pimms!!!However, this did not detract from another fabulous day at The Malvern. Thank you, worth every penny. Angie

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Verified review Visited May 2014
Posted 8 months ago
I went for a One Night Spa Break and have awarded it 3 stars.

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Verified review Visited May 2014
Posted 8 months ago
I went for a One Night Spa Break and have awarded it 5 stars.

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Verified review Visited May 2014
Posted 9 months ago
Excellent birthday weekend, couldn't have expected anything more really. Wonderful facial in totally relaxing surroundings. Spa facilities were lovely and invigorating.

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Verified review Visited April 2014
Posted 10 months ago
What a wonderfully relaxing visit we had to The Malvern Spa. The facilities were fabulous, the staff were friendly, courteous & so helpful, the room we had was lovely with a wonderful, comfy bed and the food was superb. I want to go again!

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Verified review Visited March 2014
Posted 10 months ago
Such a lovely place, the outdoor pool is amazing. Do not be put off by the location (in a business park) once inside its one of the best spa's I have ever visited.

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Verified review Visited March 2014
Posted 11 months ago
Just returned from a beautiful relaxing over night stay at Malvern spa. I am a regular returning customer simply for the quality of service received from the min I walk through the door. Staff are very professional but friendly helping u switch off from the minute arrive, the facilities r next 2 none, and the rooms are clean, ample in size and accompanied by essentials as well as the special touches to make ur stay the truly relaxing unwinding un stressful time that a spa should provide. I would visit once a month at least if could. Splendid place 2 take away the stresses of a hectic lifestyle. Visit to this spa revitalises u in no time

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