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Venue rating

4.1

173 reviews

  • Ambience
  • Cleanliness
  • Spa Facilities
  • Staff
  • Value

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Macdonald Portal Hotel Golf & Spa
Macdonald Portal Hotel Golf & Spa
Macdonald Portal Hotel Golf & Spa,
Cobblers Cross Lane, Cheshire, Tarporley, CW6 0DJ
United Kingdom

Hotel Spa

Macdonald Portal Hotel Golf & Spa
Macdonald Portal Hotel Golf & Spa,
Cobblers Cross Lane, Cheshire, Tarporley, CW6 0DJ
United Kingdom

Opening hours

Mon - Fri 6:30 am - 10:00 pm
Sat - Sun 7:00 am - 9:00 pm
  • Accepts online bookings

    Online bookings let you pick date/time for your visit.

  • Accepts eVouchers

    If you purchase an eVoucher you will need to book with the venue directly.

Macdonald Portal Hotel Golf & Spa part of Macdonald Hotel & Resorts

The Spa at Portal is the ultimate in luxury. Set in a sublimely beautiful setting in the heart of Cheshire, Pure indulgence is the order of the day. Relax in this supremely tranquil environment whilst enjoying precious time to revive mind, body and soul.

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Services

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Comments

Reviews (written by customers after their visit)

4.1

Chain rating

Based on 173 reviews

5 stars 78
4 stars 52
3 stars 32
2 stars 5
1 star 6
  • Ambience
  • Cleanliness
  • Spa Facilities
  • Staff
  • Value
  • Body
  • Body Exfoliation Treatments (11)
  • Body Treatments (9)
  • Cellulite Treatments (3)
  • Steam and Sauna Therapy (37)
  • Face
  • Beauty Treatments (1)
  • Facials (44)
  • Fitness
  • Golf (6)
  • Swimming (36)
  • Massage
  • Aromatherapy Massage (3)
  • Deep Tissue Massage (47)
  • Indian Head Massage (7)
  • Stone Massage Therapy (19)
  • Swedish Massage (1)
  • Therapeutic Massage (15)
  • Nails
  • Foot Scrub (2)
  • Manicure (15)
  • Pedicure (15)
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Have you been here? Write a review
Verified review Visited August 2015
Posted 4 days ago
Enjoyable couple of hours. Shame there is no jacuzzi in the swimming area and one-off the Saunas was broken. Enjoyable experience during treatment. Unable to find toilets within the spa area and had to go to the gym. At times during treatment could hear doors opening and people talking loudly which was off putting. Nice surprise getting a glass of prosecco with lunch and they accommodated requests to change parts of the set lunch which was nice. Could have had more food for the main part of lunch.

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Verified review Visited August 2015
Posted 4 days ago
Had a wonderful day, staff were very helpful from the time I booked until we left. The only thing I would have liked extra was the Rock Sauna working and it would have been nice to have a Jacuzzi but apart from that everything was great.

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Verified review Visited August 2015
Posted 1 week ago
I went for a Cream Tea Spa Day and have awarded it 5 stars.

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Verified review Visited August 2015
Posted 1 week ago
Great value day. Will be booking again Staff very helpful without being too attentive. Lunches upstairs were delicious but service was a little slow prob because there were so many weddings.

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Verified review Visited August 2015
Posted 2 weeks ago
I came with my daughter on a last minute deal it wss our first time thrilled with every thing definitely come again :) have told all my friends and family what a lovely experience we both had .

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Verified review Visited August 2015
Posted 2 weeks ago
I went for a Lime and Ginger Spa Day and have awarded it 5 stars.

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Verified review Visited August 2015
Posted 2 weeks ago
Yes, I would tell people about this experience. The machine to take the water out of the swimming costumes was broken and there were no bags left to put them in, but these were minor things. We thoroughly enjoyed the day and next time we will remember to take bottles of water!

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Verified review Visited August 2015
Posted 3 weeks ago
Excellent treatments. Nice facilities, friendly and professional staff and stunning location.
Only the lack of jacuzzi prevented me awarding full 5 stars.

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Verified review Visited August 2015
Posted 3 weeks ago
I went for a Spa Day Incl. 60 Minute Treatment for Two and have awarded it 4 stars.

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Verified review Visited August 2015
Posted 4 weeks ago
The staff were very welcoming and made us feel very relaxed. The treatments were excellent and my skin felt wonderful afterwards. The lunch and bubbly included in our spa day was good. Pool and steam rooms were good. The only thing I would say is that the shower area looked a bit tired and the shampoo etc in the cubicles could have been a better quality considering the brand of the hotel.

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Verified review Visited July 2015
Posted 1 month ago
Incredible value for money - great lunch, bubbly and 60 minute treatment for £50 each! Lovely pool, clean tidy changing rooms - brilliant day out!

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Verified review Visited July 2015
Posted 1 month ago
This was a treat for my mum and I after a stressful few months, overall we had a lovely day, the only downsides were that the aqua aerobics class started with no warning whilst we were in the sauna and this was very loud, my mums nail varnish was also on too thick and so even after leaving it the 30 minutes getting changed (carefully!) smudged it, that being said we had a brilliant day and would definitely go back! The ice room was magnificent!

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Verified review Visited July 2015
Posted 1 month ago
I would recommend highly for a relaxing spa day .
The only thing I would say is that a jacuzzi in the pool area would have made it perfect.

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Verified review Visited July 2015
Posted 1 month ago
Initially couldn't find the booking however gave complimentary drink whilst they looked. Asked if it was a special occasion and informed it was a 60th birthday treat. Staff couldn't have been better. Upgraded the room and a complimentary bottle of wine. In the restaurant another complimentary bottle of wine with a birthday card.
Excellent facilities room was beautiful staff were excellent. Definitely recommend and go back.

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Verified review Visited July 2015
Posted 1 month ago
I have been visiting Macdonald Portal annually for a spa day for a number of years and always enjoy the experience. There was some confusion as to the spa day package we were on when we arrived but this soon got sorted. The facilities are beginning to show their age and small details like the shower controls, tiles and air conditioning in the pool area need some upgrading. The treatment was excellent and the venue were very accommodating as to the time of the treatment.

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Verified review Visited July 2015
Posted 1 month ago
I went for a Spa Day Incl. 60 Minute Treatment for Two and have awarded it 5 stars.

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Verified review Visited June 2015
Posted 2 months ago
I went for a Spa Day Incl. 60 Minute Treatment for Two and have awarded it 4 stars.

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Verified review Visited June 2015
Posted 2 months ago
My friend and I were looking for a spa day deal and came across one here. We were amazed by the value of what we got for the price. The spa has a lovely professional feel and look to it. The staff were very helpful and answered any questions we had. The facilities were fantastic and we loved all of the various steam rooms and saunas. Both of us had a full body massage which were brilliant and so relaxing. We used the spa lounge and were grateful for the complimentary hot drinks and fresh fruit. The relaxation room was wonderful to just sit and chill in, we particularly liked the duvets available so we could snuggle up on the lounger-style chairs. Lunch was lovely and we were pleasantly suprised with what was included in our 'box deal', the glass of prosecco was a lovely touch too. Overall we were very impressed and had no negative comments about our day. We came away extremely relaxed and would definitely go back again!

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Verified review Visited June 2015
Posted 2 months ago
I went for a One Night Girlie Spa Break Getaway and have awarded it 5 stars.

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Verified review Visited June 2015
Posted 2 months ago
I had a lovely day at the spa with my mum. Very relaxing atmosphere, lovely staff and great facilities. Would go again.

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