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Venue rating

4.3

56 reviews

  • Ambience
  • Cleanliness
  • Spa Facilities
  • Staff
  • Value

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Macdonald Kilhey Court & Spa, Wigan
Macdonald Kilhey Court & Spa, Wigan
Macdonald Kilhey Court, Wigan,
Chorley Road, Standish, Worthington Lakes, WN1 2XN
United Kingdom

Hotel Spa

Macdonald Kilhey Court & Spa, Wigan
Macdonald Kilhey Court, Wigan,
Chorley Road, Standish, Worthington Lakes, WN1 2XN
United Kingdom

Opening hours

Mon 10:00 am - 8:00 pm
Tue - Wed 10:00 am - 6:00 pm
Thur - Fri 10:00 am - 8:00 pm
Sat - Sun 10:00 am - 6:00 pm
  • Accepts online bookings

    Online bookings let you pick date/time for your visit.

  • Accepts eVouchers

    If you purchase an eVoucher you will need to book with the venue directly.

Macdonald Kilhey Court & Spa, Wigan part of Macdonald Hotel & Resorts

Vital Health & Wellbeing is a hotel spa within the Macdonald Kilhey Court hotel.

Staff offer a full range of beauty and Elemis body treatments alongside indulgent packages and overnight stays.

Vital Health & Wellbeing's relaxing beauty treatment rooms are illuminated only by candle light and soundtracked by natural sounds, making them an ideal place to de-stress.

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Services

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Comments

Reviews (written by customers after their visit)

4.3

Chain rating

Based on 56 reviews

5 stars 25
4 stars 21
3 stars 7
2 stars 2
1 star 1
  • Ambience
  • Cleanliness
  • Spa Facilities
  • Staff
  • Value
  • Body
  • Body Exfoliation Treatments (2)
  • Steam and Sauna Therapy (13)
  • Face
  • Facials (22)
  • Fitness
  • Swimming (13)
  • Massage
  • Deep Tissue Massage (19)
  • Foot Massage (2)
  • Hand Massage (3)
  • Stone Massage Therapy (7)
  • Swedish Massage (5)
  • Therapeutic Massage (5)
  • Nails
  • Foot Scrub (2)
  • Manicure (5)
  • Pedicure (4)
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Have you been here? Write a review
Verified review Visited August 2015
Posted 1 day ago
Facilities could do with updating as relaxation room noisy, but staff couldn't have been more helpful or friendly and treatments and afternoon tea were lovely.

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Verified review Visited August 2015
Posted 1 week ago
I went for a Spa Day for Two and have awarded it 4 stars.

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Verified review Visited August 2015
Posted 2 weeks ago
I went for a One Night Indulge and Revitalise Spa Break and have awarded it 4 stars.

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Verified review Visited July 2015
Posted 2 weeks ago
This is the second time I have been to Kilhey, the first was great-although one of the heat experience rooms was out of service. The massage and facial which my friend and I received in the couples room was spot on although I was a little concerned that my therapist had a cold and prayed it was just hay-fever. The pool was basically just ours and it was lovely and peaceful.
On our second visit we were greeted in the locker room by the girl taking the aqua aerobics class that was about to take place in the pool and she invited us to join in which was great fun. At this time there were men working in the room that had been out of order on our first visit and I thought it a bit off they were there with their workstuff lying about. I went for my treatment first which again was superb and I now think something in the room that upsets the noses of the poor therapists and she was sniffing too somewhat. It wasn't the most peaceful room, it sounded like someone was having a meeting in the room next door, they weren't, but that's what it sounded like. What I think it really was was my friend chatting to a really nice member of staff as she had got a bit wary of being in the now deserted pool area with the workmen carrying on with their stuff behind the loungers.
Lunch was very nice both times, a healthy salmon bento box with eton mess, nom.
We then returned to the pool the baby swim class had started and the parents were using the chairs and unfortunately the workmen were using the loungers as work benches. We gave up at this point as there was no chance of relaxing now and this rather spoilt the end of our day. I think we should have been warned about this before we got there.
We might go back as it is good value for money and the staff in both the spa and hotel are lovely, we shall see!!

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Verified review Visited August 2015
Posted 3 weeks ago
I booked a package deal for a weekend away with my partner. Upon arrival we was amazed by the beautiful buildings and surroundingsx. As we arrived to our room i was disappointed to find that the bottle of prosecco i had paid for and the fruit wasn't there. The view out of our window was a moss brick wall.
When we went down for our evening meal we was given a set menu which i was not informed about at the time of booking so i was very disappointed with that. Then we was charged £4.95 for a bottle of water. The food is excellent but i would have liked more choice.
The shower in our room took over 5mins to warm up and it has no power behind it at all.
The spa is beautiful the staff are fantastic but the second you go down stairs to the small swimming pool your relaxed mood changes. It could do with up dating.
Overall our stay was nice and i think i would return just not for a spa weekend. I dont think i got great value for money.

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Verified review Visited July 2015
Posted 1 month ago
Enjoyable and relaxing. Only negative was that we weren't very keen on the boxed lunch we received. Everything else was fine

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Verified review Visited July 2015
Posted 1 month ago
Staff were lovely, friendly and welcoming. Treatments were relaxing and just what we needed! Lunch was delightful!

A really enjoyable day! Thank you Kilhey Court!

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Verified review Visited June 2015
Posted 2 months ago
The evening meal was fantastic. We were offered the option of 3 courses from the market menu (which did look very nice but neither of us really like desserts) or £25 towards the a la carte menu and it was amazing. I couldn't fault it. Great selection of wines too. Not cheap but I was happy to spend the money for the quality. The room was very comfortable with a bit of a retro feel. Everything you could need. The cooked breakfast was somewhat of a disappointment, I was gobsmacked they charge guests £17.50 for it! I've had better from weatherspoons but it did the job just fine and the continental buffet did make up for it a little. The spa staff were very friendly and made us feel at ease. The massage was brilliant! The actual spa facilities were not out of this world but a relaxing walk around the reservoir in the grounds made the day perfect. I would definitely book this package again and recommend to friends.

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Verified review Visited June 2015
Posted 2 months ago
I went for a Spa Day for Two and have awarded it 5 stars.

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Verified review Visited May 2015
Posted 3 months ago
I went for a Ultimate Pamper Day for Two and have awarded it 4 stars.

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Verified review Visited April 2015
Posted 4 months ago
My daughter and I spent the day here for a Mothers day treat and really enjoyed the experience including the treatments and a nice lunch with wine included

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Verified review Visited March 2015
Posted 4 months ago
We had a great stay and will book again the treatments were brilliant staff were great, well deserved rest just what the doctor ordered

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Verified review Visited March 2015
Posted 5 months ago
I went for a Mother's Day Spa Day for Two and have awarded it 3 stars.

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Verified review Visited February 2015
Posted 5 months ago
I went for a Ultimate Pamper Day for Two and have awarded it 5 stars.

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Verified review Visited February 2015
Posted 6 months ago
Poor start but ended well, would give 9 1/2 out of 10, spa needed more cups glasses and drinking water

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Verified review Visited January 2015
Posted 6 months ago
I went for a Afternoon Tea Special and have awarded it 5 stars.

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Verified review Visited February 2015
Posted 6 months ago
I went for a One Night Ultimate Spa Break and have awarded it 4 stars.

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Verified review Visited January 2015
Posted 6 months ago
I went for a One Night Luxury Spa Break and have awarded it 4 stars.

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Verified review Visited January 2015
Posted 7 months ago
Really enjoyable day, would definitely recommend this experience. Staff where very attentive and met all our needs and expectations. The spa area was extremely relaxing

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Verified review Visited October 2014
Posted 7 months ago
Excellent !!! I will definitely be going again soon was amazing our room got an upgrade and our treatment plus our meal and the food it's to die for !!

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