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Venue rating

4.1

132 reviews

  • Ambience
  • Cleanliness
  • Spa Facilities
  • Staff
  • Value

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Macdonald Hill Valley Hotel, Golf & Spa
Macdonald Hill Valley Hotel, Golf & Spa
Macdonald Hill Valley Hotel, Golf & Spa,
Tarporley Road, Whitchurch, Shropshire, SY13 4HA
United Kingdom

Hotel Spa

Macdonald Hill Valley Hotel, Golf & Spa
Macdonald Hill Valley Hotel, Golf & Spa,
Tarporley Road, Whitchurch, Shropshire, SY13 4HA
United Kingdom

Opening hours

Mon - Fri 6:30 am - 10:00 pm
Sat - Sun 7:00 am - 9:00 pm
  • Accepts online bookings

    Online bookings let you pick date/time for your visit.

  • Accepts eVouchers

    If you purchase an eVoucher you will need to book with the venue directly.

  • Accepts Wahanda gift vouchers

    Our old Wahanda Gift Vouchers can still be redeemed at over 3,000 locations. Use them to pay as you would with cash. Please note, the Wahanda Gift Voucher's successor – the Wahanda Gift Card – can only be used for online purchases.

Macdonald Hill Valley Hotel, Golf & Spa part of Macdonald Hotel & Resorts

Calming natural tones, soft music and the gentle fragrance of essential oils pervade our 8 treatment rooms and candlelit Relaxation Suite. Wrapped in a fluffy bathrobe and slippers, you will be transported to a timeless zone of tranquillity and relaxation as you sample full body pampering.

A visit to our Vital Health & Wellbeing Club is a treat for both body and mind. Enjoy a leisurely swim in the sparkling waters of our 20m heated indoor pool, or simply lie back and enjoy the parkland views from a poolside lounger as you relax. Our air-conditioned gym boasts the latest cardiovascular Technogym equipment; after your workout, visit the thermal suite, or retreat to the candlelit hush of our treatment room, where trained therapists work their magic on your body, mind and spirit with spa and beauty treatments designed to relax and uplift you.

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Services

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Comments

Reviews (written by customers after their visit)

4.1

Chain rating

Based on 132 reviews

5 stars 44
4 stars 55
3 stars 25
2 stars 7
1 star 1
  • Ambience
  • Cleanliness
  • Spa Facilities
  • Staff
  • Value
  • Body
  • Backcials (2)
  • Body Exfoliation Treatments (10)
  • Body Treatments (1)
  • Body Wraps (1)
  • Rasul and Mud Treatments (18)
  • Steam and Sauna Therapy (3)
  • Face
  • Facials (32)
  • Men's Facial (7)
  • Fitness
  • Swimming (3)
  • Massage
  • Aromatherapy Massage (4)
  • Deep Tissue Massage (44)
  • Foot Massage (6)
  • Indian Head Massage (2)
  • Stone Massage Therapy (11)
  • Therapeutic Massage (23)
  • Nails
  • Foot Scrub (7)
  • Manicure (11)
  • Pedicure (13)
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Have you been here? Write a review
Verified review Visited February 2015
Posted 4 days ago
I went for a Afternoon Tea Spa Day and have awarded it 5 stars.

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Verified review Visited February 2015
Posted 1 week ago
I went for a Winter Madness and have awarded it 5 stars.

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Verified review Visited February 2015
Posted 1 week ago
My wife and i visited on Thursday 19th all i can say that it was a most enjoyable stay
Every member of staff that we encountered were polite and very helpful right through
I would defiantly return

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Verified review Visited February 2015
Posted 1 week ago
Excellent all round. Great facilities, friendly welcoming staff and treatments were wonderful. The day spa package was very good value for money. Would definitely recommend to anyone.

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Verified review Visited February 2015
Posted 1 week ago
Afternoon tea was poor - cold dry scones and for the price you didn't get very much. There weren't equal amounts of each sandwich, it would have been nice to have a teapot and hot water to use as the water that was left out for us to use wasn't very hot. My deep tissue massage wasn't very good. Far too soft despite asking for it to be firmer. I didn't feel relaxed afterwards at all.

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Verified review Visited February 2015
Posted 1 week ago
Had a lovely day relaxing with friends. We had our treatments later in the day so had ordered afternoon tea at 2.45 . By 12 pm we felt like some snacks, but nothing was on offer. Fruit, dryed fruit or biscuits would have been good with tea and coffee offered. We all felt the room temperature was a little cool. Treatments were great and enjoyed.

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Verified review Visited February 2015
Posted 1 week ago
I went for a Winter Madness and have awarded it 4 stars.

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Verified review Visited February 2015
Posted 1 week ago
Everyone was really polite and we all had a lovely day. Would recommend this Spa to everyone. Great value for money

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Verified review Visited February 2015
Posted 3 weeks ago
Staff friendly and helpful. Lovely location. Breakfast brilliant, dinner needed a bit of i or event, and portions rather smsll

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Verified review Visited January 2015
Posted 4 weeks ago
I went for a Ultimate Winter Wonderland and have awarded it 4 stars.

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Verified review Visited January 2015
Posted 1 month ago
Definitely a place to visit. Only real disappointment was no jacuzzi and the refreshments area was very cold. Best back massage ever!

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Verified review Visited January 2015
Posted 1 month ago
I went for a Refresh & Revive and have awarded it 5 stars.

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Verified review Visited January 2015
Posted 1 month ago
I went for a Girls Night In and have awarded it 3 stars.

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Verified review Visited January 2015
Posted 1 month ago
Beautiful hotel with stunning grounds. Fantastic rural location, so a brilliant drive up there from Telford. Brilliant break for me and my mum. Spa facilities out of this world! The only negative thing was that dinner was not served until 6.30pm and after a full day of treatments me and my mum were starving! Should of been some sort of food and beverage service but sadly the bar was closed so we had to wait for the main restaurant to open. Also had to keep asking for our extras such as the champagne and bath bombs which should have been included as part of our deal. No bath bombs and the alternative, supplied, which wasn't great (bit of chocolate and fruit on a plate!) Also we found the hotel quite cold, other than that though very highly recommended for a spa stay. x

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Verified review Visited January 2015
Posted 1 month ago
Sauna and steam room were out of use so only had swimming pool. No jacuzzi at venue. Lunch was delicious

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Verified review Visited January 2015
Posted 1 month ago
I went for a Blissful Spa Day and have awarded it 3 stars.

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Verified review Visited December 2014
Posted 1 month ago
Rather alot of people spoilt the atmosphere especially in the relaxation room where there was no room at all we went in there several times and could not sit or lie down at all . Alot of people in the pool spoilt by a few men swiming up and down and splashing everyone as they passed l think they thought they owned the pool no consideration for others. Everything else was fine the staff & treatment were perfect

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Verified review Visited December 2014
Posted 1 month ago
I went for a Mud Rasul Spa Day for Two and have awarded it 5 stars.

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Verified review Visited December 2014
Posted 1 month ago
Our day at the Macdonald Hill Valley Spa was extremely relaxing, which was just what was needed. We were well looked after by the very friendly staff and received a brilliant value for money spa day. This was the second time I have visited the spa at Hill Valley and I hope to be back again very soon. Highly recommended.

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Verified review Visited December 2014
Posted 2 months ago
Went on Sunday 28th as I purchased a spa day for my Daughters for Christmas , Last minute .com offer was to good to miss. On arrival we were greeted by friendly staff, one of which gave us the tour of every thing we needed .
Sunday morning note as a family swimming time until 12 so if you are planning to go on Sunday leave until after that.
Once they had gone the pool was nice a quite, steam rooms were great, tea and coffee and water available up stairs . the relaxing room was blissful, massage was divine , all in all a very nice day spent at the hotel , and staff very friendly

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