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Venue rating

3.9

70 reviews

  • Ambience
  • Cleanliness
  • Spa Facilities
  • Staff
  • Value

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Macdonald Frimley Hall Hotel & Spa
Macdonald Frimley Hall Hotel & Spa
Macdonald Frimley Hall Hotel and Spa,
Lime Avenue (Off Portsmouth Road), Camberley, Surrey, GU15 2BG
United Kingdom

Hotel Spa

Macdonald Frimley Hall Hotel & Spa
Macdonald Frimley Hall Hotel and Spa,
Lime Avenue (Off Portsmouth Road), Camberley, Surrey, GU15 2BG
United Kingdom

Opening hours

Mon - Fri 6:30 am - 9:30 pm
Sat - Sun 8:00 am - 9:00 pm
  • Accepts online bookings

    Online bookings let you pick date/time for your visit.

  • Accepts eVouchers

    If you purchase an eVoucher you will need to book with the venue directly.

Macdonald Frimley Hall Hotel & Spa part of Macdonald Hotel & Resorts

The Vital Health, Fitness and Beauty Club at Macdonald Frimley Hall Hotel provides some of the finest facilities in the area, perfect for relaxing after a hard day’s work or play.

Vital Beauty at Macdonald Frimley Hall is an idyllic sanctuary in which to de-stress and invest in yourself. Relax in one of our beauty treatment rooms, illuminated only by candle light, and listen to natural sounds whilst the finest of products are applied by our professionally trained therapists.

We have carefully selected skincare house Elemis to ensure your spa experience provides the very best in treatment technology and product quality. Surrender to your personal beauty therapist by reserving some time and allowing her to create a sequence of therapies and treatments to suit your immediate needs.

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Services

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Comments

Reviews (written by customers after their visit)

3.9

Chain rating

Based on 70 reviews

5 stars 14
4 stars 34
3 stars 17
2 stars 3
1 star 2
  • Ambience
  • Cleanliness
  • Spa Facilities
  • Staff
  • Value
  • Body
  • Body Exfoliation Treatments (3)
  • Body Treatments (6)
  • Steam and Sauna Therapy (7)
  • Face
  • Beauty Treatments (2)
  • Eyebrow and Eyelash Treatments (1)
  • Facials (22)
  • Men's Facial (2)
  • Fitness
  • Personal Training (1)
  • Swimming (11)
  • Massage
  • Aromatherapy Massage (1)
  • Deep Tissue Massage (23)
  • Foot Massage (3)
  • Stone Massage Therapy (1)
  • Therapeutic Massage (8)
  • Nails
  • Manicure (9)
  • Pedicure (8)
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Have you been here? Write a review
Verified review Visited July 2015
Posted 2 weeks ago
Nice hotel but very busy. Treatments were good. Dinner was surprisingly good but when it got busy the service was a bit lacking.

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Verified review Visited August 2015
Posted 2 weeks ago
The actual Spa and Treatments were amazing the best I have ever had. They use Elemis products which were fantastic. However the free Pinko Lunch box was not worth having, we ordered this at the bar, and we were forgotten due to a large wedding party which became obvious the staff could not cope with. When I did remind them we were waiting for our food - half a hour had gone by we were told that they thought we were in the Rose Room. Given we were sitting right in front of the bar/waiting staff had we been out of sight in another room we would never had been served !!! It would be better to order food from the main bar menu which definately was more apetising than the Pinko Box. All in all the location is beautiful but would have been really miffed if I was paying full price for the hotel service.
The spa itself was fantastic, treatments top notch and the team who did the treatments were fun and enthusiastic, the two for one was definately worth it with Wahanda and yes would go again just not have the Pinko Box !!!!

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Verified review Visited July 2015
Posted 4 weeks ago
I went for a Indulgence Spa Day and have awarded it 5 stars.

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Verified review Visited July 2015
Posted 1 month ago
I went for a Afternoon Tea Spa Day and have awarded it 4 stars.

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Verified review Visited July 2015
Posted 1 month ago
Definitely a lovely drive up to the hotel gardens. The spa is to the left of the hotel in an outbuilding. Nevertheless it was a relaxing day.

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Verified review Visited June 2015
Posted 2 months ago
I went for a One Night Rejuvenate Spa Break and have awarded it 4 stars.

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Verified review Visited May 2015
Posted 3 months ago
Quite a few previous reviews on this spa venue have been very negative but I thought we could take a chance. Most past reviews were mainly commenting on their staff not being very organised which we had prepared for it. It turned out… as long as we didn’t get stressed over little things , we had a really great time!
We arrived there a little earlier before 10am but was told the robes were not ready for us yet so we went to their bar for coffee and waited for it. Although the beverage was not cheap there , all coffee (there were 4 of us) was just warm not hot and it supposed to come with a biscuit that didn’t until we asked then we were told biscuits were out! But were given mini croissant instead. The orange juice we ordered was surely not freshly squeezed like it said on their menu.
After coffee, we began with our spa day! The gym was a right size with some high-tech exercise machines, swimming pool was also a good size ,children swimming time was 10-12noon (although I wasn’t sure if I was being reminded on that !) fortunately, all children left at around 11:30, so we were able to have a few laps! Sauna and steam rooms were also in good size but both looked very tired. About the light Bento lunch , we were expecting a small lunch but the main dish a wrap came with salad , piece of cake and some fruit which made the light lunch much bigger than we had anticipated. The massage was excellent, the facial I had was to die for. The garden just outside the hotel was lovely and we had a few snaps before heading home.
This is not a luxurious 5 star hotel, but the 'spa day' was a reasonable price, the service was good and they arranged good schedule for lunch and treatment, I must say we had an excellent time! We will certainly recommend this hotel if you are looking for a good venue, not luxury, with reasonable price, this hotel can definitely do the job!

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Verified review Visited May 2015
Posted 3 months ago
I went for a Indulgence Spa Day and have awarded it 5 stars.

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Verified review Visited March 2015
Posted 4 months ago
I went for a Afternoon Tea Spa Day and have awarded it 3 stars.

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Verified review Visited April 2015
Posted 4 months ago
Really great facial which was tailored to you (I know as my friend had different things done to her face in her facial!)
Tiny bit busy though so not many seats around the pool.

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Verified review Visited March 2015
Posted 4 months ago
Good location good price. We had to wait an unacceptably long time for our afternoon tea (over an hour) despite reserving a table. I had massage which good howver the treatment room was cold.

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Verified review Visited March 2015
Posted 4 months ago
It is a wonderful place the only inconvenience was that in the spa there were children and I was not told upfront( nothing again children I just wanted a quiet weekend)

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Verified review Visited March 2015
Posted 4 months ago
I went for a One Night Rejuvenate Spa Break and have awarded it 4 stars.

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Verified review Visited March 2015
Posted 5 months ago
room wasn't ready- over an hour after the check in time. Then when we got the keys, we went upstairs to find it still wasn't ready. No proseco or fruit as stated in the room. Had to ask for that. Spa facilities were good though. I can understand weekends are the busiest time in the hotel, but if you are not able to provide the service, don't book as many customers. Hotel was a bit of a let down, wouldn't recommend it for a stay. May recommend the spa for a spa day.

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Verified review Visited March 2015
Posted 5 months ago
Perfect for getting away from the kids and just relaxing and taking things at a slower pace for 24hrs, good value for money.....would do it again!

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Verified review Visited March 2015
Posted 5 months ago
This was a nice spa day but a bit more organisation and attention to detail could have made it a lot nicer. There were no robes ready when we arrived so we got these about half an hour later. The massage was really nice and therapist was very friendly. The relaxation room was a nice space but there was not really anywhere else to chill out as there were not enough loungers around the pool (although I think they had squeezed as many in as possible.) the steam room was good but the sauna never really got hot enough and the timer and thermometer didn't work. A jacuzzi would be a good addition as these are the only spa facilities. The area into the changing room became very wet and sloppy with standing water as the day went on and there was nowhere to put robes/towels after you finished with them so they were all just oiled up in the benches in the changing room. The toilets also ran out of paper at one point. Afternoon tea was lovely when it came. Very generous selection of desserts especially! We had quite a long wait though (about half an hour) and I'm not really sure why as there can't be that much to do?? We were also supposed to get a bottle of prosecco with our afternoon tea due to some problems with our booking but this did not happen and I didn't want to create a fuss so I didn't mention it at the time. The waiters were very formal so it was not particularly relaxed setting either. Overall it was a 3 star day but could have been a four if the above niggles were looked after.

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Verified review Visited March 2015
Posted 5 months ago
I went for a Lazy Sunday Spa Break and have awarded it 4 stars.

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Verified review Visited February 2015
Posted 6 months ago
I went for a Lazy Sunday Spa Break and have awarded it 5 stars.

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Verified review Visited February 2015
Posted 6 months ago
I went for a Lazy Sunday Spa Break and have awarded it 4 stars.

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Verified review Visited February 2015
Posted 6 months ago
I went for a Luxury Spa Break and have awarded it 4 stars.

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