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Venue rating

4.4

82 reviews

  • Ambience
  • Cleanliness
  • Spa Facilities
  • Staff
  • Value

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Macdonald Craxton Wood Hotel & Spa
Macdonald Craxton Wood Hotel & Spa
Macdonald Craxton Wood Hotel,
Parkgate Road, Ledsham, Chester, CH66 9PB
United Kingdom

Hotel Spa

Macdonald Craxton Wood Hotel & Spa
Macdonald Craxton Wood Hotel,
Parkgate Road, Ledsham, Chester, CH66 9PB
United Kingdom

Opening hours

Mon - Fri 9:00 am - 8:00 pm
Sat - Sun 9:00 am - 6:00 pm
  • Accepts online bookings

    Online bookings let you pick date/time for your visit.

  • Accepts eVouchers

    If you purchase an eVoucher you will need to book with the venue directly.

Macdonald Craxton Wood Hotel & Spa part of Macdonald Hotel & Resorts

Vital Beauty at Macdonald Craxton Wood Hotel is the place for you to lose your stress and invest in yourself. Relax in one of our beauty treatment rooms, illuminated only by candle light. Listen to natural sounds while the finest of products are applied by our professionally trained therapists. We have carefully selected our skincare house Elemis to ensure your Spa is the very best in treatment technology and product advancement.

Surrender to your personal beauty therapist by reserving time and allow her to create a sequence of therapies and treatments to suit your immediate needs. The following treatments and therapies have been created to assist in restoring balance and well-being in your life. To ensure we have the time to look after you we would recommend you phone us so we can reserve a treatment room exclusively for you.

The Macdonald Craxton Wood is only 20 minutes drive from the City of Chester with its wealth of historical architecture and Roman Walls, great selection of shops and boutiques and river cruises - worth a visit! The Cheshire Oaks designer outlet is nearby and the hotel offers guests a 10% discount voucher. The Wirral countrypark is on the doorstep for those who love the great outdoors - plenty of walks, cycle routes and nature! Chester Zoo is close by...one of the UK's finest zoos and a great day out!

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Services

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Comments

Reviews (written by customers after their visit)

4.4

Chain rating

Based on 82 reviews

5 stars 45
4 stars 25
3 stars 8
2 stars 3
1 star 1
  • Ambience
  • Cleanliness
  • Spa Facilities
  • Staff
  • Value
  • Body
  • Backcials (1)
  • Body Exfoliation Treatments (15)
  • Body Treatments (7)
  • Cellulite Treatments (1)
  • Rasul and Mud Treatments (1)
  • Steam and Sauna Therapy (24)
  • Face
  • Eye Treatments (1)
  • Facials (24)
  • Men's Facial (1)
  • Fitness
  • Aerobics (2)
  • Swimming (17)
  • Hair removal
  • Waxing (1)
  • Massage
  • Aromatherapy Massage (3)
  • Deep Tissue Massage (33)
  • Indian Head Massage (1)
  • Stone Massage Therapy (5)
  • Therapeutic Massage (11)
  • Nails
  • Manicure (10)
  • Pedicure (8)
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Have you been here? Write a review
Verified review Visited August 2015
Posted 4 days ago
I went for a Cream Tea Spa Day and have awarded it 5 stars.

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Verified review Visited August 2015
Posted 5 days ago
I went for a One Night Rejuvenate Spa Break and have awarded it 5 stars.

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Verified review Visited August 2015
Posted 5 days ago
This offer was great value for money lovely spa and staff...very relaxing day...I would definitely recommended to a friend...very simple and easy booking procedure too

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Verified review Visited August 2015
Posted 5 days ago
I went for a One Night Rejuvenate Spa Break and have awarded it 5 stars.

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Verified review Visited August 2015
Posted 1 week ago
Great experience very relaxing only issue we had was it was our anniversary I informed the hotel of this as I ordered flowers for the room when we went for a meal there was another couple there that got free drinks as it was there anniversary and a congratulations from the staff and they were only there on a room only basis I paid for a full package. The food also was lovely but not enough of it.

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Verified review Visited August 2015
Posted 2 weeks ago
I went for a One Night Rejuvenate Spa Break and have awarded it 4 stars.

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Verified review Visited August 2015
Posted 2 weeks ago
I went for a One Night Indulge and Revitalise Spa Break and have awarded it 4 stars.

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Verified review Visited August 2015
Posted 3 weeks ago
Fantastic place in beautiful surroundings. The staff were so helpful and attentive despite being short staffed. The relaxation room was beautiful and we were spoilt for choice between the rock sauna, infrared sauna, two different steam rooms and an ice room. The only thing it lacked was a jacuzzi but you cant have it all can you?Take a book with you to read one of the poolside loungers and if you're booked in for the cream tea I'd definately recommend
upgrading to the afternoon tea as it wasn't very substantial. Once we had upgraded we were very pleased.
Robes, towels, and slippers are provided free of charge which was
a nice touch and tea , coffee, water and fruit are available also free in the spa lounge all day also so for this reason I really think it was excellent value for money.

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Verified review Visited August 2015
Posted 3 weeks ago
My husband took me here as a treat over the weekend and what a treat it was! We were so impressed with the spa an I have recommended it to all my friends. Excellent value for money

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Verified review Visited July 2015
Posted 3 weeks ago
I went for a One Night Indulge and Revitalise Spa Break and have awarded it 4 stars.

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Verified review Visited July 2015
Posted 1 month ago
I went for a Cream Tea Spa Day and have awarded it 4 stars.

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Verified review Visited July 2015
Posted 1 month ago
I had a lovely day at this spa and overall the experience was great. The spa has had a refurb and the facilities are lovely, I do find it odd there was no jacuzzi pool though, but that's just something I personally like in a spa. The garden room was beautiful and a lovely place to relax. There was complimentary teas and water in this room but quite a few used cups left on the tables, I was in here for 2 hours and they weren't collected in that time, which is why I knocked a star off for cleanliness. The only other slight issue was the women's changing room only had one extremely tiny shower, which when you closed the door was almost impossible to move around in. Luckily it was quiet while I was there, but could imagine it becoming quite frustrating to wait to shower on a busy day with only one available. These were my only grumbles and not enough for me to not book another spa day here. The afternoon tea was fantastic and far too much for one person, my treatment was fabulous and the thermal rooms were excellent. I would most definitely come back here and felt thoroughly relaxed after my visit.

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Verified review Visited July 2015
Posted 1 month ago
I went for a Cream Tea Spa Day and have awarded it 5 stars.

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Verified review Visited July 2015
Posted 1 month ago
I went for a One Night Rejuvenate Spa Break and have awarded it 4 stars.

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Verified review Visited July 2015
Posted 1 month ago
I went for a Girls Day Out and have awarded it 5 stars.

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Verified review Visited June 2015
Posted 2 months ago
Fabulous day! I've been on a few spa days and the venue at Craxton Wood is one of the best so far. Staff very helpful and the whole experience wonderful.

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Verified review Visited June 2015
Posted 2 months ago
I would recommend this venue to friends and family. Very relaxing and the venue was beautiful, gorgeous decor throughout and spotlessley clean. Staff were very friendly and polite and food was lovely and served in a timely manner.

Enjoyed every minute!!

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Verified review Visited June 2015
Posted 2 months ago
I went for a Cream Tea Spa Day and have awarded it 5 stars.

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Verified review Visited May 2015
Posted 2 months ago
I went for a Christmas Selection Box… and have awarded it 5 stars.

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Verified review Visited May 2015
Posted 2 months ago
The spa experience was very relaxing. I enjoyed the relaxation rooms and the sauna and steam rooms. The treatments were very good.

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