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Venue rating

4.4

73 reviews

  • Ambience
  • Cleanliness
  • Spa Facilities
  • Staff
  • Value

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Macdonald Craxton Wood Hotel & Spa
Macdonald Craxton Wood Hotel & Spa
Macdonald Craxton Wood Hotel,
Parkgate Road, Ledsham, Chester, CH66 9PB
United Kingdom

Hotel Spa

Macdonald Craxton Wood Hotel & Spa
Macdonald Craxton Wood Hotel,
Parkgate Road, Ledsham, Chester, CH66 9PB
United Kingdom

Opening hours

Mon - Fri 9:00 am - 8:00 pm
Sat - Sun 9:00 am - 6:00 pm
  • Accepts online bookings

    Online bookings let you pick date/time for your visit.

  • Accepts eVouchers

    If you purchase an eVoucher you will need to book with the venue directly.

Venue type: Hotel Spa in Cheshire
Tagged as: Hotel Spa | Day Spa

Macdonald Craxton Wood Hotel & Spa part of Macdonald Hotel & Resorts

Vital Beauty at Macdonald Craxton Wood Hotel is the place for you to lose your stress and invest in yourself. Relax in one of our beauty treatment rooms, illuminated only by candle light. Listen to natural sounds while the finest of products are applied by our professionally trained therapists. We have carefully selected our skincare house Elemis to ensure your Spa is the very best in treatment technology and product advancement.

Surrender to your personal beauty therapist by reserving time and allow her to create a sequence of therapies and treatments to suit your immediate needs. The following treatments and therapies have been created to assist in restoring balance and well-being in your life. To ensure we have the time to look after you we would recommend you phone us so we can reserve a treatment room exclusively for you.

The Macdonald Craxton Wood is only 20 minutes drive from the City of Chester with its wealth of historical architecture and Roman Walls, great selection of shops and boutiques and river cruises - worth a visit! The Cheshire Oaks designer outlet is nearby and the hotel offers guests a 10% discount voucher. The Wirral countrypark is on the doorstep for those who love the great outdoors - plenty of walks, cycle routes and nature! Chester Zoo is close by...one of the UK's finest zoos and a great day out!

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Comments

Reviews (written by customers after their visit)

4.4

Chain rating

Based on 73 reviews

5 stars 39
4 stars 23
3 stars 7
2 stars 3
1 star 1
  • Ambience
  • Cleanliness
  • Spa Facilities
  • Staff
  • Value
  • Body
  • Backcials (1)
  • Body Exfoliation Treatments (9)
  • Body Treatments (7)
  • Cellulite Treatments (1)
  • Rasul and Mud Treatments (1)
  • Steam and Sauna Therapy (16)
  • Face
  • Eye Treatments (1)
  • Facials (20)
  • Men's Facial (1)
  • Fitness
  • Aerobics (2)
  • Swimming (10)
  • Hair removal
  • Waxing (1)
  • Massage
  • Aromatherapy Massage (3)
  • Deep Tissue Massage (24)
  • Indian Head Massage (1)
  • Stone Massage Therapy (4)
  • Therapeutic Massage (10)
  • Nails
  • Manicure (6)
  • Pedicure (4)
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Have you been here? Write a review
Verified review Visited July 2015
Posted 20 hours ago
I went for a One Night Indulge and Revitalise Spa Break and have awarded it 4 stars.

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Verified review Visited July 2015
Posted 6 days ago
I went for a Cream Tea Spa Day and have awarded it 4 stars.

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Verified review Visited July 2015
Posted 1 week ago
I had a lovely day at this spa and overall the experience was great. The spa has had a refurb and the facilities are lovely, I do find it odd there was no jacuzzi pool though, but that's just something I personally like in a spa. The garden room was beautiful and a lovely place to relax. There was complimentary teas and water in this room but quite a few used cups left on the tables, I was in here for 2 hours and they weren't collected in that time, which is why I knocked a star off for cleanliness. The only other slight issue was the women's changing room only had one extremely tiny shower, which when you closed the door was almost impossible to move around in. Luckily it was quiet while I was there, but could imagine it becoming quite frustrating to wait to shower on a busy day with only one available. These were my only grumbles and not enough for me to not book another spa day here. The afternoon tea was fantastic and far too much for one person, my treatment was fabulous and the thermal rooms were excellent. I would most definitely come back here and felt thoroughly relaxed after my visit.

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Verified review Visited July 2015
Posted 2 weeks ago
I went for a Cream Tea Spa Day and have awarded it 5 stars.

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Verified review Visited July 2015
Posted 3 weeks ago
I went for a One Night Rejuvenate Spa Break and have awarded it 4 stars.

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Verified review Visited July 2015
Posted 3 weeks ago
I went for a Girls Day Out and have awarded it 5 stars.

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Verified review Visited June 2015
Posted 1 month ago
Fabulous day! I've been on a few spa days and the venue at Craxton Wood is one of the best so far. Staff very helpful and the whole experience wonderful.

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Verified review Visited June 2015
Posted 1 month ago
I would recommend this venue to friends and family. Very relaxing and the venue was beautiful, gorgeous decor throughout and spotlessley clean. Staff were very friendly and polite and food was lovely and served in a timely manner.

Enjoyed every minute!!

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Verified review Visited June 2015
Posted 1 month ago
I went for a Cream Tea Spa Day and have awarded it 5 stars.

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Verified review Visited May 2015
Posted 1 month ago
I went for a Christmas Selection Box… and have awarded it 5 stars.

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Verified review Visited May 2015
Posted 1 month ago
The spa experience was very relaxing. I enjoyed the relaxation rooms and the sauna and steam rooms. The treatments were very good.

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Verified review Visited May 2015
Posted 2 months ago
I went for a Girls Day Out and have awarded it 5 stars.

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Verified review Visited May 2015
Posted 2 months ago
Beautiful place, enjoyed the back massage and the cream tea was amazing!! It was just very busy so had to wait to use some of the facilities, but otherwise I would return, probably mid week if it was quieter.

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Verified review Visited May 2015
Posted 2 months ago
I went for a Cream Tea Spa Day and have awarded it 5 stars.

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Verified review Visited May 2015
Posted 2 months ago
Girls Day Out Spa day was fab, would definately book again, went with 3 friends as one of them has just turned 50 and i'm recovering from an operation, had a fantastic day, massages in the morning and facials after lunch, for this spa virgin i'll definately be booking again.

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Verified review Visited May 2015
Posted 2 months ago
very relaxing day. great facilities. very welcoming staff, would recommend to anyone. grounds will be great in summer. excellent stay

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Verified review Visited May 2015
Posted 2 months ago
Perfect break in a great location! Food was amazing and the service was fantastic. Facilities were clean, modern and well maintained.
Can't wait to go back!

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Verified review Visited May 2015
Posted 2 months ago
The investment in the new facilities has paid off - the spa is really lovely, with a great thermal suite, comfortable treatment rooms and several relaxation areas. The treatments were very relaxing and we were pleased to find we were given the full 60 minutes treatment time without a lengthy consultation at the beginning or sales pitch at the end - this doesn't always happen from my experience. The only thing I would say is that each of the spa areas is quite small, e.g. the spa cafe was very busy at lunchtime - we had a late lunch otherwise we would have had to wait for a table; and each of the relaxation areas only seats 10-15 people (from memory). It was fine when we were there but if there were big groups or a lot of bookings, it could be crowded - perhaps they factor this in when they are taking bookings. In any case, we had a lovely time and would definitely recommend!

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Verified review Visited May 2015
Posted 2 months ago
Didnt get a welcome or a goodbye. Cold place, temperature and staff ! Didnt use pool as too cold. Didnt have lunch as nothing left at 1.30pm! Only stayed 1.5 hours, poor in every sense of the word. Never again

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Verified review Visited May 2015
Posted 2 months ago
A really lovely day and the staff were excellent. The sauna facilities were fantastic - just missing a Jacuzzi!

I would definitely go back and have already recommended to others.

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