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Venue rating

4.3

58 reviews

  • Ambience
  • Cleanliness
  • Spa Facilities
  • Staff
  • Value

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Macdonald Craxton Wood Hotel & Spa
Macdonald Craxton Wood Hotel & Spa
Macdonald Craxton Wood Hotel,
Parkgate Road, Ledsham, Chester, CH66 9PB
United Kingdom

Hotel Spa

Macdonald Craxton Wood Hotel & Spa
Macdonald Craxton Wood Hotel,
Parkgate Road, Ledsham, Chester, CH66 9PB
United Kingdom

Opening hours

Mon - Fri 9:00 am - 8:00 pm
Sat - Sun 9:00 am - 6:00 pm
  • Accepts online bookings

    Online bookings let you pick date/time for your visit.

  • Accepts eVouchers

    If you purchase an eVoucher you will need to book with the venue directly.

  • Wahanda gift voucher not accepted

    Our old Wahanda Gift Vouchers can still be redeemed at over 3,000 locations. Use them to pay as you would with cash. Please note, the Wahanda Gift Voucher's successor – the Wahanda Gift Card – can only be used for online purchases.

Macdonald Craxton Wood Hotel & Spa part of Macdonald Hotel & Resorts

Vital Beauty at Macdonald Craxton Wood Hotel is the place for you to lose your stress and invest in yourself. Relax in one of our beauty treatment rooms, illuminated only by candle light. Listen to natural sounds while the finest of products are applied by our professionally trained therapists. We have carefully selected our skincare house Elemis to ensure your Spa is the very best in treatment technology and product advancement.

Surrender to your personal beauty therapist by reserving time and allow her to create a sequence of therapies and treatments to suit your immediate needs. The following treatments and therapies have been created to assist in restoring balance and well-being in your life. To ensure we have the time to look after you we would recommend you phone us so we can reserve a treatment room exclusively for you.

The Macdonald Craxton Wood is only 20 minutes drive from the City of Chester with its wealth of historical architecture and Roman Walls, great selection of shops and boutiques and river cruises - worth a visit! The Cheshire Oaks designer outlet is nearby and the hotel offers guests a 10% discount voucher. The Wirral countrypark is on the doorstep for those who love the great outdoors - plenty of walks, cycle routes and nature! Chester Zoo is close by...one of the UK's finest zoos and a great day out!

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Comments

Reviews (written by customers after their visit)

4.3

Chain rating

Based on 58 reviews

5 stars 30
4 stars 17
3 stars 7
2 stars 3
1 star 1
  • Ambience
  • Cleanliness
  • Spa Facilities
  • Staff
  • Value
  • Body
  • Backcials (1)
  • Body Exfoliation Treatments (4)
  • Body Treatments (6)
  • Cellulite Treatments (1)
  • Rasul and Mud Treatments (1)
  • Steam and Sauna Therapy (13)
  • Face
  • Eye Treatments (1)
  • Facials (15)
  • Men's Facial (1)
  • Fitness
  • Swimming (7)
  • Hair removal
  • Waxing (1)
  • Massage
  • Aromatherapy Massage (3)
  • Deep Tissue Massage (13)
  • Indian Head Massage (1)
  • Stone Massage Therapy (3)
  • Therapeutic Massage (7)
  • Nails
  • Manicure (6)
  • Pedicure (3)
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Have you been here? Write a review
Verified review Visited May 2015
Posted 17 hours ago
very relaxing day. great facilities. very welcoming staff, would recommend to anyone. grounds will be great in summer. excellent stay

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Verified review Visited May 2015
Posted 19 hours ago
Perfect break in a great location! Food was amazing and the service was fantastic. Facilities were clean, modern and well maintained.
Can't wait to go back!

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Verified review Visited May 2015
Posted 1 day ago
The investment in the new facilities has paid off - the spa is really lovely, with a great thermal suite, comfortable treatment rooms and several relaxation areas. The treatments were very relaxing and we were pleased to find we were given the full 60 minutes treatment time without a lengthy consultation at the beginning or sales pitch at the end - this doesn't always happen from my experience. The only thing I would say is that each of the spa areas is quite small, e.g. the spa cafe was very busy at lunchtime - we had a late lunch otherwise we would have had to wait for a table; and each of the relaxation areas only seats 10-15 people (from memory). It was fine when we were there but if there were big groups or a lot of bookings, it could be crowded - perhaps they factor this in when they are taking bookings. In any case, we had a lovely time and would definitely recommend!

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Verified review Visited May 2015
Posted 2 days ago
Didnt get a welcome or a goodbye. Cold place, temperature and staff ! Didnt use pool as too cold. Didnt have lunch as nothing left at 1.30pm! Only stayed 1.5 hours, poor in every sense of the word. Never again

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Verified review Visited May 2015
Posted 1 week ago
A really lovely day and the staff were excellent. The sauna facilities were fantastic - just missing a Jacuzzi!

I would definitely go back and have already recommended to others.

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Verified review Visited May 2015
Posted 1 week ago
I went for a One Night Rejuvenate Spa Break and have awarded it 5 stars.

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Verified review Visited May 2015
Posted 2 weeks ago
I went for a One Night Indulge and Revitalise Spa Break and have awarded it 5 stars.

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Verified review Visited May 2015
Posted 3 weeks ago
I went for a One Night Rejuvenate Spa Break and have awarded it 4 stars.

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Verified review Visited April 2015
Posted 4 weeks ago
Had a lovely spa day there with my friend. Felt really relaxed at the end of it. Thank you very much for a great day.

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Verified review Visited April 2015
Posted 1 month ago
I went for a Spa Sale Exclusive Spa Day Incl. Choice of Treatment and have awarded it 4 stars.

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Verified review Visited April 2015
Posted 1 month ago
I went for a Two Night Ultimate Luxury Spa Break and have awarded it 4 stars.

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Verified review Visited April 2015
Posted 1 month ago
Went for the Easter weekend with a friend who is expecting her first baby. We both had a lovely muscle massage. Staff were friendly and very helpful,food was excellent!!! Highly recommend the spa break if you are looking for some relaxation time off a stressful life!!!

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Verified review Visited April 2015
Posted 1 month ago
I went for a One Night Indulge and Revitalise Spa Break and have awarded it 5 stars.

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Verified review Visited March 2015
Posted 1 month ago
The hotel and staff were brilliant, really nice food with a good choice of menu, excellent facilitys (sauna, pool, gym). Deep tissue massage was 100% worth it,

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Verified review Visited March 2015
Posted 2 months ago
I went for a Girls Day Out and have awarded it 3 stars.

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Verified review Visited March 2015
Posted 2 months ago
I went for a Spa Sale Exclusive Spa Day Incl. Choice of Treatment and have awarded it 4 stars.

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Verified review Visited March 2015
Posted 2 months ago
the spa was so relaxing the only problem was there was a problem with steam there was no steam other than that the while experience was wonderful

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Posted 3 months ago
I recently went to the Craxton Wood for a cream tea spa day, I was like a different person afterwards, so relaxed and chilled out. My deep tissue massage was a little painful at times as my back was so knotted but it has got rid of all my tension and I would really recommend it.
I love the refurbishment and am looking forward to returning with friends soon. My only slight criticism was that I waited quite a while to be shown round and it would have been nice to have been offered a drink whilst I was waiting to be shown the facilities

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Verified review Visited January 2015
Posted 3 months ago
wonderful and relaxing day spa break, the facilities are excellent really nice thermal area and the pool is really good

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Verified review Visited January 2015
Posted 3 months ago
Great venue and treatments. I only wish we'd been shown around the spa before having the treatment because they have a beautiful garden room with drinks and magazines to read and they also have a relaxation suite with beds to relax on. We discovered these ourselves AFTER we were getting ready to leave and it ruined the day

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