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Venue rating

4.1

48 reviews

  • Ambience
  • Cleanliness
  • Spa Facilities
  • Staff
  • Value

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Macdonald Berystede Hotel & Spa
Macdonald Berystede Hotel & Spa
Macdonald Berystede Hotel & Spa,
Sunninghill, Ascot, Berkshire, SL5 9JH
United Kingdom

Hotel Spa

Macdonald Berystede Hotel & Spa
Macdonald Berystede Hotel & Spa,
Sunninghill, Ascot, Berkshire, SL5 9JH
United Kingdom

Opening hours

Mon - Fri 9:00 am - 8:00 pm
Sat 9:00 am - 6:00 pm
Sun 8:00 am - 5:00 pm
  • Accepts online bookings

    Online bookings let you pick date/time for your visit.

  • Accepts eVouchers

    If you purchase an eVoucher you will need to book with the venue directly.

  • Wahanda gift voucher not accepted

    Our old Wahanda Gift Vouchers can still be redeemed at over 3,000 locations. Use them to pay as you would with cash. Please note, the Wahanda Gift Voucher's successor – the Wahanda Gift Card – can only be used for online purchases.

Macdonald Berystede Hotel & Spa part of Macdonald Hotel & Resorts

Everyone needs a little self indulgence from time to time and what finer surroundings to relax in than the Vital Spa at the Macdonald Berystede Hotel?

We have a wonderful range of treatment programmes available, all using exclusive Elemis, Carita and Jessica beauty products. Our collection of Spa Days have been carefully designed to create a variety of pampering experiences. Alternatively, you may wish to create your own unique spa day by choosing from our spa tariff.

Why not extend your Spa Day with a totally relaxing overnight stay at the hotel?. Take the opportunity to wine and dine in our fabulous Hyperion Restaurant and enjoy the comfort of our luxurious bedrooms.

Please note that the thermal suite will be closed for essential maintenance from Monday 23rd February until Friday 27th February.

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Services

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Comments

Reviews (written by customers after their visit)

4.1

Chain rating

Based on 48 reviews

5 stars 16
4 stars 22
3 stars 7
2 stars 2
1 star 1
  • Ambience
  • Cleanliness
  • Spa Facilities
  • Staff
  • Value
  • Body
  • Body Exfoliation Treatments (1)
  • Body Treatments (1)
  • Steam and Sauna Therapy (12)
  • Face
  • Facials (15)
  • Fitness
  • Swimming (16)
  • Massage
  • Aromatherapy Massage (1)
  • Deep Tissue Massage (17)
  • Indian Head Massage (3)
  • Therapeutic Massage (1)
  • Nails
  • Manicure (3)
  • Pedicure (4)
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Have you been here? Write a review
Verified review Visited February 2015
Posted 1 day ago
Me and my partner arrived for a weekend break.
The treatment was very relaxing and the spa facilities looked great....unfortunately non of the sauna or steam rooms were working correctly and did not heat up...this was very disappointing. the outside hydra pool was great....until that stopped heating as well. We mentioned this as leaving but staff did not inform us of any reason why and said it would be fixed on the monday...when we would not be there. When we attended to our room and checked in...i noticed water dripping through the bathroom ceiling light socket...we were moved to a room across the hallway and given a complementary coffee and staff were apologetic. Apart from these to issues the staff, food and hotel was lovely. The restaurant was the highlight and the food amazing.

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Verified review Visited February 2015
Posted 3 days ago
I went for a T.G.I. Friday Night Spa Break and have awarded it 4 stars.

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Verified review Visited February 2015
Posted 4 days ago
Had a lovely day with Valentines spa break. We both had one of the best massages we have ever had. Very relaxing sitting in the outdoor hydropool.and trying out the different saunas/steam rooms. Had Bento box which was delicious and very filling

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Verified review Visited February 2015
Posted 2 weeks ago
I went for a One Night Sensational Aroma Spa Break and have awarded it 4 stars.

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Verified review Visited February 2015
Posted 3 weeks ago
I went for a One Night Twice As Nice Couples Spa Break and have awarded it 5 stars.

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Verified review Visited January 2015
Posted 3 weeks ago
I went for a T.G.I. Friday Night Spa Break and have awarded it 4 stars.

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Verified review Visited December 2014
Posted 1 month ago
Really enjoyed the evening and liked the facial but felt short and didn't have time to really relax. Loved the outdoor jacuzzi, that's was bliss and spentost time in there. Would have been perfect with more treatments but it's a lovely place, staff are lovely and value for money is a bonus.

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Verified review Visited November 2014
Posted 3 months ago
Only down side room was very noisy at night. Nothing to do with the hotel, but the guests returning from their night out very loud talking in corridor lead us to wake numerous times over the course of the night. Swimming pool a little too cold.

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Verified review Visited October 2014
Posted 3 months ago
Spa facilities were great. Outdoor thermal pool lovely on an autumn evening, and the spa treatments were relaxing. We stayed on an overnight package with dinner; dinner was of reasonable quality (and overpriced) with good service, hotel room was comfortable.

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Verified review Visited September 2014
Posted 4 months ago
Absolutely lovely Hotel Spa ~
The evening meal allocation was surprisingly low & there was a 12.5% service charge on top. So our one bottle of wine with our evening meal cost more than £35.00
The spa facilities were great ~ but the treatments were disappointing ~ then 1 hour treatments were on the short side - a long 5 mins lying down waiting for the therapist to start the treatment & an early finish on the massage my partner received a sit in the relaxation room.
But the most shocking thing for me was the facial - what is known to be a relaxing treatment - my therapist was full of cold & ended up coughing & sneezing around me & having to stop the treatment at times to blow her nose - It was not a relaxing experience for me - however, I am sure that most of the time the therapists are fit for work.

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Verified review Visited September 2014
Posted 5 months ago
Two of the facilities were broken, can't remember the name but we could only use 4 out of 6 in the stream room area. A little disappointing on that front. Otherwise, all good.

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Verified review Visited September 2014
Posted 5 months ago
Very enjoyable and relaxing and the lunch was lovely and refreshing. The pool had a lovely heated area which was a bonus and the sauna, steam and relaxation room were great. Would drfinitely go again.

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Verified review Visited September 2014
Posted 5 months ago
I went for a UK Spa Fortnight Exclusive 2 for 1 Spa Day Incl. Choice of Treatment and have awarded it 5 stars.

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Verified review Visited September 2014
Posted 5 months ago
i had a lovely evening at the twilight spa. the staff were ready for us on arrival, when the paper work was out the way we were shown around the spa. confirmed our treatment times and then left to enjoy our evening. the outside spa pool was lovely a real treat. the only thing that could have been better was the drinks (herbal teas and water machine) in the relaxation room were put away an hour before our experience had finished.

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Verified review Visited August 2014
Posted 5 months ago
Lovely relaxing spa venue. Brilliant outdoor hot pool. A couple of maintenance issues over wise great. Would definitely visit again.

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Verified review Visited September 2014
Posted 5 months ago
I went for a Sunday Night Luxury Spa Break and have awarded it 5 stars.

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Verified review Visited August 2014
Posted 5 months ago
I had a lovely stay at the Berystede Hotel and it exceeded my expectations. The spa was lovely, the food has a special edge to it and the rooms comfortable.

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Verified review Visited August 2014
Posted 5 months ago
Amazing value for money!! The venue is beautiful and the staff really welcoming. The treatment area is very relaxing and the treatments themselves were brilliant. My only criticism would be that there were a lot of children in the pool area, which is right next to the spa and they were quite noisy, so would advise not going in school holidays if you are looking for total peace and quiet.

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Verified review Visited August 2014
Posted 5 months ago
I went for a Sunday Night Luxury Spa Break and have awarded it 5 stars.

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Verified review Visited August 2014
Posted 5 months ago
We had a lovely stay at Berystede for my sisters hen do and everything was better than we expected. It felt a very special weekend as the quality of the spa, restaurant, food etc was 5* and everything was unhurried & relaxing. The price of drinks were higher than average, but we knew this before we arrived, but as the spa deal was such good value, it was less of an issue. Would definately go again.

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