Logging you in, please wait...

You are logged in

Log in to your account

Venue rating

4.2

62 reviews

  • Ambience
  • Cleanliness
  • Spa Facilities
  • Staff
  • Value

Venue has no reviews yet

Be the first to write a review
Book now
Please select the service you’d like to book.
Macdonald Berystede Hotel & Spa
Macdonald Berystede Hotel & Spa
Macdonald Berystede Hotel & Spa,
Sunninghill, Ascot, Berkshire, SL5 9JH
United Kingdom

Hotel Spa

Macdonald Berystede Hotel & Spa
Macdonald Berystede Hotel & Spa,
Sunninghill, Ascot, Berkshire, SL5 9JH
United Kingdom

Opening hours

Mon - Fri 9:00 am - 8:00 pm
Sat - Sun 9:00 am - 6:00 pm
  • Accepts online bookings

    Online bookings let you pick date/time for your visit.

  • Accepts eVouchers

    If you purchase an eVoucher you will need to book with the venue directly.

Macdonald Berystede Hotel & Spa part of Macdonald Hotel & Resorts

Everyone needs a little self indulgence from time to time and what finer surroundings to relax in than the Vital Spa at the Macdonald Berystede Hotel?

We have a wonderful range of treatment programmes available, all using exclusive Elemis and Jessica beauty products. Our collection of Spa Days have been carefully designed to create a variety of pampering experiences. Alternatively, you may wish to create your own unique spa day by choosing from our spa tariff.

Why not extend your Spa Day with a totally relaxing overnight stay at the hotel? Take the opportunity to wine and dine in our fabulous Hyperion Restaurant and enjoy the comfort of our luxurious bedrooms.

See more
Products used at this venue:

Services

A few seconds ago

Comments

Reviews (written by customers after their visit)

4.2

Chain rating

Based on 62 reviews

5 stars 23
4 stars 27
3 stars 8
2 stars 2
1 star 2
  • Ambience
  • Cleanliness
  • Spa Facilities
  • Staff
  • Value
  • Body
  • Body Exfoliation Treatments (4)
  • Body Treatments (1)
  • Steam and Sauna Therapy (16)
  • Face
  • Facials (25)
  • Fitness
  • Swimming (18)
  • Massage
  • Aromatherapy Massage (1)
  • Deep Tissue Massage (28)
  • Indian Head Massage (3)
  • Therapeutic Massage (2)
  • Nails
  • Foot Scrub (1)
  • Manicure (8)
  • Pedicure (9)
Show more
Have you been here? Write a review
Verified review Visited July 2015
Posted 1 week ago
In all the spa was exactly as described; treatments were luxurious, lunch was deceptively filling, the ambiance was private and relaxing, staff were professional, conversational and helpful. I will definitely return.

Comment | Report as inappropriate

Be the first to comment on this review

Verified review Visited July 2015
Posted 2 weeks ago
I went for a Spa Day Special and have awarded it 4 stars.

Comment

Be the first to comment on this review

Verified review Visited July 2015
Posted 3 weeks ago
I went for a Spa Day Special and have awarded it 5 stars.

Comment

Be the first to comment on this review

Verified review Visited July 2015
Posted 3 weeks ago
I went for a Spa Day Special and have awarded it 5 stars.

Comment

Be the first to comment on this review

Verified review Visited May 2015
Posted 2 months ago
The hotel was lovely, relaxing atmosphere, nice grounds, excellent friendly staff and great facilities. We felt the bar drinks were rather expensive.

Comment | Report as inappropriate

Be the first to comment on this review

Verified review Visited April 2015
Posted 3 months ago
Me and my friend went for a weekend spa break. Dinner, treatments and facilities were high standard! We had a wonderful experience ! Thank you!

Comment | Report as inappropriate

Be the first to comment on this review

Verified review Visited April 2015
Posted 3 months ago
I booked this as a treat for my sister's 21st birthday. We were both very happy with our treatments (deep tissue massage). We went for a light-medium pressure massage which was perfect! The package came with everything we needed, full access to spa, a 30min treatment each, dinner and breakfast. As this hotel has had many extensions our room (207) was rather far away from the main building, and we had to walk through the conference/business area to get to the room. But this didn't bother us too much. I had read some negative reviews on trip advisor about this hotel, but we had nothing to complain about. Our room was gorgeous! As we had lovely sunny weather we could make the most of the amazing hydro therapy pool. This hotel felt really special, and was a perfect treat!

Comment | Report as inappropriate

Be the first to comment on this review

Verified review Visited March 2015
Posted 3 months ago
Pleasant experience. Food was lovely. Good value. Venue was clean. I would have no hesitation on returnig for another visit.

Comment | Report as inappropriate

Be the first to comment on this review

Verified review Visited April 2015
Posted 3 months ago
I went for a Sunday Night Luxury Spa Break and have awarded it 5 stars.

Comment

Be the first to comment on this review

Verified review Visited March 2015
Posted 3 months ago
A lovely overnight spa break. Lovely clean pool, relaxing facial, spa staff friendly & welcoming. Thermal pool wonderful. Dining area decor a bit dark & uncosy, we would have liked some candles on table. Food delicious but small portions. Would recommend & return. When rang to check booking confirmed was told hotel hadn't received my booking but upgraded us to Executive twin room & apologetic.

Comment | Report as inappropriate

Be the first to comment on this review

Posted 4 months ago
VICTIM OF THEFT WHILST RELAXING IN THE SPA!!!!
We booked an overnight stay and spa break in order to relax as myself and my partner were so stressed. We had stayed at the hotel a few years ago and it had been a lovely experience hence the choice we made... sadly the lovely experience was not what we experienced this time...
From the start it was a fiasco, food dreadful and pre booked spa treatments not available due to incompetent staff not giving correct information.
The icing on this very bad cake was the theft of my partners bank cards and drivers license whilst we relaxed in the hotel spa..... this was from his locked spa changing room locker!!!!!
As a result many thousands of pounds have been stolen, along with the sickening feeling that someone has your address and bank details... not to mention the added stress of having to frantically call banks and report this to the police.
Despite reporting this serious failure to protect their clients, the hotel have yet to apologise or phone us back. We'd have been less stressed and better off staying at home....I wish we'd never booked this awful 'relaxing' break:(

Comment | Report as inappropriate

Be the first to comment on this review

Posted 4 months ago
A nice hotel, good spot but overpriced in all aspects. Restaurant food was ok, but it was bland and not worth what we paid, spa facilities were good but the sauna wasn't that hot, not enough loungers and rammed with kids. Generally it was a nice, enjoyable stay, but quite disappointing given the cost.

Comment | Report as inappropriate

Be the first to comment on this review

Verified review Visited March 2015
Posted 4 months ago
We were given a complimentary upgrade !! Very nice start !! The room was very clean, the shower was wonderful and the bed was comfortable. Mini bar was expensive but we didn't bother as we had enough with dinner !! The treatments were amazing we were new women !! The staff were very obliging and friendly, we are definitely going back :)

Comment | Report as inappropriate

Be the first to comment on this review

Verified review Visited February 2015
Posted 5 months ago
Fantastic spa, beautiful hotel, friendly and helpful staff, fabulous food and good value for money. Definitely coming back! A really relaxing time!

Comment | Report as inappropriate

Be the first to comment on this review

Verified review Visited February 2015
Posted 5 months ago
Me and my partner arrived for a weekend break.
The treatment was very relaxing and the spa facilities looked great....unfortunately non of the sauna or steam rooms were working correctly and did not heat up...this was very disappointing. the outside hydra pool was great....until that stopped heating as well. We mentioned this as leaving but staff did not inform us of any reason why and said it would be fixed on the monday...when we would not be there. When we attended to our room and checked in...i noticed water dripping through the bathroom ceiling light socket...we were moved to a room across the hallway and given a complementary coffee and staff were apologetic. Apart from these to issues the staff, food and hotel was lovely. The restaurant was the highlight and the food amazing.

Comment | Report as inappropriate

Be the first to comment on this review

Verified review Visited February 2015
Posted 5 months ago
I went for a T.G.I. Friday Night Spa Break and have awarded it 4 stars.

Comment

Be the first to comment on this review

Verified review Visited February 2015
Posted 5 months ago
Had a lovely day with Valentines spa break. We both had one of the best massages we have ever had. Very relaxing sitting in the outdoor hydropool.and trying out the different saunas/steam rooms. Had Bento box which was delicious and very filling

Comment | Report as inappropriate

Be the first to comment on this review

Verified review Visited February 2015
Posted 5 months ago
I went for a One Night Sensational Aroma Spa Break and have awarded it 4 stars.

Comment

Be the first to comment on this review

Verified review Visited February 2015
Posted 5 months ago
I went for a One Night Twice As Nice Couples Spa Break and have awarded it 5 stars.

Comment

Be the first to comment on this review

Verified review Visited January 2015
Posted 5 months ago
I went for a T.G.I. Friday Night Spa Break and have awarded it 4 stars.

Comment

Be the first to comment on this review

Show earlier reviews