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Venue rating

4.2

69 reviews

  • Ambience
  • Cleanliness
  • Spa Facilities
  • Staff
  • Value

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Macdonald Berystede Hotel & Spa
Macdonald Berystede Hotel & Spa
Macdonald Berystede Hotel & Spa,
Sunninghill, Ascot, Berkshire, SL5 9JH
United Kingdom

Hotel Spa

Macdonald Berystede Hotel & Spa
Macdonald Berystede Hotel & Spa,
Sunninghill, Ascot, Berkshire, SL5 9JH
United Kingdom

Opening hours

Mon - Fri 9:00 am - 8:00 pm
Sat - Sun 9:00 am - 6:00 pm
  • Accepts online bookings

    Online bookings let you pick date/time for your visit.

  • Accepts eVouchers

    If you purchase an eVoucher you will need to book with the venue directly.

Macdonald Berystede Hotel & Spa part of Macdonald Hotel & Resorts

Everyone needs a little self indulgence from time to time and what finer surroundings to relax in than the Vital Spa at the Macdonald Berystede Hotel?

We have a wonderful range of treatment programmes available, all using exclusive Elemis and Jessica beauty products. Our collection of Spa Days have been carefully designed to create a variety of pampering experiences. Alternatively, you may wish to create your own unique spa day by choosing from our spa tariff.

Why not extend your Spa Day with a totally relaxing overnight stay at the hotel? Take the opportunity to wine and dine in our fabulous Hyperion Restaurant and enjoy the comfort of our luxurious bedrooms.

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Comments

Reviews (written by customers after their visit)

4.2

Chain rating

Based on 69 reviews

5 stars 26
4 stars 30
3 stars 9
2 stars 2
1 star 2
  • Ambience
  • Cleanliness
  • Spa Facilities
  • Staff
  • Value
  • Body
  • Body Exfoliation Treatments (7)
  • Body Treatments (2)
  • Body Wraps (1)
  • Steam and Sauna Therapy (16)
  • Face
  • Facials (27)
  • Fitness
  • Swimming (18)
  • Massage
  • Aromatherapy Massage (1)
  • Deep Tissue Massage (34)
  • Indian Head Massage (3)
  • Therapeutic Massage (2)
  • Nails
  • Foot Scrub (1)
  • Manicure (9)
  • Pedicure (10)
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Have you been here? Write a review
Verified review Visited August 2015
Posted 1 week ago
excellent facilities esp the steam room and the outdoor hot pool in the warm August sunshine.

awesome Bento box and topped off with a glass of bubbly!

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Verified review Visited August 2015
Posted 2 weeks ago
Great hotel and spa facilities were good. Staff were lovely. Lunch was very good and a generous size. Pool was a little noisy with children playing early on and this could be heard on the thermal suite so affected the ambience slightly but this was a minor issue!

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Verified review Visited August 2015
Posted 2 weeks ago
I wasn't contacted by the hotel to advise us of our treatment times. When I did manage to get the information they had booked our appointments 6 hours apart!
When we arrived we went straight to the pool, unfortunately it was full of loud children screaming and splashing everywhere. Not relaxing at all. They were there for 2 hours.
Two of our treatments were 35 minutes late, no one informed us of this. We had to ask reception twice who just said someone will be along in a minute.
I had a manicure, as soon as I left the dim room that it was done in I could see it had been done very badly, uneven polish, not to the edges, and no dryer provided so have to wait 40 minutes before you could do anything. I had to actually remove the polish when I got home and redo it myself.
Lunch - we again had to wait half an hour - even though it was a pre-prepared lunch box. Wasn't overly keen on the selection of food, being a vegetarian it was the only option available to me. No drink included even though we paid £84.50

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Verified review Visited August 2015
Posted 3 weeks ago
Very good! Lovely staff, the treatment was excellent but the best bit was dinner. Very very tasty! A lovely break!

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Verified review Visited August 2015
Posted 3 weeks ago
Loved this spa break with my partner. It was a sunny day and there is an outdoor Jacuzzi which was great, although the water was really hot! Massage was really nice, but went far too quickly! Food in the restaurant was really top quality, and 3 courses is included in this deal which is fab. We were also allowed to use the spa the following day when we'd checked out which was great, felt like really good value for money, will definitely be returning.

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Verified review Visited August 2015
Posted 3 weeks ago
Excellent. After reading recent reviews i was sceptical, but what a lovely surprise. Excellent facilities, fantastic staff, thouroughly enjoyable day at the Spa, definitely recommended.

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Verified review Visited August 2015
Posted 4 weeks ago
I went for a One Night Celebration Spa Escape and have awarded it 5 stars.

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Verified review Visited July 2015
Posted 1 month ago
In all the spa was exactly as described; treatments were luxurious, lunch was deceptively filling, the ambiance was private and relaxing, staff were professional, conversational and helpful. I will definitely return.

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Verified review Visited July 2015
Posted 1 month ago
I went for a Spa Day Special and have awarded it 4 stars.

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Verified review Visited July 2015
Posted 1 month ago
I went for a Spa Day Special and have awarded it 5 stars.

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Verified review Visited July 2015
Posted 1 month ago
I went for a Spa Day Special and have awarded it 5 stars.

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Verified review Visited May 2015
Posted 3 months ago
The hotel was lovely, relaxing atmosphere, nice grounds, excellent friendly staff and great facilities. We felt the bar drinks were rather expensive.

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Verified review Visited April 2015
Posted 4 months ago
Me and my friend went for a weekend spa break. Dinner, treatments and facilities were high standard! We had a wonderful experience ! Thank you!

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Verified review Visited April 2015
Posted 4 months ago
I booked this as a treat for my sister's 21st birthday. We were both very happy with our treatments (deep tissue massage). We went for a light-medium pressure massage which was perfect! The package came with everything we needed, full access to spa, a 30min treatment each, dinner and breakfast. As this hotel has had many extensions our room (207) was rather far away from the main building, and we had to walk through the conference/business area to get to the room. But this didn't bother us too much. I had read some negative reviews on trip advisor about this hotel, but we had nothing to complain about. Our room was gorgeous! As we had lovely sunny weather we could make the most of the amazing hydro therapy pool. This hotel felt really special, and was a perfect treat!

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Verified review Visited March 2015
Posted 4 months ago
Pleasant experience. Food was lovely. Good value. Venue was clean. I would have no hesitation on returnig for another visit.

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Verified review Visited April 2015
Posted 4 months ago
I went for a Sunday Night Luxury Spa Break and have awarded it 5 stars.

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Verified review Visited March 2015
Posted 4 months ago
A lovely overnight spa break. Lovely clean pool, relaxing facial, spa staff friendly & welcoming. Thermal pool wonderful. Dining area decor a bit dark & uncosy, we would have liked some candles on table. Food delicious but small portions. Would recommend & return. When rang to check booking confirmed was told hotel hadn't received my booking but upgraded us to Executive twin room & apologetic.

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Posted 5 months ago
VICTIM OF THEFT WHILST RELAXING IN THE SPA!!!!
We booked an overnight stay and spa break in order to relax as myself and my partner were so stressed. We had stayed at the hotel a few years ago and it had been a lovely experience hence the choice we made... sadly the lovely experience was not what we experienced this time...
From the start it was a fiasco, food dreadful and pre booked spa treatments not available due to incompetent staff not giving correct information.
The icing on this very bad cake was the theft of my partners bank cards and drivers license whilst we relaxed in the hotel spa..... this was from his locked spa changing room locker!!!!!
As a result many thousands of pounds have been stolen, along with the sickening feeling that someone has your address and bank details... not to mention the added stress of having to frantically call banks and report this to the police.
Despite reporting this serious failure to protect their clients, the hotel have yet to apologise or phone us back. We'd have been less stressed and better off staying at home....I wish we'd never booked this awful 'relaxing' break:(

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Posted 5 months ago
A nice hotel, good spot but overpriced in all aspects. Restaurant food was ok, but it was bland and not worth what we paid, spa facilities were good but the sauna wasn't that hot, not enough loungers and rammed with kids. Generally it was a nice, enjoyable stay, but quite disappointing given the cost.

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Verified review Visited March 2015
Posted 5 months ago
We were given a complimentary upgrade !! Very nice start !! The room was very clean, the shower was wonderful and the bed was comfortable. Mini bar was expensive but we didn't bother as we had enough with dinner !! The treatments were amazing we were new women !! The staff were very obliging and friendly, we are definitely going back :)

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