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Venue rating

4.1

33 reviews

  • Ambience
  • Cleanliness
  • Staff
  • Value

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Lucas Hair Salon
Lucas Hair Salon
2 Wellington Terrace,
Notting Hill Gate, London, W2 4LW
United Kingdom

Hair Salon

Lucas Hair Salon
2 Wellington Terrace,
Notting Hill Gate, London, W2 4LW
United Kingdom

Opening hours

Mon - Thur 10:00 am - 7:00 pm
Fri 9:00 am - 7:00 pm
Sat 9:00 am - 6:00 pm
Sun - Closed -
  • Accepts online bookings

    Online bookings let you pick date/time for your visit.

  • Accepts eVouchers

    If you purchase an eVoucher you will need to book with the venue directly.

  • Accepts Wahanda gift vouchers

    Our old Wahanda Gift Vouchers can still be redeemed at over 3,000 locations. Use them to pay as you would with cash. Please note, the Wahanda Gift Voucher's successor – the Wahanda Gift Card – can only be used for online purchases.

Lucas Hair Salon   Off-peak
This venue offers discounts on off-peak appointments.

Lucas Hair salon has been providing hairdressing services in Notting Hill for the past 35 years.

Using Wella and TIGI products, stylists offer hair treatments for both men and woman and the venue has in fact become popular with many of the staff at Kensington Kensington Palace because of its proximity.

The most famous clients hosted by Lucas include princes William and Harry, who were brought to the salon by their mother Princess Diana in 1993.

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Services

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Comments

Reviews (written by customers after their visit)

4.1

Chain rating

Based on 33 reviews

5 stars 15
4 stars 13
3 stars 0
2 stars 0
1 star 5
  • Ambience
  • Cleanliness
  • Staff
  • Value
  • Blow Dry (2)
  • Facials (2)
  • Hair Colouring and Highlights Treatments (4)
  • Haircuts and Hairdressing (27)
  • Swedish Massage (1)
  • Waxing (1)
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Have you been here? Write a review
Verified review Visited February 2015
Posted 3 weeks ago
I had a Wash & Blow Dry and have awarded it 4 stars.

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Verified review Visited January 2015
Posted 1 month ago
Popular hair salon in Notting Hill Gate.Stylists are Creativie and I was happy with my look
after a wash and blow dry by Joyce.Will definitely return.

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Posted 1 month ago
Keep away from this place! Absolutely spoiled my hair! The girl called Meleni (or so, - an Italian girl) did not even bother to understand properly what I wanted to be done with my hair. She chopped the whole head randomly - I am in total shock and will go tomorrow to demand a FULL REFUND!!!! Now I need to go to a different hairdresser!
NEVER BUY ANY VOUCHERS FOR AN UNKNOWN TO YOU HAIRDESSER! THIS CAN TURN INTO A TOTAL DISASTER! Also, do not be fooled by anybody's 5-star rating of services: if there is even 1 unsatisfied customer - the probability is very high that you can be the next one!

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Verified review Visited December 2014
Posted 2 months ago
Even though I was a nightmare customer, turning up late and booking the wrong treatment, Lucas was amazing, they were so accommodating and managed to fit everything in. The hair cut was great and my hair is lovely and shiny from a conditioning treatment. This is the second time I have been to Lucas and on both times it's been amazing.

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Verified review Visited December 2014
Posted 2 months ago
I had a Haircuts and Hairdressing and have awarded it 5 stars.

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Verified review Visited December 2014
Posted 2 months ago
Very good experience! And absolutely amazing and very skillful staff. Good price
I also loved atmosphere overall: bright, sunny and cheerful

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Verified review Visited December 2014
Posted 2 months ago
Maela did a great job on the colour consultation and I am very pleased with the result. Mix of high and lowlights. Maela was patient and I will book again due to her professional and pleasant service. Well done!

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Verified review Visited December 2014
Posted 2 months ago
Excellent salon situated in trendy Notting Hill. Talented stylists listen to what look you are
aiming for and produce amazing results.Maela in particular is superb.

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Posted 3 months ago
If you value your hair, do not go here.

I grew my hair for about a year and looked forward to having it tidied up, at last ! What I did not expect was a hair dresser that did not engage with me or ask me in detail what I wanted before proceeding to hack away at the lot. I now have rat tail ends and an extremely outdated haircut (so embarrassed I will be wearing my hair up!). Why on earth would you cut fine hair into layers that make your hair THINNER? I have been working towards having long lush hair as I struggle with this with fine hair... now I am looking forward for it to grow for about a year, maybe more... depending.

I am now investing in hair extensions that are setting me back £480 in order to rectify this damage.

He hardly spoke to me, I don't even know if he knew much English...

So i told him I wanted more volume, and that i did not want much off the overall length, repeatedly, Once he made his first few cuts I panicked, was so stressful to watch and he could see me sqirming.

On a side note, i asked for a green tea which he gave me in a plastic cup with hair stuck to the side. & the shampoo stinks.

I have NO idea how on earth this salon has 4/5 stars... the women in this place must literally be holding this establishment together.

IF YOU HAVE ALREADY PURCHASED A VOUCHER, GIVE IT AWAY OR IF YOU ARE BRAVE, LET THE WOMEN GIVE IT A GO. DO NOT TRUST THE MAN WITH THE EARING.

he couldn't look me in the eye. Didn't show me the back of my head... because he knew how bad it was. I walked out and cried, it is that bad. I went to a few Salons down Queensway to get an opinion and they all looked shocked at my new do.

I am here to warn everyone away from this place, I wouldn't want someone experiencing the heart ache that I have today.

This just proves, you can't even go by star ratings on websites..... I am truly gutted. So disappointed and disillusioned at hair dressers. How they can make you feel awful about how you look and be okay with it is beyond me. I am now on a very long waiting game to see my long hair once more..

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BUYER BEWARE.

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Comments

1 month ago
Jesus! I wish I had read your comment prior to buying this effing voucher! I would have stayed away from this shambled place! ABSOLUTELY AWFULLY SPOILED HEAD!!!!!

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Verified review Visited August 2014
Posted 3 months ago
I would not recommend going here for your colour but they do good blowdrys. It is a nice salon but the colouring products are not high end

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Verified review Visited October 2014
Posted 4 months ago
Overall a great experience ! The staff are very polite, Maela was very lovely & did my hair exactly how I wanted it. Would definitely recommend this salon to a friend. Thank you !

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Verified review Visited October 2014
Posted 4 months ago
I had a Cut & Blow Dry and have awarded it 4 stars.

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Posted 4 months ago
I had a voucher for a 90 minute package for a facial and massage. Santa rushed and gave me only 65 minutes of my appointment...and when I told her this,she shrugged her shoulders and said that I had received the full treatment!!
The 65 minutes was pretty useless...as when I requested more pressure for the massage,Santa said she wasn't a massage therapist,and couldn't do that...so why sell vouchers offering massage if she can't even perform the treatment adequately! I can simply rub oil on myslef if thats all

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Posted 4 months ago
I went in to get the chop, something I do every couple of years after growing my hair long and was looking forward to. My hairdresser on the other hand had other ideas and wanted to only take an inch off. I had to fight her tooth and claw to get a decent length cut off, and even then it is now shoulder length, not what I wanted at all. I felt totally undervalued as a customer, she didn't listen to me at all, while asked at the end if I finally wanted it short, it was the end of their hours, I was the only one there, and just wanted to get the hell out by this stage. Am going to go somewhere else in Covent Garden that my roommate recommended to finish it off, hopefully they will be a bit more receptive. No complaints about the blow dry and conditioning treatment, just pretty unhappy with my new haircut.

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Verified review Visited October 2014
Posted 4 months ago
I was treated very well by staff and was offered a hot beverage. I felt that they really cared about my opinion and the lady kept checking with me and showing how much she would cut off. I have very long hair and find it very hard to trust a stranger with my hair but at this place she cut off the exact amount that i had asked her to, which is very rare in other salons where they cut too much off. I love my hair cut and feel that it is much healthier. The staff also told me to come back for a blow dry with a discount.

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Verified review Visited October 2014
Posted 4 months ago
Nice airy salon with friendly staff who speak good English (this is less common than it should be). My stylist Meiela was an absolute delight and did a great job with my hair. Also, good value by London standards.

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Verified review Visited October 2014
Posted 4 months ago
I had a Cut & Blow Dry and have awarded it 4 stars.

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Verified review Visited August 2014
Posted 5 months ago
i enjoy Lucas because the staff are always smiling and friendly, regardless of the time of day. They also do a great job with haircuts!

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Verified review Visited September 2014
Posted 5 months ago
Polite staff and did a good job. I thought the cut was just what I was looking for so really I was happy for this cheap and cheerful cut.

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Verified review Visited August 2014
Posted 5 months ago
I had overall a great experience. Tatiana was very friendly and professional, as well as the rest of the staff. I had a haircut and blow-dry, she took the time to make sure I was happy with the result. Would definitely come back, if I lived in London!

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