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Venue rating

3.3

63 reviews

  • Ambience
  • Cleanliness
  • Staff
  • Value

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London Tanning & Beauty Swiss Cottage
London Tanning & Beauty Swiss Cottage
10 New College Parade,
Finchley Road, Swiss Cottage, London, NW3 5EP
United Kingdom

Salon

London Tanning & Beauty Swiss Cottage
10 New College Parade,
Finchley Road, Swiss Cottage, London, NW3 5EP
United Kingdom

Opening hours

Mon - Fri 10:00 am - 7:45 pm
Sat 10:00 am - 5:45 pm
Sun 11:00 am - 4:45 pm
  • Accepts online bookings

    Online bookings let you pick date/time for your visit.

  • Accepts eVouchers

    If you purchase an eVoucher you will need to book with the venue directly.

London Tanning & Beauty Swiss Cottage part of London Tanning & Beauty   Last minute & off-peak
This venue offers discounts on off-peak appointments and last minute bookings.

We offer expert treatments for Women & Men by qualified therapists at unbeatable prices in convenient Central London locations. Treatments include safer UV Tanning, Spray Tanning, Body waxing, Facial Waxing, Laser hair removal, Red light therapy, Facials, Manicures, Pedicures, Inch Loss, Toning, Slimming & Lymphatic Drainage & Massage, Face & Body lifting treatments & Massage.

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Services

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Comments

Reviews (written by customers after their visit)

3.3

Chain rating

Based on 63 reviews

5 stars 10
4 stars 23
3 stars 19
2 stars 4
1 star 7
  • Ambience
  • Cleanliness
  • Staff
  • Value
  • Body
  • Cellulite Treatments (1)
  • Endermologie Lipo-Massage® (6)
  • Spray Tanning and Sunless Tanning (5)
  • Sunbeds and Tanning Booths (5)
  • Face
  • Eyebrow and Eyelash Treatments (1)
  • Facials (2)
  • Fitness
  • Body Sculpting (6)
  • Hair removal
  • Brazilian Waxing (5)
  • Hollywood Waxing (6)
  • Waxing (15)
  • Massage
  • Lymphatic Drainage (11)
  • Lymphatic Drainage Massage (7)
  • Therapeutic Massage (2)
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Have you been here? Write a review
Verified review Visited June 2015
Posted 2 weeks ago
Unfortunately I pre-booked and pre-paid a course of treatments with this venue. Resulting in aggravation on each appointment. My recommendation is you learn from my mistake and never pre-pay.

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Verified review Visited June 2015
Posted 2 weeks ago
Horrible costumer service! Complete waist of time and money. If you do book with them, call them to re-confirm your booking as they tend to forget/mixed it up or book you for the wrong treatment.

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Verified review Visited July 2015
Posted 2 weeks ago
Avoid this venue at all costs. Every treatment I have booked with them, they then called to reschedule or cancel. They also booked me for the wrong treatments, more than once, despite re-confirming over the phone several times that this is not the treatment I have booked. The receptionist is far too busy throwing the blame around than trying to fix the issue or help. I have never known a venue to be so disorganised and lacking care for their costumers. Once they received my payment they stopped bothering.

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Verified review Visited July 2015
Posted 2 weeks ago
I had a Strip Waxing and have awarded it 3 stars.

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Posted 3 weeks ago
Used a Groupon for a hollywood and half leg wax. The receptionists did not make me feel welcome, talked amongst themselves and didn't do a lot. My wax was alright the lady was very nice and did try to make me feel welcome, however I thought she maybe waxed some areas a few too many times. Also for my half leg wax she missed a massive strip on my leg which I then had to shave. She didn't ask me if I was happy and when I was changing she was still in the room so I didn't feel as though I could check my wax comfortably.

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Verified review Visited July 2015
Posted 3 weeks ago
I booked a single Endermologie treatment with this venue via this website and the initial confusion should have been a warming sign. I came to the venue on time just to be told my booking was not in their diary, having to reschedule for later that week.
During that booking the lady who treated me told me it will not be effective unless I book a course of minimum 10 treatments. Unfortunately I listed to her, forgetting the initial confusion and this is where the treatment saga started.
one treatment I had another therapist, as the usual one was simply not there ( I didn't mind that much, just found it odd that I had her specifically booked and she wasn't there)
Another treatment I was asked to reschedule due to double booking, which I did. I was then contacted AGAIN to reschedule the second time, which I then refused as they had no availability for at least a week. I then had a short, rushed treatment which after complaining to the therapist was kind enough to not charge me for.I rebooked that treatment over the phone a few days later.
Guess what, I got another call a few weeks later, telling me my treatments are scheduled for a facial rather than Endermologie, and only because the therapist knows my name, she noticed the mistake. Yes, again, I had to reschedule that appointment, this time it was because of a tube strike apparently.
I then asked to look at the last booking I have with them on a Tuesday, to confirm that one is fine. Shockingly I was again booked for a facial, on a Wednesday!
I have finally had enough and despite the best efforts of the only functional therapist in that venue, will highly recommend you to look for treatments elsewhere. I cannot remember when else in my life I've been shuffled around so many times. Completely unreliable and aggravating!

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Verified review Visited July 2015
Posted 4 weeks ago
Pretty basic. Staff were a bit abrasive. Welcoming but not very professional, quite low class for the area. Didn't clean bed. Though nice that they offered wipes and winkles free.

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Verified review Visited May 2015
Posted 2 months ago
I had a Hollywood Waxing and have awarded it 5 stars.

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Posted 2 months ago
I used GROUPON to have a lymphatic drainage massage. Having waited 25 minutes they took me downstairs to a room with no windows and a massage bed with trousers on it. They then said that the massage was only for the legs and it was done by electronic trousers. The groupon which has a photo of a person giving a massage made no mention of just the lower half of the body being massaged nor that it was to be done by electronic trousers! Why would you purposefully deceive people in this way. It makes me wonder if you deceive people in other ways. I will not deal with a company this unethical.

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Verified review Visited May 2015
Posted 2 months ago
I had a tanning booth session and I rate it 4/5. The staff was helpful and the the environment very professional.

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Verified review Visited April 2015
Posted 2 months ago
I had a hollywood waxing and have awarded it 5 starts. The place was basic but clean however Susanna was absolutely great. Professional, efficient and very friendly. I will definitely be going back.

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Verified review Visited May 2015
Posted 3 months ago
I have been here before and have always had a good experience. this time my treatments were booked so close together the beautician had to keep running out in between each strip of wax to let people in and out of the tanning booths. Really put me on edge and made the experience really unpleasant. don't think I will return again. I think I should be offered one of the treatments free next time as compensation for the bad service.

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Verified review Visited May 2015
Posted 3 months ago
I have been here before and have always had a good experience. this time my treatments were booked so close together the beautician had to keep running out in between each strip of wax to let people in and out of the tanning booths. Really put me on edge and made the experience really unpleasant.

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Verified review Visited April 2015
Posted 3 months ago
Very good pain free waxing- will definitely go again :) very good technique and I felt very comfortable with the lady. I have also bought a tanning course off them in the past and was also very happy with that

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Verified review Visited April 2015
Posted 3 months ago
Upon arriving, there was confusion with my booking so I was made to feel rushed. Thankfully once in the treatment room, the therapist kept clarifying if I was happy with the hair removal!

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Verified review Visited March 2015
Posted 4 months ago
The treatment room wasn't very pleasant or nice to get to and I felt an awkwardness in the room. But, the therapist had a good and pain-less technique.

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Verified review Visited March 2015
Posted 4 months ago
I had a Brazilian Waxing and have awarded it 3 stars.

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Verified review Visited March 2015
Posted 4 months ago
I was a bit weary about getting a Hollywood wax done in a new place. But, I was seen right away, and the very friendly therapist Claire did an amazing job. She had a good, clean and neat technique with efficient removal.

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Verified review Visited February 2015
Posted 4 months ago
Staff was very friendly and patient.
I had to help the lady though in holding as indicated but I would go back again.

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Verified review Visited February 2015
Posted 5 months ago
I had a Brazilian Waxing and have awarded it 5 stars.

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