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Venue rating

3.8

11 reviews

  • Ambience
  • Cleanliness
  • Staff
  • Value

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LK & Alex Hair and Beauty
LK & Alex Hair and Beauty
204 North End Road,
West Kensington, London, W14 9NX
United Kingdom

Hair Salon

LK & Alex Hair and Beauty
204 North End Road,
West Kensington, London, W14 9NX
United Kingdom

Opening hours

Mon - Fri 9:30 am - 8:00 pm
Sat 10:00 am - 7:00 pm
Sun - Closed -
  • Accepts online bookings

    Online bookings let you pick date/time for your visit.

  • Accepts eVouchers

    If you purchase an eVoucher you will need to book with the venue directly.

LK & Alex Hair and Beauty

LK & Alex Hair and Beauty is a hair salon situated in West Kensington, close to West Brompton rail station.

Offering a range of hair removal, eyelash and hair styling treatments, the small team aim to be efficient and provide complete customer satisfaction.

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Services

A few seconds ago

Comments

Reviews (written by customers after their visit)

3.8

Chain rating

Based on 11 reviews

5 stars 7
4 stars 0
3 stars 0
2 stars 0
1 star 4
  • Ambience
  • Cleanliness
  • Staff
  • Value
  • Blow Dry (10)
  • Brazilian Blow Dry Keratin Treatment (6)
  • Eyebrow and Eyelash Tinting (5)
  • Haircuts and Hairdressing (11)
  • Waxing (4)
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Posted 3 days ago
Alex is amazing. She is very friendly and honest when it comes to hair colours and things like that. I am very impressed with her. She had made my hair improved a lot since I starts doing my hair with her. And I don't like what's this people has been written about Alex , Alex is very sweet , she isn't rude at all , she's is very happy and when I have my hair done with Alex she makes my day better, also she is very sensitive , an d most of the time when I had my hair done Alex , she never over charged me or the other customers. Alex you are amazing lady , very strong and honest. I am happy to have meet you. We love you Alex

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3 days ago
I'd like to say something which I haven't mention before, Alex is the only person I can trust in doing my hair, at the salon there is a new guy who has the same name as Alex's the lady , and he's isn't good, he's is very rude , also he's appearance is scary , if you which to have your hair done, please contact the right Alex, a lady from Brazil, she is the best. Her hi lights skills are the best , she never make a little stain in my hair or my mother's hair, I can highly recommend Alexsandra to do your hair with care and knowledge.

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Posted 4 weeks ago
I became Alex's customers since I moved to London, I couldn't find a great blow dry , but I found Alex, she does the best Blow dry and the best Brazilian blow dry ever. I am a loyal customers , I won't change her, she is very sweet , polite , honest and also very sensitive. Alex knows exactly what she needs to do on your hair when you see her, she knows exactly what she can do or what can't she use on your hair. I always let her choose my hair hi lights , my base colours , my hair cut , everything I let Alex's choose, right I very happy to be able to have my hair done at home , because I just have a baby and became difficult to go out to do my hair, but with Alex I don't any problem , because she always comes to visit me and do my all family , even my husband loves her hair cut. Thank you Alex you are lovely lady. xx

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3 days ago
I agree with you. Alex is very friendly , honest and has a very good customers service. Amazing hair cut and she does the best Brazilian Blow dry and hi lights. She is very confident and that's makes you trust in what she's is doing on your hair. Thanks Alex you are very strong woman .

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Posted 1 month ago
I have visited Alex and I really like the Brazilian blow dry hair straightening. To be honest she is the best for this treatment. I have been in many hair salon near where I live but I couldn't find someone who can do a proper Brazilian blow dry , my hair kept treated for over 6 months when Alex does my hair. I really like her , she is very sweet person , polite , honest and kind towards the customers. I highly recommend. Thanks Alex

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Posted 1 month ago
I bought a voucher for the Brazilian blow dry last east , to have the treatment done by Alex , first of all I didn't really believe that she would be able to do my hair, as my hair is Afro and long in my waist. First I didn't not want to pay for the surcharge for long hair, also I knew that the surcharge was written on the voucher , but Alex didn't over charge me and I had my hair done beautifully , I do not regret to have paid for the surcharge , also because it was the best result I've had. I only regret to not have the courage to said to Alex sorry for been rude in the beginning , because the voucher was saying about the surcharge and I didn't want pay , but I became a regular customer of Alex and I told her that I felt bad for not give to her my apologies , I have recommend all my friends and colleagues to have their hair done with her, Alex treats customers with care , when she used to have the salon , the place was very clean , each time one of the members of her team was coming to check things around. Sometimes we customers buy those voucher's to try to find a good hairdresser , but also we are very demanding and rude towards the people who are taking care of us. Alex I won't stop to have my hair done with you, because my hair needs you, be strong and try again, because you are good. I am happy to have meet you. xx

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Posted 1 month ago
I became one of Alex clients , as I was interesting in having the Brazilian hair straightening, and I thought that it would be impossible to have done , because my hair is very difficult to manage. I have the best Brazilian blow dry with Alex, I bought the voucher back last year and for the price which I paid I for it I couldn't believe that my hair was going to look amazing. I try to get back to have it done again , but unfortunately Alex isn't there , but I called the salon and there is someone who has the same name as Alex , and he has been very rude to me, but I found Alex number again I am very pleased to find her , me and my wife love the way she does our hair, professional , honest, patient. I am sad to see those negatives reviews about her, because I know Alex very well, from last year my hair became absolutely amazing . If you didn't have the opportunity to have your hair done with Alex , you missed , I won't change her , she has made my life changed since I meet her , I am glad that I bought the voucher for the first time , otherwise I wouldn't have meet her. I recommend without doubt,more importantly she was always worried about whether we needed anything, the team always offered us coffee, water , tea , cookies, etc. Alex your are amazing lady , stay bless xx

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Posted 1 month ago
I have to admit some things that never Were mentioned on this reviews . I am very grateful to have known Alex, an honest and sincere person dedicated to his work .When I visited Alex's salon in May last year , I was surprised with the precision that she had to understand me . I was confused because I did not know what I really wanted to do in my hair , she was patient because I had an appointment , most arrived thirty minutes , even more late she answered me with a lot of politeness. By the time I had my hi lights applied , I observed that a customer had arrived two hours late, company , demanded that Alex should do her hair at any cost or he would put bad reviews , and the thing is she did the customers hair , and didn't even thank her, I can see that no matter how good you can be but people are never happy. I am happy because she had look after me and a lot of my friends and colleagues at work. If you had have a bad experience something wasn't right , but I can honestly said that I would come back to her as she understood exactly what I want do have done in my hair.

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Posted 3 months ago
I have never written a bad review before but felt compelled to warn people as i received the worst service in my life. The woman who owns the salon is abusive and has mental health problems. Maybe she had a bad week but it was just the strangest most unprofessional experience of my life. she kept angrily telling me her salon was famous all over the world as if i had somehow suggested otherwise. She behaved aggressively, immaturely, strangely, unprofessionally, she was shouting at me. i actually felt like crying. i left feeling dazed by what i had just experienced and Groupon even refunded me my voucher because of the experience. One member of staff was nice to me but kept her head down and didnt get involved. She didnt seem to treat her staff well either. The salon, although located in Fulham is not as nice as others in the area, or any hairdresses i have ever been to. Youve been warned :)

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1 month ago
I have been doing my hair with Alex for over 3 years when she first start the deal with Kgb. My hair was very damaged as I went to a hair salon and their have turned my hair into green , when I saw the deals I bought one of the vouchers and since them I have never stop doing my hair with her. I would recommend , because she has been nice to me and my family.

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Posted 10 months ago
I went to the salon for highlights and manicure and I left very happy.All the staff were very nice and very profesional,Alex is very good with colors deff I will be back to do my hair.The salon is very lively and very clean I higly recommended

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9 months ago
You must be some of her workers or even Alex (the owner) because I can not understand how someone who goes there could give 5 stars to this place.

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3 months ago
Literally just set up a google account to write a review. I have never written a bad review before but felt compelled to warn people as i received the worst service in my life. The woman who owns the salon is abusive and has mental health problems. Maybe she had a bad week but it was just the strangest most unprofessional experience of my life. she kept angrily telling me her salon was famous all over the world as if i had somehow suggested otherwise. She behaved aggressively, immaturely, strangely, unprofessionally, she was shouting at me. i actually felt like crying. i left feeling dazed by what i had just experienced and Groupon even refunded me my voucher because of the experience. One member of staff was nice to me but kept her head down and didnt get involved. She didnt seem to treat her staff well either. The salon, although located in Fulham is not as nice as others in the area, or any hairdresses i have ever been to. Youve been warned :)

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3 months ago
Literally just set up a google account to write a review. I have never written a bad review before but felt compelled to warn people as i received the worst service in my life. The woman who owns the salon is abusive and has mental health problems. Maybe she had a bad week but it was just the strangest most unprofessional experience of my life. she kept angrily telling me her salon was famous all over the world as if i had somehow suggested otherwise. She behaved aggressively, immaturely, strangely, unprofessionally, she was shouting at me. i actually felt like crying. i left feeling dazed by what i had just experienced and Groupon even refunded me my voucher because of the experience. One member of staff was nice to me but kept her head down and didnt get involved. She didnt seem to treat her staff well either. The salon, although located in Fulham is not as nice as others in the area, or any hairdresses i have ever been to. Youve been warned :)

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Posted 11 months ago
All I can say is don't waste your time or your money. Bought a Groupon a half head of highlights and a cut in an attempt to save a little money and I have regretted ever since. I had to pay double to repair the poor excuse for a highlight and cut. A different women highlighted my hair and another completely different woman cut it. The foils were left in my hair to long (as the stylists were trying to processes as many customers as they could at once) leaving me with criss-cross zebra stripes near the scalp of my hair. There was no consult on what cut I wanted, showed the lady a picture she shrugged and started cutting. At the end of my cut very visible layers were hacked into my hair, I asked the lady to blend them, she attempted too but insisted my hair was "too thick". I left the salon mortified and upset with myself that I didn't stick up for myself and get a refund.

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6 months ago
I had EXACTLY the same experience. My hair was a complete mess of zebra stripes. As I was getting my hair done Alex was doing at least 1 other person at the same time whilst also accepting walk-ins (a tramp also walked in at one point and took a little tour around the place before deciding to leave)... In total I was there for 6 hours (having been made to wait an hour before I even had a consultation)... and went home and cried...

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3 months ago
I have never written a bad review before but felt compelled to warn people as i received the worst service in my life. The woman who owns the salon is abusive and has mental health problems. it was just the strangest most unprofessional experience of my life. she kept angrily telling me her salon was famous all over the world as if i had somehow suggested otherwise. She behaved aggressively, immaturely, strangely, unprofessionally, she was shouting at me. i actually felt like crying. i left feeling dazed by what i had just experienced and Groupon even refunded me my voucher because of the experience. she didnt do a good job on my hair either and actually damaged it, i wasn't sure if this was out of spite. One member of staff was nice to me but kept her head down and didnt get involved. She didnt seem to treat her staff well either. The salon, although located in Fulham is not as nice as others in the area, or any hairdressers i have ever been to. You've been warned :)

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Posted 1 year ago
OMG! This place is terrible!! Alex is rude, not polite at all. Bad staff, not clean, dodgy place... DISGUSTING! They charged me more money for the treatment than the quantity agreed on the voucher.

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Posted 1 year ago
It was the worst experience ever! Alex is very rude and treats her staff really bad. She does not listen at all and only knows speak about herself. It is a very dodgy place not clean, just worried for getting good reviews. She made me feel really embarrased when I was asking her some questions about the colour. Do not go there, honestly.

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1 year ago
I don't know you but you are right. Alex is rude, place is dodgy, not clean. Bad staff. They charged me more money than expected on the voucher. I would not come back even for free.

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3 months ago
I have never written a bad review before but felt compelled to warn people as i received the worst service in my life. The woman who owns the salon is abusive and has mental health problems. it was just the strangest most unprofessional experience of my life. she kept angrily telling me her salon was famous all over the world as if i had somehow suggested otherwise. She behaved aggressively, immaturely, strangely, unprofessionally, she was shouting at me. i actually felt like crying. i left feeling dazed by what i had just experienced and Groupon even refunded me my voucher because of the experience. she didnt do a good job on my hair either and actually damaged it, i wasn't sure if this was out of spite. One member of staff was nice to me but kept her head down and didnt get involved. She didnt seem to treat her staff well either. The salon, although located in Fulham is not as nice as others in the area, or any hairdressers i have ever been to. You've been warned :) read all the other reviews of her online i just found at wahanda. im not the only one! https://www.wahanda.com/place/lk-alex-hair-and-beauty/

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