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Venue rating

1.8

5 reviews

  • Ambience
  • Cleanliness
  • Staff
  • Value

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LK & Alex Hair and Beauty
LK & Alex Hair and Beauty
204 North End Road,
West Kensington, London, W14 9NX
United Kingdom

Hair Salon

LK & Alex Hair and Beauty
204 North End Road,
West Kensington, London, W14 9NX
United Kingdom

Opening hours

Mon - Fri 9:30 am - 8:00 pm
Sat 10:00 am - 7:00 pm
Sun - Closed -
  • Accepts online bookings

    Online bookings let you pick date/time for your visit.

  • Accepts eVouchers

    If you purchase an eVoucher you will need to book with the venue directly.

  • Wahanda gift voucher not accepted

    Our old Wahanda Gift Vouchers can still be redeemed at over 3,000 locations. Use them to pay as you would with cash. Please note, the Wahanda Gift Voucher's successor – the Wahanda Gift Card – can only be used for online purchases.

LK & Alex Hair and Beauty

LK & Alex Hair and Beauty is a hair salon situated in West Kensington, close to West Brompton rail station.

Offering a range of hair removal, eyelash and hair styling treatments, the small team aim to be efficient and provide complete customer satisfaction.

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Comments

Reviews (written by customers after their visit)

1.8

Chain rating

Based on 5 reviews

5 stars 1
4 stars 0
3 stars 0
2 stars 0
1 star 4
  • Ambience
  • Cleanliness
  • Staff
  • Value
  • Blow Dry (4)
  • Haircuts and Hairdressing (5)
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Have you been here? Write a review
Posted 2 days ago
I have never written a bad review before but felt compelled to warn people as i received the worst service in my life. The woman who owns the salon is abusive and has mental health problems. Maybe she had a bad week but it was just the strangest most unprofessional experience of my life. she kept angrily telling me her salon was famous all over the world as if i had somehow suggested otherwise. She behaved aggressively, immaturely, strangely, unprofessionally, she was shouting at me. i actually felt like crying. i left feeling dazed by what i had just experienced and Groupon even refunded me my voucher because of the experience. One member of staff was nice to me but kept her head down and didnt get involved. She didnt seem to treat her staff well either. The salon, although located in Fulham is not as nice as others in the area, or any hairdresses i have ever been to. Youve been warned :)

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Posted 7 months ago
I went to the salon for highlights and manicure and I left very happy.All the staff were very nice and very profesional,Alex is very good with colors deff I will be back to do my hair.The salon is very lively and very clean I higly recommended

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5 months ago
You must be some of her workers or even Alex (the owner) because I can not understand how someone who goes there could give 5 stars to this place.

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2 days ago
Literally just set up a google account to write a review. I have never written a bad review before but felt compelled to warn people as i received the worst service in my life. The woman who owns the salon is abusive and has mental health problems. Maybe she had a bad week but it was just the strangest most unprofessional experience of my life. she kept angrily telling me her salon was famous all over the world as if i had somehow suggested otherwise. She behaved aggressively, immaturely, strangely, unprofessionally, she was shouting at me. i actually felt like crying. i left feeling dazed by what i had just experienced and Groupon even refunded me my voucher because of the experience. One member of staff was nice to me but kept her head down and didnt get involved. She didnt seem to treat her staff well either. The salon, although located in Fulham is not as nice as others in the area, or any hairdresses i have ever been to. Youve been warned :)

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2 days ago
Literally just set up a google account to write a review. I have never written a bad review before but felt compelled to warn people as i received the worst service in my life. The woman who owns the salon is abusive and has mental health problems. Maybe she had a bad week but it was just the strangest most unprofessional experience of my life. she kept angrily telling me her salon was famous all over the world as if i had somehow suggested otherwise. She behaved aggressively, immaturely, strangely, unprofessionally, she was shouting at me. i actually felt like crying. i left feeling dazed by what i had just experienced and Groupon even refunded me my voucher because of the experience. One member of staff was nice to me but kept her head down and didnt get involved. She didnt seem to treat her staff well either. The salon, although located in Fulham is not as nice as others in the area, or any hairdresses i have ever been to. Youve been warned :)

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Posted 8 months ago
All I can say is don't waste your time or your money. Bought a Groupon a half head of highlights and a cut in an attempt to save a little money and I have regretted ever since. I had to pay double to repair the poor excuse for a highlight and cut. A different women highlighted my hair and another completely different woman cut it. The foils were left in my hair to long (as the stylists were trying to processes as many customers as they could at once) leaving me with criss-cross zebra stripes near the scalp of my hair. There was no consult on what cut I wanted, showed the lady a picture she shrugged and started cutting. At the end of my cut very visible layers were hacked into my hair, I asked the lady to blend them, she attempted too but insisted my hair was "too thick". I left the salon mortified and upset with myself that I didn't stick up for myself and get a refund.

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3 months ago
I had EXACTLY the same experience. My hair was a complete mess of zebra stripes. As I was getting my hair done Alex was doing at least 1 other person at the same time whilst also accepting walk-ins (a tramp also walked in at one point and took a little tour around the place before deciding to leave)... In total I was there for 6 hours (having been made to wait an hour before I even had a consultation)... and went home and cried...

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2 days ago
I have never written a bad review before but felt compelled to warn people as i received the worst service in my life. The woman who owns the salon is abusive and has mental health problems. it was just the strangest most unprofessional experience of my life. she kept angrily telling me her salon was famous all over the world as if i had somehow suggested otherwise. She behaved aggressively, immaturely, strangely, unprofessionally, she was shouting at me. i actually felt like crying. i left feeling dazed by what i had just experienced and Groupon even refunded me my voucher because of the experience. she didnt do a good job on my hair either and actually damaged it, i wasn't sure if this was out of spite. One member of staff was nice to me but kept her head down and didnt get involved. She didnt seem to treat her staff well either. The salon, although located in Fulham is not as nice as others in the area, or any hairdressers i have ever been to. You've been warned :)

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Posted 8 months ago
OMG! This place is terrible!! Alex is rude, not polite at all. Bad staff, not clean, dodgy place... DISGUSTING! They charged me more money for the treatment than the quantity agreed on the voucher.

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Posted 9 months ago
It was the worst experience ever! Alex is very rude and treats her staff really bad. She does not listen at all and only knows speak about herself. It is a very dodgy place not clean, just worried for getting good reviews. She made me feel really embarrased when I was asking her some questions about the colour. Do not go there, honestly.

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8 months ago
I don't know you but you are right. Alex is rude, place is dodgy, not clean. Bad staff. They charged me more money than expected on the voucher. I would not come back even for free.

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2 days ago
I have never written a bad review before but felt compelled to warn people as i received the worst service in my life. The woman who owns the salon is abusive and has mental health problems. it was just the strangest most unprofessional experience of my life. she kept angrily telling me her salon was famous all over the world as if i had somehow suggested otherwise. She behaved aggressively, immaturely, strangely, unprofessionally, she was shouting at me. i actually felt like crying. i left feeling dazed by what i had just experienced and Groupon even refunded me my voucher because of the experience. she didnt do a good job on my hair either and actually damaged it, i wasn't sure if this was out of spite. One member of staff was nice to me but kept her head down and didnt get involved. She didnt seem to treat her staff well either. The salon, although located in Fulham is not as nice as others in the area, or any hairdressers i have ever been to. You've been warned :) read all the other reviews of her online i just found at wahanda. im not the only one! https://www.wahanda.com/place/lk-alex-hair-and-beauty/

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