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Venue rating

3.0

2 reviews

  • Ambience
  • Cleanliness
  • Staff
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Lesley Leale-Green in West Dulwich
Lesley Leale-Green in West Dulwich
2 Croxted Road,
West Dulwich, London, SE21 8SW
United Kingdom

Day Spa

Lesley Leale-Green in West Dulwich
2 Croxted Road,
West Dulwich, London, SE21 8SW
United Kingdom
  • Online scheduling not available

    Online bookings let you pick date/time for your visit.

  • eVouchers not accepted

    If you purchase an eVoucher you will need to book with the venue directly.

  • Wahanda gift voucher not accepted

    Our old Wahanda Gift Vouchers can still be redeemed at over 3,000 locations. Use them to pay as you would with cash. Please note, the Wahanda Gift Voucher's successor – the Wahanda Gift Card – can only be used for online purchases.

Venue type: Day Spa in Dulwich
Tagged as: Day Spa

Lesley Leale-Green in West Dulwich

Lesley Leale-Green Health and Beauty Therapy, established in 1981 in the heart of picturesque Dulwich Village, is one of London's leading beauty clinics and offers the most advanced technology and up to date treatments in the field of health and beauty. The Range of exquisite treatments available are born from a passion to offer the very best. Lesley Leale-Green Health and Beauty has created a unique fusion of science and nature which has proven to be a timeless success. When generating 'me-time' has become increasingly difficult, Lesley Leale-Green Health and Beauty provides the perfect blend of luxury and necessity; the perfect place to take a step back and discover the essence of beauty

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Services

Services at this venue are not bookable online. Why not check out the other bookable venues near Dulwich?
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Comments

Reviews (written by customers after their visit)

3.0

Chain rating

Based on 2 reviews

5 stars 1
4 stars 0
3 stars 0
2 stars 0
1 star 1
  • Ambience
  • Cleanliness
  • Staff
  • Value
  • Aromatherapy Massage (1)
  • Facials (2)
  • Manicure (1)
  • Pedicure (2)
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Posted 2 years ago
I started using LLG when I first moved into the area 3 years ago. Firstly I went for facials only when I couldn't get an appointment with my usual salon. For a while my usual salon did not offer beauty facilities so I started to use LLG for not only for facials, massage, pedicures and manicures. LLG is now my preferred Spa. The treatments are good, they sorted out my hands and nails after having been 'murdered' by another salon, their facials are 'the best', pedicures are good and last. The staff are excellent, they are cheerful and always readily available to give advice on self maintenance, without being pushy on the products they sell. It's always a pleasure to go there and I can't see why anyone could have a complaint. No beauty treatments are cheap, LLG is good value for money.

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Posted 5 years ago
TERRIBLE!!! I had a facial and a pedicure here, the facial was nice however the pedicure was atrocious, my six month old child could have made a better job of painting my toenails. I complained and was given the opportunity to have another pedicure at my convenience (I explained it was actually quite inconvenient as I would need to find childcare). A couple of months later I arranged for someone to look after the baby, went back to the spa and wanted to upgrade the pedicure to a facial and pay the difference, simple enough you would think, I was after all paying them even more money, except with confusion over the booking I found out AFTER the treatment that this was 'against company policy'(why!!??) and had to pay the full price of £53 for the facial GRRRRR!!!! I want to complain but no one in the spa (including the manager) can deal with a complaint, I just keep being referred to 'head office' which can't be contacted directly and won't respond to messages. I have been trying for weeks to speak to someone. All I want is a phone call! I feel like I've spent a lot of money at this spa and been treated very poorly. Poor value for money, poor treatment and TERRIBLE customer care.

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Comments

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5 years ago
I'm sorry but I think you, as the customer was in the wrong. Why should you be able to upgrade from a pedicure to a facial just like that?! And also, generally, I have any mistakes rectified on the spot (like manicures etc), this normally doesn't take a lot of time to do, saves you returning to the salon etc. To be honest, your attitude comes across as rude. I would maybe return to the salon in person or write a letter (so easy to ignore emails).

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$profile.image.altText
4 years ago
Wow that sounds crazy, why could you upgrade. I really dont think you are being rude, and you were giving them more money. Crazy Salon!!

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