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Venue rating

4.5

26 reviews

  • Ambience
  • Cleanliness
  • Staff
  • Value

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Laser & Skin Care
Laser & Skin Care
1362 London Road,
London, SW16 4DE
United Kingdom

Skin Clinic

Laser & Skin Care
1362 London Road,
London, SW16 4DE
United Kingdom

Opening hours

Mon - Tue 11:00 am - 7:00 pm
Wed - Closed -
Thur - Sat 11:00 am - 7:00 pm
Sun 11:00 am - 4:00 pm
  • Accepts online bookings

    Online bookings let you pick date/time for your visit.

  • Accepts eVouchers

    If you purchase an eVoucher you will need to book with the venue directly.

  • Wahanda gift voucher not accepted

    Our old Wahanda Gift Vouchers can still be redeemed at over 3,000 locations. Use them to pay as you would with cash. Please note, the Wahanda Gift Voucher's successor – the Wahanda Gift Card – can only be used for online purchases.

Laser & Skin Care   Off-peak
This venue offers discounts on off-peak appointments.

Products used at this venue:

Services

A few seconds ago

Comments

Reviews (written by customers after their visit)

4.5

Chain rating

Based on 26 reviews

5 stars 20
4 stars 4
3 stars 0
2 stars 0
1 star 2
  • Ambience
  • Cleanliness
  • Staff
  • Value
  • Face
  • Eyebrow and Eyelash Tinting (1)
  • Microdermabrasion (6)
  • Hair removal
  • Brazilian Waxing (1)
  • Hollywood Waxing (3)
  • Intense Pulsed Light Therapy (IPL) (8)
  • Waxing (2)
  • Massage
  • Indian Head Massage (9)
  • Therapeutic Massage (11)
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Have you been here? Write a review
Verified review Visited April 2015
Posted 1 week ago
A good service as usual. The booking service was a bit tricky as I had to rearrange my appointment as the therapist wasn't in on the day I booked- that was not shown in the website.

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Verified review Visited April 2015
Posted 2 weeks ago
Very quick, thorough and painless treatment. Very friendly staff and great value for money. Will definitely visit again soon. thanks.

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Verified review Visited March 2015
Posted 1 month ago
I had no problems at all. Went for a Brazilian. The staff were very calm and I felt really comfortable and relaxed.

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Comments

1 month ago
Thank you very much for your positive feed back,

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Verified review Visited March 2015
Posted 1 month ago
It was nice and quick, my beautician took her time to make it as painless as and comfortable as possible. ��

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Comments

1 month ago
Thank you very much for your positive feedback.

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Verified review Visited March 2015
Posted 1 month ago
My beautician was excellent. She was 'light handed' with the waxing but was still quick so it didn't really hurt and was thorough. Overall good value for money ��

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Verified review Visited December 2014
Posted 3 months ago
First time visit in the salon I was very pleased with everything from customer service to very clean salon excellent service provided by the therapist who was very professional and polite already booked next treatment highly recommended to every one

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Verified review
Posted 6 months ago
Such a frustrating experience - I wish I had read the reviews before I bought that Groupon voucher, I had never bought it otherwise!
Twice I booked an appointment, each time I was put off by 2-3 months, and then the appointment was cancelled last minute with a similar excuse I read in other reviews on this page. Each time the studio tried to make me ask Groupon for a refund rather than giving me a new appointment. When I raised my concerns about this rather questionable practice, the studio refused to give me any further appointments. When I got in touch with Groupon, they refused to refund my voucher, as by now the voucher is way beyond expiry date.
I will report this appropriately, as this is very bad practice, I am very disappointed.

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Verified review Visited September 2014
Posted 7 months ago
I had eyebrow and eyelash tinting with threading. Really pleased with the results. Great shape and perfectly even, will be going back.

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Posted 10 months ago
Lovely massage very relaxing, nice staff very friendly. Great value for money will be returning, thank you very much.....Tanya x

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Posted 11 months ago
I was very happy with the treatment .thank you very much I will come again, will recommend to friends family

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Posted 11 months ago
A fantastic experience lovely massage and facial will defo come agin already book my next treatment. Friendly staff and clean lovely rooms

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Posted 1 year ago
Massage was fantastic and we'll worth the money. Facial was short due to a groupon offer.
Having said that more economical than offer massage/facials services.

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Posted 1 year ago
I felt a little nervous at first as I know I can be ticklish when I have a full body massage, however as soon as I walked into the venue I was made to feel right at home. My treatment therapist Jasmine was amazing, and I left feeling 10x more relaxed than I've ever felt! Would definitely recommend!!

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Posted 1 year ago
Loved the treatment. Great massage, service and staff -good value for money, I'm glad I booked it. I would recommend anyone to come and have a treatment here

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Posted 1 year ago
Extremely professional ,clean and really relaxing.it was my first experience and I will certainly repeat it . Far better than any medication!

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Posted 1 year ago
While on a visit to London was recommended by a friend this Salon. I had a facial and Massage. i thought i was in heaven after the massage the facial also brought a glow to my face. I would highly recommend this place very clean friendly staff that know what they are doing to great detail ��

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Verified review
Posted 1 year ago
I booked through Groupon and immediately booked. The salon then mucked up my booking three times. So I gave up. Totally disorganised - I hope their treatments are better than their customer service!

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Comments

1 year ago
I completely agree, my review will show up shortly as well and being similar, however they actually refused me service after i asked why i has to be re-booked and said i would give feedback to groupon! Can't beleive it. The staff really upset me.

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9 months ago
I had the same experience. Spoke to some one called Ayan today, who told me I was lying about the appointment, and told me I should get a refund and hung up on me. Unbelievable

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9 months ago
Really!?! Clearly Ayan of that branch is bringing down the Norbury branch from the inside.
Wahanda... Now that we have a name of this person, can you consult with them on the appualing customer service? You are losing business over this. And it is extremely rude and upsetting.

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9 months ago
Same happened to me

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Posted 1 year ago
a good customer service, the message left me feeling relax. i will highly recommend this and will definitely go back.

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Posted 1 year ago
I booked in for full body massage which was amazing, the music was a lovely little touch and the staff was really friendly. I then booked in for IPL and the results have worked perfectly for me, I have now booked for more sessions on different areas of my body.

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Comments

1 year ago
I wish I had gotten to experience the massage i booked three weeks in advance, called me the day before to re-arrange, then refused me service when i asked why they had booked me in the easter break if they already knew this wasn't do-able! They were very rude to me and upset me. This massage was meant to relax me after a family death/funeral. The staff need to understand customer service and be aware some customers may be in a emotional state. Training recommended to the staff.

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Posted 1 year ago
I visited Bridal Beauty as I was going to a wedding and heard about the lovely suits sold here. I went to go have a look and ended up purchasing two suits. I then had a look at the price list and was highly surprised at the extremely impressive prices of the beauty treatments. I could not stop myself from getting a few things done, I got some threading done along with the Caci Facial. The therapist set up the room while I paid for my clothes and then welcomed me in to a warm and comfortable treatment room with a beautiful ambiance and a relaxing aroma. The after effects of the treatment set in straight away, my skin was glowing and radiant and my skin felt firmer already. On leaving Bridal Beauty I booked a course of 6 Caci treatments, which means I pay for 5 and get one free, what a bonus!

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