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Venue rating

1.9

4 reviews

  • Ambience
  • Cleanliness
  • Staff
  • Value

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Lanna Spa
Lanna Spa
280 Upper Richmond Road,
London, SW15 6TQ
United Kingdom

Salon

Lanna Spa
280 Upper Richmond Road,
London, SW15 6TQ
United Kingdom
  • Online scheduling not available

    Online bookings let you pick date/time for your visit.

  • eVouchers not accepted

    If you purchase an eVoucher you will need to book with the venue directly.

  • Wahanda gift voucher not accepted

    Our old Wahanda Gift Vouchers can still be redeemed at over 3,000 locations. Use them to pay as you would with cash. Please note, the Wahanda Gift Voucher's successor – the Wahanda Gift Card – can only be used for online purchases.

Venue type: Salon in Putney
Tagged as: Salon

Lanna Spa

Services

Services at this venue are not bookable online. Why not check out the other bookable venues near Putney?
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Comments

Reviews (written by customers after their visit)

1.9

Chain rating

Based on 4 reviews

5 stars 2
4 stars 0
3 stars 0
2 stars 1
1 star 1
  • Ambience
  • Cleanliness
  • Staff
  • Value
  • Waxing (1)
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Have you been here? Write a review
Posted 3 months ago
The WORST massage I've ever had! Usually I never complain about services but that experience hard to forget. The girl, who massaged me, had no clue about massage! She looked bored and hardly even touched me. I was laying without a towel for almost an hour, before the other woman,who massaged my husband, came to put something on me and apologised for that girl explaining that she doesn't speak English.
I don't mind her language abilities but paying 40 pounds I expect to have at least any kind of massage. The girl was taking her time and just holding her hand on my body, was obvious she doesn't know how to do massage.
In the end ,I complained at the reception but haven't received any kind of explanation or compensation.
Will never come back again.

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Posted 2 years ago
I have been to Lanna Spa before for a massage which was pretty good. However it was a different story when I went to have a full face wax...the therapist was heavy handed with the application of the wax, and seemed a bit careless with what she was doing. Afterwards she exclaimed how red my skin was and laughed?! Once I had paid and left the salon I noticed in the daylight that she'd missed quite a few obvious hairs on my chin so I had to go back in to get them waxed off.

My upper lip has been left very red and raw and is taking a few days to heal :/

All in all not a great experience.

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Posted 4 years ago
i have been there twice and is very nice

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Posted 4 years ago
This salon offers great value and I have always found the staff pleasant. The waxing is very quick. The massages are very good value and you get to use the steam room too, although I have not tried this yet.

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