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Venue rating

4.0

11 reviews

  • Ambience
  • Cleanliness
  • Spa Facilities
  • Staff
  • Value

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Landmark Spa & Health Club at The Landmark Hotel
Landmark Spa & Health Club at The Landmark Hotel
The Landmark,
222 Marylebone Road, London, NW1 6JQ T,
United Kingdom

Hotel Spa

Landmark Spa & Health Club at The Landmark Hotel
The Landmark,
222 Marylebone Road, London, NW1 6JQ T,
United Kingdom

Opening hours

Mon - Fri 6:30am - 10:00pm
Sat - Sun 7:00am - 9:00pm
  • Accepts online bookings

    Online bookings let you pick date/time for your visit.

  • Accepts eVouchers

    If you purchase an eVoucher you will need to book with the venue directly.

  • Wahanda gift voucher not accepted

    Wahanda gift vouchers are redeemable at over 2100 locations. You must use it to pay as you would with cash.

Landmark Spa & Health Club at The Landmark Hotel

Retreat to the Spa and Health Club at The Landmark, your daily London five-star getaway. Our luxury lifestyle spa cares for your total renewal and well-being, bringing you only the very best to sculpt your body, centre your mind and nourish your soul.

We invite you to escape from London’s fast-paced charms and be replenished in our private retreat. An extensive collection of services is at your disposal to refresh your body, mind and spirit.

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Services

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Comments

Reviews are written by our customers after their visit.

4.0

Chain rating

Based on 11 reviews

5 stars 4
4 stars 5
3 stars 2
2 stars 0
1 star 0
  • Ambience
  • Cleanliness
  • Spa Facilities
  • Staff
  • Value
  • Body Exfoliation Treatments (1)
  • Facials (1)
  • Steam and Sauna Therapy (5)
  • Therapeutic Massage (2)
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Have you been here? Write a review
Visited December 2013
Posted 3 months ago
I went for a Half Day Spa Pack Incl. Lunch and have awarded it 4 stars.

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Visited November 2013
Posted 4 months ago
I went for a Autumn Reviver Spa Day and have awarded it 4 stars.

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Visited November 2013
Posted 4 months ago
The facilities are very good, it was clean and nice. Staff are very polite and friendly. For me the problem was that a number of children came, about 6 or 7, and literally occupied the swimming pool so I had to stop swimming and relaxing in the pool. They were also very noisy so I didn't have the relax day I thought I would have.

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Visited November 2013
Posted 5 months ago
I went for a Half Day Spa Pack Incl. Lunch and have awarded it 3 stars.

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Visited November 2013
Posted 5 months ago
My friend and I visited the spa for our birthdays. The staff were really friendly and the neck, back and shoulder massage was amazing. Would come back again - thoroughly enjoyed the day.

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Visited October 2013
Posted 5 months ago
I went for a Winter Warmers Spa Day and have awarded it 4 stars.

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Posted 2 years ago
We were staying in a suite at the Landmark for a hen party. Gorgeous hotel. It was a very busy weekend and we were 10 mins late arriving so they cancelled one of our massage treatements. However, the massage was lovely and the facilities were very relaxing. I loved the jacuzzi and the pool beds - could have stayed all Sunday.

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Posted 3 years ago
Sheer perfection. There are no other words to describe my facial and relaxation at the Landmark Spa today.

Sarah was my therapist again and it was good to see her, she has a natural ability to make one feel at ease and forget one's worries (I have been having a stressful week and it's only Tuesday).

I had the VOYA seaweed facial today, unfortunately I was about 5-10 minutes late on arrival but I didn't feel like the treatment was cut short or rushed. My tension melted away and my head started feeling clearer after the face and scalp massage.

I then had some time in the lovely relaxation room and in the sauna. I felt brand new.

Fine lines gone, batteries recharged, one or two pounds worth of excess body water retention lost in the sauna, enough time to be in a different dimension where time and space do not matter. I feel a million dollars.

That's what I call the perfect spa experience.

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Posted 3 years ago
I am in love with The Landmark Spa. I want to move in there.
Today I had the VOYA herbal bag massage with Sarah, the same therapist who did my body salt scrub in August.
Having a massage on a warm bed with warm towels and warm herbal compresses was divine on a crisp, sunny but chilly October afternoon.
Sarah used some seaweed-infused oil and the herbal bags contained fennel for detoxing and drainage.
This is what I describe as perfection, and I am demanding when it comes to massage being a therapist myself.
I am very grateful to the staff at the Landmark for making me feel rejuvenated and uplifted.

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3 years ago
I forgot to add: the booking wasn't as smooth as I expected as I needed to book 2 appointments at the same time for myself and my friend, I had to call 3 times as reception had to find 2 therapists trained in the herbal bag massage to be available during the same shift. But it's only a minor point. Once again I am so grateful for a wonderful treatment.

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Posted 3 years ago
I feel so lucky today, it's Friday 13th and I couldn't have started my weekend any better than this.

Today I went to the Landmark Spa on a rainy Friday afternoon for a body scrub treatment. As it was chucking down with rain outside and people were rushing to avoid getting soaked, inside the Landmark was just pure tranquillity and all smiles.

I got to the spa early and the lovely receptionists showed me to the waiting room and offered me fruit juice. I liked the selection of magazines and broadsheets. Both businessmen and tourists use the hotel so there were a couple of business related publications, sailing and other pursuits.

I decided to have my appointment at 2pm as it is quieter mid afternoon. I only saw one woman before me and one after me in the changing room and a couple of men had just finished using the gym.

The changing rooms are tastefully decorated and spotless, with fantastic power showers. I forgot to use the steam room, what a shame!

The therapy room was nicely decorated in dark wood which is the theme throughout the spa. The uniforms are also dark brown blending in with the rest of the decor (I got a bit confused though between receptionists and therapists both wearing dark brown uniforms).

My therapist was SARAH HACKNEY, whom I had already met at the VOYA seaweed product launch on Wednesday. She recognised me from the event, and I am ashamed to admit I didn't recognise her as the event was very busy!

Sarah has been working at the Landmark for one year and a half. She is confident, professional and extremely knowledgeable.

Sarah used a seaweed salt scrub called the Bladderwrack Body Buff, which contains organic seaweed and seaweed infused massage oils. Sarah made sure I wasn't allergic to any of the ingredients and avoided applying the product to my fingers which have currently a bit of eczema.

Sarah asked me which areas of the body I wanted more work on and she made sure she focused on such areas. The pressure applied throughout the treatment was perfect, ensuring she avoided what I call the "sandpaper effect" as she used the right amount of pressure without "grating" the skin. The effect was a noticeable and immediate improvement in my blood and lymphatic circulation.

This treatment is 45 minutes long (normal price £65 but I got 20% off because I booked it during the VOYA launch day). This included the exfoliation, shower and application of a body moisturiser. Unfortunately I couldn't treat myself as often as I would like to as this is a bit of a luxury for me, but if I ever become an international Complementary Medicine celebrity I would have this treatment (and so many more) 2 or 3 times a week.

Being a therapist I paid particular attention to the details: I really liked the background music which was soothing without noticing it, the massage bed was just OK as it wasn't very padded but neither is the one I use in my practice. I think the best therapy bed ever is the Oakworks Antigua (only £3,845!), is like sleeping on a cloud.

Back to the Landmark Spa: a little suggestion is to use a shower mitt to really wash away the seaweed scrub, as the combination of oil and salt is very sticky and it takes a while to wash off.

The indulgence continues with fluffy robe, slippers and the relaxation room: located between the swimming pool and the gym (luckily extremely quiet, the gym being empty while I relaxed in the room), the relaxation room is warm and cozy like a Sunday lie-in with the papers. As I flicked through a magazine, I sipped peppermint tea from a Japanese tea set, ate fresh strawberries (nice touch!) and felt like a princess.

The whole experience was like a dream, from booking, to getting the treatment and basking in the glow of feeling looked after, safe and warm while the stormy weather was merciless outside.

I almost forgot: I also won the VOYA prize draw today, which I had entered at the product launch the other day. I left the spa on a high, and I was already elated from the treatment.

If you haven't been to the Landmark yet I urge you to book a treatment, you don't find this level of customer service very often.

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Posted 3 years ago
I went to the VOYA seaweed range product launch featuring treatment demonstrations at the Landmark Spa. I will go back on Friday to have a seaweed body scrub, watch this space!
Just a note to say that staff are courteous and attentive, especially the spa manager Kristina who was extremely efficient when I booked my treatment. I came out of this product launch elated, goodie bag in hand, as if I had a treatment! Courtesy and good customer service can really make a difference.

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