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Venue rating

3.9

37 reviews

  • Ambience
  • Cleanliness
  • Spa Facilities
  • Staff
  • Value

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Klaudd Day Spa
Klaudd Day Spa
463 High Road Leytonstone,
Leytonstone, London, E11 4JU
United Kingdom

Day Spa

Klaudd Day Spa
463 High Road Leytonstone,
Leytonstone, London, E11 4JU
United Kingdom

Opening hours

Mon 10:00 am - 6:00 pm
Tue - Sat 10:00 am - 7:00 pm
Sun 11:00 am - 6:00 pm
  • Accepts online bookings

    Online bookings let you pick date/time for your visit.

  • Accepts eVouchers

    If you purchase an eVoucher you will need to book with the venue directly.

  • Accepts Wahanda gift vouchers

    Our old Wahanda Gift Vouchers can still be redeemed at over 3,000 locations. Use them to pay as you would with cash. Please note, the Wahanda Gift Voucher's successor – the Wahanda Gift Card – can only be used for online purchases.

Venue type: Day Spa in Leytonstone
Tagged as: Day Spa

Klaudd Day Spa

Our company is based on the belief that our customers’ needs are of the utmost importance. Our entire team is committed to meeting those needs. As a result, a high percentage of our business is from repeat customers and referrals. We would welcome the opportunity to earn your trust and deliver you the best service in the industry.

Our Salon Ethos:

  • We work hard to make people look and feel great
  • We give love and we listen
  • We grow stronger and smarter every day
  • We are passionate about continuing our own education and sharing our ideas
  • We are a happy team committed to being the best
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Services

A few seconds ago

Comments

Reviews (written by customers after their visit)

3.9

Chain rating

Based on 37 reviews

5 stars 15
4 stars 11
3 stars 6
2 stars 3
1 star 2
  • Ambience
  • Cleanliness
  • Spa Facilities
  • Staff
  • Value
  • Body
  • Steam and Sauna Therapy (1)
  • Sunbeds and Tanning Booths (1)
  • Face
  • Eyebrow and Eyelash Treatments (1)
  • Eyelash Extensions (1)
  • Hair
  • Blow Dry (3)
  • Hair Colouring and Highlights Treatments (6)
  • Haircuts and Hairdressing (10)
  • Hair removal
  • Male Waxing (1)
  • Waxing (9)
  • Massage
  • Deep Tissue Massage (8)
  • Lymphatic Drainage Massage (1)
  • Therapeutic Massage (10)
  • Nails
  • Manicure (6)
  • Pedicure (1)
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Have you been here? Write a review
Verified review Visited February 2015
Posted 6 days ago
Lovely firm massage. I am a regular customer and I keep coming back because of the quality of the massage and because the therapist works on my tension areas.

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5 days ago
Thank you very much and we are really happy to see you again!!

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Verified review Visited February 2015
Posted 1 week ago
I had a Therapeutic Massage Treatments and have awarded it 4 stars.

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Verified review Visited January 2015
Posted 3 weeks ago
Absolutely beautiful nails. Look and feel better now than first week. They were filed a bit too far down the sides which looks good but really hurt for a week. Everything I touched. However,very beautifully done and lasting really well. I will go back as soon as they need doing again. Recommend.

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Verified review Visited January 2015
Posted 3 weeks ago
I went to this salon a couple of weeks ago for a full leg and left very impressed. So I thought I would go back for a hollywood wax...
Sadly I wasn't overly impressed, I don't think the girl doing the wax was overly experienced. I am used to getting this kind of wax but this one was really quite painful and I was left with wax still on that I had to remove myself. It's a shame, not what you expect for £25.

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Verified review Visited January 2015
Posted 1 month ago
Very fussy about my blow-dries so the 'ok' rating is not to be taken too harshly. Lovely staff, very friendly and helpful and salon looks very clean and welcoming. Didn't try the other spa facilities which is why I can't really comment on those but overall a good experience for what I needed.

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Verified review Visited January 2015
Posted 1 month ago
Well , the place was empty when I entered . All members of staff spoke their own language , unfortunately I couldn't understand . That made me feel uneasy straight away . Then after washing my hair group of loud guys entered , speaking same language as staff at the place , and they continued the conversation . I really was hoping to get out of there as soon as possible .
I didn't feel nice there , they didn't make me feel welcome , no conversation , no drink offered .
On blow dry itself .... I think it was okay I guess . Nothing to WOW about . Defo worth the money I guess .

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Verified review Visited January 2015
Posted 1 month ago
This is my second massage at Klaudd Spa. The second one was as good as the first one. I have a lot of tension in my shoulders and came in with a headache but left very relaxed without the tension. The pressure was firm, just how I like it. Thoroughly recommend it. I will be returning.

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Verified review Visited January 2015
Posted 1 month ago
Very fast and high quality treatment. Friendly staff and excellent value for money! Highly recommended. I will be coming back here for sure!

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1 month ago
THANK YOU VERY MUCH!

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Verified review Visited December 2014
Posted 1 month ago
The message was lovely and I will definitely be coming back. The firmness was just right and I felt that Iuliana worked on all the knots. I often get a tension headache but the day after the massage that was no longer there. From the outside it looks like a hair salon but once you are in you realise that the venue is quite big and that there are treatment rooms at the back. The treatment room was clean and nicely decorated with a nice bath. The therapist was friendly and professional and the overall experience was excellent.

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1 month ago
Thank you very much and hope to see you around ;)!

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Verified review Visited January 2015
Posted 1 month ago
I had a Infrared Sauna and have awarded it 3 stars.

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Verified review Visited December 2014
Posted 1 month ago
I got my eyebrows tweezed here. Therapist was friendly and very precise. Very happy with the final outcome. Would recommend to a friend.

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1 month ago
Thank you very much!

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Verified review Visited December 2014
Posted 1 month ago
I got the eyelash perm, which, overall, I was very satisfied with. The therapist was friendly and capable. It took longer than anticipated (1hr 30mins). Teamed with the fact that the therapist was 30 minutes late for my appointment, this took the overall rating down a star. The end result was very though and I would recommend the salon and treatment to a friend.

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1 month ago
Thank you very much and sorry for the wait! We promise next time do not have any delays!

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Verified review Visited October 2014
Posted 4 months ago
Excellent hairdresser. Did a good job with my high lights on long hair. The spa facilities look lovely too and will go back and try some.

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4 months ago
Thank you very much and ... see you next time!!!

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Verified review Visited October 2014
Posted 4 months ago
Visited for a wash cut and blowdry with Claudia. Spa was very quiet as end of the day so ambience was lovely. Place was clean tidy and professional looking. I arrived 15 minutes late because I took a ridiculous route but was still greeted warmly and made to feel unhurried. Claudia was friendly and professional, giving me an accurate and well-finished cut based on a photo I brought. Was very happy with the result. For the price it was an excellent experience. Will definitely visit again.
Vicky

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4 months ago
Thank you and ... see you next time :)!!!

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Verified review Visited September 2014
Posted 4 months ago
I had a Therapeutic Massage Treatments and have awarded it 3 stars.

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Verified review Visited September 2014
Posted 4 months ago
The guys from Klaudd were super nice as always- I made a booking mistake and they solved the problem and made a quick and great job as usual.

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4 months ago
Thank you very much!!!

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Verified review Visited September 2014
Posted 4 months ago
Nice spa lots of amenities. If you are looking for very strong hands then this is the place for you. Unfortunately I found it a bit too painful and even after mentioning a few times he still continued to strong so it was not enjoyable at all for me, and i have a few bruises on my legs. I wish i could bare the pain and have another massage,but i really cannot go through that again. I do however think his technique was good, and after a few treatments you may start to see results.

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Verified review Visited September 2014
Posted 5 months ago
Super friendly staff and great manicure, definitely will come back!!
I'm extremely happy with the manicure, the lady has spent quite a long time to perfection it :)

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5 months ago
We are delighted to hear that and we look forward to see you again! Thank you!!!

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Posted 6 months ago
I recently went in for a Brazilian wax
I was quite nervous. The manager showed me round for me to get a feel of the place. Really nice facilities. Relaxing
You could tell whoever invested the money into the business was a good person. Anyway about the treatment. So I go in to the room for my wax. Take off my bottom half and get onto the bed. Ok. Now this is where everything begin. I could see a bottle of baby powder on the shelf which I've seen professionals on YouTube use to get rid of excess moisture and what not. But that wasn't even used. As soon as I put my legs into the position she just put the wax on straight away. My skin was not held up as most waxers would do to decrease the level of discomfort, also after removing the wax the affected area was not pushed down to soothe the stinging
The WORST thing is she DOUBLE DIPPED, which can lead to infections and so on
Only using the same stick for the whole procedure. Which was so shocking for me because I would of thought that would of been the #1 rule of things to NOT do especially when running a business with a wide range of people coming due to the cheap deal on offer by groupon.

Even when she was finished. No after care was given about dos and don'ts
I quizzed her about her experience and she hadn't been given the right training about waxing just shown the basics when she had started working there. Which was very shocking.
Although the offer was £10 customers shouldn't be given £10 worth of service. If you're going to promote your business via Groupon please ensure you have everything in tip top shape, it's as if they gave off a feel of incompetency , which they shouldn't because they never know who will turn up to review them !!

The manager was nice. But that's all well and good if that's what I came in there for, a chat which I didn't.

I doubt I'd recommend anyone to do a wax there. Just for their own safety really. Especially if you're prone to infections. That double dipping nonsense will definitely increase the chance of getting one.

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5 months ago
Dear Noanon,
We have read your review and we are deeply sorry you did not find our services satisfying, but we have to remind you about some things you might have to know about waxing:

Firstly, the baby powder is used to help the beauty therapist with the waxing,and as you said, to get rid of excess moisture but if it exists. If the area is not oily (ex.sweating) there is no point,it will just sit on the skin and the wax won't glide on thus not sticking to the hair.

Secondly, we do not reuse the spatulas. We use one spatula per customer and area (if necessary).

Thirdly, for the hollywood/brazilian/bikini waxing we use Hot Wax,which can be applied on the same area you previously took the piece off. This type of wax is specifically made for the intimate and more sensitive areas with thicker hair,because you can re apply it. It is more gentle than the strip wax,which is applied in a thin sticky layer.Only the strip wax is not applied twice on the same area,because it is harsher on the skin.If you do not pull the skin,in 90%of the cases you will rip the skin off.

Both our therapist have attended Beauty School and have more than 3 years experience and none of them were trained in our salon. They both give the same instructions (ex: after treatment - don't wash for 2 hours,- apply moisturizer if necessary, -no sunbed during that day or exposure to sun).
Youtube does not show videos from a professional salon ,only homemade tutorials which of course show a bit of truth,but every therapist has their own style. What you see on Youtube, just because it is there, does not mean it is right.
We apologize but since this was your first time and you do not really have a lot of information about this topic, the experience in our Spa seemed bad. Hope your next time will be more satisfying.
Thank you!

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Verified review Visited August 2014
Posted 6 months ago
Place looks nice and clean, there's a lot of treatments you can have including salt cave, sauna etc. I was 15 minutes late for my appointment, whose I paid in advance for, and still I had to wait for more than 1 HOUR to get my simple wash & blow dry that I really needed to have done that day for the nature of my job, where my presence needs to be immaculate. During that hour waiting I also had 10 minutes of sun bed whose I also had to pay for + 0,50 p of extra charge for card machine used that, after being waiting so long, it's absolutely unfair! When finally my time came, the blow dry took 35 minutes and it was very good! at the end when I was fairly late, the manager/receptionist of the place gave me a 10 % discount on any future treatments at the saloon that, after being waiting for more than an hour, having a sunbed that I had to pay for including extra charge for card machine, I don't really feel like having to be honest! The place has a lot of potential but is not so reliable for timings!

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