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Venue rating

4.3

211 reviews

  • Ambience
  • Cleanliness
  • Spa Facilities
  • Staff
  • Value

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Ki Spa at Nuffield Health
Ki Spa at Nuffield Health
Nuffield Health (High Point Village is located behind Tesco Express Hayes Town),
High Point Village, Station Approach, Hayes, Middlesex, UB3 4FL
United Kingdom

Health Club

Ki Spa at Nuffield Health
Nuffield Health (High Point Village is located behind Tesco Express Hayes Town),
High Point Village, Station Approach, Hayes, Middlesex, UB3 4FL
United Kingdom

Opening hours

Mon - Fri 10:00 am - 7:00 pm
Sat - Sun 9:00 am - 5:30 pm
  • Accepts online bookings

    Online bookings let you pick date/time for your visit.

  • Accepts eVouchers

    If you purchase an eVoucher you will need to book with the venue directly.

  • Accepts Wahanda gift vouchers

    Our old Wahanda Gift Vouchers can still be redeemed at over 3,000 locations. Use them to pay as you would with cash. Please note, the Wahanda Gift Voucher's successor – the Wahanda Gift Card – can only be used for online purchases.

Ki Spa at Nuffield Health

Hidden away in High Point Village Hayes, the beautiful settings are perfect for a secret getaway. Ki Spa has created a little haven for those who are weary and in need of some serious de-stressing and down time. A mini boutique spa for serious massage lovers set inside High Point Village, Nuffield Health, Hayes. Available to our guests are two double massage rooms. The starry light twinkle ceiling will bliss you out, you will drift away in the soothing candle-lit room and relaxing music. Our team of Holistic Massage Therapist truly believe that massage should be a way of life to feed, nurture and revitalise the soul... therefore not just a treat, but way of life. That's why we offer the most down to earth prices this side of London!

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Services

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Comments

Reviews (written by customers after their visit)

4.3

Chain rating

Based on 211 reviews

5 stars 98
4 stars 85
3 stars 22
2 stars 4
1 star 2
  • Ambience
  • Cleanliness
  • Spa Facilities
  • Staff
  • Value
  • Body
  • Body Exfoliation Treatments (3)
  • Body Treatments (1)
  • Steam and Sauna Therapy (7)
  • Counselling & Holistic
  • Aromatherapy (9)
  • Face
  • Facials (57)
  • Men's Facial (8)
  • Fitness
  • Swimming (2)
  • Hair removal
  • Hollywood Waxing (1)
  • Massage
  • Aromatherapy Massage (11)
  • Deep Tissue Massage (13)
  • Indian Head Massage (2)
  • Stone Massage Therapy (33)
  • Swedish Massage (1)
  • Thai Foot Massage (15)
  • Thai Massage (28)
  • Therapeutic Massage (33)
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Have you been here? Write a review
Verified review Visited June 2015
Posted 1 day ago
I went for a Oriental Bliss Spa Experience for Two and have awarded it 4 stars.

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Verified review Visited June 2015
Posted 4 days ago
I went for a Ki Spa Indulge Taster Incl. Choice of Massage or Facial for two and have awarded it 5 stars.

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Verified review Visited June 2015
Posted 1 week ago
We have loved our experience at Ki spa! Everyone was very friendly and helpful, we felt welcomed and well looked after.
Everything exceptionally clean and loved the ambiance. Loved going nice and early as we had the spa nearly just for ourselves :) ( then started to fill up later on). Very well located, 3 minutes walk from the station.
Will definitely come back again and would recommend.

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Verified review Visited June 2015
Posted 1 week ago
I went for a Herbal Lift Organic Zen Spa Experience for two and have awarded it 5 stars.

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Verified review Visited May 2014
Posted 2 weeks ago
i just didn't understand that the very small wellness center was in a gym. the sauna was too small so we did't manage to get into it. the massage was good.

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Comments

2 weeks ago
Wow how disappointing it was not clear where Ki Spa is located as we are advertised as Ki Spa at Nuffield Health. We also find your comment regarding the sauna size it rather unusual, it is the first time we had such a feedback, as it is an 6-8 Guests sauna included in your package free of charge. We also included free use of the rest of the facilities sauna, swimming pool, jacuzzi, heated stone beds we hope you managed to get to use them.
You complemented your treatment and we hope to see you again for more pampering outstanding Guest care and holistic organic treatments.

Kind Regards
Ki Spa Manager

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Verified review Visited June 2015
Posted 2 weeks ago
I went for a Coconut Dream Spa Oasis for two and have awarded it 4 stars.

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Verified review Visited June 2015
Posted 3 weeks ago
I went for a Jade Hot Stone Indulgence for Two and have awarded it 5 stars.

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Verified review Visited May 2015
Posted 4 weeks ago
I went for a Jade Hot Stone Indulgence for Two and have awarded it 5 stars.

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Verified review Visited May 2015
Posted 1 month ago
Good treatment. Suitable facilities but not as luxurious as advertised. This is a gym/spa in an apartment block.

Relaxing and good day but you get what you pay for and nothing more.

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Comments

1 month ago
Dear Anonymous,

Thank you for taking your time to post your feedback.

We are delighted to hear you enjoyed your treatments.

Ki Spa does not advertise luxury facilities and it is advertised as Ki Spa at Nuffield Health, which is a leisure club. A true portrayal of the facilities may be found on our website image gallery.
The facilities are situated within private residential village alongside a hotel, only 15mins from London Paddington and only 1mins walk from Hayes & Harlington train station.
However we do advertise free use of the Nuffield Health wet spa facilities, which comes at no cost to you.
We pride ourselves on offering outstanding treatments using organic skincare and exceptional Customer care, which is what we charge for.

We sincerely hope to see you again in near future.

Kind Regards
Ki Spa Manager

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Verified review Visited May 2015
Posted 1 month ago
I went for a Coconut Dream Spa Oasis for two and have awarded it 5 stars.

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Verified review Visited May 2015
Posted 1 month ago
I went for a Exclusive De-Stress Me Spa Experience and have awarded it 5 stars.

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Verified review Visited May 2015
Posted 1 month ago
I went for a Ki Spa Indulge Taster Incl. Choice of Massage or Facial for two and have awarded it 4 stars.

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Verified review Visited May 2015
Posted 1 month ago
I went for a Jade Hot Stone Indulgence for Two and have awarded it 4 stars.

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Verified review Visited May 2015
Posted 1 month ago
The service we received at Ki Spa was amazing! The therapist really attended to my needs (shoulder pain), she worked on getting the knots out excellently. All of the staff were really lovely. Would definitely visit again!

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Verified review Visited January 2015
Posted 1 month ago
I went for a Ki Spa Indulge Taster Incl. Choice of Massage or Facial for two and have awarded it 5 stars.

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Verified review Visited May 2015
Posted 1 month ago
This was a very pleasant experience over all. The staff were friendly and the treatments were done very well. Only negative is that the reception area was a little bit difficult to find

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Verified review Visited April 2015
Posted 2 months ago
I went for a Herbal Lift Organic Zen Spa Experience for two and have awarded it 4 stars.

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Verified review Visited April 2015
Posted 2 months ago
Nice place, friendly staff, slightly dirty jacuzzi needs to be cleaned! Other than that not a bad spa experience at all

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Comments

2 months ago
Dear Guest,

Many Thanks for your fabulous scoring. We are delighted you enjoyed your time with us and hope to see you again. Rest assured that all wet facilities are cleaned on a daily basis in line with health & safety regulations. The PH level and chlorine are checked automatically and manually once every hour to ensure the correct levels are in place at all times. We will however pass your comment to the Nuffield Health Manager.

Kind Regards

Michael Frederick

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Verified review Visited April 2015
Posted 2 months ago
Such a relaxing day at Ki Spa, the staff couldn't do anything more to help us and the treatment itself was fantastic.
Would definitely recommend this Spa to all my family and friends and I will be booking more treatments in the future.

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Verified review Visited April 2015
Posted 2 months ago
In general the over role experience was good but the price is quite expensive… I would like also to mention that my 1st trip which I went with my sister before I had female and she didn't put more pressures as I required and I think she didn’t understand me and might be, there were commination problem.

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