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Venue rating

4.2

181 reviews

  • Ambience
  • Cleanliness
  • Spa Facilities
  • Staff
  • Value

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Ki Spa at Nuffield Health
Ki Spa at Nuffield Health
Nuffield Health (High Point Village is located behind Tesco Express Hayes Town),
High Point Village, Station Approach, Hayes, Middlesex, UB3 4FL
United Kingdom

Health Club

Ki Spa at Nuffield Health
Nuffield Health (High Point Village is located behind Tesco Express Hayes Town),
High Point Village, Station Approach, Hayes, Middlesex, UB3 4FL
United Kingdom

Opening hours

Mon - Fri 10:00 am - 7:00 pm
Sat - Sun 9:00 am - 5:30 pm
  • Accepts online bookings

    Online bookings let you pick date/time for your visit.

  • Accepts eVouchers

    If you purchase an eVoucher you will need to book with the venue directly.

  • Wahanda gift voucher not accepted

    Our old Wahanda Gift Vouchers can still be redeemed at over 3,000 locations. Use them to pay as you would with cash. Please note, the Wahanda Gift Voucher's successor – the Wahanda Gift Card – can only be used for online purchases.

Ki Spa at Nuffield Health

Hidden away in High Point Village Hayes, the beautiful settings are perfect for a secret getaway. Ki Spa has created a little haven for those who are weary and in need of some serious de-stressing and down time. A mini boutique spa for serious massage lovers set inside High Point Village, Nuffield Health, Hayes. Available to our guests are two double massage rooms. The starry light twinkle ceiling will bliss you out, you will drift away in the soothing candle-lit room and relaxing music. Our team of Holistic Massage Therapist truly believe that massage should be a way of life to feed, nurture and revitalise the soul... therefore not just a treat, but way of life. That's why we offer the most down to earth prices this side of London!

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Comments

Reviews (written by customers after their visit)

4.2

Chain rating

Based on 181 reviews

5 stars 83
4 stars 73
3 stars 20
2 stars 3
1 star 2
  • Ambience
  • Cleanliness
  • Spa Facilities
  • Staff
  • Value
  • Body
  • Body Exfoliation Treatments (3)
  • Body Treatments (1)
  • Steam and Sauna Therapy (7)
  • Counselling & Holistic
  • Aromatherapy (7)
  • Face
  • Facials (51)
  • Men's Facial (6)
  • Fitness
  • Swimming (2)
  • Hair removal
  • Hollywood Waxing (1)
  • Massage
  • Aromatherapy Massage (10)
  • Deep Tissue Massage (13)
  • Indian Head Massage (2)
  • Stone Massage Therapy (30)
  • Swedish Massage (1)
  • Thai Foot Massage (14)
  • Thai Massage (24)
  • Therapeutic Massage (31)
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Have you been here? Write a review
Verified review Visited February 2015
Posted 6 hours ago
I went for a Coconut Dream Spa Oasis for two and have awarded it 4 stars.

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Verified review Visited February 2015
Posted 3 days ago
I went for a Coconut Dream Spa Oasis for two and have awarded it 4 stars.

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Verified review Visited February 2015
Posted 3 days ago
I went for a Early Bird Pick Me Up Spa Experience for two and have awarded it 3 stars.

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Verified review Visited February 2015
Posted 1 week ago
I visited Ki-spa yesterday having brought a day package from
lastminute.com. It was ok; the massage and facial treatments were good,
and the therapist was lovely. The venue wasn't great though. It seemed
to be a sports centre/gym with a couple of spa rooms, nothing like the
relaxing environment or experience that I've had at other spas. The
walls of the treatment rooms didn't reach the ceiling so it was really
noisy and I actually felt quite uncomfortable in the environment. Add
this to the fact that there is no parking at the venue and the traffic
and parking options nearby are terrible and expensive so I arrived
feeling stressed. I won't be using Ki-spa again and wouldn't recommend
it to anyone who wants a relaxing day as it simply isn't designed for
that. I'm sure it's great for anyone who is local and wants a
massage when they visit the gym.

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Verified review Visited February 2015
Posted 1 week ago
I went for a Herbal Lift Organic Zen Spa Experience for two and have awarded it 5 stars.

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Verified review Visited February 2015
Posted 1 week ago
I went for a Spa Experience including Thai Back Massage & Aromatherapy Facial For Two and have awarded it 4 stars.

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Verified review Visited February 2015
Posted 1 week ago
There were clear directions on how to find the venue on the website, bear in mind it is within a complex of flats so not easy to find just off the street. I found the facilities to be nice and clean. There isn't perhaps as many facilities there as there are in other spas, but again everything that is there is on the website. We went on Friday afternoon and it was nice and quiet, we had the pool to ourselves. The staff were really friendly and explained where everything was upon arrival. The hot stone massage was really relaxing and lovely. I bought this as a treat for my boyfriend and he really enjoyed himself and now wants massages more often! I personally would have liked changing cubicles rather than communal changing, but as it was so quiet it didn't really matter too much.

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Comments

1 week ago
We received your feedback. Many Thanks for your excellent scoring.Thank you for choosing us, we assure you to aways deliver excellent experience when you choose to revisit us.
Thank you for complimenting the directions available and the services communicated via our website, as we appreciate it may be difficult to find us for Guests who are not familiar with the area, we are glad you found the directions helpfull.
It has been a privilege to have you as a valuable customer, It feels great when we are able to meet your expectations.
Any time you feel that we need to bring some changes in the quality of service we deliver, please let us know. We would be more than happy to receive your valuable suggestions.

Kind Regards
Michael Frederick

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Verified review Visited February 2015
Posted 2 weeks ago
I went for a Herbal Lift Organic Zen Spa Experience for two and have awarded it 4 stars.

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Verified review Visited February 2015
Posted 2 weeks ago
Treatment therapy was brilliant and staff are knowledgeable giving me advice on what should do from now on. Spa facilities was OK for me.

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Verified review Visited February 2015
Posted 3 weeks ago
Wonderful friendly staff and lovely treatment rooms. Other spa facilities were clean and well kept. Centre was a little difficult to find/access, but resolved quickly.

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Comments

1 week ago
We received your feedback. Thank you for choosing us, we assure you to aways deliver excellent experience when you choose to revisit us.
It has been a privilege to have you as a valuable customer, It feels great when we are able to meet your expectations.
We hope to retain this relationship for the many coming years. Any time you feel that we need to bring some changes in the quality of service we deliver, please let us know.
We would be more than happy to receive your valuable suggestions.
Kind Regards
Michael Frederick

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Verified review Visited February 2015
Posted 3 weeks ago
I went for a Early Bird Pick Me Up Spa Experience for two and have awarded it 4 stars.

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Verified review Visited January 2015
Posted 3 weeks ago
I went for a Spa Experience including Thai Back Massage & Aromatherapy Facial For Two and have awarded it 4 stars.

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Verified review Visited January 2015
Posted 3 weeks ago
Excellent reception staff and thoroughly enjoyed my 2 treatments,probably my only criticism would be that the towels provided could be of better quality and larger

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Comments

3 weeks ago
Dear Tina,
We are delighted you enjoyed your experience and hope to see you again in near future.
Wet spa facility and use of towel is a complimentary service to all our Guests and we do not charge for this. We regret to advise you Nuffield Health is not able to provide larger towels which would be bath sheet rather than towel for free as there is cost associated with sourcing the towels and dry cleaning them. Robes & slippers are available to hire for extra cost, should Guests choose to do so. We aways advise Guests to bring extra towel if the complimentary towel provided would not be sufficient or they do not wish to pay extra for robes & slippers.

Kind Regards
Ki Spa Manager

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Verified review Visited January 2015
Posted 1 month ago
I went for a spa day with my daughter and was very impressed. Great value for money, the staff were very attentive and I would highly recommend.

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Verified review Visited January 2015
Posted 1 month ago
Lovely staff,well done back thai massage, infortunately the steam room was out of order when I went . In general it has been a very nice experience

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Verified review Visited January 2015
Posted 1 month ago
Although my partner and I arrived a bit late, the massage was dynamite! It nearly made me go comatose! :)

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Verified review Visited December 2014
Posted 2 months ago
I went for a Ki Spa Indulge Taster Incl. Choice of Massage or Facial for two and have awarded it 5 stars.

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Verified review Visited December 2014
Posted 2 months ago
I went for a Jade Hot Stone Indulgence for Two and have awarded it 5 stars.

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Verified review Visited December 2014
Posted 2 months ago
The service was friendly and the staff were lovely. The day was very well organised, along with the prior communication. The only thing that could be improved was the rooms in which the theory took place, since we could hear people chatting in the room next store, which occasion ruined the relaxing atmosphere. I would definitely be going again though!

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Posted 2 months ago
What a wonderful, relaxing experience. I had the "Oriental Bliss' which is a combination of traditional and Thai. It is a couple's massage but I had it with a friend. It was heavenly. It consists of a back and foot massage but mine also included some arm and scalp. The practitioner concentrates on areas you wish. The whole flowed sublimely and was very holistic. I was nearly asleep by the end of it. We were not rushed at all and afterwards were served a delicious drink of ginger and cardamom and even offered a second cup. I had Michael, he is EXCELLENT! We also enjoyed the facilities before and after, sauna, steam room and swimming pool.

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