Kelly was super friendly and professional, did a great consultation to understand my needs and followed through exceptionally. I loved the steam inhalation, though slightly strong at first, it cleared my breathing well. The bed was warm and very comfortable. Despite it being a fitness massage I relaxed in Kelly's capable hands. She knows muscles well and adjusted pressure to my needs (I was very sore in some places so she eased the pressure). I'm seeing her again of Friday and I can't wait!