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Venue rating

4.3

72 reviews

  • Ambience
  • Cleanliness
  • Staff
  • Value

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Kai Ko's
Kai Ko's
282 Hagley Road West,
Quinton, Birmingham, B68 0NR
United Kingdom

Hair Salon

Kai Ko's
282 Hagley Road West,
Quinton, Birmingham, B68 0NR
United Kingdom

Opening hours

Mon - Closed -
Tue - Wed 9:30 am - 5:00 pm
Thur - Fri 9:30 am - 8:00 pm
Sat 8:30 am - 3:00 pm
Sun - Closed -
  • Accepts online bookings

    Online bookings let you pick date/time for your visit.

  • Accepts eVouchers

    If you purchase an eVoucher you will need to book with the venue directly.

  • Accepts Wahanda gift vouchers

    Our old Wahanda Gift Vouchers can still be redeemed at over 3,000 locations. Use them to pay as you would with cash. Please note, the Wahanda Gift Voucher's successor – the Wahanda Gift Card – can only be used for online purchases.

Kai Ko's

Modern unisex salon in Hagley Road Oldbury. Our professional and friendly team of stylist's, and therapists are fully qualified. We open late nights on Thursday and Friday. Our product ranges are Wella, Sebastian, GHD, Moroccan oil, Keratin complex, Minx, shellac, and Germaine De Capuccini.

Kai Ko's Vision:

Pioneering, inspirational and passionate...

Your Hair (Is) The Ultimate Fashion Accessory

From traditional colour to cutting edge fashion techniques, no vision is out of reach at Kai Ko's.

Kai Ko's is a contemporary unisex salon specialising in colour and colour correction. A full range of hairdressing services along with indulgent face and body treatments makes Kai Ko's the one stop destination for a top to toe treat.

We insist on a skin allergy test 48 hours prior to your appointment and discuss your look, wishes and lifestyle requirements during consultation.

Our friendly team of professional cut, colour & styling experts provide excellent customer service, making sure all our clients leave relaxed and smiling with beautiful hair.

We use Wella Koleston Perfect, Coulour Touch and Colour fresh for all our technical work, along with a selection of wella perms.

Our product ranges are GHD, Sebastian, System Professional, Wella Professional, Moroccan Oil, and Keratin Complex Smoothing Range.

WELCOME TO Kai Ko's & Spa

If you're looking for excellence, pure indulgence and total relaxation…Kai Ko’s provide the ultimate haven to experience the most incredible face and body care treatments from top European skin care house Germaine de Capuccini, exclusive to Birmingham.

Incorporating unique sensations and exclusive products with the finest active ingredients; the mind, body & spirit converge to enjoy some unforgettable and deeply pleasurable experiences.

Choose from a variety of treatments including bespoke facials and traditional massage alongside ritualistic massage therapies, body polishes and wraps from around the world.

Our team of experienced and highly qualified therapists will happily put together a treatment package designed specifically for your needs, and offer advice on your skin’s requirements.

Introduction To Germaine De Capuccini

Germaine de Capuccini's premium products and treatments are found in the most exclusive salons and spas throughout the world, practiced by the most highly trained beauty therapists in the industry.

Germaine de Capuccini combines natural active ingredients with cutting edge technology to create some of the most influential skin care products and professional spa therapies the beauty industry has ever seen.

The Germaine de Capuccini Carbon Zero policy, backed by official certification, means that they not only recycle and re-use, but also plant trees to offset any small amounts of carbon produced.

Germaine de Capuccini is dedicated to keeping you and the planet beautiful.

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Comments

Reviews (written by customers after their visit)

4.3

Chain rating

Based on 72 reviews

5 stars 34
4 stars 25
3 stars 5
2 stars 6
1 star 2
  • Ambience
  • Cleanliness
  • Staff
  • Value
  • Body
  • Cellulite Treatments (1)
  • Weight Loss Treatments (2)
  • Face
  • Eyebrow and Eyelash Treatments (3)
  • Facials (2)
  • Fitness
  • Vibration Plate Training (1)
  • Hair
  • Blow Dry (16)
  • Brazilian Blow Dry Keratin Treatment (1)
  • Hair Colouring and Highlights Treatments (16)
  • Hair Conditioning and Scalp Treatments (9)
  • Hair Consulting (3)
  • Haircuts and Hairdressing (16)
  • Straighteners (1)
  • Hair removal
  • Brazilian Waxing (1)
  • Waxing (1)
  • Massage
  • Aromatherapy Massage (1)
  • Foot Massage (1)
  • Swedish Massage (1)
  • Nails
  • Fish Pedicure (7)
  • Manicure (5)
  • Pedicure (11)
  • Two Week Manicure (2)
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Have you been here? Write a review
Posted 3 months ago
After going to numerous hairdressers i decided to grow my hair in the hope that someone would actually cut my hair right for once. I knew what i wanted but for some reason ended up coming out with hardly any hair on my head as the person cutting it was "scissor happy" . So on coming here i was a little apprehensive , but after completion, i walked out of there with increased confidence for once looking looking exactly how i wanted it

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Verified review Visited November 2014
Posted 7 months ago
Good massage with friendly masseuse. Only slight problem was that the massage table didn't have a face hole in it, so my neck was turned 90 degrees the whole time, meaning it was quite sore after. Don't know if this would be a problem for everyone, though.

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Comments

6 months ago
Thank you for your comment. The bed does have a face hole in it. I can only appologise this wasnt used.

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Verified review Visited October 2014
Posted 7 months ago
Am pregnant and growing my hair from a short style and felt fed up and needed a pick me up. I tried to explain to Ross what I wanted but didn't help that I didn't actually know myself! However he did an amazing job and everyone has complimented me on my new style and colour. His recommended colours/shades of hi lights were spot on I am really happy and feel brilliant. The young girl who washed my hair and applied my treatment was lovely, chatty and enthusiastic too, both members of staff a real credit to the shop! Thank you so much.

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6 months ago
Thank you for your amazing comments.

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Verified review Visited August 2014
Posted 9 months ago
The young male stylist was friendly and very professional. The manager was extremely unprofessional and rude-she changed my appointment to an HOUR earlier at short notice, and was being agressive with me for being 10 minutes late. She made me feel extremely uncomfortable, even to accept a drink. Is that really a way to treat a new client?!! However the lovely stylist made up for her negate attitude.

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8 months ago
I had called you many times the day before to inform you that we couldn't do the time you wanted, but we could do earlier. We didn't hear anything form you at all.. You purchased the appointment at 22.00 on 31st, i contacted you on 1st at 9.30 then another 3 times. Also you were nearly 15 mins late, (ross had already tried to call you after 10 mins) which we still honoured the appointment. We do allow 10 mins only.. I even accomodated the treatment for you.. Im sorry you felt this was rude, i thought it was a nice gesture. And I definatly did not make you feel unwelcome as you we having a conversation at reception with me.. All i said was i tried to contact you several
times.. We do need to confirm aqppointments im afraid!!!!!!!!!

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Verified review Visited August 2014
Posted 10 months ago
Good service, great salon and good value. Expected a better blow dry with more volume as have received elsewhere, otherwise happy.

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Verified review Visited July 2014
Posted 10 months ago
Friendly faces greeted me at reception, the room was clean and the therapist very professional - would definitely recommend. Will be returning for more treatments

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Verified review Visited June 2014
Posted 1 year ago
A lot of individual attention and advise, Ross was very enabling and worked hard to give me the style I wanted. I felt like I was listened to and pampered. I really enjoyed my day at the salon and have booked in again for 8 weeks time for a trim with Ross.

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Verified review Visited June 2014
Posted 1 year ago
I would award six stars if I could - I am so happy with my cut and colour and would highly recommend this salon.

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Posted 1 year ago
I had a hair restyle, treatment and blow dry with Ross, I felt like I was listened to and given personal attention. Everyone was very nice and welcoming and Ross gave me professional and very helpful advice about how to style and care for my long hair. I walked out with one of the best hair cuts I have ever had and have booked in again for 2 months time. I cannot recommend Kai Ko enough.

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Posted 1 year ago
I had a cut, colour and an amazing blow dry at Kai Ko's on Saturday and am so pleased with the results. The salon is spotlessly clean and modern and I was made to feel at ease and welcome by Ros. I've had tons of compliments on my hair and looking forward to becoming a regular customer.

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Verified review Visited April 2014
Posted 1 year ago
Overall a good hair dye and cut, and great value for money.
Wasn't great at styling curly hair using my natural wave, and the blow dry didn't really suit me, but that's easily fixed!

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Verified review Visited April 2014
Posted 1 year ago
I was so happy with my visit to Kai-kos. Ross did a fantastic job with everything; colour, cut and customer service! Looking forward to going back :)

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Verified review Visited April 2014
Posted 1 year ago
I had a Full Head Highlights, Treatment, Cut and Finish and have awarded it 5 stars.

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Verified review Visited March 2014
Posted 1 year ago
I was sceptical about trying some where new but for such a good price it was hard to say no.. Russ who did my hair was so lovely and I felt very safe letting him do my hair .. The colour was lovely and the cut was great and all the little extras such as a head massage made the whole thing a lovely experience and all my friends said how great my hair looked! If uour worried about trying something new then don't be! Fab service thank you!

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Verified review Visited March 2014
Posted 1 year ago
Went for the patch test the week before. Not every salon does this even though they should. Made very welcome on both visits. Had lost track of time on the day itself and they rang to let me know I was late but still managed to fit me in and made me feel valued. They didn't rush so I would recommend the salon and therapist and will definitely go again. My eyebrows are stunning and I felt like a film star on my holiday.

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Verified review Visited February 2014
Posted 1 year ago
Purchased a full head of highlights, only to be told by the manager that I didn't need this. Advised me to have a half head of highlights and full head colour. Was really happy with the stylist and the outcome! But still had to pay additionally for colour! Would have been nice if they had taken something off as already paid for full head of highlights. Great head massage though!!!!

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Comments

1 year ago
Hi. The package you purchased was just for full head highlights £40.00 and not the finish and treatment which you had..We do have a package on there that's includes everything for £50.00, but you didn't purchase that...So we never actually charged you for these on the day, we just charged you for the full head colour added... As you had not had full head high lights in you hair already that's why i advised that, and you wanted to really tone down the colour.. Glad you were happy with the head massage. Thanks for your comments.

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Verified review Visited November 2013
Posted 1 year ago
The salon is clean and trendy and staff are very friendly. Didnt quite listen to what i wanted and ended up with my hair too short. Blow dry was good quality but i didnt get to have my treatment due to a mix up with the booking...not sure if this was the salons fault or wahandas.

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Verified review Visited September 2013
Posted 1 year ago
I'd never had any professional waxing done before but when I came here, my therapist was so friendly I felt completely at ease. When she started, I felt hardly any pain at all, which was not what I had expected and am very satisfied with the result.

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Posted 1 year ago
I would NEVER ever go back to ka kos .i had the WORST customer experience here. My main complaint is with the lady who i believe was the manager .
First I had a Color consulatation. I choose the colours as per the recommendation of ross -(hair stylist in the salon) who did the consultaion .He spent 4 hours for the full head highlight and the treatment . At the end of the treatment i could not appreciate any highlights on my hair ,but i left the salon thinking that i will take an opinion from my freinds .i reached home and no one could appreciate any hair colour and highlights .I gave a call to saloon manager who was extremely rude and intimidating, She started blaming me saying that my hair are too dark to produce the highlights and the colour that stylist choose can not be reproduced on black hair .I told her that being the manager she should have atleast guided him choosing the colour so as to get the desired results . She said that i have booked the deal from wahanda and that is not enough money to take an expert opinion.
She did not APOLOGISE for the bad service if anything she made it worse, instead of trying to resolve the problem she told me to get a refund! I would definitely NOT RECOMMEND this place.
i wish i would have read the reviews of previous customers about the manager and would have never gone there.

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Verified review Visited August 2013
Posted 1 year ago
Nice salon and easy to get to with free parking. On outskirts of Birmingham. Great stylist who listened to what I wanted. Nice cut and good after care advice. Would go again.

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