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Venue rating

4.3

323 reviews

  • Ambience
  • Cleanliness
  • Spa Facilities
  • Staff
  • Value

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K Spa at K West Hotel
K Spa at K West Hotel
Richmond Way,
Brook Green, London, W14 0AX
United Kingdom

Hotel Spa

K Spa at K West Hotel
Richmond Way,
Brook Green, London, W14 0AX
United Kingdom

Opening hours

Mon - Fri 6:30 am - 10:00 pm
Sat - Sun 8:00 am - 9:00 pm
  • Accepts online bookings

    Online bookings let you pick date/time for your visit.

  • Accepts eVouchers

    If you purchase an eVoucher you will need to book with the venue directly.

K Spa at K West Hotel

K Spa at K West Hotel is a cosmopolitan hotel spa situated in Shepherd's Bush.

Providing a city alternative to exotic destination spas, the therapists at K Spa combine aromatherapy and hot stone techniques with dry floats and a full range of ESPA beauty treatments to soothe away stresses in every client.

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Services

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Comments

Reviews (written by customers after their visit)

4.3

Chain rating

Based on 323 reviews

5 stars 157
4 stars 122
3 stars 31
2 stars 10
1 star 3
  • Ambience
  • Cleanliness
  • Spa Facilities
  • Staff
  • Value
  • Body
  • Backcials (1)
  • Body Exfoliation Treatments (8)
  • Body Treatments (4)
  • Dry Floatation (57)
  • Floatation (2)
  • Hydrotherapy (29)
  • Steam and Sauna Therapy (130)
  • Counselling & Holistic
  • Aromatherapy (19)
  • Face
  • Facials (5)
  • Microdermabrasion (2)
  • Fitness
  • Swimming (43)
  • Hair removal
  • Waxing (1)
  • Massage
  • Aromatherapy Massage (30)
  • Deep Tissue Massage (1)
  • Foot Massage (1)
  • Hand Massage (1)
  • Reflexology (1)
  • Stone Massage Therapy (2)
  • Therapeutic Massage (97)
  • Nails
  • Foot Scrub (1)
  • Manicure (1)
  • Pedicure (3)
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Have you been here? Write a review
Verified review Visited July 2015
Posted 3 days ago
I bought this back relief package last minute for £85 and overall I'm happy with the service. Went to the gym and then enjoyed the facilities (sauna, steam room, snow room, jacuzzi) before my treatment. The facilities are very clean but it was very busy (I went on a sunday). There are only 3 relaxing 'beds' and when people get them they don't leave for at least an hour meaning that you won't know what to do with yourself! Jacuzzi has only space for two and again you have to queue. Sauna and steam rooms were very good and clean. No swimming pool. The changing rooms/showers are very good and clean. The treatment itself was ok but not the best I've had. I was expecting a back massage stress relief but mostly it is exfoliation, mask and hot stones. Again overall very happy but would go on a less busy day and ask what your treatment is exactly before signing up for it! Staff is very nice as well.

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Verified review Visited July 2015
Posted 6 days ago
I went for a SpeKtacular Spa Day for Two and have awarded it 4 stars.

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Verified review Visited July 2015
Posted 6 days ago
Loved the massage & spa facilities, so calming & relaxing the staff were great and welcoming. I would definitely come back here again.

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Verified review Visited July 2015
Posted 1 week ago
I went for a One Night Spa, Dinner, Bed and Breakfast Break and have awarded it 5 stars.

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Verified review Visited July 2015
Posted 1 week ago
This is probably the best spa day I have ever had. The facilities are amazing. Everything is clean, modern and very relaxing.
The staff is so good too! Super high standard of service, from the receptionist to the therapist, everybody is very welcoming. I will definitely go back! Super impressed by K Spa!

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Verified review Visited July 2015
Posted 1 week ago
I went for a Treat Yourself Spa Day and have awarded it 4 stars.

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Verified review Visited July 2015
Posted 1 week ago
I went for a One Night Spa, Dinner, Bed and Breakfast Break and have awarded it 4 stars.

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Verified review Visited July 2015
Posted 2 weeks ago
Went for the back treatment spa experience. The treatment was fabulous, the therapist was friendly and professional and explained what would happen. The facilities are lovely, clean and cosy, slippers and robe are provided and the relaxation area was just that. Used the gym which was empty and plenty of machines. The only slight criticism I have is that the spa area was very busy when we were there. So didn't get a chance really to indulge as much as we would have liked. Enjoyed the footbaths in particular. There were a surprising number of couples, which is absolutely fine, but there was a couple getting rather amorous in the jacuzzi which detracted from the experience somewhat. That is not the fault of the spa however! I would return.

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Verified review Visited July 2015
Posted 3 weeks ago
It was a great spa day, massage was great and we were in a couples room. Spa facilities were excellent and very clean. Delicious lunch. The meadow room was a little disappointing, just a mattress on the floor in a tiny room. Highly recommend the day.

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Verified review Visited July 2015
Posted 3 weeks ago
I went for a Treat Yourself Spa Day and have awarded it 3 stars.

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Verified review Visited July 2015
Posted 3 weeks ago
I went for a One Night Spa, Dinner, Bed and Breakfast Break and have awarded it 3 stars.

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Verified review Visited June 2015
Posted 1 month ago
It was better than I expected not many people there so was very personal for us, very relaxing day all round. Food in restaurant also superb.

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Verified review Visited June 2015
Posted 1 month ago
the spa was lovely to stay at and well worth it I went with my partner for on night for his birthday and they had arranged the room nicely we were given twin beds at first but they quickly moved us rooms we was given a free upgraded room the only thing that would of been nice would of been a bigger pool area but other wise loved it. would stay again

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Verified review Visited June 2015
Posted 1 month ago
I went for a Treat Yourself Spa Day and have awarded it 5 stars.

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Verified review Visited June 2015
Posted 1 month ago
I went for a One Night Spa Break Getaway and have awarded it 4 stars.

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Verified review Visited June 2015
Posted 1 month ago
Went there with three girlfriends. Lovely massage by Chanel, but not all my friends had the same lovely experience. The spa area is very nice!

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Verified review Visited June 2015
Posted 1 month ago
Nice venue and atmosphere. Great food and portions for dinner and breaksfast. Very comfortable room and facilities. Nice and caring staff

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Verified review Visited June 2015
Posted 1 month ago
The back therapy included in the package was fantastic - highly recommended. Excellent value & easy to get to. Lunch was delicious but quite pricey. Only down point, restaurant service very, very slow which ate into our spa time!

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Verified review Visited June 2015
Posted 1 month ago
Amazing experience, we would definitely go again. Spa facilities were great, but not tons of space if it were busier

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Verified review Visited May 2015
Posted 1 month ago
not worth the money one single bit. We booked a spa package to use the spa, on arrival nobody notified is the main part of the spa was out of use, it wasn't unril we got down there to see it closed off. The spa was packed nowhere for us to even sit, after waiting 20 minutes for something to become available (even just a seat!) me and my boyfriend gave up and went to complain to reception. Sat down for our 2 course meal at night also included in our package, spot mice running around in the restaurant. Demanded our money back. You don't even expect this sort of thing in a 2 star hotel let alone this one!! Ruined our whole weekend in London and after wanting to stop at this hotel for so long I am extremely disappointed.

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