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Venue rating

1.9

7 reviews

  • Ambience
  • Cleanliness
  • Staff
  • Value

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Julie Nails at Notting Hill Gate
Julie Nails at Notting Hill Gate
91 Notting Hill Gate,
London, W11 3JZ
United Kingdom

Nail Salon

Julie Nails at Notting Hill Gate
91 Notting Hill Gate,
London, W11 3JZ
United Kingdom
  • Online scheduling not available

    Online bookings let you pick date/time for your visit.

  • eVouchers not accepted

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  • Wahanda gift voucher not accepted

    Our old Wahanda Gift Vouchers can still be redeemed at over 3,000 locations. Use them to pay as you would with cash. Please note, the Wahanda Gift Voucher's successor – the Wahanda Gift Card – can only be used for online purchases.

Julie Nails at Notting Hill Gate part of Julie Nails

Julie Nails - Professional Nail Care on Notting Hill Gate offering silk wraps, gel powder, acryclic nails, gel liquids and manicures & pedicures

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Services

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Comments

Reviews (written by customers after their visit)

1.9

Chain rating

Based on 7 reviews

5 stars 0
4 stars 1
3 stars 1
2 stars 1
1 star 4
  • Ambience
  • Cleanliness
  • Staff
  • Value
  • Manicure (5)
  • Pedicure (6)
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Posted 2 years ago
I nearly walked out of there due to the way i was spoken to. They are extremely rude the polish chipped after 2 days so i went back to get it topped up as they had given me a 3 day warranty but obviously they don't like you using them. I would strongly recommend avoiding this place, not a pleasurable experience, they are very fast if that's what you're looking for.

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Posted 4 years ago
Been here twice with my Colleagues. The staffs vary between cold and pushy to pleasant and professional. When I asked to make sure all was sterile and how they do this was met with hostility, I don't think it's an offensive thing to ask. They were always rushing, rushing! I had the manicure and pedicure in 20 minutes; they just wash my feet and my hand I guessed! The top coat they used id no good, I found they chipped within 3days! Cannot seem to find a good London manicure and pedicure place where I haven’t been ripped off when I leave. I can do just as well myself for free. Do not recommend go there!!!!

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Comments

3 years ago
after my bad experience at julie's nail bar I have my manicure and pedicure done just stone throw away from Julies at medspa beauty clinic witch is on the first floor at calder pharmacy, you can't missed. the place is very clean and therapists are very professional.

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3 years ago
I agree about Julies - its not a nice experience. I'd recommend Marcela's Nail salon (also in Kensington)

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Posted 4 years ago
I've been to both the branches - once for a mani+pedi at the KCS branch, and then just for a mani at NHG.
Pros-
Super quick manicure. Therapist took 15 minutes, while at the same time managing the salon by taking phone calls, updating the appointment ledger, delegating etc
Decent paint job
Convenient location

Cons-
Was made to wait for 15 minutes before therapist could start, having had an appointment
Moved from the manicure station to the pedicure chair for another client (not sure why) and then had the therapist crouch over her back standing up while doing my manicure
Therapist clipped my nails without laying down a towel or paper to collect grotty clippings. They went flying all over the place. That's really quite grim. I assume they do clean regularly, but the branch at KCS has nail clippings lying around while I had sat down for my manicure at the station and the therapist didn't bother cleaning it up
Therapist went at super scary speed (it was peak time) and I had to request her to slow down when she was going all Edward Scissorhands on my cuticles
Not sure if this experience is worth £16 - even if it's cheap relative to other places in the area. I am happy with the painting, even though I see a chip after 3 days

I prefer Images on the bottom of Kensington Church Street. It's a few quid more, but it's cleaner.

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Posted 4 years ago
The first 2 times I visited Julies on Notting Hill Gate earlier in the Summer I had 2 great pedicures, quick, cheap & cheerful, just what I wanted. Then I went again one morning in September with my 71 year old mother who was visiting from Australia, I thought it would be nice to treat her to a quick pedicure.
We arrived just before our 10:30am appointments, after choosing our nail colours we were shown upstairs (very steep spiral staircase, not ideal for those in their 70s) and seated in the two pedicure chairs. The receptionist then filled the foot baths with cold water and asked us to soak our feet, we sat there, alone, for 20mins before she came back with a kettle of boiling water to 'warm up' our foot baths because the hot water was not working.
No therapists had turned up yet, the receptionist explained that 2 staff had not come in so we had to wait until someone else was free to do our pedicures. So more sitting with feet in cold water until eventually 2 therapists came up to start our pedicures at 11:20!
Then, just after they started our pedicures, the receptionist came and hauled them away one at a time for a lengthy conference on the other side of the room, so we were both left mid treatment for 5-10 minutes while the receptionist & therapists had some sort of discussion accross the room. My mother was speechless, she couldn't believe any of it or that we were stil sitting there drying our nails in the machine an hour and a half after arriving (I had promised we'd be out in 30-40 mins!)
We made our way carefully down the stairs at 12:10 and when I went to pay not a word was said about the 50min delay, the cold water, interruptions, general bad service, just 'that'll be £50 please"...
So be warned, when it's good it's good, but when it's bad, it's dreadful & they don't care at all about their customers, shame really.

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Posted 4 years ago
Excellent value for money - £36 for a manicure and pedicure!

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Posted 4 years ago
I recently had an extremely unsatisfactory experience at Julie's Nails. I was spoken to in a surly manner and recieved the worst pedicure of my life. The nails started chipping within two days, and all of the varnish had fallen off after seven days. I contacted them to explain that all of my nails had chipped, and was informed to come in the following day to speak to the manager. I did so, and was treated with total disrespect and was told I would have to pay to get my nails touched up.
I will never use this establishment again and strongly advise you not to also..

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Posted 4 years ago
I was searching for an American-style nail salon and that is pretty much what I got. Extremely no-fuss, no-ambiance. But, I did walk in (at mid-day during the week) and have a manicure right away. If you are very short of time and just need to get your nails done, it is an easy spot to go. However, at £16 for a mani (and while I didnt get one I think it was £30 for a pedi), the value didn't seem good enough to me to justify the lack of service/ambiance, etc. In fact, one of the other therapists sat next to me the entire time speaking with my therapist and when I got up to dry, she promptly sat down to have her nails fixed...

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