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Venue rating

5.0

435 reviews

  • Ambience
  • Cleanliness
  • Staff
  • Value

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Jade Angel
Jade Angel
15 Wells Street,
London, W1T 3PE,
United Kingdom

Salon

Jade Angel
15 Wells Street,
London, W1T 3PE,
United Kingdom
  • Accepts online bookings

    Online bookings let you pick date/time for your visit.

  • Accepts eVouchers

    If you purchase an eVoucher you will need to book with the venue directly.

  • Accepts Wahanda gift vouchers

    Wahanda gift vouchers are redeemable at over 2100 locations. You must use it to pay as you would with cash.

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Comments

Reviews are written by our customers after their visit.

5.0

Chain rating

Based on 435 reviews

5 stars 279
4 stars 125
3 stars 25
2 stars 6
1 star 0
  • Ambience
  • Cleanliness
  • Staff
  • Value
  • Body
  • Body Exfoliation Treatments (1)
  • Spray Tanning and Sunless Tanning (10)
  • Face
  • Eye Treatments (2)
  • Eyebrow and Eyelash Treatments (50)
  • Facials (58)
  • Microdermabrasion (5)
  • Hair removal
  • Brazilian Waxing (26)
  • French Bikini Wax (1)
  • Hollywood Waxing (45)
  • Waxing (30)
  • Massage
  • Deep Tissue Massage (3)
  • Foot Massage (1)
  • Stone Massage Therapy (1)
  • Swedish Massage (1)
  • Therapeutic Massage (63)
  • Nails
  • Gel Nails (116)
  • Manicure (64)
  • Nail Art (1)
  • Nail Extensions & Overlays (2)
  • Pedicure (12)
  • Two Week Manicure (3)
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Have you been here? Write a review
Visited July 2012
Posted 1 year ago
Jade gives the best manicures - they always last at least a week, and the pedicures last about 5 weeks. Now that I've found the Retreat at Czaro, I won't be going anywhere else for these treatments.

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Visited July 2012
Posted 1 year ago
The masseuse who gave me a back massage was very friendly. She asked me questions of where I would like more pressure. She did a great job & I will be going back. She also told me gave me advise on my bad calves.

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Visited July 2012
Posted 1 year ago
Had my nails done a few days before my wedding. Therapist did an excellent job. Was really happy with the result. Therapist was professional, very experienced and friendly. Would come back even without a voucher!

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Posted 1 year ago
I redeemed my voucher for a 50% off back, shoulder and neck massage a couple of weeks ago and I was delighted with it. Totally worth it!
The facility is very relaxing with smooth musique and white colours.The therapist is adorable and very professional. I really needed a massage as I am quite tensed in my upper body and her hands worked magic.
It was a pure moment of relaxation and I warmly recommend the place.

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Visited July 2012
Posted 1 year ago
the therapist is very nice, but I would rate their message as average, or maybe slightly above average. The strength is OK but I don't think they have touched the right area. The other issue to be mindful is that although the cancelation policy is 48 hours, they actually refers to 48 working hours. e.g. if you call at 10:00 on Sunday with a hope to cancel Tuesday evening appointment at 19:00, it is not possible.

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Visited July 2012
Posted 1 year ago
The therapist was very knowledgeable and helpful, great service, I frequently have gel nails and technique varies massively but would recommend The Retreat as she was very neat and thorough!!

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Posted 1 year ago
I had an amazing experience at the retreat at czaro, Hannah and Jade were amazing and very professional. Felt very comfortable when I was there, felt so pampered and relaxed. would definitely recommend this to my friends.

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Visited July 2012
Posted 1 year ago
Wahanda seem to be very professional and likewise this salon, Czaro. I could not fault anything about Czaro. The therapists were outstanding and it was by far the best and most professional manicure and facial I have ever had. They went far and beyond what I would have expected from a normal offer. Both therapists were very friendly, smiley, chatty and sweet and they put me totally at ease. Thanks and Well Done!

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Visited July 2012
Posted 1 year ago
I booked this as a surprise for my sister-in-law so I was a bit nervous as I had never been here before. It was a great experience, really friendly staff and the treatments were fantastic.

Excellent location, I would highly recommend and would definitley look to go back

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Visited July 2012
Posted 1 year ago
Highly recommend a massage and mini manicure at the Retreat at Czaro, just off Oxford Street. Great location, easy to find. Extremely relaxing and enjoyable, the therapist was fantastic and really worked on my stiffness. The manicurist was also excellent. The place was really clean and great atmosphere, with friendly staff.

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Visited July 2012
Posted 1 year ago
Absolutely fantastic! This is a new salon and both Hannah the masseuse and Jade the manicurist were wonderful. Both treatments brilliant and the women themselves so friendly. I will undoubtly visit here again. This particular deal extremely good value but I would consider paying full price. I can recommend without hesitation. Brilliant, fantastic and wonderful and I wish the girls the best of luck with their new business.

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Visited July 2012
Posted 1 year ago
i was really happy with my massage. Hannah is very a very welcoming and friendly therapist & I can't recommend her enough. Very pleased all round with the experience. Many thanks Hannah.

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Posted 1 year ago
Superb spot seconds stroll from Oxford Street. Genuine and very friendly staff who really want the best for you. My masseuse actually enquired whether the level of pressure was firm enough, which seems a rarity. My manicure was expertly applied by the lovely Jade whilst we put the universe to rights. It is the only salon manicure I have ever had that hasn't chipped within minutes, chiefly because Jade ensures you sit still until they are touch dry. So allow a little time for a spot of post mainicure mediation in a very cosy salon.

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Posted 1 year ago
This was without doubt the most relaxing afternoon I've had in a long time. I had a massage with Hannah, she ironed every bit of stress, tension and worry out of my back (no easy feat, many other masseuses have failed), and by the time she had finished I had practically melted into the table. Regret booking in advance another masseuse on a monthly basis, have now cancelled that and will be calling Hannah soon to book my monthly retreat!
Followed massage with a fantastic mini manicure with Jade, which I can confirm did last longer than 2 days! The highlight was not so much the manicure (although it was excellent), but the easy atmosphere and spent a pleasant and friendly hour ensconced in this cosy spa chatting to Jade and her client while my nails dried. It's so nice to find a spa that is clean and professional, but without that rather snobby exclusivity you so often come across, which never fails to make me uncomfortable. I can also vouch for the other client's gel nails, which were a work of art and very natural looking (save the fabulous pink polish!).
I very much look forward to booking my next appointment and making this a monthly treat.
Oh, and to finish off, the prices are very reasonable!

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Posted 1 year ago
Lovely little place with great staff! It's in a basement under a hairdresser, but of several places I've been to in London with this format, it's by far the nicest. A small space without feeling at all cramped, well decorated and with a relaxing atmosphere. My massage by Hannah was one of the best I've had - not using a single technique, she instead asked what I wanted to get out of the massage (removing tension) and then worked using a variety of approaches to release knots etc that she found. Really good and I expect to go back.
The basic manicure was absolutely fine, but with the state my cuticles are in I need a fuller treatment to really sort my nails out! (My issue not theirs).

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Posted 1 year ago
Lovely little salon run by two exceptionally friendly and professional beauticians. The facial was excellent - none of that hands-off time you often get with a facial where the beautician leaves you alone wearing a face mask where they go off and gossip with their colleagues. Here, once the mask was on, the back, neck and shoulders massage commenced and was great. My skin was glowing afterwards and I felt properly pampered. The mini-manicure was also great - I often find manicures quite painful around my nails, but this one was pain-free. Best of all, my super-shiny nails - someone asked if I'd had a Shellac manicure - lasted for six days.
Highly recommended to all.

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Visited July 2012
Posted 1 year ago
The staff are really friendly and professional, the treatments are done well and are very good value for money. There was a good ambience to create the perfect relaxing atmosphere and I will definietly go back and recommend this to anyone.

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Posted 1 year ago
I arrived 5 minutes late but Hannah made me feel instantly at ease. The facial was fantastic, she even tidied a few stray hairs to make my eyebrows look perfect too. As part of the facial she gave a shoulder and neck massage which was to be honest my favorite part! My shoulders were like rocks and neck all cricked. I had full confidence in Hannah- she gave proper manipulation not just a softly softly quick rub as I have had at other salons- very relaxing. I will definitely be booking in for a massage!

For my manicure Jade did a perfect job. I normally go for nude colours and she encouraged me to try something new- the pinky red looks fantastic! Very quick and efficient reshape, moisterisor, cuticle oil, several coats of polish and massage.As they dried I sat and read magazines- was not rushed at all.

Both girls are super friendly and obviously genuinely care about their business. The salon was spotlessly clean, including the toilets, and the staff upstairs in the hair salon are equally welcoming.

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Visited July 2012
Posted 1 year ago
My friend and I were made so welcome and found The Retreat in a very convenient location close to Oxford Street. The small salon was clean and soft music and dimmed lights in the treatment room were very relaxing. I was so ashamed of my awful nails but Jade managed to make them look fabulous - a very knowledgeable technician. My friend had a facial and emerged having appreciated the treatment and the Dermalogica products. The best bit was that Jade and Hannah were so friendly and they made our visit very good fun. Will certainly return and will also try the hairdresser (Czaro) above as another client was singing their praises. The Wahanda deal was extremely good value but the salon's prices loooked very reasonable anyway.

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Visited July 2012
Posted 1 year ago
i went with one of my best friends for a treat and we absolutely loved our facials! the therapist was one of the best facialists I have ever encountered, it was total bliss! the mani was fine but not great. I will defo come back for a facial!

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