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Venue rating

5.0

432 reviews

  • Ambience
  • Cleanliness
  • Staff
  • Value

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Jade Angel
Jade Angel
15 Wells Street,
London, W1T 3PE,
United Kingdom

Salon

Jade Angel
15 Wells Street,
London, W1T 3PE,
United Kingdom
  • Accepts online bookings

    Online bookings let you pick date/time for your visit.

  • Accepts eVouchers

    If you purchase an eVoucher you will need to book with the venue directly.

  • Accepts Wahanda gift vouchers

    Wahanda gift vouchers are redeemable at over 2100 locations. You must use it to pay as you would with cash.

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Comments

Reviews are written by our customers after their visit.

5.0

Chain rating

Based on 432 reviews

5 stars 277
4 stars 125
3 stars 25
2 stars 5
1 star 0
  • Ambience
  • Cleanliness
  • Staff
  • Value
  • Body
  • Body Exfoliation Treatments (1)
  • Spray Tanning and Sunless Tanning (10)
  • Face
  • Eye Treatments (2)
  • Eyebrow and Eyelash Treatments (50)
  • Facials (58)
  • Microdermabrasion (5)
  • Hair removal
  • Brazilian Waxing (26)
  • French Bikini Wax (1)
  • Hollywood Waxing (42)
  • Waxing (28)
  • Massage
  • Deep Tissue Massage (3)
  • Foot Massage (1)
  • Stone Massage Therapy (1)
  • Swedish Massage (1)
  • Therapeutic Massage (63)
  • Nails
  • Gel Nails (116)
  • Manicure (64)
  • Nail Art (1)
  • Nail Extensions & Overlays (2)
  • Pedicure (12)
  • Two Week Manicure (3)
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Have you been here? Write a review
Visited August 2012
Posted 1 year ago
A lovely massage, and lovely staff. The voucher included a manicure as well, and although I was going to say I didn't want it on the day, it was never actually offered anyway! But overall a good experience, only slightly let down by listening to some ladies gossiping outside the room for most of the hour - if some sound proofing of the room was possible, it would have been perfect!

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Visited August 2012
Posted 1 year ago
I am really happy with my gel manicure and the therapist was very friendly and professional. I haven't had much luck with gel nails but hopefully these stay on longer (so far so good!). I will definitely use them again!

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Visited August 2012
Posted 1 year ago
A calm space just off Oxford Street, with two lovely therapists giving expert treatments. My skin felt wonderful and was noticeably brighter after the facial and the manicure lasted an impressive 10 days.

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Visited August 2012
Posted 1 year ago
I am amazed how long my manicure lasted. The two therapists I had were both exceptional: lovely and friendly, welcoming and brilliant at what they do. I really do recommend this place. A good, central location as well, so easy to mix in with a shopping trip?

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Posted 1 year ago
Very Frendly and professional service.Facial was great with Dermalogica products,head and neck massage was incredible..My nails are also great...

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Posted 1 year ago
I had the most wonderful experience at The Retreat. The staff were friendly and welcoming. The massage was perfect working on all the knots in my back, but gentle and relaxing at the same time. The manicure was absolutely excellent with a good range of colours to choose from. I would highly recommend this place without any hesitation.

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Visited August 2012
Posted 1 year ago
A well located venue in the centre of London. Staff were friendly and professional and provided good treatments. The massage in particular was very good, gentle when it could be but effective when working out the knots. Manicure looked nice after it was done but sadly didnt last that long...possibly due to the quality of the polish.

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Visited August 2012
Posted 1 year ago
I had a great experience at this spa. The therapists were very friendly and knowledgeable.

The massage was amazing- I was in a daze for a while afterwards. I had been very stressed and Hannah just seemed to melt away all my stress ready for the weekend.

I am incredibly impressed with my manicure- the nail colour (RED!) is still on and hasn't chipped. It's so glossy and I received so many compliments. I work with children and never has my nail colour lasted this long. Usually, it lasts me a day or two (even when I've been to a salon).

Thank you for setting me up for a great weekend.

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Posted 1 year ago
I bought a Wahanda voucher for a massage and manicure at The Retreat. In the past, I have been disappointed many times when purchasing voucher deals that I really had low expectations when I arrived. But the experience could not have been better. Jade (nail magician) and Hannah (massage goddess) at The Retreat simply blew me away. Jade's attention to detail is something I have yet to encounter at any other salon in London. She suggested colours for me (she uses lovely Essie polishes), and she inspired me to try something I *never* could have selected on my own. And the colour was beautiful! (I initially selected a polish that was a bit gunky/old, and when she opened the bottle and saw that the polish had seen better days, Jade simply threw it away. She clearly cares a lot about product quality -- not something I have ever seen in another salon.) Jade also shaped my nails perfectly and took gentle care of my cuticles. I didn't need to tell her what to do. She just did her thing and everything came out perfectly, like she has some sort of sixth sense when it comes to nails. I realise this sounds over the top, but I honestly have never encountered a better nail tech. And on top of everything, my manicure did not chip for 10 days, and even then it was a tiny chip on the side of one nail. My nails still look great. I am really rough on my hands -- I usually destroy my manicure within a day -- so this is saying a lot.

For the massage, Hannah worked wonders. I work at a computer all day and have serious shoulder and upper back tightness. Hannad found the problem areas and worked them through. Hannah was also really responsive to my level of pain tolerance and adjusted her pressure accordingly. In past I have had experiences when massage therapists go too deep into the muscle and cause a lot of pain and do not adjust the pressure when I ask them to. Other times, the massage therapists are too gentle and it feels like they're just rubbing my back halfheartedly and waiting for the hour to finish. Not with Hannah. She really listened to me and have me a massage that was exactly what I needed. And she amazed me in her ability to work through painful muscle tension AND give a relaxing massage at the same time. The treatment room was also perfectly set up. Relaxing music, dim-enough lighting, very comfortable massage table.

The bottom line: Jade and Hannah are amazing and I will never go anywhere else in London for nails or massage. And not only are these ladies great at what they do, but they clearly love their work. It's clear instantly. Can't wait for my next visit!

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Posted 1 year ago
This was probably the best massage i have ever had (by Hannah). All staff were very friendly - i will definitely be returning for another massage!

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Posted 1 year ago
The most amazing experience I ever had! I am absolutely satisfied with the facility, the therapist and the massage. I highly recommend it!

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Posted 1 year ago
I only had 30 minutes to spare on my lunch break so I popped in for a express manicure, Jade was very welcoming and I felt relaxed straight away. My nails look fabulous and I’ll definitely be returning soon.

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Visited August 2012
Posted 1 year ago
Lovely venue, just off Oxford Street. Possibly the longest-lasting mani/pedi I've had.

Great selection of colours and friendly therapist. I had the treatment just before a holiday and was given great advice on colours. My nails looks great all holiday, and had it not been for the swimming pool / suntan lotion they would've lasted even longer than they did.

Highly recommend.

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Visited August 2012
Posted 1 year ago
hannah she was really friendly, she made me feel at ease at my first ever wax.
She also gave me the best massage i've ever had. The only person who has actually managed to relax all the knots on my back. and i'll definitely go back again!

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Visited July 2012
Posted 1 year ago
It is a very nice and pleasant atmosfere in the therapy centre . I enjoyed the massage, the massage therapist was very good and thorough. I would definitely recommend this retreat to others.

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Visited July 2012
Posted 1 year ago
Great experience. Just like little spa day. Facial is fantastic. I have been left with glowing skin for long time. Mini manicure lasted me at least a week and looked natural. I would definitely recommend this salon.

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Visited July 2012
Posted 1 year ago
I went to The Retreat and what a pleasure it was!

The 2 therapists were so friendsly and made my friend and I feel so welcome. The place itself had a clean and relaxed ambience. We both had a massage and I have to say it was the best massage I have ever had. The therapist asked me what areas in praticular I wanted work on and then really concentrated on those areas (neck, shoulders and back). I felt as if I was floating after the massage. Next was the mini manicure and again the therapist was very chatty and friendly. The manicure itself was wonderful.

As I left The Retreat I was floating.....

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Visited July 2012
Posted 1 year ago
Jade gives the best manicures - they always last at least a week, and the pedicures last about 5 weeks. Now that I've found the Retreat at Czaro, I won't be going anywhere else for these treatments.

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Visited July 2012
Posted 1 year ago
The masseuse who gave me a back massage was very friendly. She asked me questions of where I would like more pressure. She did a great job & I will be going back. She also told me gave me advise on my bad calves.

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Visited July 2012
Posted 1 year ago
Had my nails done a few days before my wedding. Therapist did an excellent job. Was really happy with the result. Therapist was professional, very experienced and friendly. Would come back even without a voucher!

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