Is Unique is a hair and beauty salon based in Glasgow, Scotland.
Visited January 2015
Posted 10 months ago
I had booked my appointment with the salon for a hot Brazillian wax for the following evening , as my boyfriend was coming home from spending Christmas with his family and it had to be done! Paid £35.00 online for the booking, and attempted several times to contact the salon after noticing on my confirmation email that a man (no offence to him, I just didn't feel comfortable with it) would be doing the wax. The £35.00 came off my card, but still, no contact with I S Unique. When I arrived at the salon, after running from work to get there, I rang the buzzer of the salon for 20 minutes!!!! Nobody answered the door, or the phone despite lights being on and it saying "open until 9pm" - this was only 6pm. After 20 mins in the pouring rain ringing a bell, I left. I've tried to get in contact with them, I've sent emails, I've left voicemails - no reply at all, and my money is gone. I feel like what was supposed to be a special weekend has been completely ruined.
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