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Venue rating

1.8

6 reviews

  • Ambience
  • Cleanliness
  • Staff
  • Value
Inner Radiance
Inner Radiance
16 Baker Street,
Surrey, KT13 8AU
United Kingdom

Salon

Inner Radiance
16 Baker Street,
Surrey, KT13 8AU
United Kingdom

Opening hours

Mon 10:00 am - 5:00 pm
Tue 10:00 am - 8:00 pm
Wed 10:00 am - 5:00 pm
Thur 10:00 am - 8:00 pm
Fri - Sat 10:00 am - 5:00 pm
Sun - Closed -
  • Online scheduling not available

    Online bookings let you pick date/time for your visit.

  • eVouchers not accepted

    If you purchase an eVoucher you will need to book with the venue directly.

  • Wahanda gift voucher not accepted

    Our old Wahanda Gift Vouchers can still be redeemed at over 3,000 locations. Use them to pay as you would with cash. Please note, the Wahanda Gift Voucher's successor – the Wahanda Gift Card – can only be used for online purchases.

Venue type: Salon in Weybridge
Tagged as: Salon

Inner Radiance

Indulge in one of our luxurious treatments and come away from our salon feeling relaxed and refreshed, or why not sit back while our highly qualified hair stylists achieve your desired look.

Our knowledge and experience provides you with the highest but safe quality of service. Modern technology and research provides you with the look and style you so desire.

Inner Radiance not only accommodate you at our Weybridge branch, we can attend to you wherever your location. Please contact us to find out more about our off -site treatments.

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Services

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Comments

Reviews (written by customers after their visit)

1.8

Chain rating

Based on 6 reviews

5 stars 1
4 stars 0
3 stars 0
2 stars 0
1 star 5
  • Ambience
  • Cleanliness
  • Staff
  • Value
  • Aromatherapy Massage (1)
  • Facials (1)
  • Hollywood Waxing (1)
  • Therapeutic Massage (1)
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Posted 10 months ago
Con artists. Get your money by cashing in on group on voucher then no appointment. Don't bother calling or leaving a voicemail. They won't answer or return your call. My friend owns a business in Newbridge and said they have a terrible reputation. Just wish I'd asked her first.

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Posted 11 months ago
Don't go there! Much the same as previous reviews. I paid for 6 IPL treatments up front, received 2 then was left to turn up for an appointment which the therapist couldn't be bothered to turn up for but didn't have the decency to tell me! I have emailed, left messages, called numerous times for the phone to be ignored. I have exhausted efforts to contact them and get another booking and feel so conned! I want my money back and would appreciate you letting me know if anyone has had any success getting rebooked or refunded. It's a lot of money to lose.

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Posted 11 months ago
I bought a full body massage through groupon for Christmas and I couldn't book in until May as every time I called they either didn't answer or were fully booked. They texted me on the day of my booking to cancel it and said they'll call the next day to re arrange. They never called and I have called over 10 times since, leaving voicemails about getting a refund. I've now spoken to someone and they said the only thing I can do is email the manager. I have and guess what? No reply. She said lots of people have complained and the manager didn't realise how busy it would get after she put the groupon deal up. So cross and now trying to get a refund from groupon. Stay well clear!

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Comments

10 months ago
Exactly the same happened to me. They are con artists

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Posted 11 months ago
Appalling. Completely unprofessional. I purchased IPL treatments, I have only had 1 (in April), my next appointment was cancelled due the machine being serviced, I was told by a little note on the door (no phone call to let me know). My next appointment was cancelled as the girl was on holiday, I only found out by calling the day before (otherwise once again I would have turned up to find out the treatment wouldn't be happening - although I made sure they have my number). Then today my appointment was at 10 a.m. I left a message yesterday and left 2 messages today to confirm it would be going ahead, heard nothing so I turned up to find the shop closed and two other girls who had also turned up for treatments, both of whom had not heard otherwise, to all be left waiting outside a closed shop. Absolutely disgusted. DO NOT GIVE THEM ANY OF YOUR MONEY

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Posted 11 months ago
I am so disappointed in this salon and their so called business!! I would advise never to go there.

I brought online vouchers back in December 2013 to which i had treatments booked around Feburary time. To which they to cancel 1 hour before our treatments. We then rearranged for April, to which they cancelled again. They allowed me to get a refund on my vouchers and offered complimentary massage at the end of May 2014. (6 months after original purchase)

So today, 2 days before the treatment, i just had a bad feeling based on their tack record running this so called business so called up to find out the owner Nicola Marshall have swanned off to the US without even a phone call which is common decency to cancel or rebooking my treatment!

I would not recommend anyone to deal with this business as she doesn't honour bookings and takes all your money to pay for her holidays!
so many better places, this girl should not be allowed to operate a business - so unprofessional!

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Verified review Visited January 2014
Posted 1 year ago
Nicola was really friendly and the waxing experience was better than past experiences in different places.
Happy with the staff, the service and for sure I will be back.

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