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Venue rating

3.6

50 reviews

  • Ambience
  • Cleanliness
  • Staff
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ImmaQulate Clapham Jnct at Zenobia Hair
ImmaQulate Clapham Jnct at Zenobia Hair
115A Falcon Road,
(Within Zenobia Hair), Clapham Junction, SW11 2PE
United Kingdom

Waxing Salon

ImmaQulate Clapham Jnct at Zenobia Hair
115A Falcon Road,
(Within Zenobia Hair), Clapham Junction, SW11 2PE
United Kingdom

Opening hours

Mon - Closed -
Tue 10:00 am - 7:00 pm
Wed - Thur 11:00 am - 8:00 pm
Fri 10:00 am - 7:00 pm
Sat 10:00 am - 5:00 pm
Sun - Closed -
  • Online scheduling not available

    Online bookings let you pick date/time for your visit.

  • eVouchers not accepted

    If you purchase an eVoucher you will need to book with the venue directly.

  • Wahanda gift voucher not accepted

    Our old Wahanda Gift Vouchers can still be redeemed at over 3,000 locations. Use them to pay as you would with cash. Please note, the Wahanda Gift Voucher's successor – the Wahanda Gift Card – can only be used for online purchases.

ImmaQulate Clapham Jnct at Zenobia Hair

ImmaQulate Beauty is under new management, so if you had a bad experince in the past brace yourself for a whole new experince. We are so confident you'll love the experience we are willing offering you a FREE Treatment if you had less than perfection in the past (as long as you can provide a proof of your last booking with us).
We've been in business since 2008, and we have seen the highs and the lows of the industry, however we have always delivered exceptional quality of treatment, especially in our Intimate Waxing; therefore we can confidently say that there are not many salons in London where you can go and experience such a level of painless waxing like here at ImmaQulate Beauty.

Situated in the affluent part of South London within the pumped quarters of Clapham Junction, ImmaQulate aims to make quality beauty treatments affordable for all women. We believe that quality beauty treatment is a client's right, not a privilege.

Allanah is now the Waxing Specialist at ImmaQulate Clapham Junction. Allanah has for many years been the driving force of a number of beauty houses. She has 11 years experience in beauty therapy with qualifications to compliment her skills. Having previously worked for Dove Spa and other household names in the beauty industry, She provides high standard beauty treatments to all her clients - individuals who are serious about their beauty and wellbeing.

ImmaQulate uses only the finest product range such as Dermalogica, Shellac, Jessica, Crystal Clear, Skin Doctors and similar reliable brands, which are excellent for all skin types and improve an individual's skin condition and wellbeing. These products are tested by experts and used by all top beauticians worldwide. They are kind to skin and perfect for clients to use even at home. They are available to purchase at the salon at discount client loyalty rate.

Our mission statement clearly proclaims our business philosophy: making quality beauty treatments affordable to all women. So come and be pampered with us today and you'll soon discover that Hollywood beauty needn't be air miles away!

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Services

Services at this venue are not bookable online. Why not check out the other bookable venues near Clapham Junction?
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Comments

Reviews (written by customers after their visit)

3.6

Chain rating

Based on 50 reviews

5 stars 10
4 stars 16
3 stars 7
2 stars 6
1 star 11
  • Ambience
  • Cleanliness
  • Staff
  • Value
  • Body
  • Body Exfoliation Treatments (1)
  • Body Treatments (1)
  • Face
  • Beauty Treatments (1)
  • Eyebrow and Eyelash Treatments (1)
  • Eyelash Extensions (1)
  • Facials (9)
  • Hair removal
  • Brazilian Waxing (6)
  • Hollywood Waxing (3)
  • Threading (1)
  • Waxing (15)
  • Massage
  • Swedish Massage (1)
  • Therapeutic Massage (7)
  • Nails
  • Gel Nails (4)
  • Manicure (4)
  • Pedicure (9)
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Have you been here? Write a review
Verified review Visited October 2014
Posted 5 months ago
Excellent service - quite painless wax. Angela was lovely, I will be going back very soon! Would definitely recommend this salon.

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Verified review Visited August 2014
Posted 5 months ago
Whilst I had a great experience at this salon with lovely staff and comfortable surroundings my pedicure did not last. I went on holiday 3 days later and it all chipped or some nails came off completely. This was very disappointing.

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Verified review Visited August 2014
Posted 5 months ago
I had a Pedicure and have awarded it 4 stars.

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Verified review Visited August 2014
Posted 5 months ago
I had a great experience at this salon. I was originally booked in for the Clapham Junction salon, but on the day I had to be changed to Victoria. This was slightly inconvenient but the salon offered me a discount on the service to compensate for this. The woman who did my nails was fantastic and it made for a great experience. She ensured I was comfortable, offered me magazines, water etc, checked I was happy with the colour once it was actually on my nails, and did a further coat when I asked.

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Posted 7 months ago
Whilst the therapists were nice (as were the people upstairs in the hair salon) the salon itself is tiny and lacking a lot of facilities. I sat in a rickety chair in the corner of the room whilst my therapist filled up a home foot spa with a jug from the sink in the back room. There was no proper pedicure chair with the sink at the bottom. I was supposed to have a deluxe pedicure (1 hr 15 mins) but the pedicure was over in less than 30 mins and I was asked to pay the full amount. To their credit through, when I refused and pointed out it was less than half the time and not a deluxe they did accept the lesser amount. So so experience, fairly cheap prices but I probably wouldn't go back there again - especially as there are several other places in Clap Junction that are better equipped and not that much of a difference in price.

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Verified review Visited July 2014
Posted 7 months ago
Have lovely lashes thank u had home visit because they was busy but still enjoyed the experience very friendly and professional

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Verified review Visited June 2014
Posted 8 months ago
They were so helpful when my booking had to be changed. Rarely do you get this level of care :-)

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Verified review Visited April 2014
Posted 9 months ago
The hot wax supply has recently been changed at Immaqulate. The new product is of very low quality. As a result, this was a very painful experience. I felt terribly sorry for the beautician as it was not a matter of her experience, it was the wax she was using.

I have previously visited this salon and thought it was good. However, I don't think I will be returning.

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Posted 10 months ago
I visited this "beauty spa" for full beauty pampering package with my sister, we walked out with face full of oil, nails that look like my 6 year old painted. dirty back room, not even a proper foot spa, no polish dryer, i wonder how they got the licence. i will never recommend anyone to waste their money by going there. rubbish place.

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Verified review Visited April 2014
Posted 10 months ago
Limited colour selection, pretty grotty treatment room. Nice girl though. I am now entering some more words so I can submit this.

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Posted 10 months ago
I found this place online in search for the perfect "hot wax hollywood" treatment and having tried so many places in London, I can honestly say Zefney is amazing! I have been a hollywood waxer for past 10 years and tried several other salons before finding this one. Everytime I have gone to this salon (past 2 years or so) it is always clean and I have never felt uncomfortable. The waxing is very thorough and fast and almost painless. I never dread it because I know I can trust her and her work completely. I am moving to Leeds but whenever I am in London I will always come back to her for special wax because she is amazing and totally worth it! Aleena x

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Verified review
Posted 10 months ago
I had a phone call at 1pm on the day of the appt saying that the beauty therapist couldn't make the appointment but the replacement on;y works till 6pm when my appt was at 6:30pm. I couldn't make it any earlier as I was coming striaght from work. he said it was fine and they would get back to me. I then had to chase them as hadn't heard anything and it gave me no time to reschedule with another person as I was going on holiday. He then said she couldn't do it as I couldn't come earlier. I then rang back to ask for a refund as I couldn't do another time and he wouldn't answer the phone or my voice mail. Luckily wahanda gave me a full refund and found another salon with last minute notice. Will never use this place again! Bad customer service

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Comments

8 months ago
The same EXACT thing happened to me! I was going on holiday and needed a mani and pedi, kept being rescheduled. Called up number of times and kept being directed to a manager, this manager was never in store .. just the same situation .. I was fed up and called Livingsocial for a refund and got it right away. That place is a complete and utter JOKE!

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8 months ago
The same EXACT thing happened to me! I was going on holiday and needed a mani and pedi, kept being rescheduled. Called up number of times and kept being directed to a manager, this manager was never in store .. just the same situation .. I was fed up and called Livingsocial for a refund and got it right away. That place is a complete and utter JOKE!

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Verified review Visited April 2014
Posted 10 months ago
When I first arrived for the appointment the hair salon wasn't open so I was a little miffed as to where to go. Walking down the side street right next to it I found a green door with the number matching the address and a couple of buzzers. I pressed the buzzer 3 times and it was only by chance the door opened as the beautician was coming out to check something (I'd been out there 12 minutes at this point - luckily it wasn't raining!). Not a great start. I was then told the buzzers were for the hair salon?? and couldn't be heard downstairs where the beauty salon was located so I should have knocked... The beauty salon area is very small and could definitely use an upgrade of sorts. The room for the waxing looked as though it hadn't been hovered or cleaned in over a year and the table I had to lay on felt as though it had seen better days. The extractor fan was very loud and the radio sounded as though it wasn't quite on the station with the volume a couple of notches too high than what I would say was an acceptable level. Not my choice in music either. Ambiance could defiantly use a make-over. The beautician had no idea what my appointment was for (a hollywood hot wax). She proceeded with the treatment using a combination of strip and hot wax. She was constantly blowing on the hot wax stick to cool it down, this made me feel a little uncomfortable and nervous and at times it felt far too hot to be on such a sensitive area! At the end of the day the job got done but not to a standard that I expected. The day after and I'm tender in areas and feel as though they have been burnt. The beautician herself was very friendly and chatty. Overall the experience was pretty average at best. For what I paid I'm unsure that I got my monies worth. I'm moving to a different part of London soon so wouldn't be an option for next time but even if I had the choice I don't think I'd go back.

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Verified review Visited March 2014
Posted 10 months ago
The massage was good, but all other elements of the experience were lacking. The ambiance and cleanliness and professionalism of salon. I could hear phones ringing and people chatting throughout. Also my voucher was for 45 minutes and I only had 30. So it was 30 minutes for 30 pounds which is about the rate for a higher quality salon.

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Verified review Visited March 2014
Posted 11 months ago
Had a really lovely experience when visited. Staff very friendly & did a great job. The map on wahanda doesn't give the right location so check that you search online for the location first otherwise you'll be late like I was!

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Verified review Visited March 2014
Posted 11 months ago
Great friendly staff and a really good service. Will definitely be returning again next month as great value for money.

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Verified review Visited March 2014
Posted 11 months ago
The therapist who did my eyebrow wax was lovely and the treatment was very quick and pain free. Would definitely recommend and will return.

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Verified review Visited March 2014
Posted 11 months ago
I thought the brazilian wax was very professionally done and I would definitely go back here. I have already recommended to a friend.

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Verified review Visited March 2014
Posted 11 months ago
Good value for money and easy to use.good communication between website and salon. Apt booked wasn't actually free but they work around it well despite a last minute booking.

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Verified review Visited March 2014
Posted 11 months ago
I had a Pedicure and have awarded it 4 stars.

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