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Venue rating

3.2

40 reviews

  • Ambience
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ImmaQulate Clapham Jnct at Zenobia Hair
ImmaQulate Clapham Jnct at Zenobia Hair
115A Falcon Road,
Clapham Junction, (Within Zenobia Hair), SW11 2PE,
United Kingdom

Waxing Salon

ImmaQulate Clapham Jnct at Zenobia Hair
115A Falcon Road,
Clapham Junction, (Within Zenobia Hair), SW11 2PE,
United Kingdom

Opening hours

Mon - Tue 10:00am - 7:00pm
Wed - Thur 11:00am - 8:00pm
Fri 10:00am - 7:00pm
Sat 10:00am - 6:00pm
Sun 11:00am - 6:00pm
  • Accepts online bookings

    Online bookings let you pick date/time for your visit.

  • Accepts eVouchers

    If you purchase an eVoucher you will need to book with the venue directly.

  • Accepts Wahanda gift vouchers

    Wahanda gift vouchers are redeemable at over 2100 locations. You must use it to pay as you would with cash.

ImmaQulate Clapham Jnct at Zenobia Hair

ImmaQulate Beauty is under new management, so if you had a bad experince in the past brace yourself for a whole new experince. We are so confident you'll love the experience we are willing offering you a FREE Treatment if you had less than perfection in the past (as long as you can provide a proof of your last booking with us).
We've been in business since 2008, and we have seen the highs and the lows of the industry, however we have always delivered exceptional quality of treatment, especially in our Intimate Waxing; therefore we can confidently say that there are not many salons in London where you can go and experience such a level of painless waxing like here at ImmaQulate Beauty.

Situated in the affluent part of South London within the pumped quarters of Clapham Junction, ImmaQulate aims to make quality beauty treatments affordable for all women. We believe that quality beauty treatment is a client's right, not a privilege.

Allanah is now the Waxing Specialist at ImmaQulate Clapham Junction. Allanah has for many years been the driving force of a number of beauty houses. She has 11 years experience in beauty therapy with qualifications to compliment her skills. Having previously worked for Dove Spa and other household names in the beauty industry, She provides high standard beauty treatments to all her clients - individuals who are serious about their beauty and wellbeing.

ImmaQulate uses only the finest product range such as Dermalogica, Shellac, Jessica, Crystal Clear, Skin Doctors and similar reliable brands, which are excellent for all skin types and improve an individual's skin condition and wellbeing. These products are tested by experts and used by all top beauticians worldwide. They are kind to skin and perfect for clients to use even at home. They are available to purchase at the salon at discount client loyalty rate.

Our mission statement clearly proclaims our business philosophy: making quality beauty treatments affordable to all women. So come and be pampered with us today and you'll soon discover that Hollywood beauty needn't be air miles away!

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Services

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Comments

Reviews are written by our customers after their visit.

3.2

Chain rating

Based on 40 reviews

5 stars 8
4 stars 13
3 stars 6
2 stars 4
1 star 9
  • Ambience
  • Cleanliness
  • Staff
  • Value
  • Body
  • Body Exfoliation Treatments (1)
  • Body Treatments (1)
  • Face
  • Beauty Treatments (1)
  • Eyebrow and Eyelash Treatments (1)
  • Facials (8)
  • Hair removal
  • Brazilian Waxing (6)
  • Hollywood Waxing (1)
  • Threading (1)
  • Waxing (15)
  • Massage
  • Swedish Massage (1)
  • Therapeutic Massage (7)
  • Nails
  • Gel Nails (1)
  • Manicure (3)
  • Pedicure (5)
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Have you been here? Write a review
Posted 2 days ago
I found this place online in search for the perfect "hot wax hollywood" treatment and having tried so many places in London, I can honestly say Zefney is amazing! I have been a hollywood waxer for past 10 years and tried several other salons before finding this one. Everytime I have gone to this salon (past 2 years or so) it is always clean and I have never felt uncomfortable. The waxing is very thorough and fast and almost painless. I never dread it because I know I can trust her and her work completely. I am moving to Leeds but whenever I am in London I will always come back to her for special wax because she is amazing and totally worth it! Aleena x

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Visited $date.format("MMMM yyyy", $review.visitDate)
Posted 2 weeks ago
I had a phone call at 1pm on the day of the appt saying that the beauty therapist couldn't make the appointment but the replacement on;y works till 6pm when my appt was at 6:30pm. I couldn't make it any earlier as I was coming striaght from work. he said it was fine and they would get back to me. I then had to chase them as hadn't heard anything and it gave me no time to reschedule with another person as I was going on holiday. He then said she couldn't do it as I couldn't come earlier. I then rang back to ask for a refund as I couldn't do another time and he wouldn't answer the phone or my voice mail. Luckily wahanda gave me a full refund and found another salon with last minute notice. Will never use this place again! Bad customer service

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Visited April 2014
Posted 2 weeks ago
When I first arrived for the appointment the hair salon wasn't open so I was a little miffed as to where to go. Walking down the side street right next to it I found a green door with the number matching the address and a couple of buzzers. I pressed the buzzer 3 times and it was only by chance the door opened as the beautician was coming out to check something (I'd been out there 12 minutes at this point - luckily it wasn't raining!). Not a great start. I was then told the buzzers were for the hair salon?? and couldn't be heard downstairs where the beauty salon was located so I should have knocked... The beauty salon area is very small and could definitely use an upgrade of sorts. The room for the waxing looked as though it hadn't been hovered or cleaned in over a year and the table I had to lay on felt as though it had seen better days. The extractor fan was very loud and the radio sounded as though it wasn't quite on the station with the volume a couple of notches too high than what I would say was an acceptable level. Not my choice in music either. Ambiance could defiantly use a make-over. The beautician had no idea what my appointment was for (a hollywood hot wax). She proceeded with the treatment using a combination of strip and hot wax. She was constantly blowing on the hot wax stick to cool it down, this made me feel a little uncomfortable and nervous and at times it felt far too hot to be on such a sensitive area! At the end of the day the job got done but not to a standard that I expected. The day after and I'm tender in areas and feel as though they have been burnt. The beautician herself was very friendly and chatty. Overall the experience was pretty average at best. For what I paid I'm unsure that I got my monies worth. I'm moving to a different part of London soon so wouldn't be an option for next time but even if I had the choice I don't think I'd go back.

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Visited March 2014
Posted 2 weeks ago
The massage was good, but all other elements of the experience were lacking. The ambiance and cleanliness and professionalism of salon. I could hear phones ringing and people chatting throughout. Also my voucher was for 45 minutes and I only had 30. So it was 30 minutes for 30 pounds which is about the rate for a higher quality salon.

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Visited March 2014
Posted 3 weeks ago
Had a really lovely experience when visited. Staff very friendly & did a great job. The map on wahanda doesn't give the right location so check that you search online for the location first otherwise you'll be late like I was!

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Visited March 2014
Posted 3 weeks ago
Great friendly staff and a really good service. Will definitely be returning again next month as great value for money.

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Visited March 2014
Posted 3 weeks ago
The therapist who did my eyebrow wax was lovely and the treatment was very quick and pain free. Would definitely recommend and will return.

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Visited March 2014
Posted 4 weeks ago
I thought the brazilian wax was very professionally done and I would definitely go back here. I have already recommended to a friend.

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Visited March 2014
Posted 1 month ago
Good value for money and easy to use.good communication between website and salon. Apt booked wasn't actually free but they work around it well despite a last minute booking.

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Visited March 2014
Posted 1 month ago
I had a Pedicure and have awarded it 4 stars.

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Visited February 2014
Posted 1 month ago
The girl who did my nails was lovely! It is not a beautiful venue but there is nothing wrong with it, but if you go expecting a serene Spa then you will be disappointed. However this didn't matter as the nails were excellent!

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Visited January 2014
Posted 3 months ago
I had a Therapeutic Massage and have awarded it 3 stars.

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Visited December 2013
Posted 3 months ago
I had a Brazilian Waxing and have awarded it 4 stars.

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Posted 7 months ago
I've visited the salon several times over the last two years and I'm always happy with the service, the staff and the treatments. Most recently had facial done and I left looking and feeling radiant and refreshed. The therapist that treated me was very sweet and pleasant. I've also purchased vouchers for my friends and they've had goo experiences too. Immaqulate is my first choice for beauty care, and I continue to recommend it to others. :)

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Posted 1 year ago
I had a waxing treatment with Zefney the manager of Immaqulate Beauty, I must say the treatment was very through but yet speedy. She really but me at easy as wasnt sure where to go as I am new to Clapham area. But over all good treatment and least painful as can be as it was waxing, I think I will go back as got giving a card to have 20% off there after. Over all good result and pleasant therapist

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Posted 2 years ago
Oh my word.. I arrived for my appointment and the therapist was 30 mins late.. even though it appeared she had no one before me. There was hair on the floor outside her room, disgusting.
She then told me to take off my jeans and paties while she stood there I had to ask for a towel..
Then she had not turned on the hot wax machine, she even asked what I was having, and then I had to wait for it to heat up, another 10 mins! The waxing was quick. But she put her fingers all over my privates..
And then my jeans stuck to the wax that was left on.. when I got home I was burning, and didn't think too much.. but the following day it was red all over and stinging..she burnt me and there were patches so I looked a bit like a plucked chicken. A few days after my skin was peeling.. oviosly I have been burned which is not great to have down there..
I won't be going back there

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Visited December 2011
Posted 2 years ago
I booked my appointment 1 month in advance to ensure I received my treatments prior to Christmas. I received a call 1 hour before my appointment to advise me the therapist is going home early today and that I would need to reschedule. The therapist I spoke with was very unhelpful considering they were cancelling 1 hour before my appointment. I will not be booking with them anytime soon!

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Visited September 2011
Posted 2 years ago
One of the most painful and unpleasant experience of waxing and I have been waxing for years. Not a very professional approach and the facilities were basic, not even the correct gloves were provided to the therapist, who seemed very inexperienced.

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Visited September 2011
Posted 2 years ago
Whilst the Wahanda offer at ImmaQulate was very good value (£20 for two treatments), I was not impressed and will not be returning. The salon itself is in the basement of a hair salon and quite basic - not a very relaxing atmosphere and a bit run down. i had booked for a Brazilian Bikini Wax and 1/2 Hour Back and Neck Massage - the therapist told me that the massage therapist was not in that day (why had they taken my booking then?!) and offered me something else, then as I didn't need any other waxing done, gave me a brief shoulder rub. The waxing itself was quite rushed and when I got home I noticed lots of bits had been missed. Disappointing.

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Posted 2 years ago
A disappointing experience. My appointment was cancelled by text the night before and despite being assured I would receive a call the following morning to reschedule, the call never came, however, I managed to reschedule via phone. The salon is in the basement of a very noisy hair salon. Throughout the treatment noise can be clearly heard from above. The therapist didn't introduce herself or ask any questions regarding health, allergies etc. I had to ask for the used paper sheet from a previous clent to be removed from the bed before I lay on it. The room was untidy and the bin was overflowing with used cotton wool pads and tissues. There was no dialogue whatsoever with the therapist and she offered no information as to the products she was using. The facial was acceptable, but the massage left a lot to be desired. The therapist did not enquire about medical history or any issues which may be a problem during a massage; her technique was that of someone who had not been fully trained in Swedish massage (I am trained, so I knew what I should be able to expect). I would not recommend this salon and I would not go there again.

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Comments

2 years ago
I was wondering myself whether the staff have formal (or any?) training, following a couple of terrible waxes here :O

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